# Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in providing a comprehensive view of the sales pipeline, allowing users to manage leads, opportunities, contacts, and activities all in one place. This integration helps streamline workflows and reduces the need to switch between multiple tools, which users find particularly beneficial.
- **Users say** that HubSpot Sales Hub stands out for its user-friendly interface, making it easy to manage all sales activities in a single platform. Reviewers appreciate the clear tracking of activities and deals, which aids in monitoring performance with reliable, up-to-date data.
- **According to verified reviews** , Agentforce Sales is praised for its automation capabilities, which help users save time on repetitive tasks. This feature not only enhances productivity but also promotes transparency within teams, as users can easily check all activities performed.
- **Reviewers mention** that HubSpot Sales Hub offers insightful reporting features that are simple to access. Users find that these reports help them stay organized and on top of opportunities, making it easier to build relationships with customers.
- **G2 reviewers highlight** that while Agentforce Sales has a slightly lower ease of setup score, users still find the onboarding process intuitive, allowing them to quickly adapt to the platform. This is particularly important for teams looking to minimize downtime during implementation.
- **Users report** that both platforms have strong customer support, but HubSpot Sales Hub tends to receive higher ratings for the quality of support. This can be a crucial factor for businesses that require ongoing assistance and guidance as they navigate their sales processes.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 25,865 | 13,891 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (60.8% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | $0.00 | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Ease of Use (3657 reviews)
- Features (3166 reviews)

Cons:
- Learning Curve (1830 reviews)
- Limitations (1411 reviews)

