Whatfix

Whatfix Alternatives & Competitors

Looking for alternatives to Whatfix? Tons of people want Digital Adoption Platform software to help with interactive faqs & forums, product engagement, and playbooks. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Digital Adoption Platform software that reviewers voted best overall compared to Whatfix. Based on reviewer data you can see how Whatfix stacks up to the competition, check reviews from current & previous users, and find the best fit for your business.

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Top 20 Alternatives & Competitors to Whatfix

    #1
    #1
  1. Intercom

    (769)4.3 out of 5
    Optimized for quick response
    Intercom allows you to communicate personally with every single customer.

    Reviewers say compared to Whatfix, Intercom is:

    Slower to reach roi
    More expensive
    Easier to admin
  2. Intercom allows you to communicate personally with every single customer.

    Reviewers say compared to Whatfix, Intercom is:

    Slower to reach roi
    More expensive
    Easier to admin

    Intercom review by Alejandro N.
    "Intercom offers an excellent service to manage ads : We like that we can create attractive ads with which we can easily improve our customer flow on the website. The interface of Intercom offers a lot of comfort when divided into three screens, in which we can reorient and measure the impact of each advertisement. We also like the ease with which we can move along the tool board. "
    #2
    #2
  3. Pendo

    (101)4.6 out of 5
    Optimized for quick response
    Pendo helps product teams deliver software users love. Pendo captures product usage patterns and user feedback, and lets you communicate in-app to onboard, educate and guide users to value.

    Reviewers say compared to Whatfix, Pendo is:

    Slower to reach roi
    More expensive
    Easier to admin
  4. Pendo helps product teams deliver software users love. Pendo captures product usage patterns and user feedback, and lets you communicate in-app to onboard, educate and guide users to value.

    Reviewers say compared to Whatfix, Pendo is:

    Slower to reach roi
    More expensive
    Easier to admin

    Pendo review by Massimo A.
    "Key value is in good product analytics combined with in-app guides and NPS tracking: The main reason why we decided to adopt Pendo at MailUp Group is that it combines product analytics, in-app guides & Net Promoter Score tracking, all under one roof. That's unique and really useful. It allows you to display onboarding, up-selling, etc. messages to certain users (e.g. customers who did not yet try a certain feature, so I show them a Guide to trigger adoption), and track NPS for different segments of users (e.g. NPS for customers that never use feature ABC vs. those that use feature ABC all the time). That provides actionable insights both in terms of product roadmap and product marketing."
    #3
    #3
  5. Appcues

    (69)4.6 out of 5
    Build a personalized user onboarding experience that welcomes, educates and drives users to take action. Then watch your user-base soar.

    Reviewers say compared to Whatfix, Appcues is:

    Easier to admin
    Easier to set up
    More expensive
  6. Build a personalized user onboarding experience that welcomes, educates and drives users to take action. Then watch your user-base soar.

    Reviewers say compared to Whatfix, Appcues is:

    Easier to admin
    Easier to set up
    More expensive

    Appcues review by Ryan M.
    "Easy to use, fast results!: In my time using Appcues, it has been incredibly intuitive to use. From creating my first "test" flow, to designing more complex groups of flows that adjust based on user selections, it has been a breeze to use. It is also incredibly versatile when it comes to personalizing and targeting flows to specific groups of users. "
    #4
    #4
  7. UserIQ

    (66)4.4 out of 5
    Optimized for quick response
    Automated and effective in-app data engine and engagement tool

    Reviewers say compared to Whatfix, UserIQ is:

    More expensive
    Easier to do business with
  8. Automated and effective in-app data engine and engagement tool

    Reviewers say compared to Whatfix, UserIQ is:

    More expensive
    Easier to do business with

    UserIQ review by Cynthia A.
    "Unique Product with Excellent Support : Behavioral-based targeting Easy Campaign Setup in the app Fast support responses Diligent Team Excellent guidance and on-boarding New features come out regularly Low-pressure sales process "
    #5
    #5
  9. WalkMe

    (66)4.4 out of 5
    WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

    Reviewers say compared to Whatfix, WalkMe is:

    Slower to reach roi
    More expensive
  10. WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

    Reviewers say compared to Whatfix, WalkMe is:

    Slower to reach roi
    More expensive

    WalkMe review by Mokshada S.
    "Terrific tool to help your product grow!: WalkMe not only helps your user to get quick and contextual help but gives you an insight into how users are using the product. The product evolves with WalkMe! The analytics help us to know how users interact with the features and where do they search for the help the most. It has helped us build ActionBot walkthroughs which have helped the users to onboard the product and start using it with ease. "
    #6
    #6
  11. Gainsight PX

    (20)4.5 out of 5
    Optimized for quick response
    Gainsight PX provides a personalized product experience platform designed to help companies acquire, retain, and grow customers by creating real-time, personalized engagements driven by product usage data.

