Introducing G2.ai, the future of software buying.Try now
Seamless.AI
Sponsored
Seamless.AI
Visit Website
Product Avatar Image
Visitor Queue

By Visitor Queue

4.3 out of 5 stars

How would you rate your experience with Visitor Queue?

Seamless.AI
Sponsored
Seamless.AI
Visit Website

Visitor Queue Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use of Visitor Queue makes setup and navigation straightforward, enhancing their marketing efforts. (55 mentions)
Users value the daily lead tracking capabilities of Visitor Queue, enhancing engagement and sales efficiency. (31 mentions)
Users value the actionable analytics of Visitor Queue, enhancing their targeting and improving lead generation significantly. (30 mentions)
Users value the approachable and user-friendly UI of Visitor Queue, simplifying lead management and enhancing productivity. (25 mentions)
Users appreciate the clean and straightforward interface of Visitor Queue, finding it easy to navigate and informative. (24 mentions)
Users are frustrated by the lack of detailed information from Visitor Queue, limiting the tool's effectiveness for identifying key visitors. (17 mentions)
Users find filtering issues challenging, making it difficult to extract specific information from the data efficiently. (12 mentions)
Users experience a lot of low-quality leads, impacting the overall efficiency and value of Visitor Queue. (10 mentions)
Users face challenges with poor filtering, encountering irrelevant organizations and difficulties excluding specific companies from results. (10 mentions)
Users find the pricing of Visitor Queue to be expensive, with expectations for more benefits at higher tiers. (9 mentions)
Users find the missing information a significant drawback, hindering the ability to fully utilize Visitor Queue's features. (9 mentions)
Users desire missing features like automation and templates for enhanced lead engagement and user journey insights. (8 mentions)

Top Pros or Advantages of Visitor Queue

1. Ease of Use
Users find the ease of use of Visitor Queue makes setup and navigation straightforward, enhancing their marketing efforts.
See 55 mentions

See Related User Reviews

Varsha V.
VV

Varsha V.

Small-Business (50 or fewer emp.)

4.0/5

"Great tool to give you full picture of your visitors"

What do you like about Visitor Queue?

It helped me to see who is visiting the website, and with the help of HubSpot integration, we can target only quality people for our retargeting ads.

Yanis M.
YM

Yanis M.

Mid-Market (51-1000 emp.)

4.0/5

"ease inbound tracking tool"

What do you like about Visitor Queue?

integration with CRMs, ease of access, email notofocations.

2. Lead Generation
Users value the daily lead tracking capabilities of Visitor Queue, enhancing engagement and sales efficiency.
See 31 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Amazing data insights"

What do you like about Visitor Queue?

I appreciate getting daily emails on the leads on our website and using visitor queue to identify who and where the leads on our site are coming from.

Alex H.
AH

Alex H.

Small-Business (50 or fewer emp.)

4.5/5

"Good analytics, easy to use"

What do you like about Visitor Queue?

I love how approachable and user friendly the UI is - it makes it easy to see incoming leads and the most relevant information. I like being able to c

3. Analytics
Users value the actionable analytics of Visitor Queue, enhancing their targeting and improving lead generation significantly.
See 30 mentions

See Related User Reviews

Varsha V.
VV

Varsha V.

Small-Business (50 or fewer emp.)

4.0/5

"Great tool to give you full picture of your visitors"

What do you like about Visitor Queue?

It helped me to see who is visiting the website, and with the help of HubSpot integration, we can target only quality people for our retargeting ads.

AA

Alberto A.

Enterprise (> 1000 emp.)

4.0/5

"Great tool for company IP lookup"

What do you like about Visitor Queue?

Easy to use and set up. Very clear dashboards. Easy to export data and reporting

4. Helpful
Users value the approachable and user-friendly UI of Visitor Queue, simplifying lead management and enhancing productivity.
See 25 mentions

See Related User Reviews

Kevin  J.
KJ

Kevin J.

Mid-Market (51-1000 emp.)

