--- title: ScalePad Lifecycle Manager Reviews meta_title: 'ScalePad Lifecycle Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 219 reviews by the users' company size, role or industry to find out how ScalePad Lifecycle Manager works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 219 scale: '5' date_modified: '2026-07-13' parent_category: name: Manufacturing url: https://www.g2.com/categories/manufacturing --- # ScalePad Lifecycle Manager Reviews **Vendor:** ScalePad **Category:** [Warranty Management Software](https://www.g2.com/categories/warranty-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 219 ## About ScalePad Lifecycle Manager Lifecycle Manager gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value that results in increased revenue. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, SaaS usage, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. SaaS usage and AI adoption visibility: Get visibility into what apps are actually being used across your clients’ environments and browsers so you can guide renewals, fight shadow IT, and help clients adopt SaaS and AI more effectively. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Automate Strategic QBRs: Deliver polished, insight-driven QBRs in minutes - not hours. Lifecycle Manager automates data collection and presentation creation, giving your team tailored client insights that turn every QBR into a strategic conversation with clear next steps, buy-in, and budget alignment. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead. See firsthand how Lifecycle Manager can help at www.scalepad.com/lifecycle-manager Book a demo for Lifecycle Manager now at www.scalepad.com/lifecycle-manager/demo ## ScalePad Lifecycle Manager Pros & Cons **What users like:** - Users value the **ease of use** of ScalePad Lifecycle Manager, enhancing workflow efficiency for sales teams. (19 reviews) - Users value the **seamless integrations** of ScalePad Lifecycle Manager, enhancing efficiency and service delivery for their clients. (14 reviews) - Users value the **consolidated asset visibility** of ScalePad Lifecycle Manager, enhancing management efficiency and ease of access. (9 reviews) - Users value the **intuitive interface** of ScalePad Lifecycle Manager, enhancing efficiency in managing warranties and equipment. (9 reviews) - Users praise the **great customer support** of ScalePad Lifecycle Manager, ensuring assistance whenever needed. (5 reviews) - Users appreciate the **centralized management** of ScalePad Lifecycle Manager, simplifying device oversight and proactive alerting. (4 reviews) - Monitoring (4 reviews) - Users find the **initial setup easy** , enabling efficient quotes and smooth integration with other tools. (4 reviews) - Easy Access (3 reviews) - Seamless Implementation (3 reviews) **What users dislike:** - Users experience **integration issues** that complicate automated processes and can disrupt functionality across various tools. (6 reviews) - Users desire greater **automation and integration features** in ScalePad Lifecycle Manager to enhance usability and planning. (5 reviews) - Users find the **pricing high** , making it challenging to scale and utilize ScalePad Lifecycle Manager effectively. (3 reviews) - Users find the **inadequate reporting** features limiting, wishing for better customization and filtering options. (3 reviews) - Users experience **latency issues** with ScalePad Lifecycle Manager, facing delays in syncing data and generating disposal certificates. (2 reviews) - Users desire more **customization options** in dashboards and reports to better align with their business needs. (2 reviews) - Login Issues (2 reviews) - Users struggle with the **difficult navigation** of ScalePad Lifecycle Manager, impacting their efficiency and overall experience. (2 reviews) - Users express dissatisfaction due to **poor customer support** , as issues remain unresolved despite multiple attempts for help. (2 reviews) - Update Issues (2 reviews) ## ScalePad Lifecycle Manager Reviews ### 1. Excellent tool to track HW/SW assets and create roadmaps for MSP businesses. **Rating:** 4.0/5.0 stars **Reviewed by:** Dima R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about ScalePad Lifecycle Manager?** Very intuitive interface, easy to use, great support. We use it frequently to get the most updated status for our clients. Easy to integrate with leading RMM solutions. **What do you dislike about ScalePad Lifecycle Manager?** lacking some features but they are open to hear from the customers and implement the requested changes **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** ScalePad is providing us with the most updated info about client's HW and SW plus it's very easy to create strategic roadmaps to present to the customers ### 2. It's been a game-changer for our account management team **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan H. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about ScalePad Lifecycle Manager?** The ability to centrally report on our asset lifeycle has been a game-changer for our sales and account management team. We compared a number of products and ScalePad Lifecycle Manager came out ahead on integrations, price, and user experience. Since onboarding we've been able to genrate a numbe of prety impressive opportunities, most notably a laptop refresh for one of our largest clients. Similarly, ScalePad have implemented a number of really beneficial features - such as BackupRadar backup cross-referencing, and most recently VM Reporting, which has allowed us to get visibility on our clients critical backup estate - something that used to be very manual can now be generated in a matter of minutes. It's clear to say, we're big fans! **What do you dislike about ScalePad Lifecycle Manager?