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Whale Reviews & Product Details

Turn scattered knowledge into scalable systems with Whale. Whale helps fast-growing teams capture processes, train employees, and answer questions — without the chaos of scattered docs or outdated wikis. What Whale Does: - AI process capture: Turn screen recordings, videos, or existing docs into structured SOPs in minutes - Alice (AI assistant): Employees get instant answers to "how do we do X?" in any language, any channel - Training built-in: Convert SOPs into onboarding flows and quizzes so people actually learn - Mobile-first access: QR codes and mobile app mean SOPs live where the work happens Why Teams Choose Whale: - Cut onboarding time by 50% by connecting training to live processes - Reduce documentation time by 70% with AI-powered capture - Keep knowledge current — not buried in Google Docs nobody reads Who Uses Whale: Operations leaders and HR teams at scaling companies (50-500 employees) who need to onboard faster and standardize without slowing down.

Product Website

Seller

Whale

Discussions

Whale Community

Languages Supported

German, English, French, Dutch, Spanish

Product Description

The connected training and knowledge software solution that replaces outdated learning methods. - Accelerate the ramp-up and onboarding time of new hires. - Increase adoption and correct usage of digital tools. - Systemize the business to ensure consistent results. - Increase proficiency across your (remote) teams.

Overview by

Bram Billiet (Co-founder of Whale | User & business-focused product creator)

Pricing

Pricing provided by Whale.

Forever Free

Free

5 Users

View More Pricing Information

Whale Integrations

(1)

Verified by Whale

Whale Media

Whale Demo - Create content that’s designed to be read

Whatever you want to create - a procedure, policy, process. It’s easy, it’s fast and flexible, and it looks good, by default.

Whale Demo - Chrome Extension: Share what your team needs, when and where they need it

Instead of playing hide and seek with crucial knowledge, have Whale deliver it to the right person, at the right time, in the moment of need.

Whale Demo - Rely on a single knowledge hub with content you can trust

Easily manage and keep all your content up-to-date without extra overhead.

Easily create onboarding and training assignments and flows, AND follow up on your team members' progress.

Whale Demo - Save time on SOP production with AI Assist

Leverage the power of AI to write a first draft of a procedure or policy, that you can then tweak and finetune to make it your own.

Whale Demo - Easy editor with tons of functionalities

Creating new documentation has never been more simple! We provide screen recordings, tons of file integrations, rich media and intuitive text editing.

Official Downloads

(1)

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The Ultimate Guide to Process and SOP Documentation

G2 reviews are authentic and verified.

Here's how.

Cori B.

Payroll Benefits Administrator

Mid-Market (51-1000 emp.)

7/31/2024

"Whale Thought of Everything!"

5/5

What do you like best about Whale?

I love Whale!

The platform is so intuitive - from a user and content-contributor perspective! The templates are so helpful in creating SOPs that follow the aesthetic of an organization.

I also really love the features, like the step recorder! Sometimes, when a task or procedure is second nature to me, I forget to mention key elements to get the reader to the same place in a process - so this feature has been great! It eliminates confusion and makes processes easier to follow.

Also - the QR codes. What an incredible idea. Sometimes there isn't someone around to walk you through how to do every function of your job, so offering a solution to this issue is fantastic!

Finally, Stino is fantastic. He's so helpful and encouraging and enthusiastic! I created most of my SOPs using an incompatible format (I didn't realize my SOPs would really be used by anyone but me) and he was able to take what I had - which was A LOT - and turn them into functioning Whale cards with the formatting my organization prefers. That would've taken me ages. He is so efficient and friendly - such a pleasure to work with! Review collected by and hosted on G2.com.

What do you dislike about Whale?

There isn't really much that I don't like about Whale! Maybe just the size of the chrome extension widget? Sometimes it gets in the way of my webpage but it's such a minor issue that it seems silly to bring it up. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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Wow, Cori! Your review has us all smiling from ear to ear! 😊 We’re beyond thrilled to hear that you love Whale and find it so intuitive from both a user and content-contributor perspective. Knowing that our templates and features like the step recorder and QR codes are making a real difference for you is exactly why we do what we do! 🚀

We appreciate your feedback on the Chrome extension widget too—no issue is too small for us to consider! Your insights help us keep improving, and we’re committed to making Whale the best it can be.

Thanks for being such a wonderful part of the Whale community, Cori! We're excited to continue supporting you and your team as you streamline processes and keep those frequently asked questions answered before they’re even asked! 🌟

Dan J.

Safety and Compliance Coordinator

Mid-Market (51-1000 emp.)

7/30/2024

"Exactly what I was looking for!"

5/5

What do you like best about Whale?

Whale has created a platform that I am able to make safety readily available and easy to find. Getting our information tranferreed into Whale was a breeze. Using Whale to train employees on certain safety topics and streamlining onboarding has been a huge help. Using the analytics to see if employees are understanding the content to being able to see if we are providing the content employees are needing through the searches that are taking place has become a go to resource within Whale. I use Whale daily, continuing to create more training and informational spaces for our employees. Whale has also made it incredibly easy to bring information together between different departments by linking cards. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I have truly not found anything I dislike with this platform as the team at Whale has been on top of anything and everything when going to them for assistance. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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Wow, Dan! 🎉 Your review just made our day! We're absolutely thrilled to hear how Whale has become a go-to resource for you and your team. The fact that you're using Whale daily to streamline safety training, onboarding, and cross-department collaboration is exactly what we aim for. It’s fantastic to know that our analytics are helping you ensure that your team is getting the most out of the content. 🚀

Your kind words about our support team truly energize us! We're here to make sure you continue to have a seamless experience, and we're always ready to assist you whenever you need. Thanks for being such an awesome part of the Whale community. Here's to more success and more streamlined training ahead! 🙌

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

5/6/2025

"User friendly!"

