Salesforce Sales Cloud Features

Based on 3587 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Based on 3594 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

Based on 3618 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Based on 2895 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enables users to view and transact business with the same content in multiple languages and currencies.

Based on 3168 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.

Based on 3189 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files.

Based on 3594 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. 3023 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Syncs lead data within the sales database for consistency and accuracy 429 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 429 Salesforce Sales Cloud reviews. Provides analysis on lead scores, funnel insights, and both open and closed opportunities

Based on 9458 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Based on 6391 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information

Based on 9178 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Based on 9431 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities.

Based on 7313 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.

Based on 7604 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.

Based on 6752 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.

Based on 6652 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts.

Based on 7403 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution.

Based on 6664 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders.

Based on 6986 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.

Based on 8015 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.

Based on 5424 Salesforce Sales Cloud reviews. Enables analysis of effectiveness of an organizations various marketing activities

Based on 6809 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Tracks issues/help requests reported by customers through the resolution process.

Based on 6382 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base.

Based on 6779 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions.

Based on 5495 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management.

Based on 5985 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enables analysis of customer support activities to optimize customer support professionals, processes and tools.

Based on 2600 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file.

Based on 3054 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Based on 2890 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

Based on 5615 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone

Based on 5246 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management.

Based on 6095 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Based on 8935 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Based on 9122 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

Based on 7428 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.

As reported in 967 Salesforce Sales Cloud reviews. Compiles data from a breadth of either internal or external sources.

As reported in 998 Salesforce Sales Cloud reviews. Enables user to communicate data by securely exporting and sharing it.

Allows users to view data visualizations on several devices. This feature was mentioned in 902 Salesforce Sales Cloud reviews.

As reported in 1029 Salesforce Sales Cloud reviews. Dashboards which are customizable and interactive so that the user can view sales information in a way that fits his or her needs.

Enables user to segment customer or prospect data in meaningful ways such as by industry or region. 962 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Provides scores or rankings of each prospect based on the data provided. This feature was mentioned in 944 Salesforce Sales Cloud reviews.

Provides insights to determine which deals already in the pipeline have the best chance of closing. 957 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 855 Salesforce Sales Cloud reviews. Warns sales teams of accounts that may be at risk of being lost.

Provides live customer data so that sales organizations forecasts stay current. This feature was mentioned in 895 Salesforce Sales Cloud reviews.

Updates every time a change is made enabling users to trace a deal through the pipeline. 984 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 858 Salesforce Sales Cloud reviews. Enables competition between a sales team by providing things like challenges and scoreboards.

Provides insightful data at the account level to arm salespeople with the most relevant information possible. This feature was mentioned in 979 Salesforce Sales Cloud reviews.

Enables sales managers to stay on top of their team activities by providing visibility into customer communication. This feature was mentioned in 1047 Salesforce Sales Cloud reviews.

Based on 352 Salesforce Sales Cloud reviews. Ability to import sales and marketing collateral built outside of the solution

Provides capabilities for building unique sales and marketing content within the product. 343 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Provides pre-built templates for fast and simple content creation. This feature was mentioned in 328 Salesforce Sales Cloud reviews.

As reported in 319 Salesforce Sales Cloud reviews. Able to easily search, locate, and retrieve relevant content.

As reported in 336 Salesforce Sales Cloud reviews. Provides the ability to store and organize content.

Based on 343 Salesforce Sales Cloud reviews. Provides real-time reporting and analytics that track metrics and engagement data on sales enablement content, resources, activities, learning, etc.l

As reported in 342 Salesforce Sales Cloud reviews. Sends a notification when a prospect engages or interacts with content.

As reported in 224 Salesforce Sales Cloud reviews. Tracks the level of engagement for a specific account based on the presented content.

Tracks how frequently a particular piece of content is being used and monitors its effectiveness. 351 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 570 Salesforce Sales Cloud reviews. Records the rate at which emails are opened.

As reported in 578 Salesforce Sales Cloud reviews. Records the rate at which links in emails are followed.

