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At a Glance
Market Segments
Enterprise (66.3% of reviews)
Small-Business (75.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial Per Month
Pega Platform
Star Rating
(274)4.2 out of 5
Market Segments
Enterprise (66.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Pega PlatformScalePad Lifecycle Manager
Star Rating
(193)4.5 out of 5
Market Segments
Small-Business (75.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pega Platform excels in Lifecycle Management with a score of 9.1, indicating robust capabilities in managing the entire lifecycle of assets, while ScalePad Lifecycle Manager, although strong, scores slightly lower at 9.1, suggesting it may not be as comprehensive in this area.
- Reviewers mention that Pega Platform's Document Approval feature stands out with a score of 9.4, providing a seamless experience for users, whereas ScalePad Lifecycle Manager's document management capabilities are rated lower at 8.1, indicating potential room for improvement.
- G2 users highlight that ScalePad Lifecycle Manager offers superior Ease of Use with a score of 9.2 compared to Pega Platform's 8.3, suggesting that users find ScalePad more intuitive and user-friendly for everyday tasks.
- Users on G2 report that Pega Platform's Automation Building features, particularly the Custom Automation and Workflow Recording, are highly rated at 8.9, showcasing its strength in automating complex processes, while ScalePad Lifecycle Manager's automation features are rated lower, indicating less flexibility.
- Reviewers mention that Pega Platform's API Connection capabilities are rated at 8.8, which facilitates better integration with other systems, while ScalePad Lifecycle Manager's integration features are rated at 8.4, suggesting that Pega may offer a more robust solution for users needing extensive integrations.
- Users say that ScalePad Lifecycle Manager shines in Customer Insights with a fraud detection score of 9.3, significantly outperforming Pega Platform's lower score of 6.0, indicating that ScalePad may provide better tools for identifying and managing risks related to customer data.
Pricing
Entry-Level Pricing
Pega Platform
No pricing availableScalePad Lifecycle Manager
Free
Free Trial
Per Month
Launch your first Customer Success motion, free forever for one client. With Free, you can:
- Deliver a complete Customer Success motion for one high-value client
- Build strategic Roadmaps, Goals, Budgets, and Reports all in one view
- Sync PSA & RMM data to uncover asset risks automatically
Free Trial
Pega Platform
Free Trial is available
ScalePad Lifecycle Manager
Free Trial is available
Ratings
Meets Requirements
8.4
158
8.9
160
Ease of Use
8.3
159
9.2
160
Ease of Setup
7.9
103
9.2
128
Ease of Admin
8.1
99
9.2
117
Quality of Support
8.2
150
8.8
145
Has the product been a good partner in doing business?
8.3
93
9.1
123
Product Direction (% positive)
8.1
157
8.4
157
Features by Category
User Tools - Warranty Management
9.7
6
9.2
109
9.5
7
8.6
105
9.5
7
9.0
120
Customer Insights
9.3
7
Feature Not Available
9.7
6
7.3
89
Software Integrations
9.4
8
7.9
95
9.7
6
7.3
74
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Not enough data
Automation
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
Development
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Not enough data
Automation Building
8.5
16
|
Verified
Not enough data
8.8
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.9
16
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
Bot Management & Execution
9.0
14
|
Verified
Not enough data
9.1
15
|
Verified
Not enough data
8.6
14
|
Verified
Not enough data
8.7
15
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
Intelligent Automation
9.2
6
Not enough data
8.5
8
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
9.3
107
Not enough data
8.1
89
Not enough data
7.6
78
Not enough data
7.2
72
Not enough data
8.1
82
Generative AI
Not enough data
6.2
26
Not enough data
6.1
26
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Management
Not enough data
8.8
100
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
102
Platform Basics
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
Platform Data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Not enough data
Platform Additional Functionality
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.5
12
Not enough data
8.6
13
|
Verified
Not enough data
8.1
12
|
Verified
Not enough data
Forms
7.8
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
8.0
11
Not enough data
Automation
8.9
12
Not enough data
8.8
13
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
10
Not enough data
8.5
10
Not enough data
8.3
8
Not enough data
8.1
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
Not enough data
On the Job
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
After the Job
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
9.2
6
Not enough data
8.5
77
Not enough data
8.3
5
Not enough data
8.3
7
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
Customization
8.4
76
Not enough data
8.6
82
Not enough data
8.4
73
Not enough data
8.3
68
Not enough data
9.3
5
Not enough data
Collaboration
8.5
69
Not enough data
8.3
69
Not enough data
8.5
77
Not enough data
9.7
5
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.0
7
Not enough data
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.4
48
|
Verified
Not enough data
8.1
48
|
Verified
Not enough data
8.9
46
|
Verified
Not enough data
8.7
46
|
Verified
Not enough data
9.1
46
|
Verified
Not enough data
Data Control
8.5
43
|
Verified
Not enough data
8.2
46
|
Verified
Not enough data
8.9
44
|
Verified
Not enough data
Publishing
8.8
49
|
Verified
Not enough data
8.3
47
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pega Platform and ScalePad Lifecycle Manager are categorized as Warranty Management
Unique Categories
Pega Platform is categorized as Application Development Platforms, Workflow Management, Digital Process Automation (DPA), Workplace Innovation Platforms, Process Mining, Customer Journey Analytics, Robotic Process Automation (RPA), Bot Platforms, Low-Code Development Platforms, Business Process Management, Field Service Management, Business Automation Platforms (BAPs), and Process Orchestration
ScalePad Lifecycle Manager is categorized as IT Asset Management
Reviews
Reviewers' Company Size
Pega Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScalePad Lifecycle Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.2%
Financial Services
12.4%
Banking
11.4%
Computer Software
10.9%
Insurance
8.3%
Other
35.8%
Information Technology and Services
59.4%
Computer & Network Security
25.1%
Computer Hardware
2.7%
Consulting
1.6%
Computer Networking
1.6%
Other
9.6%
Alternatives
Discussions
What is PEGA platform?
1 Comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations.
Read more
What is Pega Platform used for?
1 Comment
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
What does ScalePad do?
2 Comments
LR
Gives an instant view across all clients for hardware warranty expiration, software listings, and an overall score of how well a client is managing their...Read more
What does warranty master do?
2 Comments
ET
ScalePad strengthens the connection between Managed Service Providers (MSPs) and their clients. Trusted by more than 10,000 partners worldwide, ScalePad’s...Read more
Hudu Intergration
1 Comment
ET
Hi Craig! Yes, this is something we've been looking at and is on our radar, but currently unavailable. That said, we're always looking for Partners to...Read more
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