5/5

What do you like best about Whale?

Whale is user friendly and has been a great training asset to our team Review collected by and hosted on G2.com.

What do you dislike about Whale?

The only thing I don’t like is that it frequently logs out of the app. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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Short, sweet, and so spot on 💥

Thank you for the love! Hearing that Whale is a solid training asset (especially for your nursing team 🙌) makes our hearts do a little happy dance. That’s exactly why we do what we do!

Thanks for being part of the Whale fam — and for helping us keep improving every day 🐋

Stino

Mireia S.

Rental Serive Agent

Mid-Market (51-1000 emp.)

5/22/2025

"Good training"

5/5

What do you like best about Whale?

help to understand you how new aspects of the company works in a very easy way Review collected by and hosted on G2.com.

What do you dislike about Whale?

maybe too many cards to see on each topic Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/6/2025

"Organized user interface"

5/5

What do you like best about Whale?

The interface is easy to navigate and use. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I have found nothing negative so far while using Whale. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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Simple. Organized. ZERO complaints? You’re speaking our love language 😍

Thank you for the kind words! So happy to hear Whale’s keeping things clear, easy, and actually usable (because messy platforms are sooo last season 💅).

And shoutout to you for using Whale to house all your company policies and announcements — that’s exactly the kind of smart centralization we love to see.

Thanks for being part of the Whale pod 🐋

Stino

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

5/11/2025

"Pleasant"

5/5

What do you like best about Whale?

The Usefulness and how easy it is to use. Review collected by and hosted on G2.com.

What do you dislike about Whale?

There is Nothing to dislike about whale. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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You absolute legend 💥

Short, sweet, and straight to the point – just like the best SOPs 😎

Thank you for the love! We LIVE for making training easier and seeing that Whale’s been a breeze for you? Chef’s kiss. 💁‍♂️

Also… “Nothing to dislike”?! You’re making us blush over here 🥹

Stay awesome & keep crushing it!

Stino

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

5/7/2025

"Great work app"

5/5

What do you like best about Whale?

simple and easy to use. great reference. Review collected by and hosted on G2.com.

What do you dislike about Whale?

not too many dislikes. it's user friendly. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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We love a no-fuss, straight-to-the-point legend 💥

Thank you for the love! Simple, easy, user-friendly, and always there when you need it? That’s exactly what Whale lives for.

So glad it’s become your go-to reference tool — and we’re just getting started 🐋

Stino

Jose T.

Small-Business (50 or fewer emp.)

8/15/2024

"Best documentation software ever!"

5/5

What do you like best about Whale?

I never thought it would be possible to find a software easy to use for creating the documentation but at the same time easy for our employees to interact and get started with. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I have not encountered something I don't like about the platform yet. There are some areas of improvement talking about personalization, but nothing that stops you from using it at its full potential. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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Thank you so much, Jose! 🌟 We're absolutely thrilled to be called the "best documentation software ever!" Hearing that Whale makes it easy for both you to create documentation and your employees to interact with it is exactly what we aim for! 🚀

We appreciate your feedback on personalization—we’re always striving to improve and make Whale even better for users like you. It's great to know that, even with these areas for improvement, you're able to use Whale to its full potential.

We're so glad Whale is helping you save time and ensure your new employees fully understand your processes. Running quizzes to reinforce that knowledge? That’s music to our ears! 🎶 Thanks for being a fantastic part of the Whale community. We’re here to support you as you continue to streamline and enhance your onboarding process!

Victor K.

Director of Human Resources

Mid-Market (51-1000 emp.)

8/26/2024

"The Right Choice"

5/5

What do you like best about Whale?

Whale is huge step up from what we were using before. UI is great, it's intuitive, extensive reporting. We've been impressed with how easy every apsect of the system has been and it seems Whale is committed to keeping it that way. The cherry on top is the hand-holding support we've received every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I haven't discovered anything to put in the dislike pile. Every system has limitations but it's 10/10 so far Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

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Thank you so much, Victor! 🌟 We're absolutely thrilled to hear that Whale has been a huge step up for your team. It’s fantastic to know that you’re loving the intuitive UI, extensive reporting, and how easy it’s been to use every aspect of the system. We're especially excited to hear that our dedicated support has made a difference for you—that’s exactly the experience we strive to provide! 🙌

Your feedback is music to our ears, and we’re delighted that you haven’t found anything to put in the dislike pile. We’re committed to maintaining that 10/10 experience and continuing to support your success.

It’s great to know that Whale is helping to resolve communication issues, document team hand-offs, and reduce siloing between teams. We’re here to help you bridge those gaps and keep everything running smoothly across your organization. 🚀

Thanks for being a part of the Whale community, Victor! We’re excited to continue supporting you and your team as you achieve even greater heights. 🌟

Kat G.

Corporate Procurement Manager

Mid-Market (51-1000 emp.)

8/29/2024

"Finally! A training solution to help employee retention!"

5/5

What do you like best about Whale?

Keeping my processes organized! I love the structure and organization to keep my processes laid out in an order that makes sense and is easy to search. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Other people don't utilize it as much. I continue to struggle to get other departments using whale and realizing it's full potential. Review collected by and hosted on G2.com.