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14221 reviews) | 8.6 (10088 reviews) | 
  | **Ease of Use** | 8.2 (18239 reviews) | 8.7 (10981 reviews) | 
  | **Ease of Setup** | 7.8 (9174 reviews) | 8.3 (4942 reviews) | 
  | **Ease of Admin** | 7.9 (4504 reviews) | 8.6 (3173 reviews) | 
  | **Quality of Support** | 8.1 (12421 reviews) | 8.6 (9087 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4470 reviews) | 8.7 (3125 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13840 reviews) | 8.7 (9631 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11210 |
| **HubSpot Sales Hub** | 8.0/10 | 7659 |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9651 reviews) ✓ Verified | 8.7 (6182 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6404 reviews) ✓ Verified | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9381 reviews) ✓ Verified | 8.6 (6061 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (9574 reviews) ✓ Verified | 8.6 (6212 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.0 (7328 reviews) ✓ Verified | 7.8 (4202 reviews) ✓ Verified | 
| **Desktop Integration** | 8.2 (7633 reviews) ✓ Verified | 8.5 (5097 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.0 (6769 reviews) ✓ Verified | 7.8 (3264 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.1 (6672 reviews) ✓ Verified | 7.8 (3173 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.3 (7422 reviews) ✓ Verified | 8.2 (2468 reviews) | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Email Marketing** | 8.0 (6683 reviews) ✓ Verified | 8.7 (5430 reviews) ✓ Verified | 
| **Campaign Management** | 8.1 (7002 reviews) ✓ Verified | 8.5 (5066 reviews) ✓ Verified | 
| **Lead Management** | 8.5 (8158 reviews) ✓ Verified | 8.7 (5273 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.9 (5430 reviews) | 8.1 (4453 reviews) ✓ Verified | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Case Management** | 8.3 (6842 reviews) ✓ Verified | 8.3 (3637 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (6389 reviews) ✓ Verified | 8.1 (2466 reviews) | 
| **Knowledge Base** | 8.2 (6794 reviews) ✓ Verified | 8.4 (3306 reviews) ✓ Verified | 
| **Call Center Features** | 8.0 (5500 reviews) ✓ Verified | 8.0 (3283 reviews) ✓ Verified | 
| **Support Analytics** | 8.2 (5990 reviews) ✓ Verified | 8.3 (3511 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | 8.5 (9070 reviews) ✓ Verified | 8.2 (5861 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (9229 reviews) ✓ Verified | 8.4 (6169 reviews) ✓ Verified | 
| **Forecasting** | 8.2 (7491 reviews) ✓ Verified | 8.0 (4302 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5639 reviews) ✓ Verified | 8.0 (3812 reviews) ✓ Verified | 
| **Social Network Integration** | 7.8 (5248 reviews) ✓ Verified | 8.1 (2462 reviews) ✓ Verified | 
| **Mobile User Support** | 7.7 (6115 reviews) ✓ Verified | 7.7 (4134 reviews) ✓ Verified | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Customization** | 8.5 (3713 reviews) ✓ Verified | 8.0 (2963 reviews) ✓ Verified | 
| **Workflow Capability** | 8.5 (3716 reviews) ✓ Verified | 8.3 (2613 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (3651 reviews) ✓ Verified | 8.5 (2988 reviews) ✓ Verified | 
| **Internationalization** | 8.4 (2907 reviews) ✓ Verified | 8.1 (2281 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 8.5 (3190 reviews) ✓ Verified | 7.5 (1976 reviews) | 
| **Document & Content Mgmt.** | 8.1 (3207 reviews) ✓ Verified | 8.0 (2585 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.7 (3705 reviews) ✓ Verified | 8.6 (3035 reviews) ✓ Verified | 
| **Output Document Generation** | 8.1 (3034 reviews) | 8.0 (1668 reviews) | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2617 reviews) ✓ Verified | 8.4 (2271 reviews) ✓ Verified | 
| **Integration APIs** | 8.5 (3120 reviews) ✓ Verified | 8.2 (2401 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.5 (2924 reviews) ✓ Verified | 8.2 (2252 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | 7.6 (906 reviews) | 7.4 (694 reviews) | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (306 reviews) | 7.2 (221 reviews) | 
| **Multi-step Planning** | 8.0 (256 reviews) | 7.2 (215 reviews) | 
| **Cross-system Integration** | 8.4 (284 reviews) | 7.4 (225 reviews) | 
| **Adaptive Learning** | 8.1 (240 reviews) | 7.1 (216 reviews) | 
| **Natural Language Interaction** | 8.1 (246 reviews) | 7.0 (222 reviews) | 
| **Proactive Assistance** | 8.3 (273 reviews) | 7.1 (218 reviews) | 
| **Decision Making** | 8.3 (270 reviews) | 7.2 (216 reviews) | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 425 |
| **HubSpot Sales Hub** | 8.4/10 | 840 |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Customer-facing Chatbot** | 8.5 (272 reviews) | 8.4 (526 reviews) | 