4.0/5

"It does exactly what a IP to Company matching tool has to do, without the frills. Its great value !"

What do you like about Visitor Queue?

A sensible approach and the value generated at an affordable price, along with the requisite integrations

Alex H.
AH

Alex H.

Small-Business (50 or fewer emp.)

4.5/5

"Good analytics, easy to use"

What do you like about Visitor Queue?

I love how approachable and user friendly the UI is - it makes it easy to see incoming leads and the most relevant information. I like being able to c

5. User Interface
Users appreciate the clean and straightforward interface of Visitor Queue, finding it easy to navigate and informative.
See 24 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Clean, responsive, and useful. Could use more integration options."

What do you like about Visitor Queue?

Visitor Queue offers a clean, straightforward, and easy to navigate interface. It does a good job of populating Company Information for reviewing and

KS

Krish S.

Small-Business (50 or fewer emp.)

3.5/5

"User-Friendly Interface and Superior Information Display"

What do you like about Visitor Queue?

The interface is easy. Information displayed is much better than other platforms I've tried.

Top Cons or Disadvantages of Visitor Queue

1. Lack of Information
Users are frustrated by the lack of detailed information from Visitor Queue, limiting the tool's effectiveness for identifying key visitors.
See 17 mentions

See Related User Reviews

CC

Charles C.

Mid-Market (51-1000 emp.)

4.0/5

"Visitor Queue has proved helpful in gaining additional leads & prospects"

What do you dislike about Visitor Queue?

The downside of Visitor Queue is the lack of detailed information thats given. The only information thats given is the company, visitor location, indu

Lee W.
LW

Lee W.

Small-Business (50 or fewer emp.)

4.0/5

"Good information but not detailed enough for our needs"

What do you dislike about Visitor Queue?

Fo our specific niche, there was little identification o the key businesses we needed.

2. Filtering Issues
Users find filtering issues challenging, making it difficult to extract specific information from the data efficiently.
See 12 mentions

See Related User Reviews

MT

Michael T.

Mid-Market (51-1000 emp.)

4.5/5

"A valuable tool for gaining visibility into website traffic"

What do you dislike about Visitor Queue?

So far, I don’t have any major dislikes—it’s been smooth to use and provides valuable insights. One small thing I haven’t figured out yet is how to ex

Blake K.
BK

Blake K.

Small-Business (50 or fewer emp.)

3.5/5

"Good info but a little hard to filter"

What do you dislike about Visitor Queue?

The only thing I've found a bit hard to navigate is filtering the leads in an easy way

3. Lead Quality
Users experience a lot of low-quality leads, impacting the overall efficiency and value of Visitor Queue.
See 10 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Robust and High Value, But Lead Access Requires Upgrade"

What do you dislike about Visitor Queue?

Limits you from seeing all leads and you have to upgrade to see all of them.

Drew A.
DA

Drew A.

Small-Business (50 or fewer emp.)

3.5/5

"Good B2B Service"

What do you dislike about Visitor Queue?

You won’t always get individual-level data; sometimes it’s just company info. If you’re in B2C, it won’t add much value — this tool is very much B2

4. Poor Filtering
Users face challenges with poor filtering, encountering irrelevant organizations and difficulties excluding specific companies from results.
See 10 mentions

See Related User Reviews

MT

Michael T.

Mid-Market (51-1000 emp.)

4.5/5

"A valuable tool for gaining visibility into website traffic"

What do you dislike about Visitor Queue?

So far, I don’t have any major dislikes—it’s been smooth to use and provides valuable insights. One small thing I haven’t figured out yet is how to ex

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Identifies website visitors and offers pricing well-suited for startups"

What do you dislike about Visitor Queue?

The filtering of companies is somewhat unclear, although this could also be a result of our own configuration.

5. Expensive
Users find the pricing of Visitor Queue to be expensive, with expectations for more benefits at higher tiers.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Helpful, accurate daily updates"

What do you dislike about Visitor Queue?

