Visitor Queue Reviews & Product Details

For anonymous site visitors, VisitorQueue can usually identify the companies, universities or domains they are associated with (but for privacy reasons they cannot identify the person visiting). It was quite easy to install, and easy to use. Their pricing is upfront and transparent, unlike some of their competitors. Review collected by and hosted on G2.com.

It would be nice of they could identify the actual person visiting, but I understand why they cannot. I wish the data could be available "in real time" during a visitor's session, but at present there is a 15-minute lag before the data is available. Review collected by and hosted on G2.com.

Often companies come to the website but don't fill out a form. This product allows you to know which companies are visiting, but not the actual person. It helps us to know if our marketing campaigns are working, and which blogs and materials are getting the most traction by industry and individual companies. I have used other products like this, but this is the best in its class that I have used so far. It has an easy to use interface, and just simply gives me the information I need in a simple to read format. Review collected by and hosted on G2.com.

For security reasons, I understand they can't tell you exactly who visited. I understand and respect why they can't. I prefer to use it as an advantage. If I can't know exactly the person, I just know XYZ company is looking for information on A, then I know that might be a concern to company XYZ. Review collected by and hosted on G2.com.

I can filter out visits from other countries which won't count against our number of hits, saving money. I can group visits by industry and auto forward to specific employees for follow up. Review collected by and hosted on G2.com.

I see a fair number of isp hits, which can be filtered out, but it leaves me wondering who actually visited. This is one area that lead forensics probably has done a better job of, but I'll take the 90% savings instead. Review collected by and hosted on G2.com.

The interface is very easy to use, the cost per lead can't be beaten, and their customer service is great. Review collected by and hosted on G2.com.

So far we haven't found anything we dislike but we just started 2 weeks ago. Review collected by and hosted on G2.com.

Company info about visitors, company size and info specific to path. Review collected by and hosted on G2.com.

Only catches about 25% of our visitors and the list of possible individual contacts can be very long. Review collected by and hosted on G2.com.

I like that it was really easy to follow the instructions to install the code through Google Tag Manager. I'm not a developer or anything and I was able to do it.

I also think the interface is very clean and easy to use. My clients who are not that tech savvy were able to navigate it quite easily.

Lastly, I like that pricing is upfront and transparent. I am also trialing a competitor and they are not giving me the price upfront. Review collected by and hosted on G2.com.

I integrated VisitorQueue with Slack. I have three companies that I'm using it with and it doesn't give you the capability of sending leads for a specific company into a specific Slack channel. They are all grouped in one. That's not very helpful if you would like to separate leads by company. Review collected by and hosted on G2.com.

The daily emails are helpful.

Time spent on page and pages viewed. Review collected by and hosted on G2.com.

Not knowing precisely who was viewing page Review collected by and hosted on G2.com.

The pricing makes it a good alternative to higher price high pressure sold products. Their data is ok but not as accurate. Another plus is a free trial and easy setup. The trial will let you see if you have enough identified traffic to make it worth buying. Review collected by and hosted on G2.com.

They didn’t get all of the same visitors as lead feeder but in a head to head on the low cost options they ranked fairly well.

I didn’t see a native CRM integration for zoho Review collected by and hosted on G2.com.

Unlike other tracking tools that our marketing and sales teams have tried, Visitor Queue left out misidentified leads (ISPs for example). This made the dashboard easy to navigate without combing through irrelevant leads. Review collected by and hosted on G2.com.

Had a hard time finding ways to download the data. Review collected by and hosted on G2.com.

Clear overview, relevant data on the dashboard (website visits, source, time spend, page views etc).

Nice that you can filter on the website visitors, company, contacts and notes so you won’t see everything. Review collected by and hosted on G2.com.

to view detailed results on the visitor you have to click extra. If you click on a certain website visitor, you'll see extra information instead of having that on your overview.

Enough info (time spent on page, page view and source), too bad the url’s of page visited aren’t hyperlinked. Review collected by and hosted on G2.com.

Good daily feedback with daily emails directly in your inbox. Review collected by and hosted on G2.com.

Would love to see the product have a better use for businesses geared toward consumers, but excellent for B2B use. Review collected by and hosted on G2.com.

It's nice to have a solid list of leads to provide to clients instead of just analyzing their analytics to see which cities pop up. The customer service has also been nice and responsive according to my colleague who helps us set up the accounts. Review collected by and hosted on G2.com.

It appears the lists are based on the most recent visit from a lead, but I don't see an option to sort by "most leads visiting from a company" or "Most time spent by a company" overall. Someone could spend 15 minutes visiting a client site, but then return the next day and only spend 20 seconds. This program would only register the most recent visit of 20 seconds, so having the aggregate data might be helpful. There was an issue with location accuracy, but I believe it has been resolved. Review collected by and hosted on G2.com.

