Top 10 WhatsHelp Alternatives & Competitors

(6)4.6 out of 5

Research alternative solutions to WhatsHelp on G2, with real user reviews on competing tools. Conversational Marketing Software is a widely used technology, and many people are seeking productive, user friendly software solutions with profiles, lead gathering, and sales conversion. Other important factors to consider when researching alternatives to WhatsHelp include reliability and ease of use. The best overall WhatsHelp alternative is Drift. Other similar apps like WhatsHelp are ActiveCampaign, HubSpot Marketing Hub, Salesforce Marketing Cloud, and Birdeye. WhatsHelp alternatives can be found in Conversational Marketing Software but may also be in Marketing Automation Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to WhatsHelp

Drift
ActiveCampaign
HubSpot Marketing Hub
Salesforce Marketing Cloud
Birdeye
Fin by Intercom
Podium
Tidio

Top 10 Alternatives to WhatsHelp Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how WhatsHelp stacks up to the competition, check reviews from current & previous users in industries like Apparel & Fashion, Banking, and Civil Engineering, and find the best product for your business.

Drift

By Salesloft

4.4/5

(1,256)

Product Description

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Categories in common with WhatsHelp:

Conversational Marketing

Product Description

Categories in common with WhatsHelp:

Conversational Marketing

HubSpot Marketing Hub

By HubSpot

4.5/5

(14,339)

Product Description

Categories in common with WhatsHelp:

Conversational Marketing

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Birdeye

By Birdeye

4.7/5

(3,711)

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Reviewers say compared to WhatsHelp, Birdeye is:

Better at support

Better at meeting requirements

Categories in common with WhatsHelp:

Conversational Marketing

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Categories in common with WhatsHelp:

Conversational Marketing

Podium

By Podium

4.6/5

(2,047)

Product Description

Categories in common with WhatsHelp:

Conversational Marketing

Tidio

By Tidio

4.7/5

(1,855)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to WhatsHelp, Tidio is:

Better at support

Categories in common with WhatsHelp:

Conversational Marketing

SlickText

By SlickText

4.8/5

(1,799)

Product Description

Reviewers say compared to WhatsHelp, SlickText is:

Better at support

Better at meeting requirements

Categories in common with WhatsHelp:

Conversational Marketing

Genesys Cloud CX

By Genesys

4.4/5

(1,489)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with WhatsHelp:

Conversational Marketing