** Honestly there hasn't been too much in the negatives. What limitations we initially discovered were logged as feature requests. Most of these have been implemented in the 12 months we've been a Lifecycle Manager partner. The only outstanding request we have is the ability to map Cisco Meraki at the site leve, rather than the organisation level. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Previously we had very limited centralised ability to report on the lifecycle of clients estates. We were manually loking up warranties throughout the year to try and manage lifycycling. Lifecycle Manager has saved us so much time and effort. ### 3. Scalepad provides great info for my QBRs **Rating:** 5.0/5.0 stars **Reviewed by:** Dave S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2024 **What do you like best about ScalePad Lifecycle Manager?** Scalepad provides clear and concise information about customer hardware and software assets. It lends great credibility for our business reviews with customers. **What do you dislike about ScalePad Lifecycle Manager?** Nothing to dislike for how we use the product. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Scalepad helps us keep our customers systems current based on their needs. ### 4. Makes annual hardware budgeting for clients so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Zach P. | Sr IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about ScalePad Lifecycle Manager?** How well presented the information is to our clients with very little work on our end. Gives them a clear sight of the inventory they currently have while being able to forecast budgets for the upcoming year to refresh hardware. **What do you dislike about ScalePad Lifecycle Manager?** Pricing for mail-in end of life disposal seems a bit high, compared to local options. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** As an MSP we have a large number of clients and an even larger number of hardware items. We dont always have time to do thourough analysis on all iventory items deployed. ScalePad has made it so easy to run reports and provide easy to understand information for our clients to know what hardware they should plan on replacing in the coming year. It prevents many surprises when planning for larger puchases of technical equipment. ### 5. Best in breed Lifecycle Manager for both Hardware and Software **Rating:** 5.0/5.0 stars **Reviewed by:** Jim P. | Project Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about ScalePad Lifecycle Manager?** Lifecycle manager is easily integrated with our existing PSA and RMM tools making the synchronization accurate and easy. I love how all the reports are customizable and easily branded for your Company. Managing and even purchasing hardware warranties is easy with ScalePad Lifecycle Manager. **What do you dislike about ScalePad Lifecycle Manager?** There isn't much that I can say I dislike about ScalePad Lifecycle Manager. It's always done everything I've needed it to do in my role as Project Manager for a Managed Service Provider. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** To maintain our Client's regulatory compliance we are required to use an asset inventory system that tracks warranties and service renewals for both hardware and software. I have found in every case ScalePad Lifecycle Manager fits the bill and meets regulatory requirements for financial institutions. ### 6. A must for any MSP **Rating:** 4.5/5.0 stars **Reviewed by:** Gary M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about ScalePad Lifecycle Manager?** The ScalePad Lifecycle Manager is a must for any MSP. The information it delivers to the end user allows your clinet to keep an up to date asset list with the warraty expiration date on each asset. This allows for keeping up to date on renewals especially after the post warranty on the asset. We have been using ScalePad back when it was Warranty Master. It has grown so much from the early days that Scalepad is just not a warranty company anymore. **What do you dislike about ScalePad Lifecycle Manager?** The intergration with some third party software needs some work but for the most part it works well with others. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** ScalePad automates our monthly asset reporting to teh end user with up to date information on there systems. ### 7. Quick, Easy, Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2023 **What do you like best about ScalePad Lifecycle Manager?** I love being able to see all of our client's hardware and software in one system with the ability to add warranties and extensions where necessary. It helps us keep our clients protected and up to date. **What do you dislike about ScalePad Lifecycle Manager?** I purchased a warranty extension for a client and although it showed as being updated in ScalePad, it did not show up through the online Dell system. I am currently waiting to hear back from customer service on how to have the Dell site updated as well. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** The ScalePad Lifecycle Manager brings client hardware that needs to be renewed to our attention. Not only does it help our clients by keeping their systems up to date, but it helps us make a margin on renewals in the process. ### 8. Easy Warranty Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Ron R. | Consortium Member, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about ScalePad Lifecycle Manager?