    Reviewers say compared to Whatfix, Gainsight PX is:

    More expensive
    Easier to set up
    Easier to admin
  12. Gainsight PX provides a personalized product experience platform designed to help companies acquire, retain, and grow customers by creating real-time, personalized engagements driven by product usage data.

    Reviewers say compared to Whatfix, Gainsight PX is:

    More expensive
    Easier to set up
    Easier to admin

    Gainsight PX review by Rosellen S.
    "Great for onboarding help within your product! : We love all the customization that you can put into your engagements, and the hands-on help we've gotten from the team has been invaluable (thanks, Angelo and Alex!). We also love that we can look into how and how often our customers are using various features of our product. We just released a new feature and can already see that it's been super popular with our customers - Gainsight allowed us to see that! "
    #7
    #7
  13. Userlane

    (7)4.8 out of 5
    Key to Userlane's technology are interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website.

    Reviewers say compared to Whatfix, Userlane is:

    Easier to admin
    Easier to set up
    Easier to do business with
  14. Key to Userlane's technology are interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website.

    Reviewers say compared to Whatfix, Userlane is:

    Easier to admin
    Easier to set up
    Easier to do business with

    Userlane review by Alex K.
    "The best SaaS Onboarding software on the market: Userlane is very well designed and the editor works with all browsers and is extremely user-friendly. We were able to build all of our guides after a couple of calls and new ones can be created extremely fast, and with multi-language capability. There wasn't a single occasion where a challenge presented wasn't solved (by their team) in an elegant fashion, allowing us to present an extremely professional onboarding solution that looks like a part of our app to our enterprise clients. The analytics show you straight away where your guides are/aren't performing and where users are dropping out, allowing you to address the issues. Not only that, but they are also monitoring performance regularly and providing help, advice and feedback on how to best use the tool. We're able to send out deep links via our support team to allow users to not only go to the right page in the app, but also to trigger a specific guide to help them, which is a great feature! They're also a great bunch of people committed to their product, but more importantly, to the success of their customer: us! That's pretty rare to find these days; many companies say it, but not many practise it! Well done! "
    #8
    #8
  15. Inline Manual

    (7)4.9 out of 5
    Create in-app tutorials/walkthroughs, train users right within application.

    Reviewers say compared to Whatfix, Inline Manual is:

    Easier to do business with
  16. Create in-app tutorials/walkthroughs, train users right within application.

    Reviewers say compared to Whatfix, Inline Manual is:

    Easier to do business with

    Inline Manual review by Liam M.
    "Great product for great value: By far the best part about inline manual is the ease of setting up tutorials. If you'd like to set up a quick walk through, in a few clicks you are done. Inline Manual also offers extreme flexibly without overcomplicating the user interface - I've never not being able to set up a workflow, no matter how complex it is. When we first set up Inline Manual, Marek the CEO worked hand in hand to help us get set up. I could see that he was really committed to the success of his product."
    #9
    #9
  17. Userpilot

    (6)4.8 out of 5
    Userpilot helps product & customer success teams increase user adoption through behavior-triggered product experiences. Code-Free

    Reviewers say compared to Whatfix, Userpilot is:

    Better at meeting requirements
    More usable
  18. Userpilot helps product & customer success teams increase user adoption through behavior-triggered product experiences. Code-Free

    Reviewers say compared to Whatfix, Userpilot is:

    Better at meeting requirements
    More usable

    Userpilot review by John R.
    "Best onboarding solution I've found: Before, I had my developers adding and maintaining crappy onboarding tours that were hard to implement and maintain and I couldn't iterate and experiment without wasting developer cycles. With UserPilot, their very clever Chrome extension lets you immediately start designing simple to very complex onboarding sequences, without installing anything. Once installed into your app, you have full control to maintain and constantly improve on the onboarding, without wasting your developers time. It allows the people who should be doing the in-app onboarding to do it themselves, with complete creative freedom. "
    #10
    #10
  19. MyGuide

    (5)4.8 out of 5
    GuideMe is a developer and manufacturer of on screen training software.

    Reviewers say compared to Whatfix, MyGuide is:

    Better at meeting requirements
    More usable
    Better at support
  20. GuideMe is a developer and manufacturer of on screen training software.

