# Cleo Integration Cloud vs SPS Commerce Fulfillment EDI Comparison --- ## AI Generated Summary - **G2 reviewers report** that SPS Commerce Fulfillment EDI excels in overall user satisfaction, reflected in its high G2 Score of 93.62. Users appreciate its **user-friendly interface** and the ability to generate insightful reports quickly, which helps them stay connected with clients and fulfill orders efficiently. - **Users say** that Cleo Integration Cloud offers a smooth onboarding experience, with many highlighting its **quick setup** and minimal downtime. This makes it particularly appealing for businesses looking for straightforward integrations, as noted by users who find the process of handling EDI orders to be reliable and efficient. - **According to verified reviews** , SPS Commerce Fulfillment EDI provides excellent data tracking capabilities, with users praising its **accurate and informative data** that saves time and enhances decision-making. This feature is particularly beneficial for teams needing to analyze performance metrics regularly. - **Reviewers mention** that while Cleo Integration Cloud has a slightly higher star rating of 4.4, it faces challenges in overall satisfaction compared to SPS Commerce Fulfillment EDI. Users appreciate the consistent support from dedicated representatives, which enhances their experience, but some still feel that the product could improve in certain areas. - **G2 reviewers highlight** that both products have similar scores for ease of use, but SPS Commerce Fulfillment EDI stands out for its **prompt weekly updates** that keep users informed about new features and improvements, fostering a sense of partnership in business operations. - **Users report** that Cleo Integration Cloud shines in its integration capabilities, scoring higher in areas like **data mapping** and **third-party integration**. This makes it a strong choice for mid-market businesses that require robust connectivity with various systems, as noted by users who value its flexibility in handling diverse integration needs. | | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | | **Total Reviews** | 584 | 640 | | **Largest Market Segment** | Mid-Market (50.9% of reviews) | Small-Business (67.5% of reviews) | | **Entry Level Price** | No pricing available | Contact Us | --- ## Top Pros & Cons ### Cleo Integration Cloud Pros: - Connectivity (7 reviews) - Customer Support (7 reviews) Cons: - Difficult Learning (5 reviews) - Expensive (4 reviews) ### SPS Commerce Fulfillment EDI Pros: - Ease of Use (32 reviews) - Customer Support (23 reviews) Cons: - Poor Customer Support (10 reviews) - Integration Issues (6 reviews) --- ## Ratings Comparison | Rating | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Meets Requirements** | 8.9 (458 reviews) | 8.8 (524 reviews) | | **Ease of Use** | 8.5 (459 reviews) | 8.4 (532 reviews) | | **Ease of Setup** | 8.0 (309 reviews) | 8.1 (339 reviews) | | **Ease of Admin** | 8.4 (286 reviews) | 8.3 (205 reviews) | | **Quality of Support** | 8.8 (453 reviews) | 8.5 (518 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (288 reviews) | 8.5 (210 reviews) | | **Product Direction (% positive)** | 8.5 (452 reviews) | 8.0 (499 reviews) | --- ## Pricing ### Cleo Integration Cloud #### Entry-Level Pricing No pricing available #### Free Trial No information available ### SPS Commerce Fulfillment EDI #### Entry-Level Pricing Plan: Emerging Price: Contact Us Description: For our customers who work with one trading partner. Fulfillment only. Key Features: - 100% compliance with trading partner requirements - Easy-to-navigate dashboard - Full-service support [Browse all 3 editions](https://www.g2.com/products/sps-commerce-fulfillment-edi/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Integration Brokerage | Product | Score | Reviews | |---|---|---| | **Cleo Integration Cloud** | 9.0/10 | 73 | | **SPS Commerce Fulfillment EDI** | 8.6/10 | 44 | #### Data | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Information Tracking** | 9.0 (63 reviews) | 9.0 (28 reviews) | | **Data Duplication** | 8.9 (58 reviews) | 8.3 (22 reviews) | | **Security** | 9.0 (65 reviews) | 9.1 (28 reviews) | | **Scheduling** | 8.9 (60 reviews) | 8.4 (18 reviews) | #### Logistics | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Scaling** | 