** We mainly use ScalePad for warranty reporting. It also has some useful software reports that are a bit better than what we get with ConnectWise Automate. The integration with Automate, Manage and IT Glue are very useful and we often use the reports when meeting up with clients to review their hardware warranty stance. **What do you dislike about ScalePad Lifecycle Manager?** We can't pick and choose which clients get reported on. Some of our clients are ad-hoc and eat up a license even if we don't want to report on it. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Lets us know when warranties are up for renewal and provides age and specs on computers so we can inform clients that it may be a time to replace equpment. ### 9. The warranties are competitive and the reports are great **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about ScalePad Lifecycle Manager?** The reports are high quality and the warranty pricing is competitive with Dell. **What do you dislike about ScalePad Lifecycle Manager?** We are not renewing our agreement because the tiered pricing has locked us into a much higher rate than we were willing to pay. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Access to competitive warranties and good reporting for our clients. ### 10. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Amit M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about ScalePad Lifecycle Manager?** Easy inventory and reports. Useful for QBRs and upselling a contract or hardware replacement. **What do you dislike about ScalePad Lifecycle Manager?** Sync is off sometimes. Cannot quote warranty on products that are not already monitored. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Easy list of warranty options and quotes for QBR ### 11. Scalepad - Does what we need it to do **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about ScalePad Lifecycle Manager?** Our primary use for ScalePad Lifecycle Manager is to pull in warranty information to our RMM software via API for our monitored workstations. With this feature, it prevents us from having to look up individual serials on support sites to determine ages of hardware. **What do you dislike about ScalePad Lifecycle Manager?** The reporting in Lifecycle Manager is not the most informative, although most of the time we are able to gather what we need from the reporting. I would also think that the upsell for third party warranties might be a benefit to some, I do find it quite annoying. It would be nice to be able to turn that feature off. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** As stated before, we utilize this product specifically for OEM warranty and aging information via an API to our RMM software. For this aspect, ScalePad does exactly what it issupposed to do. ### 12. Helps us keep track of inventory and support status **Rating:** 4.5/5.0 stars **Reviewed by:** Adam C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about ScalePad Lifecycle Manager?** Having a single pane of glass for all of our workstation and server assets allows us to make the best recommendations for our clients. It also allows us to purchase OEM-equivalent warranty support for assets at a cost that allows us to make good margin. **What do you dislike about ScalePad Lifecycle Manager?** Scalepad would do well to include support for more hardware and software products in the future. It is currently missing support for assets that are widely used throughout all industries. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Allows us to accurately manage our assets in a visually appealing way and present information to the clients quickly. Also allows us to open an additional revenue stream through warranty support. ### 13. Great Tool For Tracking Aging Hardware **Rating:** 4.0/5.0 stars **Reviewed by:** Tyson W. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about ScalePad Lifecycle Manager?** We primarily use ScalePad to automate the tracking of the warranty status of our various computer assets. It has been a huge help in tracking down aging assets that need to be removed from our network. **What do you dislike about ScalePad Lifecycle Manager?** We are an internal IT team, so the reporting tools geared toward sales generation are not quite as useful to us. We have found, though, that the option to purchase extended warranties directly inside the dashboard is convenient. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Prior to enabling ScalePad, we had difficulty tracking the age of devices within our organization. Lifecycle Manager has been great for identifying older equipment that needs to be removed from our network. ### 14. Great Asset Tracking Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about ScalePad Lifecycle Manager?** The reports are really clean and easy to understand. They are greatly helpful in articulating to a client the need to replace aging machines if nothing else to recoup lost productivity, not to mention preventing down time by having planned replacements. **What do you dislike about ScalePad Lifecycle Manager?** It would be great if we could on the fly enter a replacement cost per machine at report run time. Let's say the client uses a standard machine and we have a replacement quote from a vendor. Then being able to plugin that cost while generating the report would produce a more accurate picture for the client before we get to the quoting stage. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Not having to manually lookup warranty information saves me a tremendous amount of time when working with a client to prepare budgets for the next year in advance. ### 15. For us, Scalepad is as close to a no-brainer as there is as an MSP. **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2023 **What do you like best about ScalePad Lifecycle Manager?** I love how easy it is to connect to our other platforms and start using the platform. Very sleek reports and dashboards for clients. **What do you dislike about ScalePad Lifecycle Manager?** Working with reports and insights can be a bit challenging. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** We previously had no idea that 3rd party warranties could be so easy and profitable, and even if we did, we'd have no good way of managing them. In addition, showing roadmaps, sleek reports, and scorecards are fantastic. Solves the problems of hardware asset management and improving maturity of our client engagement at the same time. ### 16. Top Value for the Dollar Vendor **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about ScalePad Lifecycle Manager?** The ease with which this tool allows you to breeze through and look up information is incredible. It has flawless integrations with ConnectWise, which we use, which I set up in a matter of minutes. It also is remarkably responsive, never lagging, and they've had no outages since I've started with them years ago at this point. In addition, the price point is phenomenal and fairly grows with your business. It is a great tool to utilize in QBRs and tough (cheap) clients are much more receptive to hardware upgrades when they see the reports we create. **What do you dislike about ScalePad Lifecycle Manager?** I don't have enough time in my current role to dig deeper into some of the advancements and how they might play into my business or to my clients. When I have a vendor-specific employee I think this will be even better. **Recommendations to others considering ScalePad Lifecycle Manager:** I seriously can't give a better recommendation to a vendor. There have been no problems, no issues, no downtime, and billing is extremely fair. It's a great tool. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Increase in sales based on expired warranties and the proof that I'm not just there "selling" hardware to the client. They are more trusting and it becomes what I've started calling our, "document of truth" between the client and us for hardware decisions. It eliminates a lot of talking and defending a stance of procurement, and instead streamlining it and getting more immediate approvals. ### 17. Real-Time Budgeting and Lifecycle Asset Manager from a Single Pane of Glass **Rating:** 5.0/5.0 stars **Reviewed by:** Robert G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2023 **What do you like best about ScalePad Lifecycle Manager?** ScalePad provides real-time status of machines from a lifecycle experience, meaning we are able to stop the guessing process of how old equipment is and reducing the time to attain that info. By knowing when equipment is coming to end of life in real-time, the lifecycle management process is now a revenue generator with tangible dates. **What do you dislike about ScalePad Lifecycle Manager?** Currently ScalePad does everything we need it to do. Perhaps in the years to come there will be aspects of the software we will want to explore further. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Budgeting for hardware, machine lifecycle management for hardware refreshes, warranty management ### 18. Easy to use Lifecycle Management **Rating:** 4.0/5.0 stars **Reviewed by:** David L. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2023 **What do you like best about ScalePad Lifecycle Manager?** ScalePad brings all of our warranties and licenses into a single pane of glass to see when things are expiring, regardless of whether they are servers, workstations or network equipment. **What do you dislike about ScalePad Lifecycle Manager?** ScalePad doesn't allow for granular alerts unless it is a warranty you've purchased through them, meaning it's on you to regularly go through your assets to see when things are expiring. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** ScalePad helps to bring together all of our various hardware vendors into one place so we can see what is up for renewal without having to go to every different vendor. ### 19. Great asset lifecycle Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about ScalePad Lifecycle Manager?** Scalepad easilty integrates into our other tools to retrieve serial numbers and other details to present a easily understanable dashboard and report to view current age of Computer/Server/Network devices. **What do you dislike about ScalePad Lifecycle Manager?** Scalepad doesn't present duplicate assets very well expecially if it is getting data from multiple integrations as you cannot tell when the asset was first discovered so an asset may have deuplicate entries but different OS for each asset but you do not know which one is the most current **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Scalepad helps us manage the lifecycle and warranties for our clients workstations allowing us to easily report devices coming to end of warrenty or at an age they should be refreshed ### 20. Intuitive tool that has made warranty and device refreshing quicker and easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about ScalePad Lifecycle Manager?** ScalePad has allowed us to decrease the time we spend looking up warranty expirations. It has also allowed us to quickly and easily assemble hardware refresh plans for our Clients. Their support has also been very helpful when we've reached out to them. **What do you dislike about ScalePad Lifecycle Manager?