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HubSpot Sales Hub vs Salesforce Sales Cloud Comparison - What are their main differences? 
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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$0.00
$25.00 1 User Per Month
HubSpot Sales Hub
Star Rating
(13,321)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,255)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Marketing with a rating of 8.8, while Salesforce Sales Cloud falls behind at 7.9. Reviewers mention that HubSpot's email tools are intuitive and effective for small businesses looking to engage customers.
- Reviewers mention that HubSpot's Lead Follow-up feature is rated at 9.0, outperforming Salesforce's 8.9. Users say that HubSpot's automation capabilities streamline follow-up processes, making it easier to nurture leads.
- G2 users highlight HubSpot's superior Ease of Use with a score of 8.7 compared to Salesforce's 8.0. Users report that HubSpot's user interface is more straightforward, which is particularly beneficial for small businesses with limited technical resources.
- Users on G2 note that Salesforce Sales Cloud offers robust Opportunity & Pipeline Management with a score of 8.7, matching HubSpot's 8.5. Reviewers mention that Salesforce's advanced analytics and reporting tools provide deeper insights into sales performance.
- Reviewers mention that HubSpot's Customer Support is rated at 8.6, slightly higher than Salesforce's 8.0. Users report that HubSpot's support team is responsive and helpful, which is crucial for small businesses needing quick assistance.
- Users say that HubSpot's Task Management feature scores 8.9, while Salesforce's is at 8.6. Reviewers mention that HubSpot's task management tools are more user-friendly, allowing for better organization and prioritization of sales activities.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
HubSpot Sales Hub
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.6
9,711
8.8
13,759
Ease of Use
8.7
10,591
8.2
17,738
Ease of Setup
8.3
4,573
7.8
8,703
Ease of Admin
8.6
3,097
7.9
4,422
Quality of Support
8.6
8,744
8.1
11,999
Has the product been a good partner in doing business?
8.7
3,051
8.4
4,386
Product Direction (% positive)
8.7
9,290
8.2
13,433
Features by Category
Sales Force Automation
8.7
6013
|
Verified
8.8
9429
|
Verified
Feature Not Available
8.3
6370
|
Verified
8.5
5866
|
Verified
8.7
9151
|
Verified
8.5
6065
|
Verified
8.3
9409
|
Verified
7.8
4176
|
Verified
8.0
7292
|
Verified
8.5
5034
|
Verified
8.2
7584
|
Verified
7.8
3233
|
Verified
8.0
6731
|
Verified
7.8
3138
|
Verified
8.1
6632
|
Verified
8.2
2431
8.3
7383
|
Verified
Marketing Automation
8.7
5355
|
Verified
8.0
6643
|
Verified
8.5
5027
|
Verified
8.1
6966
|
Verified
8.7
5162
|
Verified
8.5
7987
|
Verified
8.1
4419
|
Verified
7.9
5406
Customer Support
8.3
3608
|
Verified
8.3
6788
|
Verified
8.2
2441
8.1
6361
|
Verified
8.4
3275
|
Verified
8.2
6757
|
Verified
8.0
3257
|
Verified
8.0
5475
|
Verified
8.3
3489
|
Verified
8.2
5965
|
Verified
Reporting & Analytics
8.2
5730
|
Verified
8.5
8911
|
Verified
8.4
6087
|
Verified
8.5
9096
|
Verified
7.9
4262
|
Verified
8.2
7406
|
Verified
Mobile & Social
8.0
3786
|
Verified
7.9
5593
|
Verified
8.1
2437
|
Verified
7.8
5226
|
Verified
7.7
4105
|
Verified
7.7
6072
|
Verified
Platform
8.1
2890
|
Verified
8.5
3567
|
Verified
8.3
2506
|
Verified
8.5
3574
|
Verified
8.5
