Salesforce Sales Cloud Features

Based on 3592 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Based on 3600 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

Based on 3622 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Based on 2896 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enables users to view and transact business with the same content in multiple languages and currencies.

Based on 3172 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.

Based on 3191 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files.

Based on 3602 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

As reported in 3027 Salesforce Sales Cloud reviews. Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.

Syncs lead data within the sales database for consistency and accuracy This feature was mentioned in 432 Salesforce Sales Cloud reviews.

Based on 432 Salesforce Sales Cloud reviews. Provides analysis on lead scores, funnel insights, and both open and closed opportunities

Based on 9480 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Based on 6393 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information

Based on 9208 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Based on 9452 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities.

Based on 7315 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.

Based on 7608 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.

Based on 6753 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.

Based on 6654 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts.

Based on 7406 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution.

Based on 6668 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders.

Based on 6987 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.

Based on 8025 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.

Enables analysis of effectiveness of an organizations various marketing activities This feature was mentioned in 5425 Salesforce Sales Cloud reviews.

Based on 6812 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Tracks issues/help requests reported by customers through the resolution process.

Based on 6384 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base.

Based on 6783 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions.

Based on 5496 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management.

Based on 5986 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enables analysis of customer support activities to optimize customer support professionals, processes and tools.

Based on 2603 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file.

Based on 3063 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Based on 2892 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

Based on 5617 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone

Based on 5246 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management.

Based on 6095 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Based on 8945 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Based on 9130 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

Based on 7436 Salesforce Sales Cloud reviews and verified by the G2 Product R&D team. Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.

Based on 965 Salesforce Sales Cloud reviews. Compiles data from a breadth of either internal or external sources.

As reported in 996 Salesforce Sales Cloud reviews. Enables user to communicate data by securely exporting and sharing it.

Allows users to view data visualizations on several devices. This feature was mentioned in 900 Salesforce Sales Cloud reviews.

Dashboards which are customizable and interactive so that the user can view sales information in a way that fits his or her needs. 1028 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Enables user to segment customer or prospect data in meaningful ways such as by industry or region. This feature was mentioned in 960 Salesforce Sales Cloud reviews.

Provides scores or rankings of each prospect based on the data provided. This feature was mentioned in 943 Salesforce Sales Cloud reviews.

Provides insights to determine which deals already in the pipeline have the best chance of closing. 956 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Warns sales teams of accounts that may be at risk of being lost. 853 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Provides live customer data so that sales organizations forecasts stay current. 893 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Updates every time a change is made enabling users to trace a deal through the pipeline. This feature was mentioned in 982 Salesforce Sales Cloud reviews.

Enables competition between a sales team by providing things like challenges and scoreboards. This feature was mentioned in 856 Salesforce Sales Cloud reviews.

As reported in 978 Salesforce Sales Cloud reviews. Provides insightful data at the account level to arm salespeople with the most relevant information possible.

As reported in 1046 Salesforce Sales Cloud reviews. Enables sales managers to stay on top of their team activities by providing visibility into customer communication.

Based on 352 Salesforce Sales Cloud reviews. Ability to import sales and marketing collateral built outside of the solution

Provides capabilities for building unique sales and marketing content within the product. This feature was mentioned in 343 Salesforce Sales Cloud reviews.

As reported in 328 Salesforce Sales Cloud reviews. Provides pre-built templates for fast and simple content creation.

Able to easily search, locate, and retrieve relevant content. This feature was mentioned in 318 Salesforce Sales Cloud reviews.

Based on 336 Salesforce Sales Cloud reviews. Provides the ability to store and organize content.

Provides real-time reporting and analytics that track metrics and engagement data on sales enablement content, resources, activities, learning, etc.l This feature was mentioned in 343 Salesforce Sales Cloud reviews.

As reported in 341 Salesforce Sales Cloud reviews. Sends a notification when a prospect engages or interacts with content.

Tracks the level of engagement for a specific account based on the presented content. This feature was mentioned in 223 Salesforce Sales Cloud reviews.

Tracks how frequently a particular piece of content is being used and monitors its effectiveness. This feature was mentioned in 350 Salesforce Sales Cloud reviews.