Visitor Queue provides fantastic results for an affordable price. We recently signed into a subscription with them after using their trial. Fantastic service and very happy with the outcome and information available to us via their platform.

Can see us using Visitor Queue for a long period of time now, the entire office is blown away by the service. Review collected by and hosted on G2.com.

Visitor Queue's system at times can be a little 'ugly', although this isn't a main problem, it's definitely something that we have noticed. I'm sure the staff will take these comments on board and look to increase the beauty of the website in the future. Review collected by and hosted on G2.com.

Easy Interface for anyone in the company to navigate the platform. It has different sorting capabilities inside the platform which is great for different users. Not much training required to users because of the eas of use. Review collected by and hosted on G2.com.

If a visitor visited only one page but did it multiple times that day, it can still gives a pageview number of higher. Review collected by and hosted on G2.com.

Visitor Queue is an affordable platform for identifying companies through site traffic. The plans are subscription based with no contract, and the platform provides additional lead information such as key contacts. They integrate with LinkedIn which is an important part of our B2B marketing strategy. The software is continually improving with new features being added. Review collected by and hosted on G2.com.

We are recommending Visitor Queue to our clients and have found that we cannot create a user with the same e-mail address across the multiple accounts. This requires us to have to use a new e-mail address for each client account when creating a general user for our company to view their Visitor Queue leads and pull reports for campaign strategy/reporting. It would be easier if a user could be added across multiple accounts and the user could select which account they want to view when logged into the platform. I have this functionality when using platforms like Google Analytics or Facebook Ads Manager, so I expected it to already be a part of the Visitor Queue platform. Review collected by and hosted on G2.com.

Great way to see who's spending time, and how much time, on your website. Review collected by and hosted on G2.com.

I wish you could see the specific individuals and their names that are looking at your website, but I understand the privacy laws in place probably prevent that from being a feature. Review collected by and hosted on G2.com.

You can view the list of unknown website visitors on a daily basis along with details on where they visited on your website Review collected by and hosted on G2.com.

User Interface is good but can be better Review collected by and hosted on G2.com.

Visitor Queue was simple to set up, and immediately gave us quick insight into the data we were looking for. Also one of the more affordable options we were looking for, and has all of the integrations we needed (in our case GA and LinkedIn) Review collected by and hosted on G2.com.

Not to much to report right now, a lead-scoring feature could be nice. Aside from that has everything we were looking for! Review collected by and hosted on G2.com.

Visitor Queue has been a great source for us. We use it to follow up on companies that have hit our site but haven't taken action. Review collected by and hosted on G2.com.

Nothing. I would l like to see perhaps better integration with Salesforce. Review collected by and hosted on G2.com.

Insight into who is visiting, along with the price Review collected by and hosted on G2.com.

I didn't have any problems with the software. Review collected by and hosted on G2.com.

Clean UI and customizations with respect to individual filtered reports are great. Review collected by and hosted on G2.com.

The biggest drawback is the lack of visitor distinction by state. With only cities being provided for location, it is a big minus since we aren't able to sort and filter by states.

Also revenue of the organization of the visiting lead isn't provided. Would be a big help in targeting specific accounts. Review collected by and hosted on G2.com.

Ease of using the interface & clear layout Review collected by and hosted on G2.com.

Nothing really! May be the colour scheme is a bit old school and not too newage Review collected by and hosted on G2.com.

VisitorQueue gave us an excellent number of leads with very minimal setup. All they needed was the Google Analytics ID and we were immediately on board! Results immediately showed up and exploring its dashboard was just a matter of getting familiar with its various powerful features. We knew when the lead visited, where they came from, how many pages were viewed, how long they were in our site and a lot more! Review collected by and hosted on G2.com.

I haven't really found anything to complain about yet. Probably a Lead Scoring feature? So far, I base my scores on how many times the company visited our website and the time they spent there--which is good enough. Review collected by and hosted on G2.com.

Has good integration with other products. Interface is clean and modern. Reporting is decent. Review collected by and hosted on G2.com.

This product seems to correlate much less visits than other products. There are far fewer leads, and many missed opportunities when we compared it against three other products. However, this product is much cheaper than others- so may be why. Review collected by and hosted on G2.com.

Data around the leads that have visited site. Seeing their level of engagement by number of pages viewed, as well as the time spent on the site. Review collected by and hosted on G2.com.

Would love to see more visitors pulled. But aside from that, love the product. Review collected by and hosted on G2.com.