| **Lead Qualification** | 8.8 (297 reviews) | 8.6 (623 reviews) | 
| **Lead Follow-up** | 8.8 (320 reviews) | 8.9 (651 reviews) | 
| **Meeting Scheduling ** | 8.6 (292 reviews) | 8.9 (657 reviews) | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | 8.9 (678 reviews) | 
| **Data Entry** | 8.8 (348 reviews) | 8.8 (667 reviews) | 
| **Integrations / APIs** | 8.8 (343 reviews) | 8.6 (603 reviews) | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Coaching ** | 8.4 (286 reviews) | 8.3 (555 reviews) | 
| **Peformance Tracking** | 8.8 (310 reviews) | 8.8 (668 reviews) | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **ROI Forecasting ** | 8.4 (284 reviews) | Feature Not Available | 
| **Sales Forecasting ** | 8.8 (302 reviews) | 8.7 (620 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | 8.4 (125 reviews) | 8.1 (156 reviews) | 
| **AI Text Summarization** | 8.5 (124 reviews) | 8.3 (155 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (31 reviews) | 7.8 (20 reviews) | 
| **Multi-step Planning** | 9.2 (30 reviews) | 8.1 (20 reviews) | 
| **Cross-system Integration** | 9.0 (27 reviews) | 8.2 (20 reviews) | 
| **Adaptive Learning** | 9.0 (26 reviews) | 8.1 (20 reviews) | 
| **Natural Language Interaction** | 9.3 (27 reviews) | 8.1 (20 reviews) | 
| **Proactive Assistance** | 9.1 (27 reviews) | 8.1 (20 reviews) | 
| **Decision Making** | 9.3 (29 reviews) | 8.3 (20 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 620 |
| **HubSpot Sales Hub** | 8.0/10 | 1888 |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Task Management** | 8.7 (522 reviews) | 8.8 (1640 reviews) | 
| **Email Tracking/Automation** | 8.5 (511 reviews) | 9.0 (1691 reviews) | 
| **Calls and Voice** | 8.1 (466 reviews) | 8.3 (1440 reviews) | 
| **Other Outreach Options ** | 8.1 (460 reviews) | 8.2 (1336 reviews) | 
| **CRM Integration** | 8.9 (525 reviews) | 8.8 (1528 reviews) | 
| **Calendar** | 8.4 (468 reviews) | 8.7 (1390 reviews) | 
| **Shared Records** | 8.6 (481 reviews) | 8.5 (1302 reviews) | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Content Management** | 8.4 (483 reviews) | 8.6 (1478 reviews) | 
| **Workflow Management** | 8.7 (502 reviews) | 8.7 (1551 reviews) | 
| **Workflow Performance** | 8.7 (499 reviews) | 8.6 (1522 reviews) | 
| **Sales Coaching and Insights** | 8.3 (482 reviews) | 8.1 (1393 reviews) | 
| **Gamification** | 7.8 (415 reviews) | Feature Not Available | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Prioritization** | 8.5 (464 reviews) | 8.2 (1246 reviews) | 
| **Lead Scoring** | 8.4 (471 reviews) | 8.1 (1211 reviews) | 
| **Best Time of Day Scheduling** | 8.3 (427 reviews) | 8.1 (1203 reviews) | 
| **Buyer Intelligence** | 8.0 (431 reviews) | 7.8 (1083 reviews) | 
| **Machine Learning** | 7.8 (416 reviews) | 7.7 (1030 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | 7.4 (269 reviews) | 7.3 (495 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (88 reviews) | 7.0 (181 reviews) | 
| **Multi-step Planning** | 8.5 (89 reviews) | 7.1 (181 reviews) | 
| **Cross-system Integration** | 8.6 (87 reviews) | 7.2 (182 reviews) | 
| **Adaptive Learning** | 8.4 (88 reviews) | 7.3 (181 reviews) | 
| **Natural Language Interaction** | 8.3 (88 reviews) | 7.1 (182 reviews) | 
| **Proactive Assistance** | 8.2 (88 reviews) | 7.2 (182 reviews) | 
| **Decision Making** | 8.5 (88 reviews) | 7.2 (184 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 185 |
| **HubSpot Sales Hub** | 7.7/10 | 386 |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Call Recording** | 8.7 (134 reviews) | 8.2 (303 reviews) | 
| **Machine Learning** | 8.6 (138 reviews) | 7.9 (269 reviews) | 
| **Call Analysis** | 8.7 (134 reviews) | 8.0 (278 reviews) | 
| **Lead Qualification** | 8.9 (135 reviews) | Feature Not Available | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Customer Scoring** | 8.7 (143 reviews) | Feature Not Available | 
| **Speech-to-Text** | 8.7 (127 reviews) | 7.5 (243 reviews) | 
| **Sentiment Analysis** | 9.3 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Summarization** | 8.3 (61 reviews) | 7.6 (111 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (15 reviews) | 7.4 (25 reviews) | 
| **Multi-step Planning** | 9.2 (16 reviews) | 7.5 (26 reviews) | 
| **Cross-system Integration** | 9.4 (16 reviews) | 7.8 (26 reviews) | 
| **Adaptive Learning** | 9.3 (16 reviews) | 7.3 (25 reviews) | 
| **Natural Language Interaction** | 8.9 (15 reviews) | 7.7 (24 reviews) | 
| **Proactive Assistance** | 8.9 (16 reviews) | 7.3 (24 reviews) | 
| **Decision Making** | 9.2 (16 reviews) | 7.5 (25 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | 8.5/10 | 12 |

