Whatfix Alternatives & Competitors
Looking for alternatives to Whatfix? Tons of people want Digital Adoption Platform software to help with interactive faqs & forums, product engagement, and playbooks. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Digital Adoption Platform software that reviewers voted best overall compared to Whatfix. Based on reviewer data you can see how Whatfix stacks up to the competition, check reviews from current & previous users, and find the best fit for your business.
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Intercom
(769)4.3 out of 5Optimized for quick responseIntercom allows you to communicate personally with every single customer.Reviewers say compared to Whatfix, Intercom is:
Slower to reach roiMore expensiveEasier to adminPendo
(101)4.6 out of 5Optimized for quick responsePendo helps product teams deliver software users love. Pendo captures product usage patterns and user feedback, and lets you communicate in-app to onboard, educate and guide users to value.Reviewers say compared to Whatfix, Pendo is:
Slower to reach roiMore expensiveEasier to adminAppcues
(69)4.6 out of 5Build a personalized user onboarding experience that welcomes, educates and drives users to take action. Then watch your user-base soar.Reviewers say compared to Whatfix, Appcues is:
Easier to adminEasier to set upMore expensiveUserIQ
(66)4.4 out of 5Optimized for quick responseAutomated and effective in-app data engine and engagement toolReviewers say compared to Whatfix, UserIQ is:
More expensiveEasier to do business withWalkMe
(66)4.4 out of 5WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.Reviewers say compared to Whatfix, WalkMe is:
Slower to reach roiMore expensiveGainsight PX
(20)4.5 out of 5Optimized for quick responseGainsight PX provides a personalized product experience platform designed to help companies acquire, retain, and grow customers by creating real-time, personalized engagements driven by product usage data.Reviewers say compared to Whatfix, Gainsight PX is:
More expensiveEasier to set upEasier to adminUserlane
(7)4.8 out of 5Key to Userlane's technology are interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website.Reviewers say compared to Whatfix, Userlane is:
Easier to adminEasier to set upEasier to do business withInline Manual
(7)4.9 out of 5Create in-app tutorials/walkthroughs, train users right within application.Reviewers say compared to Whatfix, Inline Manual is:
Easier to do business withUserpilot
(6)4.8 out of 5Userpilot helps product & customer success teams increase user adoption through behavior-triggered product experiences. Code-FreeReviewers say compared to Whatfix, Userpilot is:
Better at meeting requirementsMore usableMyGuide
(5)4.8 out of 5GuideMe is a developer and manufacturer of on screen training software.Reviewers say compared to Whatfix, MyGuide is:
Better at meeting requirementsMore usableBetter at supportToonimo
(2)3.0 out of 5Toonimo, Inc. offers a cloud based platform that enables businesses to showcase the key features of their websites by acting as a pathfinder to site visitors.JoyRide
(1)5.0 out of 5Joyride is an easy to configure jQuery site tour wizard.HelpHero
(1)4.0 out of 5HelpHero enables businesses to create interactive in-app tours to guide users and maximize user experience.Dokit
The Dokit SaaS platform enables you to create, share and improve step-by-step instructions, user guides and product manuals that fit any screen and device. Dokit makes it easy to organise and control content: categorisation, tagging, metadata, and workflow validation.InsideBoard
InsideBoard offers in one united platform a wide range of innovative solutions to engage all agents of transformation: end users, ambassadors, managers, and top managementIridize
Iridize is a powerful Enterprise grade platform for flexible employee training and onboarding web users.letzNav
Accelerate selling, support, and training with letzNav's Workflows real-time step-by-step guidance for your prospects, customers, employees or partners in their precise moment of need. letzNav also ensures data accuracy, automates documentation, and streamlines cross-application processes. All with zero integration or changes to your underlying website or application required.ADOPT
ADOPT is a change management software that is a tool for creating, managing, and distributing training content as well as tracking adoption of new techNologies.GuideMe
GuideMe provides one platform to easily automate mobile business processes and employee training with instructional and real-time guides. It's like having a virtual coach for your enterprise apps.JumpSeat
Add value when workers actually use them. Foster understanding. Drive knowledge. Deliver success. All easier than ever before.
#1
"Intercom offers an excellent service to manage ads : We like that we can create attractive ads with which we can easily improve our customer flow on the website. The interface of Intercom offers a lot of comfort when divided into three screens, in which we can reorient and measure the impact of each advertisement. We also like the ease with which we can move along the tool board. "
See all Intercom reviews
#2
"Key value is in good product analytics combined with in-app guides and NPS tracking: The main reason why we decided to adopt Pendo at MailUp Group is that it combines product analytics, in-app guides & Net Promoter Score tracking, all under one roof. That's unique and really useful. It allows you to display onboarding, up-selling, etc. messages to certain users (e.g. customers who did not yet try a certain feature, so I show them a Guide to trigger adoption), and track NPS for different segments of users (e.g. NPS for customers that never use feature ABC vs. those that use feature ABC all the time). That provides actionable insights both in terms of product roadmap and product marketing."
