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Visitor Queue Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the user-friendly interface of Visitor Queue, making lead management and campaign tracking effortless. (49 mentions)
Users love the lead generation features of Visitor Queue, making it easy to collect valuable insights and leads. (30 mentions)
Users value the analytics features of Visitor Queue, finding insights essential for managing and optimizing their campaigns. (27 mentions)
Users praise the high accuracy of Visitor Queue's contact data and its simplicity in usage and navigation. (22 mentions)
Users appreciate the easy-to-use interface of Visitor Queue, making lead management and data access seamless. (20 mentions)
Users find the lack of information frustrating, citing difficulties with data extraction and outdated documentation. (14 mentions)
Users find the filtering options limiting, making it challenging to track relevant visitors effectively. (12 mentions)
Users note the low-quality leads and wish for better segmentation to enhance lead identification and targeting. (10 mentions)
Users find the poor filtering affects usability, hindering effective management of irrelevant prospects in Visitor Queue. (10 mentions)
Users are concerned about the expensive pricing model that may become cost prohibitive as lead volume increases. (9 mentions)

5 Pros or Advantages of Visitor Queue

1. Ease of Use
Users appreciate the user-friendly interface of Visitor Queue, making lead management and campaign tracking effortless.
See 49 mentions

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Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Reviewed other products- this one made the most sense!"

What do you like about Visitor Queue?

Easy to read stats, the dashboard contains all the information you need to understand if a campaign is successful.

Alex H.
AH

Alex H.

Small-Business (50 or fewer emp.)

4.5/5

"Good analytics, easy to use"

What do you like about Visitor Queue?

I love how approachable and user friendly the UI is - it makes it easy to see incoming leads and the most relevant information. I like being able to c

2. Lead Generation
Users love the lead generation features of Visitor Queue, making it easy to collect valuable insights and leads.
See 30 mentions

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Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent source for potential B2B leads"

What do you like about Visitor Queue?

I like the layout of the dashboard and easy access to web info. I also like that Visitor Queue provides what pages each visitor looked at, this makes

BB

Brian B.

Small-Business (50 or fewer emp.)

4.0/5

"Lead Generating Powerhouse By Uncovering B2B Website Visitors"

What do you like about Visitor Queue?

I've tested a lot of similar products to Visitor Queue and they're my #1 choice. They have daily emails telling you about specific companies that have

3. Analytics
Users value the analytics features of Visitor Queue, finding insights essential for managing and optimizing their campaigns.
See 27 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Reviewed other products- this one made the most sense!"

What do you like about Visitor Queue?

Easy to read stats, the dashboard contains all the information you need to understand if a campaign is successful.

DW

Dave W.

Small-Business (50 or fewer emp.)

4.5/5

"Great tool and my go to every day"

What do you like about Visitor Queue?

The insights I get from this tool are invaluable for building my pipeline, I like all of the integrations and think it is an essential part of any tea

4. Helpful
Users praise the high accuracy of Visitor Queue's contact data and its simplicity in usage and navigation.
See 22 mentions

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Sabrina D.
SD

Sabrina D.

Small-Business (50 or fewer emp.)

4.0/5

"Precise & Consistent"

What do you like about Visitor Queue?

It was easy to set-up. Everyday I recieved an email notifying me of new leads with detailed data. The dashboard and entire platform is easy to navigat

Max F.
MF

Max F.

Mid-Market (51-1000 emp.)

3.5/5

"Insights and speed to lead are always important"

What do you like about Visitor Queue?

It worked out of the box as described. Generous trial period and support was quick and helpful. I did really appreciate that it integrated really well

5. User Interface
Users appreciate the easy-to-use interface of Visitor Queue, making lead management and data access seamless.
See 20 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent source for potential B2B leads"

What do you like about Visitor Queue?

I like the layout of the dashboard and easy access to web info. I also like that Visitor Queue provides what pages each visitor looked at, this makes

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great product, it shows source/medium on the company that has visited"

What do you like about Visitor Queue?

Easy to use interface, multiple user logins, can assign leads to individual sales people, shows source medium and pages visited.

5 Cons or Disadvantages of Visitor Queue

1. Lack of Information
Users find the lack of information frustrating, citing difficulties with data extraction and outdated documentation.
See 14 mentions

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Verified User
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Helpful software to improve sales and marketing"

What do you dislike about Visitor Queue?

Some of the ability to exclude domains, locations, etc. can be a bit limiting and tracking what counts or doesn't count against your total each month

Varsha V.
VV

Varsha V.