#### Responses

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | Not enough data | 8.5 (11 reviews) | 
| **Route To Human** | Not enough data | 8.6 (11 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 7.7 (11 reviews) | 

#### Automation - AI Agents

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 8.8 (10 reviews) | 
| **Customer Interaction Automation** | Not enough data | 9.2 (10 reviews) | 
| **Lead Generation** | Not enough data | 8.8 (10 reviews) | 
| **Document Processing** | Not enough data | 8.5 (10 reviews) | 
| **Feedback Collection** | Not enough data | 8.9 (9 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Conversation Editor** | Not enough data | 8.3 (11 reviews) | 
| **Integration** | Not enough data | 8.3 (11 reviews) | 
| **Human-In-The-Loop** | Not enough data | 9.0 (10 reviews) | 

#### Autonomy -  AI Agents

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 7.8 (10 reviews) | 
| **Adaptive Responses** | Not enough data | 8.0 (10 reviews) | 
| **Task Execution** | Not enough data | 8.0 (10 reviews) | 
| **Problem Solving** | Not enough data | 7.8 (10 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.2 (10 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (11 reviews) | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 85 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Revenue History** | 8.7 (68 reviews) | Not enough data | 
| **Pipeline Management** | 8.6 (71 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.9 (71 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.6 (65 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (69 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.3 (60 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.3 (60 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Calendar Sync** | 8.1 (66 reviews) | Not enough data | 
| **Email Activity Capture** | 8.5 (64 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (61 reviews) | Not enough data | 
| **Marketing Leads** | 8.2 (67 reviews) | Not enough data | 
| **Contact Capture** | 8.6 (58 reviews) | Not enough data | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (65 reviews) | Not enough data | 
| **Account optimization** | 8.1 (65 reviews) | Not enough data | 
| **Historical Patterns** | 8.1 (62 reviews) | Not enough data | 
| **Rep Performance** | 8.3 (61 reviews) | Not enough data | 
| **Account Engagement** | 8.7 (58 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.4 (58 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (25 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (23 reviews) | Not enough data | 
| **Decision Making** | 8.5 (25 reviews) | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 183 |
| **HubSpot Sales Hub** | 8.4/10 | 771 |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **MS Teams Integration** | 8.2 (160 reviews) | 8.3 (523 reviews) | 
| **Email Integration** | 8.6 (162 reviews) | 9.0 (720 reviews) | 
| **Zoom Integration** | 8.1 (161 reviews) | 8.3 (588 reviews) | 
| **Google Meet Integration** | 8.1 (160 reviews) | 8.4 (577 reviews) | 
| **Salesforce Integration** | 8.8 (163 reviews) | 7.7 (487 reviews) | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Custom Booking Page** | 8.1 (155 reviews) | 8.6 (627 reviews) | 
| **Personalized Links** | 8.2 (159 reviews) | 8.7 (647 reviews) | 
| **Personalized Web Embed** | 8.4 (158 reviews) | 8.4 (568 reviews) | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Set Working Hours** | 8.4 (159 reviews) | 8.7 (621 reviews) | 
| **Automatic Updates** | 8.3 (159 reviews) | 8.9 (630 reviews) | 
| **Buffer Times** | 8.1 (161 reviews) | 8.5 (588 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (36 reviews) | 7.7 (48 reviews) | 
| **Multi-step Planning** | 8.5 (37 reviews) | 7.6 (47 reviews) | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 198 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Account Scoring** | 8.5 (174 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (163 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (168 reviews) | Not enough data | 
| **Sales Performance** | 8.7 (170 reviews) | Not enough data | 
| **Sales Forecasting** | 8.7 (172 reviews) | Not enough data | 
| **Integrations** | 8.9 (168 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (163 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Territory Management** | 8.6 (165 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (171 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Quota Management** | 8.4 (167 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (175 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (167 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (57 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (56 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | 6.1/10 | 17 |

