SPS Commerce Fulfillment EDI Reviews & Product Details

The portal’s UX is excellent. The color-coded dashboard makes it easy to spot errors at a glance, and the advanced search is great for quickly exporting records when I need to audit something. Overall, it’s intuitive and saves me a lot of time when creating or troubleshooting EDI documents like ASNs and invoices. Tools like auto sourcing also help streamline the process and save time when generating documents. Review collected by and hosted on G2.com.

Troubleshooting is probably the most challenging part. Some error messages are specific and genuinely helpful, but others make it hard to see the direct connection between the error and what’s actually in the document. Menu navigation can also feel inefficient; I often end up opening multiple tabs just to keep quick access to all the views I need. When the issue involves Data Masons, it gets even more complicated, because a document that looks correct in Data Masons can still trigger errors in SPS with no clear explanation. In those cases, I often have to reach out to support for clarification and assistance. Review collected by and hosted on G2.com.

SPS Commerce has been a reliable and efficient EDI solution for our business. The platform is easy to use once implemented, and it simplifies daily tasks like processing purchase orders, invoices, and shipments.

One of the biggest advantages is having all trading partners managed in one place, which reduces manual work and helps prevent errors. The visibility into transactions and clear error reporting also make it easier to stay on top of issues.

Their support team is responsive and helpful, and they handle ongoing compliance updates, which saves time and effort. Overall, SPS Commerce has improved our efficiency and made it easier to manage retailer requirements. Review collected by and hosted on G2.com.

One downside of SPS Commerce is that the initial setup and onboarding process can be time consuming, especially when working with multiple trading partners. While the platform is easy to use once everything is in place, getting to that point can require a lot of coordination.

There can also be occasional delays when making updates or changes, as they often need to go through support. Additionally, the cost can be a consideration, particularly for smaller businesses or when scaling with more partners.

Overall, while these challenges exist, they are generally outweighed by the efficiency and reliability the platform provides. Review collected by and hosted on G2.com.

Well, it's something I use daily and I love how easy it is. Coming from a different industry, I found SPS easy to learn, and I love how quick and easy it is to contact tech support if I'm having an issue. Review collected by and hosted on G2.com.

Sometimes it appears to run slow, and I need to close it out, delete my cache/history and open it up again to help it run better. But honestly that's usually the only issue I've run across. Review collected by and hosted on G2.com.

All of my orders are in one place. Invoices are sent and paid on time. Ease of use. Review collected by and hosted on G2.com.

Would like to be able to see the PO's on my iPhone. I am unable to open the document and view it on my mobile. Would like to have access on my mobile devices.

I would like to be able to make changes and make a request to the buyer to implement changes - minor price adjustments, date changes. Review collected by and hosted on G2.com.

I like SPS Commerce Fulfillment EDI's layout; it’s simple and easy to locate previous and current orders. The customer support is by far the greatest team and is easy to rely on. Having a dedicated account manager is a huge bonus as we are able to request certain operations that can be implemented to make things more efficient. Our account manager has assisted us with new implementations, saving our operation team a lot of time and stress. The initial setup was super easy. Review collected by and hosted on G2.com.

We are happy with everything, no changes needed or negative feedback to provide. Review collected by and hosted on G2.com.

I've had a great experience with SPS Commerce Fulfillment EDI for my EDI needs. The platform is reliable, easy to navigate, and integrates well with our systems, which has streamlined our order processing and improved efficiency. The team at SPS is responsive, knowledgeable, and always willing to help troubleshoot or optimize workflows. Their support has made onboarding new retail partners smoother and reduced manual work. The specific features I find particularly useful are the ASN Transmission, PO Acknowledgements, and PO Changes, which help reduce work in operations. I also appreciate working with Saila and Larry from the team as they are quick, efficient, and knowledgeable. Review collected by and hosted on G2.com.

They could improve on being more efficient on getting the PO Changes correct for all retail partners. It took longer than wanting but overall has been successful. Review collected by and hosted on G2.com.

I find SPS Commerce Fulfillment EDI great for integration, especially as a young company, because it offers value at a low cost. The seamless transition with invoicing and orders across different systems of our various customers is a huge benefit. It keeps everything in one place and makes it easier for logistics to manage all of the purchase orders with just one system. Plus, the initial setup was an easy transition. Review collected by and hosted on G2.com.

We found that some customers are not using the invoicing and we still have to send emails. It would be better if SPS could encourage all customers to receive invoices via EDI as well as placing POs. Review collected by and hosted on G2.com.

I find SPS Commerce Fulfillment EDI to be very user-friendly and easy to use, which is great for training new people. I love the chat feature because sometimes I'm multitasking and don't have the time to call, and the reps on the chat are very responsive and usually solve my issue on the first try. The support is friendly, which made the initial setup very easy with their help. Also, the integration with our NetSuite platform is a plus. I appreciate how it helps with processing orders quickly from big customers like Walmart and Dollar Tree, and it's beneficial for receiving PO, submitting ASN, and invoicing. Review collected by and hosted on G2.com.

I don't like that I can't make carton labels in one swoop for Walmart and have to do it one by one. I wish I could select multiple POs at once and get the carton label, like we do for packing slips. Review collected by and hosted on G2.com.

I like the SPS Commerce Fulfillment EDI platform because it gives clearer oversight on what's going on with our EDI transactions. The setup team has been incredibly convenient to work with and efficient in matching our needs and communicating. Their platform's fulfillment monitor allows us to set up notifications, produces reports, and has strong filtering capabilities. This helps us with the high visibility on errors and ensures these errors are communicated to our team as soon as possible. It's been very easy to set up, and they carry more of the weight than our previous partner. Review collected by and hosted on G2.com.

I don't necessarily have specifics, I would just say that maybe their ability to customize integrations to their customers' specific/edge-case needs a little more would be nice. Our organization has a few things that occasionally can cause a little friction with EDI integrations, but SPS has accommodated to the best of their ability. Review collected by and hosted on G2.com.

I really like that SPS Commerce Fulfillment EDI makes it easy to manage complex EDI workflows without needing extensive expertise in code management. The platform is seamless and easy to use, which made training personnel straightforward. The software helps eliminate the inefficiencies and risks associated with manual order processing, and it allows us to automate our day-to-day EDI order processing effectively. Review collected by and hosted on G2.com.

Cost is relatively high, especially when data flows are running in large volumes. In situations where we have to resend documents because of errors, we still get billed for each individual transaction. Review collected by and hosted on G2.com.