Ringba Reviews & Product Details

I love how fast the communication is and how easily any problem gets solved. Even the chat function works great. We’re connected with real professionals who know what they’re doing, and that’s extremely valuable for us. Review collected by and hosted on G2.com.

I wouldn’t say I disliked anything — it just took a bit of time to get past the initial learning curve, especially for someone not very technical like me. But the team guided me throughout the process, making it easy to learn and improve along the way. Review collected by and hosted on G2.com.

Rignba tends to be the most flexible tool out there. You can make it do anything you need it to do. The options are basically limitless. Customizable options are plentiful, and they provide you the support you need to learn and figure out how to set up campaigns to not just "meet the need" but you can set your business apart if you take the time to learn and use support to help you set it up right the first time. Best part is that it is accurate and precise. I have worked on other platforms that are "missing time" - calls would just go missing, and it was counted as an acceptable deviation - Not on Ringba. You can count on precision. Love the back-end invite ability, which makes it the right tool. Review collected by and hosted on G2.com.

It gets complicated quickly, so the learning curve is steep. Once you learn it, though, it can be the preferred option because of the things you can do with it. I have found that an easy learning curve and fast implementation isn't always the best choice because it can come with limitations. Review collected by and hosted on G2.com.

Ringba makes our small team feel “bigger.” The routing function, reporting, and live analytics help our team manage campaigns without needing extra manpower. It’s reliable and makes it way easier to understand which ads or partnres are giving us the best return. Review collected by and hosted on G2.com.

It would be the initial learning phase to be familiar with the application. Some of the settings and routing options needs additional time to learn, especially when we were just getting started. Once I got used to the layout, it made sense, but those first few days took a bit of effort. Review collected by and hosted on G2.com.

Ringba is the best call tracking software I have used so far. It is very easy use and does not require technical skill. Its analysis features have made it much easier for me to make informed decisions about my business. I recommend it to other business owners in the PPC industry. Review collected by and hosted on G2.com.

It takes the live chat about 10-15 minutes to respond. A shorter wait time will be better Review collected by and hosted on G2.com.

Ringba has been incredibly helpful for reporting, offering a variety of options for routing calls. I also find it very user-friendly, and I've managed to learn a great deal in a short amount of time! Review collected by and hosted on G2.com.

I don't have any complaints about Ringba. It has been very helpful to me so far. Review collected by and hosted on G2.com.

Very intuitive interface/ease of use

Prompt and helpful support

Speed/responsiveness of software

So much you can do with it

Lots of integration possibilities - not too hard to setup once you understand how it all works.

I wish I could do all of my call center setups through Ringba. Review collected by and hosted on G2.com.

1) The help files are not the best, but fortunately most of the time I can get my questions answered through support. I would like it if the help files provided more context for why you would want to use different features. And to compare/contrast to other similar features

- (for example, pixels , enrichments, rtb posting instructions, integrations, etc.).

- (another example - all the MANY different buttons within campaign and other setups - the question mark is a good basic explanation - but would be helpful to have help files with use cases etc. - when you would want to or not want to use different features/settings)

2) no ability to export reports on a schedule. limited functionality for data analysts to extract the information they need with minimal experience setting up APIs/scripts to export. OR help setting up API/scripts to do so. Review collected by and hosted on G2.com.

Ringba in my opinion is the complete package. There capabities and services tailor to the industries needs.

I have been using the platform for over 8 years and have never found a time that i couldnt do something with them.

In addition there team is always helpful and knowlegdeable. Combine this with there outstanding platform and you have the complete package to fill your call tracking needs! Review collected by and hosted on G2.com.

There is no downside to Ringba, if your in the call space and have ever used Ringba im sure you can relate. Review collected by and hosted on G2.com.

There is a lot to love about Ringba, but one of the most helpful things has been their easy-to-use support feature. Whenever I have a question about our implementation, I just click their support button and a knowledgable person is connected to me to help answer my question. Review collected by and hosted on G2.com.

Transparently, some of their extended features (Ring Groups with Simudial, Pixels & Webhooks, etc.) have some limitations. I'm nitpicking, but we have had to get creative with some workarounds and had some things were initially unclear about the functionality. Review collected by and hosted on G2.com.

It's very convenient to work on, and when you don't know how to do something, support can either explain it or do it for you Review collected by and hosted on G2.com.

Sometimes it seems to log me off automatically but a simple refresh and we're good to go Review collected by and hosted on G2.com.

Ringba is easy to use, very effective at managing call campaigns, and the reporting is excellent. It has all the features any agency or enterprise company would ever need. Our uptick in efficiency since switching to Ringba has been astounding.

Sidenote: Best support team I've ever seen. Fast, easy, and very helpful. Review collected by and hosted on G2.com.

While the platform is easy to use, it is also very robust. This is probably not the best solution for solo operators who need one tracking number (DID). Review collected by and hosted on G2.com.