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ScalePad Lifecycle Manager Reviews & Product Details

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ScalePad Lifecycle Manager Media

ScalePad Lifecycle Manager Demo - ScalePad Achieves SOC 2 Type II and ISO 27001 Compliance
ScalePad is SOC 2 Type II and ISO 27001 Compliant for Lifecycle Manager, Lifecycle Insights, Backup Radar and ControlMap.
ScalePad Lifecycle Manager Demo - Client Dashboard
Drill through reports and views to get into the gritty details. See what’s driving or hindering your finances or operations.
ScalePad Lifecycle Manager Demo - Client Page
Get a clear picture of your client’s technology (in seconds!) so you can take informed action. It’s clarity for you, comfort for them.
ScalePad Lifecycle Manager Demo - Scorecard
Lifecycle Manager creates new opportunities for you to make money. You can sell warranties and dispose of assets for your clients. You can also make the best use of their IT assets and extend their value. Plan ahead and stand out from the competition.
ScalePad Lifecycle Manager Demo - Roadmap
Bridge the communication gap with non-technical clients using color-coded reports and visual scorecards you can generate in a few clicks. Now you’re talking.
Lifecycle Manager - A Client Engagement Platform for MSPs
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Lifecycle Manager - A Client Engagement Platform for MSPs
How to Use Lifecycle Manager in Under 2 Minutes
Play ScalePad Lifecycle Manager Video
How to Use Lifecycle Manager in Under 2 Minutes
How to Use Lifecycle Manager in Under 5 Minutes
Play ScalePad Lifecycle Manager Video
How to Use Lifecycle Manager in Under 5 Minutes
Lifecycle Manager Makes IT Asset Management Actually Manageable
Play ScalePad Lifecycle Manager Video
Lifecycle Manager Makes IT Asset Management Actually Manageable
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ScalePad Lifecycle Manager Reviews (193)

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Reviews

ScalePad Lifecycle Manager Reviews (193)

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4.5
193 reviews

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JC
Systems Engineering Manager
Small-Business (50 or fewer emp.)
"Scalepad makes asset lifecycle easy"
What do you like best about ScalePad Lifecycle Manager?

I use scalepad for our client strategic planning reviews for our clients. It is a huge time saver and is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Duplicate assets can be an issue but that is more a reflection of our upstream processes than the tool itself. Review collected by and hosted on G2.com.

AC
Business Analyst
Mid-Market (51-1000 emp.)
"Improving Warranty Information"
What do you like best about ScalePad Lifecycle Manager?

Its nice to have all the vendor APIs in one place. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

The cost associated is a lot, and unfortuately we are not in position to fully scale with this to utilize it effectively at this time. Review collected by and hosted on G2.com.

Response from Riley Adams of ScalePad Lifecycle Manager

Hi Andrew! I have some good news for you - we just introduced Lifecycle Manager Essentials. It's pared down (in price and features) with just the basics you value for IT asset lifecycle automation. Check it out here: https://www.scalepad.com/lifecycle-manager/essentials/

DV
Sales
Mid-Market (51-1000 emp.)
"They innovate and it's simple to use"
What do you like best about ScalePad Lifecycle Manager?

My team salesteam has found this to be a very useful solution to quickly identify a client's hardware and software needs. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Not really a bad aspect, but they have developed this product so much since we signed up in the last two years that I am finding new things with it constantly. Review collected by and hosted on G2.com.

DC
Security Analyst
Small-Business (50 or fewer emp.)
"Extended warranty purchases"
What do you like best about ScalePad Lifecycle Manager?

Our largest benefit to using scalepad is the ability to extend out of warranty servers where the provider no longer supports the hardware. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

The syncing integration only adds it does not remove items syncd if the integration is removed. Review collected by and hosted on G2.com.

Response from Riley Adams of ScalePad Lifecycle Manager

Thanks for your feedback about the syncing integration in ScalePad Lifecycle Manager! I totally understand your concern regarding the removal of assets when an integration is disabled.