9.2 (62 reviews) | 8.6 (22 reviews) | | **Automation** | 8.8 (65 reviews) | 8.2 (32 reviews) | | **Communication** | 9.1 (61 reviews) | 8.3 (22 reviews) | | **Copy** | 8.9 (61 reviews) | 8.3 (24 reviews) | | **Integration ** | 9.2 (65 reviews) | 8.9 (30 reviews) | ### Managed File Transfer (MFT) | Product | Score | Reviews | |---|---|---| | **Cleo Integration Cloud** | 8.7/10 | 131 | | **SPS Commerce Fulfillment EDI** | N/A | N/A | #### Data Delivery | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Load Balancing** | 8.8 (99 reviews) ✓ Verified | Not enough data | | **Application Integration** | 8.8 (108 reviews) ✓ Verified | Not enough data | | **File Transfer Acceleration** | 9.0 (102 reviews) ✓ Verified | Not enough data | | **Content Routing** | 8.7 (103 reviews) ✓ Verified | Not enough data | #### Functionality | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Mobile Support** | 8.1 (81 reviews) ✓ Verified | Not enough data | | **Encryption** | 9.0 (115 reviews) ✓ Verified | Not enough data | | **Extensibility** | 8.8 (100 reviews) ✓ Verified | Not enough data | | **Reporting and Analytics** | 8.3 (104 reviews) ✓ Verified | Not enough data | #### Governance | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Access Control** | 8.5 (99 reviews) ✓ Verified | Not enough data | | **Compliance** | 8.7 (99 reviews) ✓ Verified | Not enough data | | **Provisioning and Governance** | 8.8 (104 reviews) ✓ Verified | Not enough data | #### Core Transfer Infrastructure - Managed File Transfer (MFT) | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Load Balancing** | 8.8 (99 reviews) ✓ Verified | Not enough data | | **File Transfer Acceleration** | Not enough data | Not enough data | | **Application Integration** | Not enough data | Not enough data | | **Content Routing** | Not enough data | Not enough data | #### Platform Capabilities - Managed File Transfer (MFT) | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Encryption** | 9.0 (115 reviews) ✓ Verified | Not enough data | | **Mobile Support** | Not enough data | Not enough data | | **Reporting and Analytics** | Not enough data | Not enough data | | **Extensibility** | Not enough data | Not enough data | #### Security & Compliance Controls - Managed File Transfer (MFT) | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Access Control** | 8.5 (99 reviews) ✓ Verified | Not enough data | | **Compliance** | 8.7 (99 reviews) ✓ Verified | Not enough data | | **Provisioning and Governance** | 8.8 (104 reviews) ✓ Verified | Not enough data | #### Intelligent Automation & AI - Managed File Transfer (MFT) | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Anomaly Detection** | Not enough data | Not enough data | | **Automated Policy Enforcement** | Not enough data | Not enough data | | **Predictive Resource Allocation** | Not enough data | Not enough data | | **Intelligent Routing** | Not enough data | Not enough data | ### Electronic Data Interchange (EDI) | Product | Score | Reviews | |---|---|---| | **Cleo Integration Cloud** | 9.0/10 | 182 | | **SPS Commerce Fulfillment EDI** | 8.5/10 | 304 | #### Functionality | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Data Exchange** | 9.4 (153 reviews) ✓ Verified | 9.1 (259 reviews) ✓ Verified | | **Data Mapping** | 9.2 (142 reviews) ✓ Verified | 8.5 (181 reviews) ✓ Verified | #### Management | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Workflow Management** | 9.0 (127 reviews) ✓ Verified | 8.5 (211 reviews) ✓ Verified | | **Exception Handling** | 8.9 (76 reviews) | 8.0 (165 reviews) | | **Real Time Reporting** | 8.7 (125 reviews) ✓ Verified | 8.6 (195 reviews) ✓ Verified | #### Integrations | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Third Party Integration** | 8.9 (133 reviews) ✓ Verified | 8.1 (192 reviews) ✓ Verified | | **BI Tools Integration** | 8.4 (101 reviews) ✓ Verified | 7.9 (146 reviews) ✓ Verified | #### Security | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Communication Protocols** | 9.1 (136 reviews) ✓ Verified | 8.7 (157 reviews) ✓ Verified | | **EDI Standards** | 9.3 (133 reviews) ✓ Verified | 8.8 (181 reviews) ✓ Verified | #### Support | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **EDI Testing** | 9.1 (138 reviews) ✓ Verified | 8.5 (184 reviews) ✓ Verified | ### iPaaS | Product | Score | Reviews | |---|---|---| | **Cleo Integration Cloud** | 8.6/10 | 212 | | **SPS Commerce Fulfillment EDI** | N/A | N/A | #### Development | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Real-Time Integration** | 8.8 (142 reviews) | Not enough data | | **API Designer** | 8.7 (15 reviews) ✓ Verified | Not enough data | | **Flow Designer** | 8.8 (15 reviews) ✓ Verified | Not enough data | | **Pre-Built Connectors** | 8.6 (15 reviews) ✓ Verified | Not enough data | | **Custom Connectors** | 8.2 (15 reviews) ✓ Verified | Not enough data | | **Reusable connectors** | 8.7 (13 reviews) | Not enough data | | **Multi - tenant architecture** | 8.7 (13 reviews) | Not enough data | #### Management | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Monitoring & Notification** | 8.7 (15 reviews) ✓ Verified | Not enough data | | **Routing And Orchestration** | 8.7 (15 reviews) ✓ Verified | Not enough data | | **Data Mapping** | 8.9 (15 reviews) ✓ Verified | Not enough data | | **Data Transformation** | 9.0 (16 reviews) ✓ Verified | Not enough data | | **API Management** | 9.1 (13 reviews) | Not enough data | #### Security | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Data Encryption** | 8.9 (15 reviews) ✓ Verified | Not enough data | | **Security Standards** | 9.0 (15 reviews) ✓ Verified | Not enough data | | **Communication Protocol** | 8.9 (14 reviews) ✓ Verified | Not enough data | #### Integration Options | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Data Virtualization** | 8.9 (14 reviews) ✓ Verified | Not enough data | | **Managed File Transfers** | 9.0 (14 reviews) ✓ Verified | Not enough data | | **Big Data Processing** | 8.5 (14 reviews) ✓ Verified | Not enough data | | **EDI** | 9.4 (15 reviews) ✓ Verified | Not enough data | #### Deployment | Feature | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Hybrid** | 8.6 (11 reviews) | Not enough data | | **Cloud to Cloud** | 8.9 (12 reviews) | Not enough data | --- ## Categories **Shared Categories (2):** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi), [Integration Brokerage Software](https://www.g2.com/categories/integration-brokerage) **Unique to Cleo Integration Cloud (3):** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft), [iPaaS Software](https://www.g2.com/categories/ipaas), [On-Premise Data Integration Software](https://www.g2.com/categories/on-premise-data-integration) --- ## Reviewer Demographics ### By Company Size | Segment | Cleo Integration Cloud | SPS Commerce Fulfillment EDI | |---|---|---| | **Small-Business** | 19.1% | 67.5% | | **Mid-Market** | 50.9% | 30.2% | | **Enterprise** | 30.0% | 2.2% | ### By Industry #### Cleo Integration Cloud - **Transportation/Trucking/Railroad:** 13.2% - **Logistics and Supply Chain:** 9.3% - **Consumer Goods:** 5.7% - **Information Technology and Services:** 5.7% - **Retail:** 5.7% - **Food & Beverages:** 5.5% - **Wholesale:** 4.9% - **Food Production:** 4.2% - **Hospital & Health Care:** 3.8% - **Automotive:** 3.7% - **Other:** 38.4% #### SPS Commerce Fulfillment EDI - **Consumer Goods:** 14.9% - **Wholesale:** 10.8% - **Retail:** 10.3% - **Food & Beverages:** 9.1% - **Manufacturing:** 6.9% - **Food Production:** 6.9% - **Apparel & Fashion:** 5.2% - **Automotive:** 3.1% - **Sporting Goods:** 2.6% - **Health, Wellness and Fitness:** 2.2% - **Other:** 28.0% --- ## Alternatives ### Alternatives to Cleo Integration Cloud - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (438 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (771 reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews) - [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (612 reviews) - [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) — 4.6/5 stars (435 reviews) - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) — 4.4/5 stars (527 reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews) - [IBM Sterling B2B Integrator](https://www.g2.com/products/ibm-sterling-b2b-integrator/reviews) — 4.2/5 stars (42 reviews) - [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews) - [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (774 reviews) ### Alternatives to SPS Commerce Fulfillment EDI - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (438 