--- title: Solutionreach Reviews meta\_title: 'Solutionreach Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 169 reviews by the users' company size, role or industry to find out how Solutionreach works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 169 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Solutionreach Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Solutionreach but has limited features. Are you part of the Solutionreach team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use communications solution that helps build personalized patient relationships, improves care outcomes, optimizes staff time, and drives revenue We transform your patient communications while integrating seamlessly into existing operations. For 24 years, Solutionreach has kept offices running smoothly daily by growing revenue, and reducing no-shows for healthcare customers of all sizes with our industry-leading platform and service reliability. To learn how to get happier patients and staff with Solutionreach, visit www.solutionreach.com. * * * Seller [Solutionreach](https://www.g2.com/sellers/solutionreach) Discussions [Solutionreach Community](https://www.g2.com/products/solutionreach/discuss) Languages Supported Arabic, English, French, Russian, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Logan Clifford Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months [ View More Pricing Information ](https://www.g2.com/products/solutionreach/pricing) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![RevenueWell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RevenueWell") RevenueWell 4.7/5(138) ](https://www.g2.com/products/revenuewell/reviews) [ ![Luma Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luma Health") Luma Health 4.8/5(84) ](https://www.g2.com/products/luma-health/reviews) [ View All Alternatives ](https://www.g2.com/products/solutionreach/competitors/alternatives) ## User Insights Average based on 169 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Solutionreach Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Denticon ](https://www.g2.com/products/denticon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eyefinity OfficeMate ](https://www.g2.com/products/eyefinity-officemate/reviews) Show More ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 6/18/2019 "SolutionReach Review" 3/5 What do you like best about Solutionreach? I like the fact that it gives our business the opportunity to reach out to our patients conveniently and in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Solutionreach? I dislike the fact the updates are not real time. For a clinical, that is a much pain. I also do not like the process of me having to provide "multiply examples" before they can fix any issue. Review collected by and hosted on G2.com. Recommendations to others considering Solutionreach: Be patiuent and also make sure to follow up on your tickets and keep your ref# Review collected by and hosted on G2.com. What problems is Solutionreach solving and how is that benefiting you? Most definitely has seen a decrease in our "No Shows" due to patients being able to reach us after hours and at their convenience. Review collected by and hosted on G2.com. Show More Response from Lea Chatham of Solutionreach [Editedit](https://www.g2.com/survey_responses/solutionreach-review-2544108/official_response/edit) Thank you for the feedback. I'll pass along your comments to customer success. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MR Melissa R. Chiropractic Assistant Small-Business (50 or fewer emp.) 6/19/2019 "Works for what we need" 3/5 What do you like best about Solutionreach? I love the text message service with patients! It is a great tool for this day in age and we get great reviews from patients as well,! Review collected by and hosted on G2.com. What do you dislike about Solutionreach? We don't always get the notifications from the text service ,especially if more than one computer has the service on. We are also non- dental related and so the newsletters are not really geared for what we need, but that is no fault of solution reach. Review collected by and hosted on G2.com. What problems is Solutionreach solving and how is that benefiting you? Communication with patients is becoming easier and more convenient! Review collected by and hosted on G2.com. Show More Response from Lea Chatham of Solutionreach [Editedit](https://www.g2.com/survey_responses/solutionreach-review-2552940/official_response/edit) Thank you for the feedback, Melissa. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 6/18/2019 "SOLUTION REACH USER" 2.5/5 What do you like best about Solutionreach? THE AUTOMATED CONFIRMATIONS AND REMIONDERS Review collected by and hosted on G2.com. What do you dislike about Solutionreach? THE LAPSE IN UPDATED INFORMATION TO OUR EMR Review collected by and hosted on G2.com. Recommendations to others considering Solutionreach: N/A Review collected by and hosted on G2.com. What problems is Solutionreach solving and how is that benefiting you? THE TIME IT TAKES TO CALL AND GET CONFIRMATIONS FOR PATIENTS Review collected by and hosted on G2.com. Show More Response from Lea Chatham of Solutionreach [Editedit](https://www.g2.com/survey_responses/solutionreach-review-2544053/official_response/edit) Thanks! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 7/19/2018 "Unnecessarily worried patients" 3/5 What do you like best about Solutionreach? The text message reminders were helpful to our patients Review collected by and hosted on G2.com. What do you dislike about Solutionreach? The message about charging for missed appointments almost lost us a few patients Review collected by and hosted on G2.com. Recommendations to others considering Solutionreach: Avoid the automatic message about charging for missed appointments Review collected by and hosted on G2.com. What problems is Solutionreach solving and how is that benefiting you? It's very handy for confirming appointments Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Solutionreach? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Solutionreach ](https://www.g2.com/products/solutionreach/discussions/new) ![Alisa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alisa M.") AM Alisa Marino, MHA • Last activity about 4 years ago What is your biggest need for texting communication during this time? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/51434-what-is-your-biggest-need-for-texting-communication-during-this-time) GU Guest User What is Solutionreach used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/solutionreach-what-is-solutionreach-used-for) [ View all Discussions ](https://www.g2.com/products/solutionreach/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/solutionreach/pricing) Solutionreach Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/solutionreach-vs-weave-weave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_88418f000c5430e397a5750623d819ba/revenuewell.jpg "Product Avatar Image") RevenueWell 4.7/5(138) [ Compare Now ](https://www.g2.com/compare/revenuewell-vs-solutionreach) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bef8a8158772a3d7ed49621faee12688/lighthouse-360.png "Product Avatar Image") Lighthouse 360 3.7/5(18) [ Compare Now ](https://www.g2.com/compare/lighthouse-360-vs-solutionreach) ##### ##### Solutionreach Features Patient Experience Secure Communications Platform Compliant Texting - HIPAA Compliant Messaging Patient Convenience Patient Check-in Administration Patient Data Transfer HIPAA Compliance Appointment Scheduler Integration [ View More Features ](https://www.g2.com/products/solutionreach/features) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Patient Intake](https://www.g2.com/categories/patient-intake)[Patient Case Management](https://www.g2.com/categories/patient-case-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What retail task management software works offline for stores with intermittent internet so task completion is not blocked when connectivity drops?](https://www.g2.com/discussions/what-retail-task-management-software-works-offline-for-stores-with-intermittent-internet-so-task-completion-is-not-blocked-when-connectivity-drops)[Where can I find the best influencer marketing platform](https://www.g2.com/discussions/where-can-i-find-the-best-influencer-marketing-platform)[What is the best mobile app optimization tool for e-commerce apps?](https://www.g2.com/discussions/what-is-the-best-mobile-app-optimization-tool-for-e-commerce-apps) [What are the highest rated technology review platforms for unbiased software evaluation for enterprise procurement teams?](https://www.g2.com/discussions/what-are-the-highest-rated-technology-review-platforms-for-unbiased-software-evaluation-for-enterprise-procurement-teams)[What are the most reliable enterprise information archiving software based on compliance reviews of regulatory cycles?](https://www.g2.com/discussions/what-are-the-most-reliable-enterprise-information-archiving-software-based-on-compliance-reviews-of-regulatory-cycles%20)[Pros and Cons Details](https://www.g2.com/products/solutionreach/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)