** Some of the issues we have experienced were around doing specific reporting. We have been able to leverage their support team when these issues have occurred and had them quickly corrected. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** It saves us a lot of time in hardware warranty management. It has made conversations with Clients straightforward when we discuss the issues we see with hardware ages and allows us to build a replacement roadmap easily. ### 21. The only thing that's scales is their cost **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about ScalePad Lifecycle Manager?** Reporting was a major value add, however the value ended there. Warranty was promoted as a similar approach as OEM but this was not the case. They work more like an insurance company as they make money by how often they don't service a device. In addition, they solf this service as a 24 hour turn around time however, when you need them, they state industry shortages and major delays. They should update this in their SLA. **What do you dislike about ScalePad Lifecycle Manager?** The account managers don't care about you at all and send very general responses. I was also promised a $300 credit that I am not able to use. I have been lied to time after time with no way to escalate. This is not a misunderstanding of policy or fine print either. I have cancelled my renewal and will never use this company again. I would recommend you stay away. There are other ways to get this service without the painful customer experience. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Streamline Reports. Only value add; however, this is not worth it as the other services and customer support is so poor. ### 22. Easy to use and great to present! **Rating:** 5.0/5.0 stars **Reviewed by:** Ernesto C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about ScalePad Lifecycle Manager?** The user friendly interface makes capturing the info we/clients need a breeze. I enjoy the accuracy, reliability and pallatable information presented. **What do you dislike about ScalePad Lifecycle Manager?** There is nothing I can comment on at the moment **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** ScalePad is saving us a lot of time by presenting accurate information at all times, which allows us to focus on other tasks. ### 23. ScalePad is great until you need a warranty claim fulfilled. **Rating:** 0.0/5.0 stars **Reviewed by:** William S. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2023 **What do you like best about ScalePad Lifecycle Manager?** The ScalePad dashboard is handy. It displays all of your client's hardware details in one interface, showing brand, model, purchase date, warranty status, serial number and other useful data for most major manufacturers. **What do you dislike about ScalePad Lifecycle Manager?** ScalePad does not deliver on their warranty coverage. After being with ScalePad for 16 months, I've made a grand total of three warranty claims, all on workstations with the Next Business Day warranty coverage purchased through ScalePad. The first claim was fulfilled in three weeks, the second claim in two weeks and the third in 10 days. Fortunately, I was able to learn this about ScalePad on workstation issues and not with issues involving servers in critical roles. A day or two delay due to availability is not unheard of, but the time frames I experienced with every claim were just unacceptable. And after three such delays in a row, it seems that ScalePad's insistence that such delays are unusual for them is untrue. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** If they let me out of my annual contract with no further hassle, that will be the only problem I need them to resolve. ### 24. Wide variety of uses **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2023 **What do you like best about ScalePad Lifecycle Manager?** Not only can I get an extended warranty for a computer, I can produce colorful reports for technology business reviews PLUS identify potential problems just from looking at the screens. **What do you dislike about ScalePad Lifecycle Manager?** I have to pay for it. Is that unreasonable? **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** It makes our TBR more comprehensive which often leads to more sales. In some cases we've been able to extend the warranty for devices that the client is not ready to replace. ### 25. Information is presented in a meaningful manner for our customers to engage with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about ScalePad Lifecycle Manager?** The reports generated from ScalePad we find provide good engagement with our customers. The reports provide an understanding of the age of their equipment that has previously been difficult to show. We've seen an increase in equipment replacement since using ScalePad. **What do you dislike about ScalePad Lifecycle Manager?** It would be good to improve printer and network equipment identification. Adding ways to improve detecting/adding serial numbers for these network based assets (switches, routers, printers) and an ability to easily set their age if it cannot be determined from online lookup methods as the current method for correcting these devices has difficulties. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Providing accurate reporting for client facing meetings that results in better customer engagement for equipment replacement and warranty renewals. ### 26. Good Product & Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about ScalePad Lifecycle Manager?