2963
|
Verified
8.6
3599
|
Verified
8.1
2270
|
Verified
8.4
2878
|
Verified
7.5
1964
8.5
3150
|
Verified
8.0
2564
|
Verified
8.1
3173
|
Verified
8.6
2963
|
Verified
8.7
3573
|
Verified
8.0
1653
8.1
3007
Integration
8.4
2255
|
Verified
8.5
2583
|
Verified
8.2
2357
|
Verified
8.5
3034
|
Verified
8.1
2216
|
Verified
8.5
2875
|
Verified
Generative AI
7.4
660
7.6
866
Agentic AI - CRM
7.1
200
7.8
228
7.1
198
7.9
229
7.3
197
8.2
226
7.1
199
8.0
224
7.0
198
8.0
222
7.0
198
8.0
223
7.1
198
8.1
224
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
525
8.6
266
8.6
621
8.8
285
8.8
649
8.7
307
8.9
656
8.6
282
Organization
9.0
678
8.9
342
8.8
664
8.8
333
8.6
602
8.8
327
Performance Analysis
8.3
556
8.4
276
8.8
665
8.8
299
Sales Analysis
8.5
560
8.4
277
8.7
616
8.8
291
Generative AI
8.1
154
8.4
115
8.3
155
8.4
115
Agentic AI - AI Sales Assistant
7.8
20
9.2
19
7.9
19
9.1
19
7.9
20
9.0
19
7.9
20
9.2
18
8.1
20
9.5
19
8.0
20
9.3
19
8.3
20
9.3
19
Integrated Workflows
8.8
1621
8.7
512
9.0
1665
8.5
504
8.3
1431
8.1
460
8.2
1331
8.1
455
8.8
1511
8.8
513
8.7
1373
8.4
462
8.6
1298
8.6
475
Repeatability and Reportability
8.6
1471
8.4
477
8.7
1538
8.7
495
8.6
1511
8.7
491
8.1
1388
8.3
477
Feature Not Available
7.7
411
AI and Automation
8.2
1238
8.5
455
8.1
1205
8.4
463
8.2
1197
8.2
422
7.8
1077
8.0
426
7.7
1023
7.8
408
Generative AI
7.3
488
7.4
263
Agentic AI - Sales Engagement
7.0
173
8.2
82
7.2
174
8.4
82
7.2
175
8.5
80
7.3
174
8.3
82
7.2
175
8.3
82
7.3
175
8.2
82
7.2
176
8.5
81
Call Analytics
8.2
299
8.7
130
7.9
267
8.6
134
8.0
276
8.7
130
Feature Not Available
8.9
130
Agent Performance Management
Feature Not Available
8.7
139
7.5
241
8.7
123
7.7
251
8.8
140
Generative AI
7.6
110
8.2
55
Agentic AI - Conversation Intelligence
7.4
24
8.8
11
7.4
24
9.3
12
7.6
24
9.2
11
7.2
24
9.2
12
7.6
23
8.6
11
7.2
23
9.2
12
7.2
23
9.2
12
Responses
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Not enough data
Automation - AI Agents
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Not enough data
Platform
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Not enough data
Autonomy - AI Agents
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Not enough data
Generative AI
8.8
7
Not enough data
8.8
7
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
CRM Data Enrichment
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Account Management
Not enough data
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Territory Mapping
Not enough data
8.8
34
Not enough data
8.6
32
Not enough data
8.4
32
Route Planning
Not enough data
9.0
31
Not enough data
9.0
33
Not enough data
9.2
34
Sales Performance Management
Not enough data
8.3
29
Not enough data
8.5
32
Not enough data
9.0
32
Presentation and Forms
Not enough data
8.0
28
Not enough data
8.3
31
Not enough data
8.5
31
Integrations
8.3
519
8.1
156
9.0
715
8.5
156
8.3
584
8.1
157
8.4
573
8.1
156
7.7
484
8.8
157
Branding & Customizatio
8.6
624
8.1
151
8.7
644
8.2
155
8.4
566
8.3
154
Automatic Rules & Configurations
8.7
618
8.4
155
8.9
627
8.3
154
8.5
584
8.0
157
Agentic AI - Business Scheduling
7.6
43
8.5
33
7.6
43
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
169
Not enough data
8.5
160
Not enough data
8.5
165
Not enough data
8.6
166
Not enough data
8.6
163
Not enough data
8.8
163
Not enough data
8.2
160
Territory Management - Sales Planning
Not enough data
8.5
162
Not enough data
8.4
167
Quota & Capacity Management - Sales Planning
