SAP SuccessFactors HCM Reviews & Product Details

I use SAP SuccessFactors HCM for its Recruitment and Performance Goal features. I particularly like the data structure for recruitment because it's easy to use. The career portal also stands out as a positive aspect. Review collected by and hosted on G2.com.

The integration for job interviews in SAP SuccessFactors HCM is not working most of the time, and we have to use a third-party tool for job interviews. The initial setup was also challenging. Review collected by and hosted on G2.com.

I like that I can see my employment history, wage information, and other company-related information all in one place. It is a user-friendly website to use, and the ease of use is great. I have never needed customer support, but I imagine it is like anything else SAP-related and good. I love the fact you can also change your address or make personal updates on the website without having to go see HR. That's a big plus as a team member! Review collected by and hosted on G2.com.

Downsides are very minimal if any. I have never used a more complete software that has everything in one place than Success Factors. I will say I do not like that for my company at least, I cannot run it on Google Chrome, and have to open it on the app on my phone or on Microsoft Edge, which I don't like using Edge. Review collected by and hosted on G2.com.

It centralizes all HR so that we do not have to use multiple platforms to house information. I use the system multiple times a day for multiple needs. It is a very great tool Review collected by and hosted on G2.com.

The one thing that sticks out that I wish was different is that the new hire information does not all get transferred to the employee profile. The resume and offer letter should be attached to the profile but it is not. Review collected by and hosted on G2.com.

HR platform that digitizes employee management: hiring, training, performance, and succession. It offers a personalized experience, advanced analytics, and global access. As a user, what I value most is the centralized access, as I can consult all my personal information as an employee and also that of my team in one place.

Regarding self-service, the platform allows managing personal data, requesting vacations, and checking payrolls. From a team management perspective, it facilitates the administration of requests, the development of the talent matrix, salary review, and the execution of the annual performance process, as well as the definition and evaluation of annual objectives. Review collected by and hosted on G2.com.

The loading speed and the UX/UI design are the aspects I consider most important to improve. Navigating through the different menus is not intuitive, and on numerous occasions, progressing within the platform becomes complicated without resorting to technical support or the HR team (Administrators). Review collected by and hosted on G2.com.

SAP SuccessFactors is often considered a leading HR solution because of its all-encompassing, cloud-based approach to workforce management. Its advanced analytics and scalable features are tailored to meet the needs of organizations of any size.

Most liked aspect of SAP SuccessFactors is its comprehensive, integrated platform—bringing all HR processes such as recruiting, onboarding, performance management, learning, and payroll onto a single, cloud-based system. Review collected by and hosted on G2.com.

The platform comes with a high cost and can be quite complex to manage. Customization options are limited, which makes it difficult to tailor the system to specific needs. I have also encountered challenges with reporting and analytics, as the available tools do not always provide the flexibility or depth required. The user interface and overall usability leave much to be desired, often making navigation and daily tasks cumbersome. Integration with other systems is not straightforward, adding to the overall difficulty. The compensation module is rather rigid, offering little room for adaptation. Additionally, security and audit governance present their own set of complexities. Managing access and maintaining comprehensive audit trails across different modules is particularly challenging, especially for organizations in highly regulated industries that demand strict compliance controls. Review collected by and hosted on G2.com.

I like the stability of SAP SuccessFactors HCM. The training feature is something I value the most, and I found the initial setup to be simple. Review collected by and hosted on G2.com.

Complex integration Review collected by and hosted on G2.com.

The structure is clear, making it straightforward to use. Editing tasks are uncomplicated, and entering data is both simple and intuitive. The process is easy to follow, so understanding how everything works comes naturally. Any data entered or updated can be saved without hassle and is readily accessible whenever needed. It was needed to be accessed very frequently. Review collected by and hosted on G2.com.

Launching the program feels a bit unusual, and I think there is room for improvement in terms of user-friendliness. Bugs, and sometimes the program is slow to load or fails to open altogether, which can be frustrating, especially since it handles a large amount of data. Review collected by and hosted on G2.com.

It proactively identifies and assigns payroll errors in real time, helping us shift from reactive to proactive management. It also offers flexibility and scalability, and it significantly reduces the time spent addressing issues. Review collected by and hosted on G2.com.

Some features take a lot of time to understand because of the way the application is used, which can lead to increased processing time and higher costs. Customer support should be provided on time, especially when users need help understanding these features. Review collected by and hosted on G2.com.

I find SAP SuccessFactors easily accessible, and the UI look and feel is good. The theme and model are pleasant, and I like how it makes applying leaves very easy. I also appreciate how the initial setup was very easy to understand. Review collected by and hosted on G2.com.

I think the theme and colors of SAP SuccessFactors could be improved.

We can make theme a little bit darker and look and feel can be changed a little bit Review collected by and hosted on G2.com.

I like the UI of SAP SuccessFactors, as it offers easy access and accessibility for everyone involved. It’s quite important for us since a lot of people will be using it to different degrees on a daily basis. A simple yet powerful UI and UX can make the change easier. Review collected by and hosted on G2.com.

Well the reporting, it's a bit more limited and complicated vs the old SAP HCM ECC version. Review collected by and hosted on G2.com.