#### Agentic AI - Visitor Identification

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.0 (17 reviews) | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 515 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (55 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (54 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (55 reviews) | Not enough data | 
| **Decision Making** | 8.1 (56 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Opportunity** | 8.9 (454 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (460 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (434 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Management** | 8.9 (464 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (453 reviews) | Not enough data | 
| **Lead Context** | 8.6 (431 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Conversion Viability** | 8.5 (418 reviews) | Not enough data | 
| **Workflow** | 8.7 (440 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Data Synchronization** | 8.6 (430 reviews) | Not enough data | 
| **Analysis** | 8.6 (431 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 684 |
| **HubSpot Sales Hub** | 8.0/10 | 1389 |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (67 reviews) | 6.6 (82 reviews) | 
| **Natural Language Interaction** | 8.7 (67 reviews) | 6.8 (82 reviews) | 
| **Proactive Assistance** | 8.5 (68 reviews) | 6.6 (82 reviews) | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Badges** | 8.2 (431 reviews) | 7.9 (770 reviews) | 
| **Triggers** | 8.4 (494 reviews) | 8.1 (848 reviews) ✓ Verified | 
| **Commission Calculator** | 8.0 (428 reviews) | 7.5 (719 reviews) ✓ Verified | 
| **Leaderboards** | 8.6 (506 reviews) | 8.3 (944 reviews) | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Profiles** | 8.6 (476 reviews) | 8.4 (967 reviews) | 
| **Custom Reports** | 8.8 (554 reviews) | 8.5 (1101 reviews) ✓ Verified | 
| **Dashboards** | 8.9 (587 reviews) | 8.8 (1199 reviews) ✓ Verified | 
| **Goal Setting** | 8.6 (530 reviews) | 8.5 (991 reviews) ✓ Verified | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Integration** | 8.7 (558 reviews) | 8.6 (1022 reviews) ✓ Verified | 
| **Employee Structure** | 8.5 (521 reviews) | 8.4 (903 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.4 (501 reviews) | 8.3 (857 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 714 |
| **HubSpot Sales Hub** | 7.8/10 | 2526 |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (61 reviews) | 6.9 (119 reviews) | 
| **Multi-step Planning** | 8.4 (59 reviews) | 6.9 (119 reviews) | 
| **Cross-system Integration** | 8.4 (59 reviews) | 7.0 (119 reviews) | 
| **Adaptive Learning** | 8.3 (61 reviews) | 6.9 (119 reviews) | 
| **Natural Language Interaction** | 8.4 (60 reviews) | 6.9 (118 reviews) | 
| **Proactive Assistance** | 8.3 (59 reviews) | 6.8 (119 reviews) | 
| **Decision Making** | 8.4 (62 reviews) | 7.0 (120 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Open Rates** | 8.3 (568 reviews) | 8.7 (2097 reviews) | 
| **Link Activity** | 8.4 (575 reviews) | 8.8 (2082 reviews) | 
| **Attachment Activity** | 8.3 (589 reviews) | Feature Not Available | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Email Platform Integration** | 8.7 (622 reviews) | 8.8 (2135 reviews) | 
| **Email Scheduling** | 8.5 (591 reviews) | 8.9 (2135 reviews) | 
| **Notifications** | 8.5 (624 reviews) | 8.8 (2231 reviews) | 
| **Email Categorization** | 8.4 (569 reviews) | Feature Not Available | 
| **Templates** | 8.4 (597 reviews) | 8.9 (2211 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | 7.5 (288 reviews) | 7.5 (485 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1200 |
| **HubSpot Sales Hub** | 8.0/10 | 1861 |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (78 reviews) | 7.0 (107 reviews) | 
| **Cross-system Integration** | 8.6 (79 reviews) | 7.1 (105 reviews) | 
| **Adaptive Learning** | 8.4 (78 reviews) | 7.3 (103 reviews) | 
| **Natural Language Interaction** | 8.4 (77 reviews) | 7.3 (105 reviews) | 
| **Proactive Assistance** | 8.3 (78 reviews) | 7.2 (104 reviews) | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Data Sourcing** | 8.5 (967 reviews) | 8.3 (1357 reviews) | 
| **Exporting & Sharing Data** | 8.7 (997 reviews) | 8.4 (1426 reviews) | 
| **Multi-Device Data Visualization** | 8.4 (899 reviews) | 8.2 (1290 reviews) | 
| **Interactive Dashboards** | 8.7 (1028 reviews) | 8.6 (1546 reviews) | 
| **Data Segmentation** | 8.6 (959 reviews) | 8.4 (1388 reviews) | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Lead Scoring** | 8.4 (945 reviews) | 8.1 (1346 reviews) | 
| **Opportunity Scoring** | 8.6 (959 reviews) | 8.2 (1302 reviews) | 
| **Risk Analysis** | 8.1 (852 reviews) | 7.8 (1131 reviews) | 