Small-Business (50 or fewer emp.)

4.0/5

"Great tool to give you full picture of your visitors"

What do you dislike about Visitor Queue?

I feel documentation is not updated as the VQ has grown. It would be great to have better documentation.

2. Filtering Issues
Users find the filtering options limiting, making it challenging to track relevant visitors effectively.
See 12 mentions

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Ian P.
IP

Ian P.

Small-Business (50 or fewer emp.)

4.5/5

"It does exactly what is advertised with loads of additional information and lots of filters."

What do you dislike about Visitor Queue?

I dislike all the junk prospects (visitors that do not need follow up) and I wish the filters with visitor queue were more general.

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Helpful software to improve sales and marketing"

What do you dislike about Visitor Queue?

Some of the ability to exclude domains, locations, etc. can be a bit limiting and tracking what counts or doesn't count against your total each month

3. Lead Quality
Users note the low-quality leads and wish for better segmentation to enhance lead identification and targeting.
See 10 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Good Introductory Lead Identification Tool"

What do you dislike about Visitor Queue?

There's a lot of low-quality leads. Integration with Google Analytics seems to require a "Pro" account. I think there could be improved segmentatio

Lee W.
LW

Lee W.

Small-Business (50 or fewer emp.)

4.0/5

"Good information but not detailed enough for our needs"

What do you dislike about Visitor Queue?

Fo our specific niche, there was little identification o the key businesses we needed.

4. Poor Filtering
Users find the poor filtering affects usability, hindering effective management of irrelevant prospects in Visitor Queue.
See 10 mentions

See Related User Reviews

Ian P.
IP

Ian P.

Small-Business (50 or fewer emp.)

4.5/5

"It does exactly what is advertised with loads of additional information and lots of filters."

What do you dislike about Visitor Queue?

I dislike all the junk prospects (visitors that do not need follow up) and I wish the filters with visitor queue were more general.

HS

Harshit S.

Small-Business (50 or fewer emp.)

4.5/5

"Good tool to Collect Visitor Information"

What do you dislike about Visitor Queue?

Though it works everytime fine, however when we try to mark listing as spam, it still shows up in the list. If they can improve on this, it will be be

5. Expensive
Users are concerned about the expensive pricing model that may become cost prohibitive as lead volume increases.
See 9 mentions

See Related User Reviews

Chantel S.
CS

Chantel S.

Small-Business (50 or fewer emp.)

5.0/5

"Cost effective sales insights"

What do you dislike about Visitor Queue?

Still a few interface issues probably due to increasing features. There could be more automation but I realize that would also increase price so at th

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Good Introductory Lead Identification Tool"

What do you dislike about Visitor Queue?

There's a lot of low-quality leads. Integration with Google Analytics seems to require a "Pro" account. I think there could be improved segmentatio

Visitor Queue Reviews (397)

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Visitor Queue Reviews (397)

View 1 Video Reviews
4.3
397 reviews
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MT
Marketing Manager
Mid-Market (51-1000 emp.)
"A valuable tool for gaining visibility into website traffic"
What do you like best about Visitor Queue?

Visitor Queue has been a great tool to start getting real visibility into our website traffic. We’ve been using it for a few weeks, and it’s already confirmed that direct links to our site are being looked at, while also showing us which specific areas prospective clients are focusing on. It’s also useful to see organic traffic we’re receiving from Google, Bing, and even ChatGPT referrals. This visibility is helping us pass qualified insights from the marketing team to sales for follow-up. The interface is clean, easy to navigate, and makes reporting straightforward. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

So far, I don’t have any major dislikes—it’s been smooth to use and provides valuable insights. One small thing I haven’t figured out yet is how to exclude certain companies (like our own business, ITI) from showing up in the results. It would be helpful to have a clear way to filter out internal traffic. Review collected by and hosted on G2.com.

LO
Client Enrollment Specialist
Small-Business (50 or fewer emp.)
"Great Software with Room to Grow"
What do you like best about Visitor Queue?

I like how Visitor Queue gives you the contact information to view. I also like the details it gathers to give an idea of how far your site is being viewed. This makes a huge difference when looking at the visibility of the site. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

I disliked how the software gave me a lot of contacts for one company. One of my contacts had over 15 different business emails for the one company and unless you know how to data mine, you're stuck trying to figure out who visited the website. It's not a good idea to take 15 or more business emails and send all of them emails hoping to "hit the target" of the person who visited your website. With the service our company provides, finding out that a business emailed you and 15 or 20 of your colleagues can create possible embarrassment or more. We are a tax resolution firm who deals with clients who have significant financial issues. That person(s) who visited our website may not want people to know that there's an issue with their finances. Review collected by and hosted on G2.com.