Records the rate at which emails are opened. This feature was mentioned in 567 Salesforce Sales Cloud reviews.

Records the rate at which links in emails are followed. 576 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 590 Salesforce Sales Cloud reviews. Records the rate at which email attachments are opened or downloaded.

Based on 258 Salesforce Sales Cloud reviews. Organizes knowledge from fellow sales representatives and other experienced employees for reference.

As reported in 250 Salesforce Sales Cloud reviews. Offers content and training for new hires within the tool.

As reported in 209 Salesforce Sales Cloud reviews. Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.

Based on 244 Salesforce Sales Cloud reviews. Records users' practice or live pitches for future reference and improvement.

Based on 239 Salesforce Sales Cloud reviews. Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.

Provides a scorecard to display team and/or individual performance. This feature was mentioned in 234 Salesforce Sales Cloud reviews.

Based on 215 Salesforce Sales Cloud reviews. Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.

As reported in 202 Salesforce Sales Cloud reviews. Projects team sales performance publicly to reward and motivate employees.

As reported in 226 Salesforce Sales Cloud reviews. Updates sales data in real-time so as to help teams remain close to their goals.

Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction. This feature was mentioned in 228 Salesforce Sales Cloud reviews.

As reported in 200 Salesforce Sales Cloud reviews. Motivates employees by creating time-sensitive competititons that drive performance.

Aligns lead scores with predefined lead distribution criteria 451 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Matches and assigns leads to the correct sales representative 455 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Determines which leads should be prioritized and then accelerates them up the pipeline 435 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 458 Salesforce Sales Cloud reviews. Integrates with lead capture and lead intelligence tools to discover leads

As reported in 452 Salesforce Sales Cloud reviews. Creates and assigns scoring system to rank the viability of leads

Integrates with CRM or marketing automation tools to contextualize lead data 433 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Reports on and analyzes lead scores to determine the conversion rate of lead opportunities This feature was mentioned in 421 Salesforce Sales Cloud reviews.

Aligns lead scores and strategy with existing sales operations 441 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 185 Salesforce Sales Cloud reviews. Records calls for future reference.

Generates an area code local to where the user is calling to increase likelihood of pick-up. 176 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise. 185 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 182 Salesforce Sales Cloud reviews. Gathers contacts from integrated tools, allowing users to call with one click.

Has auto-dialing or predictive dialing functionality. 43 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Retains a log of extraneous contact information such as timezone and contact engagement. 176 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Finds and opens saved contact information for reference at the time of a new call. This feature was mentioned in 179 Salesforce Sales Cloud reviews.

Based on 181 Salesforce Sales Cloud reviews. Allows users to denote which contacts they believe are prospective customers.

Based on 187 Salesforce Sales Cloud reviews. Allows users to take notes during or after the call for future reference.

Delivers users a daily summary of activity. This feature was mentioned in 182 Salesforce Sales Cloud reviews.

Based on 178 Salesforce Sales Cloud reviews. Sends automated voicemails to prospective clients who fail to answer.

As reported in 188 Salesforce Sales Cloud reviews. Sends automated emails to increase engagement with prospective clients.

As reported in 182 Salesforce Sales Cloud reviews. Organizes contacts based on probability of success.

Based on 38 Salesforce Sales Cloud reviews. Automatically transcribes and summarizes meeting discussions.

Based on 620 Salesforce Sales Cloud reviews. Syncs information from other software such as contacts, emails and calls to reduce manual data entry.

Based on 589 Salesforce Sales Cloud reviews. Allows administrators to schedule out emails in advance.

Reminds administrators to follow-up on emails based on pre-set reminders. 624 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 569 Salesforce Sales Cloud reviews. Allows for the categorization of emails.

Based on 596 Salesforce Sales Cloud reviews. Allows for the creation of templates for frequently-sent emails.

Assigns achievement badges to high-performing employees based on pre-determined standards. This feature was mentioned in 437 Salesforce Sales Cloud reviews.

Automatically recognizes achievements that should be added to the leaderboard. 501 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 435 Salesforce Sales Cloud reviews. Helps users determine sales goals by calculating potential commission rates.

Based on 512 Salesforce Sales Cloud reviews. Highlights top-performing employees to publicly reward their achievements.

