ScalePad Lifecycle Manager Reviews & Product Details

Lifecycle Manager Pro gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides—and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead. See firsthand how Lifecycle Manager can help at www.scalepad.com/lifecycle-manager Book a demo for Lifecycle Manager now at www.scalepad.com/lifecycle-manager/demo

Product Website

Seller

ScalePad

Discussions

ScalePad Lifecycle Manager Community

Languages Supported

English

Product Description

ScalePad is a simple yet powerful application that automates asset lifecycle management for hardware, software and warranty services. By automating time-consuming processes, we make it easy for MSPs to get vital insights while maximizing their profitability, improving productivity and strengthening their client relationships. These innovations have allowed us to see incredible growth with more than 8,000 Partners in 76 countries and 60% of the MSP 501 using ScalePad today but we’re just getting started.

Overview by

Brittany McDougall

Pricing

Pricing provided by ScalePad Lifecycle Manager.

Free

Free Trial

Per Month

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ScalePad Lifecycle Manager Integrations

(11)

Verified by ScalePad Lifecycle Manager

ScalePad Lifecycle Manager Media

ScalePad Lifecycle Manager Demo - ScalePad Achieves SOC 2 Type II and ISO 27001 Compliance

ScalePad is SOC 2 Type II and ISO 27001 Compliant for Lifecycle Manager, Lifecycle Insights, Backup Radar and ControlMap.

ScalePad Lifecycle Manager Demo - Client Dashboard

Drill through reports and views to get into the gritty details. See what’s driving or hindering your finances or operations.

ScalePad Lifecycle Manager Demo - Client Page

Get a clear picture of your client’s technology (in seconds!) so you can take informed action. It’s clarity for you, comfort for them.

ScalePad Lifecycle Manager Demo - Scorecard

Lifecycle Manager creates new opportunities for you to make money. You can sell warranties and dispose of assets for your clients. You can also make the best use of their IT assets and extend their value. Plan ahead and stand out from the competition.

ScalePad Lifecycle Manager Demo - Roadmap

Bridge the communication gap with non-technical clients using color-coded reports and visual scorecards you can generate in a few clicks. Now you’re talking.

Lifecycle Manager - A Client Engagement Platform for MSPs

How to Use Lifecycle Manager in Under 2 Minutes

How to Use Lifecycle Manager in Under 5 Minutes

Lifecycle Manager Makes IT Asset Management Actually Manageable

Official Downloads

(5)

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David Mercer Consulting uses Lifecycle Manager to grow their business and relationships

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Verified User in Accounting

Small-Business (50 or fewer emp.)

10/24/2024

"ScalePad Lifecycle Manager is a game-changer for managing client hardware inventories"

4.5/5

What do you like best about ScalePad Lifecycle Manager?

It provides a clear, easy-to-understand report that business leaders or finance teams can use to plan machine replacements and make informed decisions about warranty renewals. Its seamless integration with Connectwise and Automate, specifically designed for MSPs, enhances its utility. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

On the downside, there can be occasional platform outages, and you might have to wait for the system to come back online. The new user interface can also feel a bit clunky, especially if you're used to the old one. Another challenge is that the integration with Connectwise for new clients can be tricky if the settings aren’t aligned correctly, so you need to double-check both systems to ensure everything’s in place. Review collected by and hosted on G2.com.

What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?

ScalePad helps us solve the issue of managing warranties and product lifespans in a clear, organized way. It offers some of the most affordable warranty extensions, managed by the same teams who work with Dell and Lenovo. We use ScalePad to present this data during our Quarterly Business Reviews, and it’s great for showing clients the status of their equipment in a meeting or conference. The built-in warranty support feature also makes it easy to track cases related to specific devices. Plus, its integration with Connectwise, including billing, simplifies life for both our tech and operations teams. Review collected by and hosted on G2.com.

Alex T.

Administrateur Système et réseau

Small-Business (50 or fewer emp.)

10/7/2024

"Very good assistant"

4.5/5

What do you like best about ScalePad Lifecycle Manager?

Really easy to use, the reports are efficient, the views are very clear and bring up all the information on our customers' IT fleets. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

We can't exlcude of the hardware report items that don't interest us. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/18/2024

"Great product that customers love"

5/5

What do you like best about ScalePad Lifecycle Manager?

I enjoy using Scalepad LifeCycle Manager as it makes life easier when it comes to providing customers with a warranty/end of life report. Before we were using Lifecycle Manager would have to log into our RMM application manually, export a list of machines and obtain the warranties later, now with the intergration into our RMM, we can pull the data seamlessly and send this over to our customers to give them an insight into their business assets. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

We did want the ability to check if machines were compatible with Windows 10 which is something we were told was available but we haven't seen in production. Review collected by and hosted on G2.com.

Rob L.

COO

Small-Business (50 or fewer emp.)

1/17/2025

"ScalePad Lifecycle Manager"

5/5

What do you like best about ScalePad Lifecycle Manager?

I like the simplicity of the app. It let's me see devices we manage for our clients and a simple interface to offer service warranties. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

It's a pretty solid tool. I don't have anything negative to say about it. Review collected by and hosted on G2.com.

EJ A.

Senior Field Engineer

Mid-Market (51-1000 emp.)

10/9/2024

"ScalePad Review"

5/5

What do you like best about ScalePad Lifecycle Manager?

It gives me the ability to see all of my cliens assets all in one view. The ease of use is highly recommended. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

There isn't much I don't link about the LifeCycle Manager. One thing I didn't like at first was the change of the naming of the options. But quickly got through it. Review collected by and hosted on G2.com.

What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?

I like the use of this applicaiton. It is easy to get warranties. Now with the support of Surface products I give it a 10\10. The only complaint I would have is wit hthe recycling service. I never got my proof of destruction from the third party company who came to get the hardware. Review collected by and hosted on G2.com.

Andy L.

Sales Manager

Small-Business (50 or fewer emp.)

1/16/2025

"An Invaluable Tool"

4.5/5

What do you like best about ScalePad Lifecycle Manager?

It has given my sales team deep insights into customer's estates allowing for long term strategic planning. We use it for every sales meeting and is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Would like to be able to create filters that stick as have to create each time. Review collected by and hosted on G2.com.

Lee M.

Technical Delivery Manager

Mid-Market (51-1000 emp.)

1/3/2025

"An absolute game changer"

4.5/5

What do you like best about ScalePad Lifecycle Manager?

The ability to easily manage multiple clients in one easy to use portal. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Saved column views don't stay - need to redo everytime you login. Have had a few issues logging into the portal itself on multiple occassions using SSO. Review collected by and hosted on G2.com.

Thom W.

Head Coach Middle School and High School Cross Country

Small-Business (50 or fewer emp.)

8/21/2024

"Gives me more time to focus on my client"

4.5/5

What do you like best about ScalePad Lifecycle Manager?

ScalePad Lifecycle allows me to find out what assets must be updated quickly. This will enable me to focus more on my client's needs. This report can be put in front of clients to let them know what needs replacing and ease budgeting. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

It has taken me some time to learn the interface. I also wish we could see if a device qualifies for warranty without the device being Lifecycle Manager. This impacts my ability to sell devices because we do not know if we can offer a waranty. Review collected by and hosted on G2.com.