** The ability to quickly make simple and good looking reports for customers about their hardware age. **What do you dislike about ScalePad Lifecycle Manager?** I would assume the only downside to the product is the cost, but relative to anything else or the time you would spend generating the reports manaually, it's worht it for sure. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Keeping our managed customers up to date on the age of their current hardware. ### 27. Great Way to Keep Devices Going **Rating:** 5.0/5.0 stars **Reviewed by:** ryan p. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2023 **What do you like best about ScalePad Lifecycle Manager?** Produces a longer life for produts just outside of the extended warrenty. **What do you dislike about ScalePad Lifecycle Manager?** Not sure I've come across anything yet that has produced a bad experience. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** A device is for no reason having actual hardware failure after only 4 years of deplyment. ### 28. Great Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Justin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about ScalePad Lifecycle Manager?** I like the simple reporting which we use to keep our clients educated and aware of the overall health of their technology assets. **What do you dislike about ScalePad Lifecycle Manager?** I don't really have any complaints. It works great! **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** It keeps our clients informed and engaged in planning for what assets need replacing with the forecasted budget. ### 29. Great Tool for Hardware management and planning **Rating:** 5.0/5.0 stars **Reviewed by:** Manny P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about ScalePad Lifecycle Manager?** the fact that i can quickly view lifespan of computers, i can plan very quickly waht needs replacement! **What do you dislike about ScalePad Lifecycle Manager?** so far im not finding any dislike, its hard to find any really! **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** i can quickly make a report and make a plan to suggest replacements. ### 30. Our go to for Warranties **Rating:** 5.0/5.0 stars **Reviewed by:** Chase M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about ScalePad Lifecycle Manager?** We use this product for client reports and sending warranty renewals. **What do you dislike about ScalePad Lifecycle Manager?** Maybe the price. It can be pricey, yet nothing else compares to it. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Helping show our clients where they need to renew devices. We also use it to purchase warranties as well. ### 31. Yes Please **Rating:** 5.0/5.0 stars **Reviewed by:** Kay Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about ScalePad Lifecycle Manager?** I am able to easily identify what needs to be upgraded or replaced in my clients' environments. **What do you dislike about ScalePad Lifecycle Manager?** I wish I could make upgrade plans for SonicWalls as well as the servers and such. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** I can send clients reports showing them what needs updated, and sort by oldest machine. ### 32. I love ScalePad Manager for review our client lifecycle options **Rating:** 5.0/5.0 stars **Reviewed by:** Todd R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about ScalePad Lifecycle Manager?** Easy visibility and insights, easy reports that look great for customers **What do you dislike about ScalePad Lifecycle Manager?** Everything seems to all make sense and its easy to use - no dislikes so far **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Simply knowehre where a customer is in terms of refresh cycle ### 33. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Mario A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about ScalePad Lifecycle Manager?** Easy functionality and great product and very useful with clients **What do you dislike about ScalePad Lifecycle Manager?** add more features for free not charge more **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** showing clients their assets and using them in QBRs is very useful. ### 34. Great value **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel B. | Systems engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about ScalePad Lifecycle Manager?** It enables us to pull wattenty information from managed computers quickly. **What do you dislike about ScalePad Lifecycle Manager?** Custom built computers may not show as much information as we would like. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Automating a process that we do not have the resources to do manually in a short timeframe. ### 35. Good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about ScalePad Lifecycle Manager?** Reports for clients that show when their hardware is out of warranty or needs replacement and the ability to determine age of hardware with a simple report is very helpful. **What do you dislike about ScalePad Lifecycle Manager?** It is not always up to date, and I find myself having to run my own reports occasionally due to the hardware not being removed from the system when needed. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** It allows me to check on client hardware and offer a consistent replacement schedule. ### 36. Scalepad is great for managing our clients assets in scale. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about ScalePad Lifecycle Manager?