Records the rate at which email attachments are opened or downloaded. 592 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 259 Salesforce Sales Cloud reviews. Organizes knowledge from fellow sales representatives and other experienced employees for reference.

As reported in 251 Salesforce Sales Cloud reviews. Offers content and training for new hires within the tool.

Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes. This feature was mentioned in 211 Salesforce Sales Cloud reviews.

Records users' practice or live pitches for future reference and improvement. This feature was mentioned in 246 Salesforce Sales Cloud reviews.

Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement. 239 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Provides a scorecard to display team and/or individual performance. 236 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Allows managers to utilize and snapshot scorecards to coach new hires and assign action items. 216 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 204 Salesforce Sales Cloud reviews. Projects team sales performance publicly to reward and motivate employees.

Updates sales data in real-time so as to help teams remain close to their goals. This feature was mentioned in 228 Salesforce Sales Cloud reviews.

As reported in 229 Salesforce Sales Cloud reviews. Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.

Motivates employees by creating time-sensitive competititons that drive performance. 202 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 447 Salesforce Sales Cloud reviews. Aligns lead scores with predefined lead distribution criteria

Matches and assigns leads to the correct sales representative 451 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 433 Salesforce Sales Cloud reviews. Determines which leads should be prioritized and then accelerates them up the pipeline

As reported in 454 Salesforce Sales Cloud reviews. Integrates with lead capture and lead intelligence tools to discover leads

Creates and assigns scoring system to rank the viability of leads 449 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Integrates with CRM or marketing automation tools to contextualize lead data This feature was mentioned in 431 Salesforce Sales Cloud reviews.

Reports on and analyzes lead scores to determine the conversion rate of lead opportunities 419 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Aligns lead scores and strategy with existing sales operations This feature was mentioned in 437 Salesforce Sales Cloud reviews.

As reported in 186 Salesforce Sales Cloud reviews. Records calls for future reference.

Based on 177 Salesforce Sales Cloud reviews. Generates an area code local to where the user is calling to increase likelihood of pick-up.

Based on 186 Salesforce Sales Cloud reviews. Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

Based on 183 Salesforce Sales Cloud reviews. Gathers contacts from integrated tools, allowing users to call with one click.

Has auto-dialing or predictive dialing functionality. This feature was mentioned in 43 Salesforce Sales Cloud reviews.

Retains a log of extraneous contact information such as timezone and contact engagement. 177 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 180 Salesforce Sales Cloud reviews. Finds and opens saved contact information for reference at the time of a new call.

Allows users to denote which contacts they believe are prospective customers. This feature was mentioned in 182 Salesforce Sales Cloud reviews.

As reported in 187 Salesforce Sales Cloud reviews. Allows users to take notes during or after the call for future reference.

Based on 183 Salesforce Sales Cloud reviews. Delivers users a daily summary of activity.

Based on 179 Salesforce Sales Cloud reviews. Sends automated voicemails to prospective clients who fail to answer.

Sends automated emails to increase engagement with prospective clients. This feature was mentioned in 189 Salesforce Sales Cloud reviews.

Organizes contacts based on probability of success. This feature was mentioned in 183 Salesforce Sales Cloud reviews.

Based on 39 Salesforce Sales Cloud reviews. Automatically transcribes and summarizes meeting discussions.

Syncs information from other software such as contacts, emails and calls to reduce manual data entry. 622 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 590 Salesforce Sales Cloud reviews. Allows administrators to schedule out emails in advance.

Reminds administrators to follow-up on emails based on pre-set reminders. 626 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Allows for the categorization of emails. 571 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Allows for the creation of templates for frequently-sent emails. 599 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Assigns achievement badges to high-performing employees based on pre-determined standards. This feature was mentioned in 440 Salesforce Sales Cloud reviews.

Automatically recognizes achievements that should be added to the leaderboard. This feature was mentioned in 503 Salesforce Sales Cloud reviews.

