G2 reviewers report that Zenoti excels in overall user satisfaction, boasting a significantly higher score compared to Meevo. Users appreciate the extensive range of features that Zenoti offers, making it a robust choice for businesses looking for comprehensive management tools.
Users say that Meevo provides a very user-friendly experience, with many highlighting the effectiveness of their webinars and industry-specific education. This focus on customer support and training helps users feel more confident in utilizing the software, although it may not match the depth of features found in Zenoti.
Reviewers mention that Zenoti's complexity can be a double-edged sword; while it offers a wealth of features, some users note that it requires a significant learning curve. However, those who invest the time find it to be a "slick" system that meets their needs effectively.
According to verified reviews, Meevo's customer service is frequently praised as the best in the industry, with users feeling valued and supported. This strong emphasis on customer care can be a deciding factor for small businesses that prioritize personalized service.
G2 reviewers highlight that Zenoti's quality of support is notably superior, with many users expressing satisfaction with the responsiveness and helpfulness of the support team. This can be crucial for businesses that require timely assistance to maintain operations smoothly.
Users report that while Meevo is particularly strong in advanced reporting and system processes, Zenoti's integrations and customization options are described as "insane," making it a more flexible choice for businesses with specific operational needs.
Meevo is a Point of Sales for Salons, Spas, and MediSpas. Meevo helps our business in appointments, schedule appointments, sales, and all other areas needed...Read more
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