Just to clarify, Lifecycle Manager should remove assets from the removed integration—unless those assets are also tied to another active integration. Since we support multiple integrations (like RMM and PSA), some assets can exist in both systems and get aggregated into one view.

If you’re still having issues or have more questions, please feel free to reach out to our support team. We’re here to help and want to make sure you have a great experience with Lifecycle Manager!

Verified User in Information Technology and Services
EI
Small-Business (50 or fewer emp.)
"Easy visibility and a path to offering a high-value service for hardware warranty renewals."
What do you like best about ScalePad Lifecycle Manager?

The reporting and visibility in ScalePad has been great to share information with clients on their overall systems age, and the easy to interpret reporting means it can be sent directly to clients and they can understand it. The warranty purchase process is easy and the support when needed has bene great. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

The only thing I can say that I do not like is the time it takes for the hardware recycling to produce a certificate of disposal . Review collected by and hosted on G2.com.

Jason B.
JB
Social Media Specialist
Small-Business (50 or fewer emp.)
"ScalePad Rocks!"
What do you like best about ScalePad Lifecycle Manager?

Having the information we need to keep our customers up-to-date and compliant is critical, and ScalePad is the best solution to ensure that we're driving success (and revenue) through compliance. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

ScalePad sync sometimes runs into device sync issues with N-Central. Review collected by and hosted on G2.com.

ES
Small-Business (50 or fewer emp.)
"Disposal - Excellent feature - would love to work on refining it to be a little easier to navigate"
What do you like best about ScalePad Lifecycle Manager?

I'll address only the disposal section as that is what I am familiar with. We love the fact that we can offer clients a free disposal program that sends a certificate of destruction. We can also dispose of the items for them in a very easy manner and be sure that they are getting properly disposed of and in a safe manner. This is something we have to do for clients frequently so very happy to have a great option. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

I'll address only the disposal section as that is what I am familiar with.

It is a little hard to navigate the orders placed. I think it could really benefit from a filter/sort/search feature including things like 1. Order ID, 2. Date Created, 3. Company, 4. Status plus if there were a field we could fill out with identifying features that would be SO helpful so that we could find the order we need to check on status (Like a title or subject). Currently it is extremely difficult to go to the orders page and find the order you need. We are currently putting the order number in our ticket notes of disposal but that is not preferable.

Additonally, if you could find more easily by company - having a better way to identify company would be great. In placing a new order, it is very unclear how to specify which of our clients this device is from. It says "pickup and return address" however a lot of times that address is our company but it is not our company's device but one of our clients. I need it to be really obvious which client the device belongs to and where pickup/return address is. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Makes reporting on customer devices easy!"
What do you like best about ScalePad Lifecycle Manager?

Device statistics that allow us to easily inform customers when their devices are old, out of warranty, or unable to upgrade. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Integration into Hudu, while not bad, isn't the best experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Great Asset Management Solution"
What do you like best about ScalePad Lifecycle Manager?

ScalePad really simplifies the ITAD pipeline for our company. Instead of having to get devices back from our clients and then send them off somewhere else, we're able to send them a shipping label and let ScalePad take over from there. It also integrates easily with our other services, pulling in important data regarding warranty expirations, documentation errors, and other little details that are easy to miss. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

The overview page for each client is cluttered, making it easy to miss out on important information even though it is present. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"A great product for insightful asset data at your fingertips"
What do you like best about ScalePad Lifecycle Manager?

Lifecycle Manager easily integrated with all our assets from ConnectWise Manage, Automate, Meraki, SonicWall and more into a central console that we can see holistically what assets need attention and when. It has an easy to use interface and great reports, both visually and the data within. The onboarding team was very helpful in getting everything configured and setting us up for success. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

The IT equipment disposal, although "free", was a pain to use. Review collected by and hosted on G2.com.

Pricing Options

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Starting at $149.00
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$15.00
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ScalePad Lifecycle Manager Features
Inventory
Stakeholder Reports
Lifecycle Reports
Trends Detection
CRM Integration
FSM Integration
Hardware Asset Inventory
Software Asset Inventory
Cloud Asset Inventory
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