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Zenoti

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261 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
#1 in 1 categories
Grid® leader
Serving customers since
2010

Profile Name

Star Rating

197
46
5
2
11

Zenoti Reviews

Review Filters
Profile Name
Star Rating
197
46
5
2
11
Tom M.
TM
Tom M.
03/04/2026
Validated Reviewer
Verified Current User
Review source: Organic

Feature-Rich and Well-Supported, but Complex Setup and Migration

Very feature rich. Lots of ways to tag, relate and report data. I also appreciate the integrations, including Aveda rewards system, and convenience of Zenoti payments. Primary support team (thank you Jesse and Karnika) has been very dedicated to the complex operation of migration and setup (still ongoing). The Zeenie chat assistant, while not always correct, has been invaluable.
Seth V.
SV
Seth V.
03/02/2026
Validated Reviewer
Review source: Organic

Streamlined Booking with Room for Improvement

I like that the booking process and flow with Zenoti is a lot better than what I was using before. It's now easier for our customers to book appointments with less time my staff has to spend on booking. The whole onboarding process is great, along with the rest of the Zenoti team's support. The communication and daily Teams meetings help, as does the time given to resolve any issues or questions.
JR
Jamie R.
02/25/2026
Validated Reviewer
Verified Current User
Review source: Organic

Zenoti’s Support and Insights Helped Us Build a Profitable Spa Setup

There are so many things to love about Zenoti, the customer support, education and set up are just a few. We are a new business and understanding what is most profitable for our business and what we are lacking was what made us choose Zenoti. Being able to see how other spas set up their business structure was a huge asset.

About

Contact

HQ Location:
Bellevue, WA

Social

@gozenoti

What is Zenoti?

Zenoti is a cloud-based business management software designed specifically for the spa, salon, and wellness industry. It offers a comprehensive suite of tools for scheduling, point of sale, marketing, and customer relationship management, enabling businesses to streamline operations and enhance customer experiences. Zenoti's platform supports online booking, staff management, and advanced reporting, making it a valuable solution for both small and large organizations within the beauty and wellness sector. For more information, visit their website at [zenoti.com](https://www.zenoti.com).

Details

Year Founded
2010