See all Pendo reviews
#3
"Easy to use, fast results!: In my time using Appcues, it has been incredibly intuitive to use. From creating my first "test" flow, to designing more complex groups of flows that adjust based on user selections, it has been a breeze to use. It is also incredibly versatile when it comes to personalizing and targeting flows to specific groups of users. "
See all Appcues reviews
#4
"Unique Product with Excellent Support : Behavioral-based targeting
Easy Campaign Setup in the app
Fast support responses
Diligent Team
Excellent guidance and on-boarding
New features come out regularly
Low-pressure sales process "
See all UserIQ reviews
#5
"Terrific tool to help your product grow!: WalkMe not only helps your user to get quick and contextual help but gives you an insight into how users are using the product. The product evolves with WalkMe! The analytics help us to know how users interact with the features and where do they search for the help the most. It has helped us build ActionBot walkthroughs which have helped the users to onboard the product and start using it with ease. "
See all WalkMe reviews
#6
"Great for onboarding help within your product! : We love all the customization that you can put into your engagements, and the hands-on help we've gotten from the team has been invaluable (thanks, Angelo and Alex!). We also love that we can look into how and how often our customers are using various features of our product. We just released a new feature and can already see that it's been super popular with our customers - Gainsight allowed us to see that! "
See all Gainsight PX reviews
#7
"The best SaaS Onboarding software on the market: Userlane is very well designed and the editor works with all browsers and is extremely user-friendly. We were able to build all of our guides after a couple of calls and new ones can be created extremely fast, and with multi-language capability. There wasn't a single occasion where a challenge presented wasn't solved (by their team) in an elegant fashion, allowing us to present an extremely professional onboarding solution that looks like a part of our app to our enterprise clients. The analytics show you straight away where your guides are/aren't performing and where users are dropping out, allowing you to address the issues. Not only that, but they are also monitoring performance regularly and providing help, advice and feedback on how to best use the tool. We're able to send out deep links via our support team to allow users to not only go to the right page in the app, but also to trigger a specific guide to help them, which is a great feature! They're also a great bunch of people committed to their product, but more importantly, to the success of their customer: us! That's pretty rare to find these days; many companies say it, but not many practise it! Well done!
"
See all Userlane reviews
#8
"Great product for great value: By far the best part about inline manual is the ease of setting up tutorials. If you'd like to set up a quick walk through, in a few clicks you are done.
Inline Manual also offers extreme flexibly without overcomplicating the user interface - I've never not being able to set up a workflow, no matter how complex it is.
When we first set up Inline Manual, Marek the CEO worked hand in hand to help us get set up. I could see that he was really committed to the success of his product."
See all Inline Manual reviews
#9
"Best onboarding solution I've found: Before, I had my developers adding and maintaining crappy onboarding tours that were hard to implement and maintain and I couldn't iterate and experiment without wasting developer cycles. With UserPilot, their very clever Chrome extension lets you immediately start designing simple to very complex onboarding sequences, without installing anything. Once installed into your app, you have full control to maintain and constantly improve on the onboarding, without wasting your developers time. It allows the people who should be doing the in-app onboarding to do it themselves, with complete creative freedom. "
See all Userpilot reviews
#10
"GuideMe is here to guide you: Easy to understand user interface. I could set it up on my own and create walkthroughs of our product for our customers. I personally like language translation feature the most, it helps in gaining more customers globally. The development team is also very responsive. Whenever an issue has been brought to their notice, they have consistently endeavored to fix them promptly."
See all MyGuide reviews
#11
"Excellent Support, But Did Not See Desired Lift: Toonimo is a great concept that likely has significant value for other companies. Additionally, their technical and customer support was excellent."
See all Toonimo reviews
#12
"Used to mock up a scooter share platform: Easy to use. Quick to set up. Helped me mock up a scooter share site. "
See all JoyRide reviews
#13
"Great way to add to your app: I love that I can add interactive parts of my app now!"
See all HelpHero reviews
#14
Be the first to review Dokit!
#15
Be the first to review InsideBoard!
#16
Be the first to review Iridize!
#17
Be the first to review letzNav!
#19
Be the first to review ADOPT!
#19
Be the first to review GuideMe!
#20
Be the first to review JumpSeat!
