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Solutionreach

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Pinned by G2 as a common question
G2

What is Solutionreach used for?

What is Solutionreach used for?

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Alisa M.
AM

Program Administrative Manager for Patient Access at Boston Children's Hospital

What is your biggest need for texting communication during this time?

For example: pre-visit info, guidance on arrival, troubleshooting.

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Verified User
G2

I would love to have it work with Podium at some point!

We work with Podium for reviews as well as communications all on one dashboard for multiple platforms such as facebook and our webpage I would love to have Soultionreach communications as well on that one dashboard for ease.

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MM

Administrative Assistant

Is there a way to import copay's into the patient profile under insurance?

We are able to see pt's insurance under their profile but it does show as much info as we enter in Crystal. Also we have the patient's cards on file in Crystal PM yet it does not show on SR Profile. Do we have to upload and enter everything our self?

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AS

Office Manager

I would love someone to contact us regarding the SR Intake issue we are having.

We've been using Patient Reach tablet for about a year. When we added SR intake the paperwork we set up in Patient Reach tablet is no longer there and when we try to add in questions they will not save. Can we use both? What do you do if a patient has not completed the paperwork ahead of time?

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Top Contributors in Solutionreach

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Jasmine L.
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Jasmine L.

Research Specialist

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Latisha G.
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Latisha G.

Office Manager

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Mark F.

GM

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Carissa S.
CS
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Alisa M.
AM

Alisa M.

Co-Chair, Boston Children's Hospital Young Professionals

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