Not enough data
8.4
163
Not enough data
8.3
170
Not enough data
8.4
164
Agentic AI - Sales Planning
Not enough data
8.3
51
Not enough data
8.5
50
Agentic AI - Visitor Identification
5.7
16
Not enough data
Agentic AI - Lead Scoring
Not enough data
7.7
45
Not enough data
8.2
45
Not enough data
7.8
45
Not enough data
7.9
46
Attribution
Not enough data
8.9
439
Not enough data
8.9
443
Not enough data
8.6
425
Discovery
Not enough data
8.9
446
Not enough data
8.6
441
Not enough data
8.6
423
Management
Not enough data
8.5
412
Not enough data
8.6
429
Platform
Not enough data
8.6
422
Not enough data
8.6
422
Agentic AI - Sales Performance Management
6.6
75
8.4
68
6.7
75
8.5
69
6.5
75
8.5
70
Incentives
7.9
764
8.1
432
8.1
841
|
Verified
8.4
495
7.6
711
|
Verified
8.0
431
8.3
937
8.5
507
Personalization
8.4
962
8.6
476
8.5
1092
|
Verified
8.8
554
8.8
1190
|
Verified
8.9
585
8.5
982
|
Verified
8.6
531
Administrative
8.6
1015
|
Verified
8.7
559
8.4
896
|
Verified
8.5
522
8.3
852
8.4
503
Agentic AI - Email Tracking
6.8
111
8.2
62
6.8
111
8.3
60
7.0
111
8.4
60
6.9
111
8.2
61
6.9
110
8.3
61
6.8
111
8.3
60
6.9
112
8.4
62
Analytics
8.7
2084
8.3
566
8.8
2074
8.4
574
Feature Not Available
8.3
588
Customizations
8.8
2124
8.7
618
8.9
2124
8.5
586
8.8
2216
8.6
622
Feature Not Available
8.4
567
8.9
2196
8.4
595
Generative AI
7.5
478
7.5
288
Agentic AI - Sales Analytics
7.0
98
8.2
75
7.1
97
8.5
74
7.3
95
8.3
74
7.3
97
8.2
74
7.2
96
8.2
74
Data Sourcing
8.3
1347
8.5
959
8.4
1418
8.7
990
8.2
1286
8.3
894
8.6
1536
8.7
1021
8.4
1380
8.6
954
Predictive Analytics
8.1
1337
8.4
936
8.2
1297
8.6
950
7.8
1124
8.1
848
7.9
1256
8.3
888
Sales Management
8.8
1545
8.7
977
7.9
1238
8.1
851
8.4
1399
8.6
972
8.9
1610
8.8
1040
Agentic AI - Outbound Call Tracking
7.5
62
8.5
37
7.1
60
8.5
38
Calling
8.6
1190
8.5
184
8.1
983
8.4
175
8.6
1150
8.7
184
8.7
1182
8.7
181
7.9
69
8.7
41
Contacts
8.7
1257
8.8
175
8.4
1099
8.7
178
8.6
1159
8.7
180
Insights
9.1
1345
9.1
185
8.7
1187
8.8
181
Feature Not Available
8.2
177
Feature Not Available
8.5
187
8.4
1091
8.4
182
7.5
65
8.6
38
Agentic AI - Sales Coaching
Not enough data
9.1
21
Not enough data
9.0
21
Not enough data
9.1
21
Not enough data
9.3
21
Training
Not enough data
8.8
256
Not enough data
8.8
249
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
237
Not enough data
8.6
235
Not enough data
8.6
215
Not enough data
8.6
203
Not enough data
8.9
227
Not enough data
8.9
228
Not enough data
8.7
201
Generative AI
Not enough data
7.6
71
Agentic AI - Sales Enablement
7.0
60
8.0
27
7.0
59
8.1
27
7.0
58
8.1
27
Content Management
8.4
800
8.3
346
Feature Not Available
8.1
336
Feature Not Available
8.2
321
8.2
809
8.5
312
8.4
795
8.3
329
Analytics
8.4
876
8.7
336
8.4
879
8.4
335
8.4
823
8.4
218
8.3
798
8.3
344
Learning Management - Sales Enablement
7.4
34
8.7
20
7.3
34
8.6
20
7.5
34
8.6
20
Revenue Enablement - Sales Enablement
7.3
34
8.3
20
7.2
34
8.3
20
7.5
34
8.9
19
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Salesforce Sales Cloud are categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
HubSpot Sales Hub is categorized as Visitor Identification and AI Agents For Business Operations
Salesforce Sales Cloud is categorized as Field Sales, Sales Coaching, Sales Planning, Lead Scoring, Revenue Operations & Intelligence (RO&I), and Location Intelligence
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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