Not clear how pricing works and would expect additional benefits from a higher price tier. Could use some info on how to connect CMS like Hubspot to t

Drew A.
DA

Drew A.

Small-Business (50 or fewer emp.)

3.5/5

"Good B2B Service"

What do you dislike about Visitor Queue?

You won’t always get individual-level data; sometimes it’s just company info. If you’re in B2C, it won’t add much value — this tool is very much B2

6. Missing Information
Users find the missing information a significant drawback, hindering the ability to fully utilize Visitor Queue's features.
See 9 mentions

See Related User Reviews

CC

Charles C.

Mid-Market (51-1000 emp.)

4.0/5

"Visitor Queue has proved helpful in gaining additional leads & prospects"

What do you dislike about Visitor Queue?

The downside of Visitor Queue is the lack of detailed information thats given. The only information thats given is the company, visitor location, indu

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Helpful, accurate daily updates"

What do you dislike about Visitor Queue?

Not clear how pricing works and would expect additional benefits from a higher price tier. Could use some info on how to connect CMS like Hubspot to t

7. Missing Features
Users desire missing features like automation and templates for enhanced lead engagement and user journey insights.
See 8 mentions

See Related User Reviews

CC

Charles C.

Mid-Market (51-1000 emp.)

4.0/5

"Visitor Queue has proved helpful in gaining additional leads & prospects"

What do you dislike about Visitor Queue?

The downside of Visitor Queue is the lack of detailed information thats given. The only information thats given is the company, visitor location, indu

Paulie A.
PA

Paulie A.

Enterprise (> 1000 emp.)

1.5/5

"Limited functionality bad pricing model"

What do you dislike about Visitor Queue?

Visitor Queue is mediocre at best. Fine for small companies, but larger companies should find a different solution. Their pricing model is based on th

Visitor Queue Reviews (397)

View 1 Video Reviews
Reviews

Visitor Queue Reviews (397)

View 1 Video Reviews
4.3
397 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
MT
Marketing Manager
Mid-Market (51-1000 emp.)
"A valuable tool for gaining visibility into website traffic"
What do you like best about Visitor Queue?

Visitor Queue has been a great tool to start getting real visibility into our website traffic. We’ve been using it for a few weeks, and it’s already confirmed that direct links to our site are being looked at, while also showing us which specific areas prospective clients are focusing on. It’s also useful to see organic traffic we’re receiving from Google, Bing, and even ChatGPT referrals. This visibility is helping us pass qualified insights from the marketing team to sales for follow-up. The interface is clean, easy to navigate, and makes reporting straightforward. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

So far, I don’t have any major dislikes—it’s been smooth to use and provides valuable insights. One small thing I haven’t figured out yet is how to exclude certain companies (like our own business, ITI) from showing up in the results. It would be helpful to have a clear way to filter out internal traffic. Review collected by and hosted on G2.com.

LO
Client Enrollment Specialist
Small-Business (50 or fewer emp.)
"Great Software with Room to Grow"
What do you like best about Visitor Queue?

I like how Visitor Queue gives you the contact information to view. I also like the details it gathers to give an idea of how far your site is being viewed. This makes a huge difference when looking at the visibility of the site. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

I disliked how the software gave me a lot of contacts for one company. One of my contacts had over 15 different business emails for the one company and unless you know how to data mine, you're stuck trying to figure out who visited the website. It's not a good idea to take 15 or more business emails and send all of them emails hoping to "hit the target" of the person who visited your website. With the service our company provides, finding out that a business emailed you and 15 or 20 of your colleagues can create possible embarrassment or more. We are a tax resolution firm who deals with clients who have significant financial issues. That person(s) who visited our website may not want people to know that there's an issue with their finances. Review collected by and hosted on G2.com.

Drew A.
DA
Client Manager
Small-Business (50 or fewer emp.)
"Good B2B Service"
What do you like best about Visitor Queue?

Super easy setup — drop a tracking script on your site and you’re good to go.

