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Whale Reviews & Product Details

Turn scattered knowledge into scalable systems with Whale. Whale helps fast-growing teams capture processes, train employees, and answer questions — without the chaos of scattered docs or outdated wikis. What Whale Does: - AI process capture: Turn screen recordings, videos, or existing docs into structured SOPs in minutes - Alice (AI assistant): Employees get instant answers to "how do we do X?" in any language, any channel - Training built-in: Convert SOPs into onboarding flows and quizzes so people actually learn - Mobile-first access: QR codes and mobile app mean SOPs live where the work happens Why Teams Choose Whale: - Cut onboarding time by 50% by connecting training to live processes - Reduce documentation time by 70% with AI-powered capture - Keep knowledge current — not buried in Google Docs nobody reads Who Uses Whale: Operations leaders and HR teams at scaling companies (50-500 employees) who need to onboard faster and standardize without slowing down.

Product Website

Seller

Whale

Discussions

Whale Community

Languages Supported

German, English, French, Dutch, Spanish

Product Description

The connected training and knowledge software solution that replaces outdated learning methods. - Accelerate the ramp-up and onboarding time of new hires. - Increase adoption and correct usage of digital tools. - Systemize the business to ensure consistent results. - Increase proficiency across your (remote) teams.

Overview by

Bram Billiet (Co-founder of Whale | User & business-focused product creator)

Pricing

Pricing provided by Whale.

Forever Free

Free

5 Users

View More Pricing Information

Whale Integrations

(1)

Verified by Whale

Whale Media

Whale Demo - Create content that’s designed to be read

Whatever you want to create - a procedure, policy, process. It’s easy, it’s fast and flexible, and it looks good, by default.

Whale Demo - Chrome Extension: Share what your team needs, when and where they need it

Instead of playing hide and seek with crucial knowledge, have Whale deliver it to the right person, at the right time, in the moment of need.

Whale Demo - Rely on a single knowledge hub with content you can trust

Easily manage and keep all your content up-to-date without extra overhead.

Easily create onboarding and training assignments and flows, AND follow up on your team members' progress.

Whale Demo - Save time on SOP production with AI Assist

Leverage the power of AI to write a first draft of a procedure or policy, that you can then tweak and finetune to make it your own.

Whale Demo - Easy editor with tons of functionalities

Creating new documentation has never been more simple! We provide screen recordings, tons of file integrations, rich media and intuitive text editing.

Official Downloads

(1)

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The Ultimate Guide to Process and SOP Documentation

G2 reviews are authentic and verified.

Here's how.

Talha U.

Client Onboarding Specialist

Small-Business (50 or fewer emp.)

8/13/2024

"Document handling made super easier"

5/5

What do you like best about Whale?

It keeps everything organized and it's a one-stop shop for everything you need to excel at your workplace. I can now easily refer to SOPs in Whale whenever I need any clarification on a new or an existing process. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing that I can think of at this time. All going good so far, yayyyy!!!! Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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Yayyy, Tahla! 🎉 We're thrilled to hear that Whale has become your one-stop shop for staying organized and excelling at work! Knowing that you can easily refer to SOPs and streamline your customer service and onboarding processes is exactly what we strive for. 🚀

It’s awesome to hear that everything is going great for you so far—your enthusiasm is contagious! We're here to ensure that your experience continues to be smooth and successful.

Thanks for being a part of the Whale community, Talha! We're excited to keep supporting you as you continue to simplify and organize your work life. Keep up the amazing work! 🌟

Amanda B.

Investigator

Small-Business (50 or fewer emp.)

7/31/2024

"Awesome platform for finding information when just starting out with a company."

5/5

What do you like best about Whale?

Easy to use and extremely helpful during my onboarding with a new company. I can find information easily and it is a convenient way for my trainers to send policies to me that I need to review. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I think it would be beneficial to have a master search so that I can find cards easily while I am new and unfamiliar how my company classifies topics. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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Thank you so much, Amanda! 🌟 We're absolutely delighted to hear that Whale has been a key part of your onboarding process and has made finding information easy as you start out with your new company. It’s awesome to know that Whale is making your virtual training experience smooth and efficient—just what we aim for! 💻

We really appreciate your suggestion about having a master search feature. Your feedback is super valuable, and we're always looking for ways to make Whale even more intuitive, especially for newcomers like yourself. Rest assured, we’ll take this on board as we continue to enhance the platform.

Thanks for sharing your experience and for being part of the Whale community! We're here to support you every step of the way as you settle into your new role. 🚀

Kim P.

Small-Business (50 or fewer emp.)

2/12/2024

"Excellent SOP, Document Management Product that is User Friendly"

4.5/5

What do you like best about Whale?

As the Operations Manager of a growing company, Whale has created a product that is allowing me to create the SOP's that we need in one central location, I am able to tag in other Collaborators and share out the playboooks with ease. I love that i can add in links from our other platforms. It is very simple to go back and edit cards as needed. Intergating our files from our drives and AI generation and has been a huge time saver for us. Review collected by and hosted on G2.com.