** Having a centralised place to check warranties on all of our client's fleets. Monthly automated asset reporting to our clients. **What do you dislike about ScalePad Lifecycle Manager?** Some of the interface and filtering could be friendlier. Developments in the software changes, and some of the features we know and love are moved into filters and other things that need to spend considerable more time to find what we are looking for. This could be a lot better. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Automated onthly reporting to our clients is wonderful, and time saving. ### 37. ScalePad hit a HOMERUN this time! **Rating:** 5.0/5.0 stars **Reviewed by:** Bob A. | Director Of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about ScalePad Lifecycle Manager?** Super intuitive product. We really love it **What do you dislike about ScalePad Lifecycle Manager?** N/A - we haven't found anything we didn't like **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Takes the manual account management spreadsheet away. We now can automate the whole VCIO process. ### 38. The thorough account of hardware is the best I've ever seen **Rating:** 5.0/5.0 stars **Reviewed by:** Chris D. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2023 **What do you like best about ScalePad Lifecycle Manager?** I can rely 100% on accurate information about all the information collected. The integrations I use are flawless as well! **What do you dislike about ScalePad Lifecycle Manager?** I wish I could manually adjust warranty dates for the od machine that has 3rd party warranty somewhere other than via scalepad. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Saves a lot of time getting warranty info and alerts me to when renewals are required. Also helpful in see configurations when looking to upgrades parts such as storage or memory. ### 39. It's a great product, it's automated a routine business process for us **Rating:** 4.0/5.0 stars **Reviewed by:** James H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about ScalePad Lifecycle Manager?** The core function of the product itself, executing warranty lookups and writing those dates back into our connectwise manage instance. We were doing some of this work manually in the past **What do you dislike about ScalePad Lifecycle Manager?** The sales process and how aggressive the account managers are to upsell us. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** It's performing warranty lookups for us and writing those dates back to our CW manage instance ### 40. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Kai H. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about ScalePad Lifecycle Manager?** The hardware management features that make my life easier. **What do you dislike about ScalePad Lifecycle Manager?** I have not found anything yet. Good service! **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** This product makes it easier to track and manage our hardware. ### 41. Integral to our business **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony K. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about ScalePad Lifecycle Manager?** Ease of use and comprehensiveness of information. **What do you dislike about ScalePad Lifecycle Manager?** I think the warranty purchase process could be a little simpler. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Integral tool in developing and maintaining a hardware strategy for our clients, ### 42. Great Product With Some Limitations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about ScalePad Lifecycle Manager?** Decent reporting and easy to digest pricing for 3rd party warranties. **What do you dislike about ScalePad Lifecycle Manager?** Estimates are in $CAD but invoives and billing in $USD for Canadian clients. Not a dealbreaker but they should have this figured out by now. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Warranty management across clients. It also has some decent reporting that we can share with the client to give them an overall health report on their assets. ### 43. Great information! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2023 **What do you like best about ScalePad Lifecycle Manager?** Very easy and intuitive to use. It provides very usefull information. **What do you dislike about ScalePad Lifecycle Manager?** I'm happy with it. It works at expected and integrates well with other tools **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** It's a great asset reporting tool. It helps me know which devices are end of life. The reporting is great to put in front of client so they can see what needs replacing and when. ### 44. Great graphical representative of a customers hardware **Rating:** 4.0/5.0 stars **Reviewed by:** Josh B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about ScalePad Lifecycle Manager?** How easy it is to interpret the hardware status, its easy to work through with customers and identify replacement devices. **What do you dislike about ScalePad Lifecycle Manager?** The price of LifeCycle manager doesnt quite equate to the value that we get from it, that being said i would be tempted to keep it even though our current tool offers this service **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** it helps us quickly identify a replacement cycle with our customers. ### 45. Very helpful towards identifying problem devices and missed revenue opportunties **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about ScalePad Lifecycle Manager?** The reports are so easy on the eyes to the client, easy to read, easy to navigate as a user. **What do you dislike about ScalePad Lifecycle Manager?