Introducing G2.ai, the future of software buying.Try now
It's been two months since this profile received a new review
Leave a Review

Whale Reviews & Product Details

Pricing

Pricing provided by Whale.

Forever Free

Free
5 Users

Whale Integrations

(1)
Verified by Whale

Whale Media

Whale Demo - Create content that’s designed to be read
Whatever you want to create - a procedure, policy, process. It’s easy, it’s fast and flexible, and it looks good, by default.
Whale Demo - Chrome Extension: Share what your team needs, when and where they need it
Instead of playing hide and seek with crucial knowledge, have Whale deliver it to the right person, at the right time, in the moment of need.
Whale Demo - Rely on a single knowledge hub with content you can trust
Easily manage and keep all your content up-to-date without extra overhead.
Whale Demo - Assign tasks and reviews
Easily create onboarding and training assignments and flows, AND follow up on your team members' progress.
Whale Demo - Save time on SOP production with AI Assist
Leverage the power of AI to write a first draft of a procedure or policy, that you can then tweak and finetune to make it your own.
Whale Demo - Easy editor with tons of functionalities
Creating new documentation has never been more simple! We provide screen recordings, tons of file integrations, rich media and intuitive text editing.
Play Whale Video
Play Whale Video
Play Whale Video
Play Whale Video
Play Whale Video
Product Avatar Image

Have you used Whale before?

Answer a few questions to help the Whale community

Whale Reviews (171)

Reviews

Whale Reviews (171)

4.8
172 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
FK
Detailing Lead
Mid-Market (51-1000 emp.)
"Easy to implement, easier to train"
What do you like best about Whale?

Formatting tools make consistency great! AI generation of drafts and consolidation of content is next level. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Some aspects of the interface are less intuitive, but majority of the layout and vernacular become second nature when building and training on playbooks. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Now that’s the kind of feedback we live for 💥

Formatting ✨ consistency ✨ and AI magic all getting shoutouts? You’ve got us grinning ear to ear. So glad Whale’s making it easy to create, consolidate, and actually train without the chaos.

Totally fair call-out on some parts of the interface — we hear you loud and clear. The good news? We’re always polishing and simplifying so those “less intuitive” moments become “can’t-live-without” ones.

Thanks for being part of the Whale pod and for trusting us to make procedure rollouts actually painless. We’re cheering you on every step of the way 🐋

Stino

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Multiple Tools in 1, for a Great Price!"
What do you like best about Whale?

It's very easy to use for my team, it has many great tools and use cases in one single product, customer service is solid, it's AI assistant functionality to retrieve your own data works well, the search feature is strong, it doesn't take long too load, my team loves it and it was easy to implement Review collected by and hosted on G2.com.

What do you dislike about Whale?

Lack of customization on formatting, super occasional minor bugs Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Now that’s a review that hits all the right notes 🎯🙌

Thank you for the love! Hearing that Whale is helping your team scale, make faster decisions, and stay empowered? That’s literally why we built this thing 💥

We’re thrilled that the AI, search, speed, and rollout all hit the mark — and yes, we hear you on the formatting and those sneaky little bugs. Always working to tighten things up and make it even smoother. Your feedback helps us level up. 💪

Grateful to have you in the Whale pod — and we’re so glad the all-in-one magic is making life easier for your crew. You’re exactly the kind of team we love building for 🐋

Stino

Verified User in Machinery
AM
Small-Business (50 or fewer emp.)
"Great for businesses who want to keep everything in one place"
What do you like best about Whale?

I love using Whale because it is fast and simple to use, the forever free plan is amazing, and keeping things straight within in the team has never been easier.

I like the templates because they are always giving me ideas of things we could implement to streamline the company. Never had any complications in the 4 months we've been using it. Review collected by and hosted on G2.com.

What do you dislike about Whale?

The only thing I dislike about Whale is the default fonts for the cards, but that can easily be changed. No complaints! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"I wish I knew Whale sooner"
What do you like best about Whale?

I tried a competitor, but it was way too complicated.

From the very first minutes using this tool, everything felt intuitive.

The pricing scales with your team, which is perfect as you grow.

And the playbooks? Super easy to use and incredibly helpful for building structure. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing. Price is superrr friendly! Some features we did not use as we didn't have time to explore. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

“I wish I knew Whale sooner” — SAME 😭💘

Thank you for the love! We’re over here high-fiving ourselves because that’s the dream: intuitive from minute one, scaling with your team, and actually getting used (sorry, SharePoint 😬).

And can we just say… your shoutout to playbooks? ICONIC. We love that they’re helping you build structure without needing a tech degree or a 10-step tutorial.

Also: “nothing to dislike” and “superrr friendly” pricing?! We’re framing this review. 💅

We’re beyond proud to be your new go-to — and we’ll be right here when you’re ready to dive into even more features 🐋

Stino

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Very Easy to Use and Helpful for Operations"
What do you like best about Whale?

Easy to use, integrates well with our agency operations to document/track SOPs Review collected by and hosted on G2.com.

What do you dislike about Whale?

All positive experiences, no dislikes about the platform Review collected by and hosted on G2.com.

Flaminia G.
FG
Rsa
Mid-Market (51-1000 emp.)
"Clear and easy to use it and"
What do you like best about Whale?

It’s very easy to to use it and to understand it Review collected by and hosted on G2.com.

What do you dislike about Whale?

The web page could be a little faster to navigate. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Flaminia, you get straight to the point — and we LOVE it 💥

We’re so happy to hear Whale’s helping you train, understand your role better, and just makes sense from the start 🙌 That’s what we aim for: no fluff, just clarity.