    Reviewers say compared to Whatfix, MyGuide is:

    Better at meeting requirements
    More usable
    Better at support

    MyGuide review by Nilesh T.
    "GuideMe is here to guide you: Easy to understand user interface. I could set it up on my own and create walkthroughs of our product for our customers. I personally like language translation feature the most, it helps in gaining more customers globally. The development team is also very responsive. Whenever an issue has been brought to their notice, they have consistently endeavored to fix them promptly."
    #11
    #11
  21. Toonimo

    (2)3.0 out of 5
    Toonimo, Inc. offers a cloud based platform that enables businesses to showcase the key features of their websites by acting as a pathfinder to site visitors.
  22. Toonimo, Inc. offers a cloud based platform that enables businesses to showcase the key features of their websites by acting as a pathfinder to site visitors.

    Toonimo review by User in Financial Services
    "Excellent Support, But Did Not See Desired Lift: Toonimo is a great concept that likely has significant value for other companies. Additionally, their technical and customer support was excellent."
    #12
    #12
  23. JoyRide

    (1)5.0 out of 5
    Joyride is an easy to configure jQuery site tour wizard.
  24. Joyride is an easy to configure jQuery site tour wizard.

    JoyRide review by User in Government Administration
    "Used to mock up a scooter share platform: Easy to use. Quick to set up. Helped me mock up a scooter share site. "
    #13
    #13
  25. HelpHero

    (1)4.0 out of 5
    HelpHero enables businesses to create interactive in-app tours to guide users and maximize user experience.
  26. HelpHero enables businesses to create interactive in-app tours to guide users and maximize user experience.

    HelpHero review by User
    "Great way to add to your app: I love that I can add interactive parts of my app now!"
    #14
    #14
  27. Dokit

    The Dokit SaaS platform enables you to create, share and improve step-by-step instructions, user guides and product manuals that fit any screen and device. Dokit makes it easy to organise and control content: categorisation, tagging, metadata, and workflow validation.
  28. The Dokit SaaS platform enables you to create, share and improve step-by-step instructions, user guides and product manuals that fit any screen and device. Dokit makes it easy to organise and control content: categorisation, tagging, metadata, and workflow validation.

    Be the first to review Dokit!
    #15
    #15
  29. InsideBoard

    InsideBoard offers in one united platform a wide range of innovative solutions to engage all agents of transformation: end users, ambassadors, managers, and top management
  30. InsideBoard offers in one united platform a wide range of innovative solutions to engage all agents of transformation: end users, ambassadors, managers, and top management

    Be the first to review InsideBoard!
    #16
    #16
  31. Iridize

    Iridize is a powerful Enterprise grade platform for flexible employee training and onboarding web users.
  32. Iridize is a powerful Enterprise grade platform for flexible employee training and onboarding web users.

    Be the first to review Iridize!
    #17
    #17
  33. letzNav

    Accelerate selling, support, and training with letzNav's Workflows real-time step-by-step guidance for your prospects, customers, employees or partners in their precise moment of need. letzNav also ensures data accuracy, automates documentation, and streamlines cross-application processes. All with zero integration or changes to your underlying website or application required.
  34. Accelerate selling, support, and training with letzNav's Workflows real-time step-by-step guidance for your prospects, customers, employees or partners in their precise moment of need. letzNav also ensures data accuracy, automates documentation, and streamlines cross-application processes. All with zero integration or changes to your underlying website or application required.

    Be the first to review letzNav!
    #19
    #19
  35. ADOPT

    ADOPT is a change management software that is a tool for creating, managing, and distributing training content as well as tracking adoption of new techNologies.
  36. ADOPT is a change management software that is a tool for creating, managing, and distributing training content as well as tracking adoption of new techNologies.

    Be the first to review ADOPT!
    #19
    #19
  37. GuideMe

    GuideMe provides one platform to easily automate mobile business processes and employee training with instructional and real-time guides. It's like having a virtual coach for your enterprise apps.
  38. GuideMe provides one platform to easily automate mobile business processes and employee training with instructional and real-time guides. It's like having a virtual coach for your enterprise apps.

    Be the first to review GuideMe!
    #20
    #20
  39. JumpSeat

    Add value when workers actually use them. Foster understanding. Drive knowledge. Deliver success. All easier than ever before.
  40. Add value when workers actually use them. Foster understanding. Drive knowledge. Deliver success. All easier than ever before.

    Be the first to review JumpSeat!