What do you dislike about Whale?

It would be great if Whale would auto save the documents as we are creating them. Would like to be able to export to more documents to more than PDF. It would be great if Whale integrated with Monday.com Review collected by and hosted on G2.com.

Brandon S.

HR/AP Manager

Small-Business (50 or fewer emp.)

9/3/2024

"Whale is awesome"

5/5

What do you like best about Whale?

Is very user friendly and easy to use. Love the myriad of features it has and pricing. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Cannot think of anything that I dislike at all! Review collected by and hosted on G2.com.

Rich M.

Network Administrator

Manufacturing

Small-Business (50 or fewer emp.)

9/5/2024

"Was able to quickly organize multiple procedures from our departments easily."

4.5/5

What do you like best about Whale?

Quick Setup

Simple Interface

Logical layout Review collected by and hosted on G2.com.

What do you dislike about Whale?

Was unable to try all features before buying. Review collected by and hosted on G2.com.

Katelyn K.

Owner, Administrator, Manager

Small-Business (50 or fewer emp.)

6/24/2024

"Great training platform"

5/5

What do you like best about Whale?

I am loving this platform for organizing SOPs & for creating trainings for team members! It's super ease to use and has a ton of features for creating engaging materials Review collected by and hosted on G2.com.

What do you dislike about Whale?

I'm still learning to use it but so far haven't come accross anything I dislike Review collected by and hosted on G2.com.

Aaron M.

Company accountant

Small-Business (50 or fewer emp.)

7/30/2024

"Game changer"

5/5

What do you like best about Whale?

Been using Whale for a few years now and I must say its a game changer.

I am a big believer in SOP'S and everything which I want to systemise within my business Im able to on Whale.

If you want to be a business owner who steps away from the day to day, then its a no brainer! Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing it's all good! Very easy to use. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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Thank you so much, Aaron! 🌟 We're beyond excited to hear that Whale has been a game changer for you and your business over the years. It's incredible to know that Whale is helping you systemize your operations and giving you the freedom to step away from the day-to-day. That's exactly what we're here for—to empower business owners like you to work smarter, not harder. 💼

And hearing that you find Whale easy to use? That's music to our ears! 🎶 We're thrilled to be a part of your journey, and we're here to keep supporting you as you continue to scale and systemize. Thanks for being such a valued member of the Whale family! 🚀

Joseph T.

Mid-Market (51-1000 emp.)

12/19/2023

"The Best Product for Company Wide Collaboration on SOPs, Training, and Document Management!"

5/5

What do you like best about Whale?

I feel that Whale was created for me. As COO of my company, it can be overwhelming to manage corporate SOPs, onboarding, and user training, along with having a single source of truth for document management. Whale has given me the ability to share this burden throughout the company with assigned experts to manage each of these areas going forward. The review reminder process is great. The ability to create training flows and AI-generated quizzes has been a game-changer for us. Since we deal with customer contracts and P&Ps, having a centralized repository for these documents is great. No longer am I searching for the latest iteration of these documents. Card Analytics is great for tracking revisions and having an audit trail of user changes. Whale has many more features but what surprised me the most is how efficient this software is making my company. Or, should I say, it's showing us how inefficient we were in these areas. Whale's onboarding team has been great. Katrina and Stino have been excellent at making sure I would be successful using Whale. Once you get into it, it's very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Whenever I think something is missing from Whale, a new release comes out and it's there. The folks at Whale take customer feedback seriously. There is nothing I dislike or have concerns with. It's a great company with a great product. Review collected by and hosted on G2.com.

Ethan D.

Chief Executive Officer

Small-Business (50 or fewer emp.)

8/2/2024

"Great product! Helps educate my team"

5/5

What do you like best about Whale?

It makes onboarding fun and creating SOP's much much easier. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing really - I wish all the features came with the free packahge but we can't have everything!! Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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Thank you, Ethan! 🎉 We're so pumped to hear that Whale is making onboarding fun and simplifying the creation of SOPs for your team! Knowing that we can turn what can be a daunting process into something enjoyable is exactly what we aim for. 🚀

We totally get where you're coming from about wanting all the features in the free package—your feedback helps us understand what's most valuable to our users. While we can’t give everything away for free, we're constantly working to ensure every plan delivers maximum value.

Thanks for being part of the Whale community and for sharing how we’re helping you gamify onboarding. We’re here to keep supporting you and your team as you continue to educate and engage them in new and exciting ways! 🌟

Megan W.

Customer Service Manager

Mid-Market (51-1000 emp.)

4/25/2024

"Easy, organized way to get all processes documented."

5/5

What do you like best about Whale?

I love the ease of use Whale brings to our team. The UI is straighforward and easy to navigate. We love the organiziation making it easy for our team to find the information they need quickly. Review collected by and hosted on G2.com.

What do you dislike about Whale?

When editing cards, I would like to see a better text formatting system. Working with bullet points can get a little tricky. Especailly when bringing information in from another source. Review collected by and hosted on G2.com.