** Works great, I cannot think of anything that it doesnt do well. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Solving the issue of missed revenue opportunity, also advising the client on obvious items such as old hardware that is slowing them down. ### 46. Love the features and reporting! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about ScalePad Lifecycle Manager?** The features and reporting allow us to understand the needs of our clients better and be able to design a IT Budget for each of them to determine what is needed and in what fiscal year. Its giving us greater control and ability to forecast which our clients appreciate. **What do you dislike about ScalePad Lifecycle Manager?** I honestly don't have any at this moment. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** It allows us to setup a more accurate picture for fiscal forecasting for our clients. ### 47. ScalePad is a time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Dee R. | Sales Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about ScalePad Lifecycle Manager?** Quick access to confirmation expiration dates. **What do you dislike about ScalePad Lifecycle Manager?** We do not have API access as a partner yet. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** With ScalePad it is much easier to confirm expiration dates on hardware. ### 48. Warranty and Backup Monitoring in One Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Matt K. | 1st Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2023 **What do you like best about ScalePad Lifecycle Manager?** Scalepad tracks, and sells, hardware warranties that are very competitive with the industry. Additionally, the Backup Radar app makes tracking backups super efficient. **What do you dislike about ScalePad Lifecycle Manager?** Overall I'm very happy with ScalePad and there's nothing that I dislike. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Scalepad helps us have meaningful conversations with our clients about their IT inventory, as well as sell warranties. The Backup Radar module makes us super efficient in monitoring our backups across multiple customers and environments. ### 49. Quickly helps illustrate the condition of a client's computer inventory **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about ScalePad Lifecycle Manager?** I like how it quickly helps illustrate the condition of a client's computer inventory **What do you dislike about ScalePad Lifecycle Manager?** Does not have Apple products. Plenty of our clients use them. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** Account maintenance ### 50. An MSPs Best Friend **Rating:** 5.0/5.0 stars **Reviewed by:** Paul S. | IT Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about ScalePad Lifecycle Manager?** I like that we can send reports directly to our clients on a monthly basis on the warranty status of their estate. It shows value and transparency that renewing a warranty for a year is an option than replacing a computer, especially during this climate where everything has risen in cost **What do you dislike about ScalePad Lifecycle Manager?** Not a dislike as such but its a shame that there is not an easier way for me to see the vendor support and what vendor is not supported. We would love to put all out networking and other pieces of critical infrastructure SclaePADs way. **What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?** ScalePAD is not solving a problem but is offering us an opportunity to give different options to clients by extending a warranty rather than replacing a PC assisting with their budget planning. We find now that clients are more proactive with their etates, and now they understand, and the onus is with them to know what is supported and what is not. ## ScalePad Lifecycle Manager Discussions - [Hudu Intergration](https://www.g2.com/discussions/hudu-intergration) - 1 comment, 1 upvote - [How much does ScalePad cost?](https://www.g2.com/discussions/how-much-does-scalepad-cost) - 1 comment - [What does warranty master do?](https://www.g2.com/discussions/what-does-warranty-master-do) - 2 comments - [What does ScalePad do?](https://www.g2.com/discussions/what-does-scalepad-do) - 2 comments - [View ScalePad Lifecycle Manager pricing details and edition comparison](https://www.g2.com/products/scalepad-lifecycle-manager/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+01%3A29%3A28+-0500&secure%5Bsession_id%5D=d781127e-571d-4aa1-af57-b93909471ede&secure%5Btoken%5D=412b6efcb32e15b2e34b1575126e58d5893eb3e514c04e9727443fe863f13e45&format=llm_user) ## ScalePad Lifecycle Manager Integrations - [Addigy](https://www.g2.com/products/addigy/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [ConnectWise RMM](https://www.g2.com/products/connectwise-rmm/reviews) - [Crewhu](https://www.g2.com/products/crewhu/reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [ScalePad Quoter](https://www.g2.com/products/scalepad-quoter/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) ## ScalePad Lifecycle Manager Features **User Tools - Warranty Management** - Inventory - Stakeholder Reports - Lifecycle Reports **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Customer Insights** - Trends Detection **Generative AI** - AI Text Generation - AI Text Generation **Software Integrations** - CRM Integration - FSM Integration **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Integrations ## Top ScalePad Lifecycle Manager Alternatives - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,350 reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - 4.3/5.0 (776 reviews)