Creates user profiles similar to social media pages that display private or public statuses and updates. This feature was mentioned in 482 Salesforce Sales Cloud reviews.

Based on 559 Salesforce Sales Cloud reviews. Generates reports with customizable fields to further understand employee performance.

Visualizes individual and team insights such as new leads and outbound calls. 592 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Allows teams to set trackable goals within the tool. This feature was mentioned in 535 Salesforce Sales Cloud reviews.

As reported in 564 Salesforce Sales Cloud reviews. Integrates with CRM and financial systems to help determine goals

Organizes team members by roles, activities and objectives and weighs tasks by importance. 527 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 508 Salesforce Sales Cloud reviews. Allows managers and administrators to peruse profiles and monitor employee behavior and performance.

Ability to create a map from different perspectives and with varying geographic features. 39 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 35 Salesforce Sales Cloud reviews. Create a map made up of points and lines that may have additional information assigned to them.

Ability to translate data and metrics into charts, graphs, and other ways to communication information. This feature was mentioned in 39 Salesforce Sales Cloud reviews.

As reported in 39 Salesforce Sales Cloud reviews. Visualize different forms of data in one single image.

As reported in 32 Salesforce Sales Cloud reviews. Make informed decisions and predict patterns based on data.

Select a point on the map and display data within a certain radius. This feature was mentioned in 38 Salesforce Sales Cloud reviews.

As reported in 35 Salesforce Sales Cloud reviews. Use data to gather information about a specific location's geographic features.

Study data in live time to analyze any changes happening in the location. 34 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

The ability to convert the format of source data to one required for the reporting system. This feature was mentioned in 33 Salesforce Sales Cloud reviews.

Easily design and refine dashboards and reports. This feature was mentioned in 28 Salesforce Sales Cloud reviews.

Integrating APIs that allow you to customize your tool as needed. This feature was mentioned in 26 Salesforce Sales Cloud reviews.

Offers a chatbot to initiate and carryout inital conversations with prospects and leads. This feature was mentioned in 272 Salesforce Sales Cloud reviews.

Automatically calculates which leads are the most likely to become a customer. This feature was mentioned in 295 Salesforce Sales Cloud reviews.

Automatically contacts all leads. This feature was mentioned in 315 Salesforce Sales Cloud reviews.

Utilizes natural language processing to set up meetings. This feature was mentioned in 290 Salesforce Sales Cloud reviews.

Based on 352 Salesforce Sales Cloud reviews. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Automates the entry of collected data. This feature was mentioned in 343 Salesforce Sales Cloud reviews.

Based on 338 Salesforce Sales Cloud reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Provides real-time coaching to sales representatives. 284 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Tracks and analyzes sales representative performance. 306 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 284 Salesforce Sales Cloud reviews. Measure return on investment and leverage data to predict profitability of future projects.

Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. 300 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete. This feature was mentioned in 518 Salesforce Sales Cloud reviews.

Based on 510 Salesforce Sales Cloud reviews. Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence.

Based on 465 Salesforce Sales Cloud reviews. Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls.

Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more. 460 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 522 Salesforce Sales Cloud reviews. Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach.

As reported in 467 Salesforce Sales Cloud reviews. Integrates with calendar software so users can seamlessly schedule calls.

Based on 480 Salesforce Sales Cloud reviews. Automatically assign strategic leads and accounts to individual reps in a shared bucket for anyone to work on.

As reported in 482 Salesforce Sales Cloud reviews. Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc.

Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems. 501 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members. 498 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints. 483 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Provides gamifaction features to rank sales reps on performance This feature was mentioned in 415 Salesforce Sales Cloud reviews.

As reported in 129 Salesforce Sales Cloud reviews. Records sales calls and facilitates playback

Utilizes machine learning technology to analyze recorded sales calls This feature was mentioned in 133 Salesforce Sales Cloud reviews.

Analyzes or facilitates the analysis of recorded and stored sales calls for insight 129 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Leverages analytics to qualify and score calls in real time 130 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 139 Salesforce Sales Cloud reviews. Leverages technology to rate or "read" recordings to determine the impact of sales calls

Transcribes sales calls from speech to text This feature was mentioned in 123 Salesforce Sales Cloud reviews.