Helps users determine sales goals by calculating potential commission rates. 438 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Highlights top-performing employees to publicly reward their achievements. This feature was mentioned in 515 Salesforce Sales Cloud reviews.

As reported in 484 Salesforce Sales Cloud reviews. Creates user profiles similar to social media pages that display private or public statuses and updates.

Generates reports with customizable fields to further understand employee performance. 561 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Visualizes individual and team insights such as new leads and outbound calls. This feature was mentioned in 593 Salesforce Sales Cloud reviews.

As reported in 538 Salesforce Sales Cloud reviews. Allows teams to set trackable goals within the tool.

Based on 566 Salesforce Sales Cloud reviews. Integrates with CRM and financial systems to help determine goals

Organizes team members by roles, activities and objectives and weighs tasks by importance. This feature was mentioned in 529 Salesforce Sales Cloud reviews.

Based on 510 Salesforce Sales Cloud reviews. Allows managers and administrators to peruse profiles and monitor employee behavior and performance.

As reported in 39 Salesforce Sales Cloud reviews. Ability to create a map from different perspectives and with varying geographic features.

As reported in 35 Salesforce Sales Cloud reviews. Create a map made up of points and lines that may have additional information assigned to them.

Based on 39 Salesforce Sales Cloud reviews. Ability to translate data and metrics into charts, graphs, and other ways to communication information.

As reported in 39 Salesforce Sales Cloud reviews. Visualize different forms of data in one single image.

Make informed decisions and predict patterns based on data. 32 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 38 Salesforce Sales Cloud reviews. Select a point on the map and display data within a certain radius.

Use data to gather information about a specific location's geographic features. This feature was mentioned in 35 Salesforce Sales Cloud reviews.

Based on 34 Salesforce Sales Cloud reviews. Study data in live time to analyze any changes happening in the location.

The ability to convert the format of source data to one required for the reporting system. 33 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 28 Salesforce Sales Cloud reviews. Easily design and refine dashboards and reports.

Based on 26 Salesforce Sales Cloud reviews. Integrating APIs that allow you to customize your tool as needed.

Offers a chatbot to initiate and carryout inital conversations with prospects and leads. 271 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 293 Salesforce Sales Cloud reviews. Automatically calculates which leads are the most likely to become a customer.

Based on 315 Salesforce Sales Cloud reviews. Automatically contacts all leads.

Utilizes natural language processing to set up meetings. 289 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. This feature was mentioned in 350 Salesforce Sales Cloud reviews.

Automates the entry of collected data. This feature was mentioned in 341 Salesforce Sales Cloud reviews.

As reported in 335 Salesforce Sales Cloud reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

As reported in 283 Salesforce Sales Cloud reviews. Provides real-time coaching to sales representatives.

Tracks and analyzes sales representative performance. 306 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Measure return on investment and leverage data to predict profitability of future projects. This feature was mentioned in 284 Salesforce Sales Cloud reviews.

Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. This feature was mentioned in 298 Salesforce Sales Cloud reviews.

Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete. 519 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence. 511 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 467 Salesforce Sales Cloud reviews. Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls.

As reported in 462 Salesforce Sales Cloud reviews. Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more.

As reported in 521 Salesforce Sales Cloud reviews. Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach.

Integrates with calendar software so users can seamlessly schedule calls. 470 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Automatically assign strategic leads and accounts to individual reps in a shared bucket for anyone to work on. 483 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 484 Salesforce Sales Cloud reviews. Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc.

Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems. This feature was mentioned in 502 Salesforce Sales Cloud reviews.

Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members. This feature was mentioned in 498 Salesforce Sales Cloud reviews.

As reported in 484 Salesforce Sales Cloud reviews. Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints.

Provides gamifaction features to rank sales reps on performance This feature was mentioned in 418 Salesforce Sales Cloud reviews.

Records sales calls and facilitates playback This feature was mentioned in 132 Salesforce Sales Cloud reviews.