Big cheers from the Whale team — and thank you for being part of the pod 🐋

Stino

DK
Director
Small-Business (50 or fewer emp.)
"Whale has transformed how we share key business info with our teams"
What do you like best about Whale?

Whale is super easy to use and roll-out. It has an engaging user interface which is streets ahead of what we used to use for our internal SOPs (SharePoint) and has massively enhanced our ability ensure that all of our employees have the most up-to-date company processes, procedures and guidless at their fingertips at all times. It has a number of great features that make it simple to capture, share and track readership of key company content - such as simple but powerful video capture, training flows, read assigments etc. And the web-plug in is a game-changer - this has allowed us to easily surface some key application guidance inside our own webapps, using the same Whale content that can be searched at any time. Review collected by and hosted on G2.com.

What do you dislike about Whale?

The only (minor) negative is that the content editor is a bit basic. It has a numgber of built in styles (which you can change font type, colour, size etc) but for things like paragraph spacing before and after headings, it is a bit limited. Also, the search feature could be better - it's great at finding cards with the search term in them, but then you have to do a CTRL-F (Find) to actually locate your search text inside the card. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Thank you so much, David! 🌟 We're absolutely delighted to hear how Whale has transformed the way your team shares key business information. It’s fantastic to know that our engaging user interface and powerful features have made such a positive impact, especially compared to your previous platform. We're thrilled that Whale has enhanced your ability to keep everyone up-to-date with the latest company processes and procedures—exactly what we aim for! 🚀

We appreciate your constructive feedback on the content editor and search functionality. Your insights are invaluable, and we're always looking for ways to improve the experience. Rest assured, we'll take your comments on board as we continue to develop and enhance Whale to better serve your needs.

It’s amazing to hear how the web plugin has been a game-changer for your team, making key application guidance easily accessible within your own web apps. We’re here to keep simplifying SOP creation and ensuring you can find the information you need with minimal effort.

Thanks for being such an integral part of the Whale community, David! We’re excited to continue supporting your success and making your experience even better. 🌟

Verified User in Medical Practice
AM
Mid-Market (51-1000 emp.)
"Whale"
What do you like best about Whale?

I like that how easy the program is to use and the how smooth the implementation process is going within our organization. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I wish there was a way to filter repetitive information within the documents that others are able to upload. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Short name, BIG impact — we love it 🐋💥

Thank you for the kind words! So glad Whale’s been easy to use and smooth to roll out — that implementation glow-up is what we live for 🙌

Also: YES to ditching the inbox-and-random-links treasure hunt. Centralized SOPs = more time for actual work, less time screaming into the void 😅

And great call on filtering repetitive info — that’s super helpful feedback. We’re all about leveling up how teams collaborate and keeping content crisp, so it’s officially on our radar.

Thanks for being part of the Whale pod — we’re building this with you 💪

Stino

Barbara P.
BP
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Easy to use with robust features and functionality"
What do you like best about Whale?

Whale is incredibly easy to use but provides very rich functionality that is really critical to us as we build our operations manual from the ground up including the ability to assign owners and review dates. The rich formatting options for the cards and playbooks and the ability to attach video and images is also a major feature for us. Review collected by and hosted on G2.com.

What do you dislike about Whale?

We had a short learning curve as we learned the difference between cards and playbook. This was really more about us just jumping right in without thinking through the best approach. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Thank you so much, Barbara! 🌟 We're absolutely delighted to hear that Whale has been a critical tool for you as you build your operations manual from the ground up. It’s fantastic to know that our rich functionality, including the ability to assign owners, set review dates, and use rich formatting options, is making a big impact for your organization! 🚀

We appreciate your honesty about the initial learning curve with cards and playbooks. It’s great to hear that you’ve been able to dive in and find the best approach that works for your team. We’re always here to support you as you continue to explore all that Whale has to offer.

Your story about how Whale is helping to capture and share organizational knowledge as you grow is exactly why we do what we do. We're thrilled to be a part of your journey, making onboarding smoother and ensuring everyone knows what tools are available and who to reach out to.

Thanks for being a valued member of the Whale community, Barbara! We’re here to keep supporting you as your organization continues to grow and thrive. 🌟

Verified User in Warehousing
UW
Mid-Market (51-1000 emp.)
"LIFESAVER"
What do you like best about Whale?

I can navigate easily to any information I need to learn more and get my job done better and faster Review collected by and hosted on G2.com.

What do you dislike about Whale?

I don’t dislike anything so far. It’s been a wonderful experience since. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

LIFESAVER?! Now that’s the energy we live for 🛟💥

Thank you for the kind words — we LOVE hearing that Whale’s helping you get things done better, faster, and with way less guesswork 🔥

Step-by-step clarity, easy navigation, and zero complaints? You’re making us blush 🥹

So glad it’s been a wonderful experience so far — and trust us, we’re just getting started.

Thanks for being part of the Whale pod 🐋

Stino

Pricing Options

Pricing provided by Whale.

Forever Free

Free
5 Users

Team

$99.00
10 User Per Month

Scale

$299.00
25 User Per Month
Whale Comparisons
Product Avatar Image
Trainual
Compare Now
Product Avatar Image
Scribe
Compare Now
Product Avatar Image
Process Street
Compare Now
Whale Features
Customization
User, Role, and Access Management
Performance
Activity Feed
Task Schedules
Comments
Templates
Native Forms
Downloadable Manuals
Integrations
Permissions
Desktop Application
Product Avatar Image
Product Avatar Image