Top 10 Verint Speech and Text Analytics Alternatives & Competitors

(88)4.4 out of 5

Verint Speech and Text Analytics is not the only option for Speech Analytics Software. Explore other competing options and alternatives. Speech Analytics Software is a widely used technology, and many people are seeking user friendly, reliable software solutions with ai text summarization. Other important factors to consider when researching alternatives to Verint Speech and Text Analytics include ease of use and reliability. The best overall Verint Speech and Text Analytics alternative is CallMiner Eureka. Other similar apps like Verint Speech and Text Analytics are NiCE CXone Mpower, Genesys Cloud CX, Calabrio ONE, and Observe.AI. Verint Speech and Text Analytics alternatives can be found in Speech Analytics Software but may also be in Contact Center Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to Verint Speech and Text Analytics

CallMiner Eureka
NiCE CXone Mpower
Genesys Cloud CX
Calabrio ONE
Observe.AI
Talkdesk
CallTrackingMetrics
Convin.ai

Top 10 Alternatives to Verint Speech and Text Analytics Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Verint Speech and Text Analytics stacks up to the competition, check reviews from current & previous users in industries like Insurance, Financial Services, and Utilities, and find the best product for your business.

CallMiner Eureka

By CallMiner

4.5/5

(223)

Product Description

Reviewers say compared to Verint Speech and Text Analytics, CallMiner Eureka is:

Slower to reach roi

Better at support

Easier to do business with

Categories in common with Verint Speech and Text Analytics:

Speech Analytics

Conversation Intelligence

NiCE CXone Mpower

By NiCE

4.3/5

(1,726)

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Reviewers say compared to Verint Speech and Text Analytics, NiCE CXone Mpower is:

Slower to reach roi

Better at meeting requirements

More usable

Categories in common with Verint Speech and Text Analytics:

By Genesys

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to Verint Speech and Text Analytics, Genesys Cloud CX is:

Slower to reach roi

More usable

Easier to admin

Categories in common with Verint Speech and Text Analytics:

Speech Analytics

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Observe.AI

By Observe.AI

4.6/5

(238)

Product Description

Reviewers say compared to Verint Speech and Text Analytics, Observe.AI is:

Slower to reach roi

Easier to admin

Better at support

Categories in common with Verint Speech and Text Analytics:

Speech Analytics

Conversation Intelligence

Talkdesk

By Talkdesk

4.4/5

(2,500)

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Reviewers say compared to Verint Speech and Text Analytics, Talkdesk is:

Slower to reach roi

Easier to admin

Easier to set up

Categories in common with Verint Speech and Text Analytics:

Speech Analytics