The data is actionable, which is a big step up from traditional analytics.

Sales teams love it because it points them directly to warm leads.

Customer support is responsive and friendly. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

You won’t always get individual-level data; sometimes it’s just company info.

If you’re in B2C, it won’t add much value — this tool is very much B2B-focused.

Pricing may feel a little steep if you’re a small team just getting started.

Accuracy isn’t perfect (think VPNs, shared office networks, etc.). Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Clarity on existing and potential clients looking at your website every hour of the day"
What do you like best about Visitor Queue?

No more second guessing which potential and existing clients are looking at your website. The intel on knowing who is looking at what and when is invaluable from day one. The platform is incredibly easy to use and configure and is the most competitively priced compared to other solutions on the market making it startup budget friendly. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

Would be useful to have even further refining with filter - what else can you offer? Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Informative Deanonymizer: Contender Worth Evaluating"
What do you like best about Visitor Queue?

I came to Vistor Queue after Hubspot acquired Clearbit. What I liked most was how straightforward it was to see the landing page of my visitors, the location from which they came and the time they spent on the page. I didn’t have to dig for this information, the interface was straightforward and had its advantages over Clearbit. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

There were some limitations that had us look at another tool in the market. In the end, we were able to get some discounts and special pricing with that vendor which swayed our decision but it was a tough one. Review collected by and hosted on G2.com.

RM
Sales Account Manager
Small-Business (50 or fewer emp.)
"Great Short Links and Weekly Reports, No Complaints So Far"
What do you like best about Visitor Queue?

I like the short links to LinkedIn Profile. I also like the weekly report sent. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

Nothing so far, it is easy to use and access Review collected by and hosted on G2.com.

Eric P.
EP
President
Small-Business (50 or fewer emp.)
"Cool Marketing Tech to Identify Companies Visiting Your Site"
What do you like best about Visitor Queue?

It's great at identify companies that are visiting your website, which is really a powerful tool for re-marketing to companies using automated outreach or a number of other approaches to get in front of companies that are paying attention to you. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

So far, we don't really have a dislike with the tool. We are wondering if the service may become cost prohibitive at some point because the pricing model is based on the amount of leads that are identified. We do like that multiple organizational leads only count as 1 towards your total leads. Review collected by and hosted on G2.com.

Aman K.
AK
Assistant Manager Digital Marketing
Mid-Market (51-1000 emp.)
"Game-Changer for B2B Lead Tracking and Website Intelligence!"
What do you like best about Visitor Queue?

We've been using Visitor Queue for a few months now, and it’s been a complete game-changer for our marketing and sales teams. It identifies companies visiting our website that would otherwise go unnoticed, giving us valuable insights into potential leads we would’ve missed. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

I’d love to see deeper contact-level insights or real-time alerts without needing to upgrade. Occasionally, smaller companies aren’t detected, which limits outreach opportunities. Still, for the price and what it offers, it’s a great addition to any B2B marketing stack. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Mid-Market (51-1000 emp.)
"Affordable and Effective, Great Value for the Price"
What do you like best about Visitor Queue?

This is a very cost-effective solution. Compared to many other tools I have tried, it is more affordable while still providing solid results. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

The User Interface is lacking a bit. Less intuitive than other tools I've been using, but still manageable especially when you've tried so many other platforms before Review collected by and hosted on G2.com.

Gerry W.
GW
Sales Marketing Manager
Mid-Market (51-1000 emp.)
"Great tool for building a sales funnel"
What do you like best about Visitor Queue?

Having used Visitor Queue with 3 companies I find it a great tool to see who is visiting our site. For existing customers it helps us understand their interest in our products and enables targeted follow-up. For new customers it enables us to add them to our CRM and then target a cold call to make and introduction and see how we can help them.

As the sales and marketing lead, it makes my life easier and my team also find the new insight very helpful. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

As well as seeing companies it would be really great to see more information on contact details. Review collected by and hosted on G2.com.