Drew A.
DA
Client Manager
Small-Business (50 or fewer emp.)
"Good B2B Service"
What do you like best about Visitor Queue?

Super easy setup — drop a tracking script on your site and you’re good to go.

The data is actionable, which is a big step up from traditional analytics.

Sales teams love it because it points them directly to warm leads.

Customer support is responsive and friendly. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

You won’t always get individual-level data; sometimes it’s just company info.

If you’re in B2C, it won’t add much value — this tool is very much B2B-focused.

Pricing may feel a little steep if you’re a small team just getting started.

Accuracy isn’t perfect (think VPNs, shared office networks, etc.). Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Clarity on existing and potential clients looking at your website every hour of the day"
What do you like best about Visitor Queue?

No more second guessing which potential and existing clients are looking at your website. The intel on knowing who is looking at what and when is invaluable from day one. The platform is incredibly easy to use and configure and is the most competitively priced compared to other solutions on the market making it startup budget friendly. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

Would be useful to have even further refining with filter - what else can you offer? Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Informative Deanonymizer: Contender Worth Evaluating"
What do you like best about Visitor Queue?

I came to Vistor Queue after Hubspot acquired Clearbit. What I liked most was how straightforward it was to see the landing page of my visitors, the location from which they came and the time they spent on the page. I didn’t have to dig for this information, the interface was straightforward and had its advantages over Clearbit. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

There were some limitations that had us look at another tool in the market. In the end, we were able to get some discounts and special pricing with that vendor which swayed our decision but it was a tough one. Review collected by and hosted on G2.com.

RM
Sales Account Manager
Small-Business (50 or fewer emp.)
"Great Short Links and Weekly Reports, No Complaints So Far"
What do you like best about Visitor Queue?

I like the short links to LinkedIn Profile. I also like the weekly report sent. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

Nothing so far, it is easy to use and access Review collected by and hosted on G2.com.

Eric P.
EP
President
Small-Business (50 or fewer emp.)
"Cool Marketing Tech to Identify Companies Visiting Your Site"
What do you like best about Visitor Queue?

It's great at identify companies that are visiting your website, which is really a powerful tool for re-marketing to companies using automated outreach or a number of other approaches to get in front of companies that are paying attention to you. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

So far, we don't really have a dislike with the tool. We are wondering if the service may become cost prohibitive at some point because the pricing model is based on the amount of leads that are identified. We do like that multiple organizational leads only count as 1 towards your total leads. Review collected by and hosted on G2.com.

Aman K.
AK
Assistant Manager Digital Marketing
Mid-Market (51-1000 emp.)
"Game-Changer for B2B Lead Tracking and Website Intelligence!"
What do you like best about Visitor Queue?

We've been using Visitor Queue for a few months now, and it’s been a complete game-changer for our marketing and sales teams. It identifies companies visiting our website that would otherwise go unnoticed, giving us valuable insights into potential leads we would’ve missed. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

I’d love to see deeper contact-level insights or real-time alerts without needing to upgrade. Occasionally, smaller companies aren’t detected, which limits outreach opportunities. Still, for the price and what it offers, it’s a great addition to any B2B marketing stack. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Mid-Market (51-1000 emp.)
"Affordable and Effective, Great Value for the Price"
What do you like best about Visitor Queue?

This is a very cost-effective solution. Compared to many other tools I have tried, it is more affordable while still providing solid results. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

The User Interface is lacking a bit. Less intuitive than other tools I've been using, but still manageable especially when you've tried so many other platforms before Review collected by and hosted on G2.com.

Gerry W.
GW
Sales Marketing Manager
Mid-Market (51-1000 emp.)
"Great tool for building a sales funnel"
What do you like best about Visitor Queue?

Having used Visitor Queue with 3 companies I find it a great tool to see who is visiting our site. For existing customers it helps us understand their interest in our products and enables targeted follow-up. For new customers it enables us to add them to our CRM and then target a cold call to make and introduction and see how we can help them.

As the sales and marketing lead, it makes my life easier and my team also find the new insight very helpful. Review collected by and hosted on G2.com.

What do you dislike about Visitor Queue?

As well as seeing companies it would be really great to see more information on contact details. Review collected by and hosted on G2.com.

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