--- title: Solutionreach Reviews meta_title: 'Solutionreach Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 169 reviews by the users' company size, role or industry to find out how Solutionreach works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 169 scale: '5' date_modified: '2026-07-17' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Solutionreach Reviews **Vendor:** Solutionreach **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.3/5.0 **Total Reviews:** 169 ## About Solutionreach Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use communications solution that helps build personalized patient relationships, improves care outcomes, optimizes staff time, and drives revenue We transform your patient communications while integrating seamlessly into existing operations. For 24 years, Solutionreach has kept offices running smoothly daily by growing revenue, and reducing no-shows for healthcare customers of all sizes with our industry-leading platform and service reliability. To learn how to get happier patients and staff with Solutionreach, visit www.solutionreach.com. ## Solutionreach Pros & Cons **What users like:** - Users value the **streamlined appointment scheduling** with Solutionreach, enhancing communication and user satisfaction for staff and patients. (1 reviews) - Users value the **streamlined patient communication** with Solutionreach, making scheduling effortless for both staff and patients. (1 reviews) - Users value the **efficient communication** capabilities of Solutionreach, ensuring quick and easy updates for all customers. (1 reviews) - Users find **communication easy** with Solutionreach, allowing quick updates to reach customers efficiently. (1 reviews) - Users value the **communication efficiency** of Solutionreach, finding it quick to send updates to customers. (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) - Efficiency Improvement (1 reviews) - Helpful (1 reviews) - Mass Communication (1 reviews) **What users dislike:** - Users are frustrated by **frequent updates** that change the functionality of Conversations, leading to a less seamless experience. (1 reviews) - Users find the **browser dependency inconvenient** , as it complicates usage and leads to accidental closures. (1 reviews) - Users find the **inefficient updates** frustrating, as it complicates the user experience with unnecessary browser requirements. (1 reviews) - Users desire a **pay per use payments option** for greater flexibility with Solutionreach billing. (1 reviews) - Users are frustrated with the **update issues** in Solutionreach, particularly the unintended browser opening of Conversations. (1 reviews) - User Discomfort (1 reviews) ## Solutionreach Discussions - [What is your biggest need for texting communication during this time?](https://www.g2.com/discussions/51434-what-is-your-biggest-need-for-texting-communication-during-this-time) - 1 comment, 1 upvote - [How do I make sure the reviews are getting on Google and Yelp?](https://www.g2.com/discussions/24099-how-do-i-make-sure-the-reviews-are-getting-on-google-and-yelp) - 2 comments, 1 upvote - [Is Solution Reach only for US based companies ?](https://www.g2.com/discussions/is-solution-reach-only-for-us-based-companies) - 1 comment, 1 upvote - [Is there a way to import copay's into the patient profile under insurance?](https://www.g2.com/discussions/12098-is-there-a-way-to-import-copay-s-into-the-patient-profile-under-insurance) - 1 comment, 1 upvote - [I would love someone to contact us regarding the SR Intake issue we are having.](https://www.g2.com/discussions/12091-i-would-love-someone-to-contact-us-regarding-the-sr-intake-issue-we-are-having) - 1 comment, 1 upvote - [View Solutionreach pricing details and edition comparison](https://www.g2.com/products/solutionreach/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+16%3A07%3A20+-0500&secure%5Bsession_id%5D=c8a9a1e1-bf4d-4ef3-8a88-a321e9b52ec3&secure%5Btoken%5D=bd43bfd587c799952d944f1be7e1ab7ed4851a777cc1a5b716b7b3b6540ae23b&format=llm_user) ## Solutionreach Integrations - [Denticon](https://www.g2.com/products/denticon/reviews) - [Eyefinity OfficeMate](https://www.g2.com/products/eyefinity-officemate/reviews) ## Solutionreach Features **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Data Collection** - Patient Data Aggregation - Patient Case Management - Patient Data Management - Patient Case Management - Clinical Communication and Collaboration - Patient Case Management - Utilization Management - Patient Case Management **Patient Convenience ** - Payment Collection - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Communications **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Appointment Scheduler Integration **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration **Generative AI** - AI Text Summarization ## Top Solutionreach Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [RevenueWell](https://www.g2.com/products/revenuewell/reviews) - 4.7/5.0 (134 reviews) - [Luma Health](https://www.g2.com/products/luma-health/reviews) - 4.8/5.0 (81 reviews)