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Compare Lighthouse 360 and Solutionreach 
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At a Glance
Market Segments
Small-Business (94.4% of reviews)
Small-Business (88.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Lighthouse 360
Star Rating
(18)3.7 out of 5
Market Segments
Small-Business (94.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Lighthouse 360Solutionreach
Star Rating
(167)4.3 out of 5
Market Segments
Small-Business (88.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolutionreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Solutionreach excels in "Compliant Emailing - HIPAA Compliant Messaging" with a score of 9.4, while Lighthouse 360+ falls short in this area with a score of 7.0, indicating a stronger emphasis on secure communication in Solutionreach.
- Reviewers mention that Solutionreach's "Patient Check-in" feature scores 8.0, providing a smoother experience for patients compared to Lighthouse 360+, which has a lower score of 6.0, suggesting that Solutionreach offers a more efficient check-in process.
- G2 users highlight that Solutionreach's "Patient Feedback Management" feature scores 8.3, indicating a robust system for gathering patient insights, whereas Lighthouse 360+ has a lower score of 6.5, suggesting it may not be as effective in managing patient feedback.
- Users on G2 report that Solutionreach's "Workflow Enhancement - HIPAA Compliant Messaging" feature scores an impressive 9.3, showcasing its ability to streamline operations, while Lighthouse 360+ scores 7.5, indicating less efficiency in workflow management.
- Reviewers say that Solutionreach's "Secure Communications" feature is rated at 9.1, reflecting a strong commitment to patient privacy, while Lighthouse 360+ has a lower score of 7.0, suggesting potential concerns regarding secure communication practices.
- Users mention that Solutionreach's "Patient Experience Management" feature scores 8.1, indicating a focus on enhancing patient interactions, while Lighthouse 360+ scores 6.8, suggesting it may not prioritize patient experience as effectively.
Pricing
Entry-Level Pricing
Lighthouse 360
No pricing availableSolutionreach
No pricing availableFree Trial
Lighthouse 360
No trial information availableSolutionreach
No trial information availableRatings
Meets Requirements
7.9
13
8.7
150
Ease of Use
7.4
13
8.7
150
Ease of Setup
7.9
7
8.2
90
Ease of Admin
8.1
7
8.6
92
Quality of Support
7.2
12
8.4
148
Has the product been a good partner in doing business?
7.4
7
8.4
91
Product Direction (% positive)
5.8
11
8.5
141
Features by Category
Information Flow
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Patient Experience
Not enough data
8.2
11
Not enough data
8.7
9
Not enough data
9.2
12
Not enough data
8.3
10
Platform
Not enough data
8.8
12
Not enough data
8.8
13
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
9.7
10
Not enough data
9.3
10
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
Not enough data
Feature Not Available
Not enough data
6.5
9
Not enough data
Feature Not Available
Not enough data
7.8
12
Not enough data
8.1
12
Administration
Not enough data
6.9
12
Not enough data
8.1
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
12
Not enough data
Feature Not Available
Patient-Centered Functions
Not enough data
8.0
22
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
8.4
20
|
Verified
Not enough data
Feature Not Available
Operations
Not enough data
8.3
22
|
Verified
Not enough data
8.1
26
|
Verified
Not enough data
7.7
19
|
Verified
Not enough data
8.4
21
Not enough data
8.3
16
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Lighthouse 360 and Solutionreach are categorized as Patient Engagement and Patient Relationship Management (PRM)
Unique Categories
Lighthouse 360 has no unique categories
Solutionreach is categorized as Patient Intake, Patient Case Management, HIPAA Compliant Messaging, and Patient Scheduling
Reviews
Reviewers' Company Size
Lighthouse 360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Solutionreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
44.4%
Medical Practice
22.2%
Hospital & Health Care
22.2%
Higher Education
5.6%
Cosmetics
5.6%
Other
0.0%
Medical Practice
50.3%
Hospital & Health Care
24.8%
Health, Wellness and Fitness
16.4%
Medical Devices
2.4%
Marketing and Advertising
2.4%
Other
3.6%
Discussions
Lighthouse 360 has no discussions with answers
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 Comment
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
Is there a way to import copay's into the patient profile under insurance?
1 Comment
MF
We use Eyefinity as our PM software. We believe SR and Eyefinity are compatible and therefore if the patient owes money the information ports over. ...Read more
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