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (771 reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews) - [eZCom Software EDI](https://www.g2.com/products/ezcom-software-edi/reviews) — 4.7/5 stars (272 reviews) - [Logicbroker](https://www.g2.com/products/logicbroker/reviews) — 4.0/5 stars (30 reviews) - [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (612 reviews) - [Orderful EDI](https://www.g2.com/products/orderful-edi/reviews) — 4.7/5 stars (115 reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews) - [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews) - [IBM Sterling B2B Integration SaaS](https://www.g2.com/products/ibm-sterling-b2b-integration-saas/reviews) — 4.5/5 stars (52 reviews) --- ## Top Discussions ### Cleo Integration Cloud - Title: [When we have our own servers why should we use cloud?](https://www.g2.com/discussions/49738-when-we-have-our-own-servers-why-should-we-use-cloud) — 4 comments, 1 upvote > **Top comment:** "You don't need to be in the cloud but if you want to have a reliable and stable system, up to date software, easy to support and cost efficiency, this is..." - Title: [CIC Private edition](https://www.g2.com/discussions/29603-cic-private-edition) — 2 comments, 1 upvote > **Top comment:** "Hi Ajit, I am not sure if someone responded to you. However, I am sure we could put you in touch with a customer who has made the migration...." - Title: [How is error tracking/reporting handled within Cleo Integration Cloud?](https://www.g2.com/discussions/tracking-and-reporting) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Cleo Integration Cloud provides various options for error tracking/reporting that can be customized based on a specific customer’s desire on how they’d like..." - Title: [Did anyone integrated CIC with Shopify?](https://www.g2.com/discussions/did-anyone-integrated-cic-with-shopify-1e39b73f-b217-4177-8eb9-40b371a938c5) — 1 comment, 1 upvote > **Top comment:** "Test your speed with this fun game https://drifthunters.online" - Title: [Can you update Training material with new scenario and examples.](https://www.g2.com/discussions/can-you-update-training-material-with-new-scenario-and-examples-55a5cd43-cae3-4c3c-a752-e3a26db6fdc5) — 1 comment, 1 upvote > **Top comment:** "Hi Vignesh, Love the idea! In fact, our team has a ton of new and in-depth training content coming in 2022. In the meantime, if you would like a quick..." ### SPS Commerce Fulfillment EDI - Title: [What is SPS Commerce Fulfillment EDI used for?](https://www.g2.com/discussions/what-is-sps-commerce-fulfillment-edi-used-for) — 1 comment *(includes official response)* > **Top comment:** "SPS Commerce Fulfillment EDI is your tool for seamlessly optimizing communication throughout your supply chain with automated, easy document exchange...." - Title: [Do you plan on communicating new updates on the platform to your customers?](https://www.g2.com/discussions/30207-do-you-plan-on-communicating-new-updates-on-the-platform-to-your-customers) — 1 comment > **Top comment:** "Hi Juan, Thank you for your feedback. Updates to Fulfillment are posted when new features are released. If you have questions, you can always reach out to..." - Title: [When will you implement bulk uploading for tracking and invoice numbers? It is URGENT!](https://www.g2.com/discussions/23987-when-will-you-implement-bulk-uploading-for-tracking-and-invoice-numbers-it-is-urgent) — 1 comment, 1 upvote > **Top comment:** "Lana, I would also love if they would implement bulk upload for tracking. However, I've improved my workflow from what you're describing by selecting..." - Title: [What is the best way for us to respond to error codes when the problem may seem unclear? q](https://www.g2.com/discussions/14541-what-is-the-best-way-for-us-to-respond-to-error-codes-when-the-problem-may-seem-unclear-q) — 1 comment, 1 upvote > **Top comment:** "I have found the EDI viewer tool here https://ediviewer.ediacademy.com/Home/Upload to be invaluable. It's free to use (just have to create an..." - Title: [Why do companies still use this?](https://www.g2.com/discussions/14447-why-do-companies-still-use-this) — 1 comment, 1 upvote > **Top comment:** "Comment deleted by user." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cleo-integration-cloud-vs-sps-commerce-fulfillment-edi)