As reported in 140 Salesforce Sales Cloud reviews. Utilizes artificial intelligence technology to discover insights within recorded sales calls

Based on 461 Salesforce Sales Cloud reviews. Allows users to create lead prioritization rules to prioritize the msot important bueyrs and customers.

Provides lead scoring features that allow user to target leads that are the most qualified and likely to engage This feature was mentioned in 469 Salesforce Sales Cloud reviews.

As reported in 426 Salesforce Sales Cloud reviews. Provides features that allow users to identify and automate the best time to send out emails or other sales engagement communcations

Based on 430 Salesforce Sales Cloud reviews. Provides features that allow users to have insight into buyer profiles such as likelihood to respond to emails and calls.

Based on 412 Salesforce Sales Cloud reviews. Provides AI and machine learning features that offer predictive recommendations no how to engage with buyers based on historical buyer behavior.

Allows users to track how previous revenue forecasts have developed over time This feature was mentioned in 64 Salesforce Sales Cloud reviews.

Allows users to track pipeline to identify deals that are stalled, at risks and future opportunities 64 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Reports results on revenue attainment, conversion rate, and overall revenue analytics 65 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Allows users to view data visualizations on several devices This feature was mentioned in 62 Salesforce Sales Cloud reviews.

Based on 62 Salesforce Sales Cloud reviews. Enables user to segment customer or prospect revenue data in meaningful ways such as by industry or region.

As reported in 56 Salesforce Sales Cloud reviews. Provides users with ability to predict upcoming forecast based on AI insights and deal health

Provides users with ability to analyze weekly, monthly, and quarterly operational cadences to ensure success This feature was mentioned in 57 Salesforce Sales Cloud reviews.

Based on 62 Salesforce Sales Cloud reviews. Automatically associates calendar invites to update deal progress in a CRM

Automatically associates sales activities within emails to the relevant accounts in your CRM This feature was mentioned in 60 Salesforce Sales Cloud reviews.

Automatically associates sales activities within conversation intelligence tools to the relevant accounts in your CRM This feature was mentioned in 58 Salesforce Sales Cloud reviews.

Automatically links marketing leads to sales generated opportunities in your CRM 61 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 55 Salesforce Sales Cloud reviews. Automatically captures contacts engaged with and associates to relevant accounts in a CRM

Based on 62 Salesforce Sales Cloud reviews. Identifies accounts that sales reps aren't engaging with

Maximizes account coverage by determining the optimal number of accounts per rep This feature was mentioned in 62 Salesforce Sales Cloud reviews.

Based on 59 Salesforce Sales Cloud reviews. Identifies common themes among historical deals that are won or lost

Identifies common themes and actions amongst reps that close the most deals This feature was mentioned in 58 Salesforce Sales Cloud reviews.

As reported in 54 Salesforce Sales Cloud reviews. Allows users to track the level of engagement with each account and provides insights on frequency of engagement

Identifies common themes among historical deals that are won or lost to provide insights into successful strategies 55 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Allows users to control of the sizes, shapes, and quantites of sales team areas This feature was mentioned in 36 Salesforce Sales Cloud reviews.

Allows users to map your customers to strategically incorporate them into your canvassing and field sales This feature was mentioned in 34 Salesforce Sales Cloud reviews.

Automatically assigns reps to new sales opportunities that are within their current territories 34 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Allows user to prioritize your contacts and leads so that the given route acommodates priority contacts This feature was mentioned in 33 Salesforce Sales Cloud reviews.

Allows users to create optimized travel routes based on assigned areas, lead locations, and appointments for the day. 35 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 36 Salesforce Sales Cloud reviews. Provides users with live directions en route to the final destination

As reported in 31 Salesforce Sales Cloud reviews. Provides users with engaging sales competitions

Provides field sales statistics for all sales reps This feature was mentioned in 34 Salesforce Sales Cloud reviews.

Based on 34 Salesforce Sales Cloud reviews. Provides data on the data on the performance and whereabouts of reps in the field

Based on 30 Salesforce Sales Cloud reviews. Provides video capabilties that field reps can use during field sales calls

Based on 33 Salesforce Sales Cloud reviews. Allows field reps to create digital contracts within the software

As reported in 33 Salesforce Sales Cloud reviews. Allows users to collect e-signatures within the software

Based on 154 Salesforce Sales Cloud reviews. This software integrates with Microsoft Teams.