| **Live Forecasting** | 8.3 (893 reviews) | 7.9 (1263 reviews) | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (983 reviews) | 8.8 (1553 reviews) | 
| **Sales Gamification** | 8.1 (854 reviews) | 7.9 (1245 reviews) | 
| **Account-Based Analytics** | 8.6 (977 reviews) | 8.4 (1408 reviews) | 
| **Activity Tracking** | 8.8 (1046 reviews) | 8.9 (1622 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **HubSpot Sales Hub** | 8.3/10 | 1507 |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | 7.5 (63 reviews) | 
| **Natural Language Interaction** | 8.6 (39 reviews) | 7.1 (61 reviews) | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | 8.6 (1190 reviews) | 
| **Generate Location** | 8.4 (176 reviews) | 8.1 (981 reviews) | 
| **Call Types** | 8.7 (185 reviews) | 8.6 (1149 reviews) | 
| **Click-to-Call** | 8.7 (183 reviews) | 8.7 (1180 reviews) | 
| **Auto Dialer** | 8.6 (44 reviews) | 7.9 (71 reviews) | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | 8.7 (1255 reviews) | 
| **Information Locater** | 8.7 (179 reviews) | 8.4 (1099 reviews) | 
| **Record Prospect Data** | 8.7 (181 reviews) | 8.6 (1158 reviews) | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | 9.0 (1345 reviews) | 
| **Daily Summary** | 8.9 (182 reviews) | 8.7 (1186 reviews) | 
| **Automated Voicemails** | 8.3 (178 reviews) | Feature Not Available | 
| **Automated Emails** | 8.5 (188 reviews) | Feature Not Available | 
| **Sorts Prospects** | 8.4 (182 reviews) | 8.4 (1090 reviews) | 
| **Automated Note Taking** | 8.7 (38 reviews) | 7.6 (68 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | 
| **Decision Making** | 9.2 (20 reviews) | Not enough data | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Not enough data | 
| **Coaching Materials** | 8.8 (247 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (207 reviews) | Not enough data | 
| **Video Record** | 8.5 (242 reviews) | Not enough data | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Not enough data | 
| **Scorecard** | 8.6 (232 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (213 reviews) | Not enough data | 
| **Leaderboard** | 8.6 (200 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | 
| **Notifications** | 8.9 (226 reviews) | Not enough data | 
| **Competition** | 8.7 (198 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **HubSpot Sales Hub** | 7.7/10 | 1027 |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | 6.9 (61 reviews) | 
| **Natural Language Interaction** | 8.0 (33 reviews) | 6.9 (60 reviews) | 
| **Proactive Assistance** | 8.2 (33 reviews) | 6.8 (59 reviews) | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | 8.4 (804 reviews) | 
| **Content Creation** | 8.1 (342 reviews) | Feature Not Available | 
| **Templates** | 8.2 (328 reviews) | Feature Not Available | 
| **Advanced Search** | 8.5 (318 reviews) | 8.2 (813 reviews) | 
| **Content Storage** | 8.3 (335 reviews) | 8.3 (799 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | 8.4 (884 reviews) | 
| **Alerts** | 8.4 (345 reviews) | 8.4 (883 reviews) | 
| **Account-Based Engagement** | 8.5 (226 reviews) | 8.4 (826 reviews) | 
| **Content Utilization** | 8.3 (351 reviews) | 8.3 (800 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | 7.5 (38 reviews) | 
| **Sales Coaching** | 8.4 (27 reviews) | 7.4 (38 reviews) | 
| **Sales Onboarding** | 8.5 (27 reviews) | 7.7 (39 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | 7.3 (38 reviews) | 
| **AI and Automation** | 8.3 (28 reviews) | 7.1 (39 reviews) | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | 7.4 (38 reviews) | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (10):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (7):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to HubSpot Sales Hub (3):** [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | HubSpot Sales Hub | 
|---|---|---|
| **Small-Business** | 20.6% | 60.8% | 
| **Mid-Market** | 46.0% | 35.2% | 
| **Enterprise** | 33.4% | 4.0% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.6%

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.7%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9697 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3574 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (224 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2059 reviews)

### Alternatives to HubSpot Sales Hub

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9697 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3574 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (861 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9111 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2059 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 1 upvote
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub)