# WhatsHelp Reviews
**Vendor:** WhatsHelp  
**Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 6
## About WhatsHelp
WhatsHelp is a Messenger Marketing Platform for companies. It helps businesses increase sales, grow the subscriber list and build close relationships with customers via Facebook Messenger by providing automation tools, chatting, broadcasting, create smart bots, and broadcast messages.



## WhatsHelp Pros & Cons
**What users like:**

- Users find the **customer support helpful** , making their experience enjoyable even after prolonged use. (1 reviews)
- Users find WhatsHelp to be **very easy to use** , appreciating its simple integration and helpful customer support. (1 reviews)
- Users find WhatsHelp&#39;s **easy implementation** impressive, making it simple to download and integrate seamlessly. (1 reviews)
- Users highlight the **easy integrations** of WhatsHelp, making it simple to set up and utilize without hassle. (1 reviews)
- Users find WhatsHelp&#39;s **helpful customer support** invaluable, enhancing their overall experience throughout the day. (1 reviews)

**What users dislike:**

- Users experience **connectivity issues** when trying to share large files, hindering their overall satisfaction with WhatsHelp. (1 reviews)

## WhatsHelp Reviews
  ### 1. Best App to connect with people online

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lakshit A. | Assitant Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about WhatsHelp?**

Very easy to use application with ease of implementation and the downloading and integration process is very easy as no much integration is required. It has so many amazing features along with connecting with your friends, voice call, video call. The customer support is very helpful that i dont get tired even after using it for the whole day. I use it on a regular basis.

**What do you dislike about WhatsHelp?**

The only thing that is not good about this product is the issue with sharing big size files

**What problems is WhatsHelp solving and how is that benefiting you?**

It helps me to share informative content to a large group of people in a fraction of second

  ### 2. Features for whatshelp

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dimple  V. | Senior executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2024

**What do you like best about WhatsHelp?**

Multi-Channel Integration
Customization Options
Automation Features

**What do you dislike about WhatsHelp?**

Limited Integrations
Feature Set Variability

**What problems is WhatsHelp solving and how is that benefiting you?**

With features like automated replies and chatbots, WhatsHelp helps businesses automate routine responses, improving response times and ensuring that customer inquiries are addressed promptly.

  ### 3. A hassle free way to add WhatsApp to your website

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2021

**What do you like best about WhatsHelp?**

WhatsHelp is a no-code and DIY tool that lets you add WhatsApp to your website in no time.

**What do you dislike about WhatsHelp?**

There is nothing to be disliked. Even the free version does the jobs.

**Recommendations to others considering WhatsHelp:**

If, you are looking to add Whatsapp chat to your website. You are in the right place.

**What problems is WhatsHelp solving and how is that benefiting you?**

By adding WhatsHelp to the website, we are making it more convenient for our customers to reach us.

  ### 4. Absolutely amazing communication tool for small business owners

**Rating:** 5.0/5.0 stars

**Reviewed by:** José Ramón P. | Aircraft Dispatcher - Strategic Coordination Center, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about WhatsHelp?**

WhatsHelp is pretty straightforward to setup and easy to use. All you need is at least one active social media account and a small bit of HTML knowledge.

**What do you dislike about WhatsHelp?**

It is hard to me not to notice any drawbacks in a product or a service, but it's the case with this tool.

**Recommendations to others considering WhatsHelp:**

Definitely, try it.

**What problems is WhatsHelp solving and how is that benefiting you?**

Easy and effective communication with leads and customers has become a reality thanks to this free tool.

  ### 5. WhatsHelp

**Rating:** 3.5/5.0 stars

**Reviewed by:** Erin J. | Teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2019

**What do you like best about WhatsHelp?**

It is a platform to connect with other users via your website

**What do you dislike about WhatsHelp?**

I don’t feel that it reaches all the users that you would like for your website 

**Recommendations to others considering WhatsHelp:**

Make sure you are familiar with how it works and how it can benefit your company before diving in. Free 14 day trial helps with that. 

**What problems is WhatsHelp solving and how is that benefiting you?**

Creates a platform to connect with those interested in your specific websites 

  ### 6.  very good software to automate answers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** deivis m. | asistente de ingeniero, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2018

**What do you like best about WhatsHelp?**

With this program we can create answers and predetermine them with respect to the questions of our clients, without needing to be 24 hours in front of the screen, giving answers to the questions in real time and fast at any time, when you keep a large number of daily mails you have no other option than to place predetermined answers and with the ease of use of this program very few are available in the market in this case it is really worth the investment made

**What do you dislike about WhatsHelp?**

the prices are a little high, the gains without having a program like this, responding to our live chat, are increased, but you can explore other options if your requirement is not so high

**Recommendations to others considering WhatsHelp:**

If you have a large number of daily mails to answer, do not hesitate to invest in this program, anyway it gives you a trial period, so they can see if they work according to your requirements or not, do not lose anything trying at least in the month . The prices if they are a little high without envargo are worth every penny you pay.

**What problems is WhatsHelp solving and how is that benefiting you?**

messages that take or never respond, tend to leave the company wrong because if we offer the consultation service and we do not have time to respond, we fall into an unpleasant scare of credibility, this is helping us whatshelp



## WhatsHelp Discussions
  - [What is WhatsHelp used for?](https://www.g2.com/discussions/what-is-whatshelp-used-for)

- [View WhatsHelp pricing details and edition comparison](https://www.g2.com/products/whatshelp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+22%3A56%3A15+-0500&secure%5Bsession_id%5D=85fc91f0-c14f-48bd-bca2-83d7e2733b04&secure%5Btoken%5D=023a5189bd60439c62b4da9e4f0fd4bf7eeaf6567fc53962df48c6908c1368ab&format=llm_user)

## WhatsHelp Features
**Messenger**
- Sequencing
- AI
- Live Chat
- Customization Interface

**Channels**
- Social Media
- Website
- Text Message (SMS)
- Voice Assistants
- Other

**Customers**
- Targeting
- Profiles
- Analytics
- Lead Gathering
- Sales Conversion

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top WhatsHelp Alternatives
  - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,204 reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,069 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)

