What do you like best?
1. Seismic's integration into Outlook, Salesforce and the App makes it easy for the sales team to get what they want, when they want it, and where they want it!
2. Notifications for the sales team to stay informed in the field.
3. Search functionality has received great feedback from the sales team on how quickly they find what they need.
4. Great customer service team and integration team that helped us move over from another provider with ease.
5. Tracking how the customer is interacting with content we are sending.
What do you dislike?
Question and Answer forum would help keep log of questions from the team. We have worked with Seismic to create our own version of this.
Recommendations to others considering the product:
Do your research on how your sales team is interacting with content and how they would typically look for what they need.
Understand how you will measure success.
Make sure the software you choose has an amazing service and support team to help you maximize the use of the software.
What problems are you solving with the product? What benefits have you realized?
We are providing content to a sales person based on what they are selling, where they are in the selling cycle and who they are selling to. This has helped our sales team focus on what the customer really wants and to address how our product fits their needs above and beyond the competition.
Our sales team spends less time researching information on a product or tying to find the right content, and spending more time selling and closing deals.
Our new hires have been able to learn on their own with the online content such as videos and other learning guides.
We in Sales Operations have been able to learn what the sales team is using, how they are using it, when they are using it, and how to better serve their needs.