Based on 136 Salesforce Sales Cloud reviews. Utilizes machine learning technology to analyze recorded sales calls

Based on 132 Salesforce Sales Cloud reviews. Analyzes or facilitates the analysis of recorded and stored sales calls for insight

Leverages analytics to qualify and score calls in real time 132 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 141 Salesforce Sales Cloud reviews. Leverages technology to rate or "read" recordings to determine the impact of sales calls

Transcribes sales calls from speech to text This feature was mentioned in 125 Salesforce Sales Cloud reviews.

As reported in 142 Salesforce Sales Cloud reviews. Utilizes artificial intelligence technology to discover insights within recorded sales calls

Allows users to create lead prioritization rules to prioritize the msot important bueyrs and customers. 463 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Provides lead scoring features that allow user to target leads that are the most qualified and likely to engage 470 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Provides features that allow users to identify and automate the best time to send out emails or other sales engagement communcations This feature was mentioned in 429 Salesforce Sales Cloud reviews.

Provides features that allow users to have insight into buyer profiles such as likelihood to respond to emails and calls. 433 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 415 Salesforce Sales Cloud reviews. Provides AI and machine learning features that offer predictive recommendations no how to engage with buyers based on historical buyer behavior.

As reported in 64 Salesforce Sales Cloud reviews. Allows users to track how previous revenue forecasts have developed over time

As reported in 64 Salesforce Sales Cloud reviews. Allows users to track pipeline to identify deals that are stalled, at risks and future opportunities

As reported in 65 Salesforce Sales Cloud reviews. Reports results on revenue attainment, conversion rate, and overall revenue analytics

As reported in 62 Salesforce Sales Cloud reviews. Allows users to view data visualizations on several devices

Enables user to segment customer or prospect revenue data in meaningful ways such as by industry or region. This feature was mentioned in 62 Salesforce Sales Cloud reviews.

Based on 56 Salesforce Sales Cloud reviews. Provides users with ability to predict upcoming forecast based on AI insights and deal health

Provides users with ability to analyze weekly, monthly, and quarterly operational cadences to ensure success This feature was mentioned in 57 Salesforce Sales Cloud reviews.

Automatically associates calendar invites to update deal progress in a CRM This feature was mentioned in 62 Salesforce Sales Cloud reviews.

Automatically associates sales activities within emails to the relevant accounts in your CRM 60 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Automatically associates sales activities within conversation intelligence tools to the relevant accounts in your CRM 58 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 61 Salesforce Sales Cloud reviews. Automatically links marketing leads to sales generated opportunities in your CRM

Automatically captures contacts engaged with and associates to relevant accounts in a CRM 55 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 62 Salesforce Sales Cloud reviews. Identifies accounts that sales reps aren't engaging with

As reported in 62 Salesforce Sales Cloud reviews. Maximizes account coverage by determining the optimal number of accounts per rep

Identifies common themes among historical deals that are won or lost 59 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Identifies common themes and actions amongst reps that close the most deals 58 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Allows users to track the level of engagement with each account and provides insights on frequency of engagement This feature was mentioned in 54 Salesforce Sales Cloud reviews.

Identifies common themes among historical deals that are won or lost to provide insights into successful strategies This feature was mentioned in 55 Salesforce Sales Cloud reviews.

As reported in 35 Salesforce Sales Cloud reviews. Allows users to control of the sizes, shapes, and quantites of sales team areas

As reported in 33 Salesforce Sales Cloud reviews. Allows users to map your customers to strategically incorporate them into your canvassing and field sales

Automatically assigns reps to new sales opportunities that are within their current territories 33 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 32 Salesforce Sales Cloud reviews. Allows user to prioritize your contacts and leads so that the given route acommodates priority contacts

Allows users to create optimized travel routes based on assigned areas, lead locations, and appointments for the day. This feature was mentioned in 34 Salesforce Sales Cloud reviews.

Provides users with live directions en route to the final destination This feature was mentioned in 35 Salesforce Sales Cloud reviews.

Provides users with engaging sales competitions This feature was mentioned in 30 Salesforce Sales Cloud reviews.