This software integrates with popular email providers. This feature was mentioned in 155 Salesforce Sales Cloud reviews.

This software integrates with Zoom. 154 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 153 Salesforce Sales Cloud reviews. This software integrates with Google Meet.

This software integrates with Salesforce. 156 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Provide the ability to create a custom booking page. This feature was mentioned in 149 Salesforce Sales Cloud reviews.

Based on 152 Salesforce Sales Cloud reviews. Provide the ability to create custom scheduling URLs.

As reported in 152 Salesforce Sales Cloud reviews. Provide the ability to create a personalized web embed.

Allow users to set automatic working hours. 153 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Automatically update calendars after a meeting has been booked. 152 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Provide the ability to incorporate buffer times, leaving time before and after meetings. This feature was mentioned in 154 Salesforce Sales Cloud reviews.

Based on 125 Salesforce Sales Cloud reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. This feature was mentioned in 125 Salesforce Sales Cloud reviews.

As reported in 56 Salesforce Sales Cloud reviews. Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt. This feature was mentioned in 884 Salesforce Sales Cloud reviews.

Allows users to generate text based on a text prompt. This feature was mentioned in 290 Salesforce Sales Cloud reviews.

Condenses long documents or text into a brief summary. This feature was mentioned in 72 Salesforce Sales Cloud reviews.

Allows users to generate text based on a text prompt. 267 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Provides ability to score accounts based on potential revenue to prioritize accordingly. This feature was mentioned in 173 Salesforce Sales Cloud reviews.

Provides ability to structure topline revenue goals. This feature was mentioned in 163 Salesforce Sales Cloud reviews.

Segment accounts based on ideal customer profile and business objectives. 168 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Ability to monitor plan performance data to identify deviations and course correct for rep and business unit. This feature was mentioned in 170 Salesforce Sales Cloud reviews.

As reported in 168 Salesforce Sales Cloud reviews. Forecast sales data for sales teams, individual reps, territories, or products.

Based on 166 Salesforce Sales Cloud reviews. Integrates with a variety of business systems to pull in relevant data and make data-driven decisions.

Abilty to create and run "what-if" scenario modeling to inform business decisions. This feature was mentioned in 163 Salesforce Sales Cloud reviews.

Based on 165 Salesforce Sales Cloud reviews. Ability to manage distribution of territories and alter segmentation and coverage to meet business goals.

Define territories to ensure optimized market coverage and allocate resources appropriately. 170 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Ability to manage and adjust quotas continuously as needed based on market changes, new hires, territory changes. 167 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 174 Salesforce Sales Cloud reviews. Enable organizations to adjust sales capacity based on volatility such as headcount changes, restructuring, or organizational growth.

Design quota targets based on factors such as account size, rep performance, and pipeline needs. This feature was mentioned in 167 Salesforce Sales Cloud reviews.

Capability to perform complex tasks without constant human input This feature was mentioned in 54 Salesforce Sales Cloud reviews.

Based on 54 Salesforce Sales Cloud reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience 55 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Makes informed choices based on available data and objectives This feature was mentioned in 56 Salesforce Sales Cloud reviews.

Based on 19 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

Works across multiple software systems or databases This feature was mentioned in 19 Salesforce Sales Cloud reviews.

Improves performance based on feedback and experience 19 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Anticipates needs and offers suggestions without prompting This feature was mentioned in 19 Salesforce Sales Cloud reviews.

Based on 19 Salesforce Sales Cloud reviews. Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input 56 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 55 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

Capability to perform complex tasks without constant human input This feature was mentioned in 245 Salesforce Sales Cloud reviews.

Ability to break down and plan multi-step processes 244 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Works across multiple software systems or databases 243 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 239 Salesforce Sales Cloud reviews. Improves performance based on feedback and experience

Engages in human-like conversation for task delegation This feature was mentioned in 236 Salesforce Sales Cloud reviews.

Anticipates needs and offers suggestions without prompting This feature was mentioned in 239 Salesforce Sales Cloud reviews.