Provides field sales statistics for all sales reps This feature was mentioned in 33 Salesforce Sales Cloud reviews.

Based on 33 Salesforce Sales Cloud reviews. Provides data on the data on the performance and whereabouts of reps in the field

Provides video capabilties that field reps can use during field sales calls 29 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 32 Salesforce Sales Cloud reviews. Allows field reps to create digital contracts within the software

Allows users to collect e-signatures within the software This feature was mentioned in 32 Salesforce Sales Cloud reviews.

This software integrates with Microsoft Teams. This feature was mentioned in 156 Salesforce Sales Cloud reviews.

Based on 157 Salesforce Sales Cloud reviews. This software integrates with popular email providers.

Based on 157 Salesforce Sales Cloud reviews. This software integrates with Zoom.

Based on 156 Salesforce Sales Cloud reviews. This software integrates with Google Meet.

This software integrates with Salesforce. This feature was mentioned in 157 Salesforce Sales Cloud reviews.

As reported in 151 Salesforce Sales Cloud reviews. Provide the ability to create a custom booking page.

Provide the ability to create custom scheduling URLs. 155 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Provide the ability to create a personalized web embed. 154 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 155 Salesforce Sales Cloud reviews. Allow users to set automatic working hours.

Based on 154 Salesforce Sales Cloud reviews. Automatically update calendars after a meeting has been booked.

Provide the ability to incorporate buffer times, leaving time before and after meetings. 157 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 123 Salesforce Sales Cloud reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. This feature was mentioned in 123 Salesforce Sales Cloud reviews.

Condenses long documents or text into a brief summary. This feature was mentioned in 57 Salesforce Sales Cloud reviews.

As reported in 883 Salesforce Sales Cloud reviews. Allows users to generate text based on a text prompt.

Allows users to generate text based on a text prompt. 292 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 73 Salesforce Sales Cloud reviews. Condenses long documents or text into a brief summary.

Based on 269 Salesforce Sales Cloud reviews. Allows users to generate text based on a text prompt.

Based on 175 Salesforce Sales Cloud reviews. Provides ability to score accounts based on potential revenue to prioritize accordingly.

As reported in 165 Salesforce Sales Cloud reviews. Provides ability to structure topline revenue goals.

Based on 170 Salesforce Sales Cloud reviews. Segment accounts based on ideal customer profile and business objectives.

Ability to monitor plan performance data to identify deviations and course correct for rep and business unit. 171 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 169 Salesforce Sales Cloud reviews. Forecast sales data for sales teams, individual reps, territories, or products.

Integrates with a variety of business systems to pull in relevant data and make data-driven decisions. 168 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 165 Salesforce Sales Cloud reviews. Abilty to create and run "what-if" scenario modeling to inform business decisions.

As reported in 166 Salesforce Sales Cloud reviews. Ability to manage distribution of territories and alter segmentation and coverage to meet business goals.

Based on 171 Salesforce Sales Cloud reviews. Define territories to ensure optimized market coverage and allocate resources appropriately.

Based on 168 Salesforce Sales Cloud reviews. Ability to manage and adjust quotas continuously as needed based on market changes, new hires, territory changes.

As reported in 175 Salesforce Sales Cloud reviews. Enable organizations to adjust sales capacity based on volatility such as headcount changes, restructuring, or organizational growth.

Design quota targets based on factors such as account size, rep performance, and pipeline needs. 169 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 52 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

Based on 52 Salesforce Sales Cloud reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience This feature was mentioned in 52 Salesforce Sales Cloud reviews.

Makes informed choices based on available data and objectives This feature was mentioned in 53 Salesforce Sales Cloud reviews.

Capability to perform complex tasks without constant human input 19 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Works across multiple software systems or databases This feature was mentioned in 19 Salesforce Sales Cloud reviews.

Improves performance based on feedback and experience 19 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Anticipates needs and offers suggestions without prompting 19 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Makes informed choices based on available data and objectives This feature was mentioned in 19 Salesforce Sales Cloud reviews.