Based on 241 Salesforce Sales Cloud reviews. Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input 74 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 73 Salesforce Sales Cloud reviews. Engages in human-like conversation for task delegation

Based on 75 Salesforce Sales Cloud reviews. Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input This feature was mentioned in 62 Salesforce Sales Cloud reviews.

As reported in 60 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

Works across multiple software systems or databases 60 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 61 Salesforce Sales Cloud reviews. Improves performance based on feedback and experience

Based on 61 Salesforce Sales Cloud reviews. Engages in human-like conversation for task delegation

As reported in 60 Salesforce Sales Cloud reviews. Anticipates needs and offers suggestions without prompting

Based on 63 Salesforce Sales Cloud reviews. Makes informed choices based on available data and objectives

As reported in 80 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

Works across multiple software systems or databases This feature was mentioned in 79 Salesforce Sales Cloud reviews.

Based on 79 Salesforce Sales Cloud reviews. Improves performance based on feedback and experience

Based on 79 Salesforce Sales Cloud reviews. Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting 79 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 38 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation 39 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Ability to break down and plan multi-step processes 21 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 21 Salesforce Sales Cloud reviews. Works across multiple software systems or databases

Based on 22 Salesforce Sales Cloud reviews. Improves performance based on feedback and experience

As reported in 22 Salesforce Sales Cloud reviews. Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input 33 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

As reported in 32 Salesforce Sales Cloud reviews. Engages in human-like conversation for task delegation

As reported in 33 Salesforce Sales Cloud reviews. Anticipates needs and offers suggestions without prompting

Based on 86 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

As reported in 87 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

Based on 84 Salesforce Sales Cloud reviews. Works across multiple software systems or databases

Based on 87 Salesforce Sales Cloud reviews. Improves performance based on feedback and experience

Engages in human-like conversation for task delegation 86 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Based on 87 Salesforce Sales Cloud reviews. Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives This feature was mentioned in 86 Salesforce Sales Cloud reviews.

Based on 27 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

As reported in 27 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

As reported in 26 Salesforce Sales Cloud reviews. Works across multiple software systems or databases

As reported in 25 Salesforce Sales Cloud reviews. Improves performance based on feedback and experience

Engages in human-like conversation for task delegation This feature was mentioned in 27 Salesforce Sales Cloud reviews.

Anticipates needs and offers suggestions without prompting This feature was mentioned in 26 Salesforce Sales Cloud reviews.

Makes informed choices based on available data and objectives This feature was mentioned in 27 Salesforce Sales Cloud reviews.

Based on 10 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

As reported in 12 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

Works across multiple software systems or databases This feature was mentioned in 11 Salesforce Sales Cloud reviews.

Improves performance based on feedback and experience 12 reviewers of Salesforce Sales Cloud have provided feedback on this feature.

Engages in human-like conversation for task delegation This feature was mentioned in 10 Salesforce Sales Cloud reviews.

As reported in 11 Salesforce Sales Cloud reviews. Anticipates needs and offers suggestions without prompting

Based on 11 Salesforce Sales Cloud reviews. Makes informed choices based on available data and objectives

Based on 31 Salesforce Sales Cloud reviews. Capability to perform complex tasks without constant human input

As reported in 32 Salesforce Sales Cloud reviews. Ability to break down and plan multi-step processes

Based on 26 Salesforce Sales Cloud reviews. Provides interactive learning to improve skill gaps through role-playing, practicing pitches, scenario-based simulations, etc.

As reported in 26 Salesforce Sales Cloud reviews. Offers real-time feedback and actionable insights from structured, customized sales coaching assessments and templates.

As reported in 25 Salesforce Sales Cloud reviews. Provides personalized, interactive training to onboard new hires successfully while monitoring their progress and readiness.

Based on 25 Salesforce Sales Cloud reviews. Provides the tools and resources for alignment of all revenue-generating teams to engage customers in a consistent and personalized way

Uses AI for predictive insights, recommendations for content, or automating workflows for onboarding and learning assignments This feature was mentioned in 27 Salesforce Sales Cloud reviews.

Delivers a holistic view of interaction data and behavioral patterns across the entire customer journey to improve the buying experience and drive revenue growth This feature was mentioned in 26 Salesforce Sales Cloud reviews.