Based on 57 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

As reported in 56 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

Capability to perform complex tasks without constant human input 245 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 245 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

As reported in 242 Salesforce Sales Cloud reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience This feature was mentioned in 239 Salesforce Sales Cloud reviews.

As reported in 237 Salesforce Sales Cloud reviews. Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting 239 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 241 Salesforce Sales Cloud reviews. Makes informed choices based on available data and objectives

Based on 75 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation 75 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 76 Salesforce Sales Cloud reviews. Anticipates needs and offers suggestions without prompting

Based on 65 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

Based on 63 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

Works across multiple software systems or databases 63 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Improves performance based on feedback and experience 64 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 64 Salesforce Sales Cloud reviews. Engages in human-like conversation for task delegation

As reported in 63 Salesforce Sales Cloud reviews. Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives This feature was mentioned in 66 Salesforce Sales Cloud reviews.

Capability to perform complex tasks without constant human input This feature was mentioned in 81 Salesforce Sales Cloud reviews.

Based on 80 Salesforce Sales Cloud reviews. Works across multiple software systems or databases

Based on 80 Salesforce Sales Cloud reviews. Improves performance based on feedback and experience

Engages in human-like conversation for task delegation This feature was mentioned in 80 Salesforce Sales Cloud reviews.

Anticipates needs and offers suggestions without prompting 80 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Capability to perform complex tasks without constant human input 38 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 39 Salesforce Sales Cloud reviews. Engages in human-like conversation for task delegation

Based on 22 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

Based on 22 Salesforce Sales Cloud reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience 22 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 22 Salesforce Sales Cloud reviews. Makes informed choices based on available data and objectives

Based on 32 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

As reported in 32 Salesforce Sales Cloud reviews. Engages in human-like conversation for task delegation

As reported in 32 Salesforce Sales Cloud reviews. Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input This feature was mentioned in 89 Salesforce Sales Cloud reviews.

As reported in 90 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

As reported in 87 Salesforce Sales Cloud reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience 89 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 89 Salesforce Sales Cloud reviews. Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting 89 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 88 Salesforce Sales Cloud reviews. Makes informed choices based on available data and objectives

Based on 26 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

Based on 26 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

Works across multiple software systems or databases 25 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 24 Salesforce Sales Cloud reviews. Improves performance based on feedback and experience

As reported in 25 Salesforce Sales Cloud reviews. Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting 25 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Makes informed choices based on available data and objectives 25 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Capability to perform complex tasks without constant human input 12 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 13 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

Based on 12 Salesforce Sales Cloud reviews. Works across multiple software systems or databases

As reported in 13 Salesforce Sales Cloud reviews. Improves performance based on feedback and experience

Engages in human-like conversation for task delegation 12 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 13 Salesforce Sales Cloud reviews. Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives 13 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Capability to perform complex tasks without constant human input This feature was mentioned in 33 Salesforce Sales Cloud reviews.

As reported in 33 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

Provides interactive learning to improve skill gaps through role-playing, practicing pitches, scenario-based simulations, etc. This feature was mentioned in 25 Salesforce Sales Cloud reviews.

Offers real-time feedback and actionable insights from structured, customized sales coaching assessments and templates. This feature was mentioned in 25 Salesforce Sales Cloud reviews.

Provides personalized, interactive training to onboard new hires successfully while monitoring their progress and readiness. This feature was mentioned in 25 Salesforce Sales Cloud reviews.

Based on 25 Salesforce Sales Cloud reviews. Provides the tools and resources for alignment of all revenue-generating teams to engage customers in a consistent and personalized way

Based on 26 Salesforce Sales Cloud reviews. Uses AI for predictive insights, recommendations for content, or automating workflows for onboarding and learning assignments

Based on 25 Salesforce Sales Cloud reviews. Delivers a holistic view of interaction data and behavioral patterns across the entire customer journey to improve the buying experience and drive revenue growth