--- title: Ringba Reviews meta_title: 'Ringba Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 158 reviews by the users' company size, role or industry to find out how Ringba works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 158 scale: '5' date_modified: '2026-07-22' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Ringba Reviews **Vendor:** Ringba **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.9/5.0 **Total Reviews:** 158 ## About Ringba Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ring tree for calls and industry leading analytics. All without contracts, minimums, or overages. To learn more, give us a call at (800) 824-5000 or connect with our team at sales@ringba.com ## Ringba Pros & Cons **What users like:** - Users praise the **exceptional customer support** of Ringba, highlighting its responsiveness and helpfulness in resolving issues. (12 reviews) - Users find Ringba to be exceptionally **user-friendly** , enabling quick adoption and effective call management without technical skills. (9 reviews) - Users commend the **excellent reporting capabilities** of Ringba, enhancing efficiency and ease of use in managing calls. (5 reviews) - Users love the **powerful analytics** of Ringba, enabling informed decisions and enhancing campaign management with ease. (4 reviews) - Users praise Ringba for its **easy-to-use interface** and excellent customer support, making call tracking efficient and accessible. (4 reviews) - Users find the **easy setup** of Ringba incredibly beneficial for transitioning into PPC and managing calls smoothly. (3 reviews) - Users commend Ringba for its **exceptional support** , making transitions and call tracking needs effortlessly manageable. (3 reviews) - Product Versatility (3 reviews) - Speed (3 reviews) - Easy Integrations (2 reviews) **What users dislike:** - Users face a **steep learning curve** with Ringba, requiring time and guidance to fully grasp its complexities. (4 reviews) - Users struggle with **inaccurate reporting** due to unlinked campaign IDs, complicating data interpretation and causing confusion. (2 reviews) - Users note **limited options** in Ringba's extended features, requiring creative workarounds for certain functionalities. (2 reviews) - Users encounter **poor documentation** that hampers understanding and complicates accessing essential features and reporting. (2 reviews) - Users express concerns about **communication issues** , citing long wait times for live chat responses that hinder support. (1 reviews) - Limited Functionality (1 reviews) - Limited Integration (1 reviews) - Slow Performance (1 reviews) - Users experience **software bugs** with Ringba, affecting features like the ticketing system and report downloads. (1 reviews) ## Ringba Reviews ### 1. We didn’t know what we were missing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Ringba?** We're very glad that we decided to pull the trigger and use Ringba. It immediately felt like their team understood exactly what we needed and they were an enormous help in getting all our campaigns up and running as well as connecting us with new partners. The team was very fast and communicative while onboarding us. Our whole team was completely trained on the platform in less than a week and now all of our numbers are ported in, all new numbers and campaigns are built exclusively within Ringba’s platform. Having one place to do all of that has been a real blessing for us. The customer support team is truly the differentiator. They’ve been with us every step of the way to make sure things are running smoothly and the benefits of Ringba are being maximized. That experience itself has been pretty amazing and something we rarely see from our software vendors. Very much noted and appreciated! **What do you dislike about Ringba?** I don't really dislike anything about them. They have a great product and a fantastic team. **Recommendations to others considering Ringba:** Try to understand exactly what you need with this technology so you can get straight to the good stuff when chatting with them. The more they know about what you’re doing in the call space, the better they can assist you in reaching your full potential. **What problems is Ringba solving and how is that benefiting you?** None of the other company's we spoke with really understood our goals. Before we could even finish explaining our optimization goals to the team at Ringba, they were already giving us invaluable recommendations that have now completely reshaped our business and call flow model. We love working with Ringba and couldn’t be happier with the results! ### 2. Affordable. Low barrier to entry to the pay per call market **Rating:** 5.0/5.0 stars **Reviewed by:** Elesha Gabriell A. | Transaction Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Ringba?** Ringba Service. The staff is knowledgeable and ready to help. **What do you dislike about Ringba?** The staff is knowledgeable and ready to help. **What problems is Ringba solving and how is that benefiting you?** They take my business personal. Other software systems gave out my campaign information to competitors. I am confident in the professional team that helps me with my platform at Ringba. ### 3. Migrating couldn't have been easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Ringba?** Ease of onboarding. We started looking into new call tracking options thinking migrating in would be a miserable experience, but that really hasn't been the case at all with Ringba. Nearly 1.5 years later we couldn't be happier and they seriously treat us like family (really, you'd have to see it to believe it!) All of that plus they didn't make us sign any contracts or try any high pressure tactics. This team is solid and really gets it from the perspective of their clients. **What do you dislike about Ringba?** Couldn't name a single thing. Unless you're the kind of person who dislikes being cared about too much by their service provider, you'll probably find yourself saying the same. **Recommendations to others considering Ringba:** Engage with your reps and other Ringba team members. Seriously this is one of the best teams I've ever encountered and they're always there to help us in a quick and friendly way. They mean it when they say they're there to help and are there for you. **What problems is Ringba solving and how is that benefiting you?** With our previous provider we were unable to meet our increasingly complex call flow management needs. Once we were fully ported in to Ringba not only were we able to improve all the known bottlenecks in our call flow, but actually add entirely new revenue streams as well. Definitely ended up doing a lot more than solving our existing problems -- Ringba actually created new opportunities that were once impossible for us to pursue using other solutions. ### 4. Call Tracking All Stars **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2020 **What do you like best about Ringba?** The interface is really easy to use and pull really detailed reports on your call data. I’m a big fan of their live chat and being able to communicate directly with their support team if I ever need any help. They’re quick to respond and have been incredibly helpful. **What do you dislike about Ringba?** I wish there were more 1-click integrations with other marketing tools but I know those will come in time. Aside from that, they do an amazing job of helping you set up any type of custom integration that you need. **Recommendations to others considering Ringba:** Give them a chance, set up a call and run a test or two. You will be pleased with the advanced call tech and the support you will receive! **What problems is Ringba solving and how is that benefiting you?** Call tracking and reporting. Ringba has given us a much deeper understanding into which marketing channels are performing best so we can focus on those. ### 5. #1 Call Tracking Software with a Top-Tier Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2020 **What do you like best about Ringba?** It’s really simple to create new tracking numbers for specific campaigns. I love that everything is instant and in real-time. The dashboard has loads of great reports to help you understand what’s going on and dig deeper into what happened during a call. Most of all I love working with the Ringba team! **What do you dislike about Ringba?** So far, I haven’t come across a single thing I dislike about Ringba. Everything has been smooth sailing. **Recommendations to others considering Ringba:** I recommend Ringba to everyone I know that needs to track and route their inbound phone calls. It’s an extremely helpful tool and their entire team is first-class! **What problems is Ringba solving and how is that benefiting you?** Ringba has solved so many issues we’ve had related to tracking and routing calls. As a platform, Ringba provides really in-depth reporting and a rich feature-set. It’s easy to give clients access to their own account so they can review reports and listen to call recordings. ### 6. Ringba: The Recession Proof Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon L. | Affiliate Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2020 **What do you like best about Ringba?** The first thing I noticed about the team at Ringba is what made me join Policy Bind. The team and commitment to your success is unlike any other SaaS platform I've used. Immediately, the team at Ringba added me into their communities. No matter who I speak with, whether it's sales or marketing in the communities or devs and support on live chat, everyone at Ringba has the "how can I help" attitude. The platform itself is very easy to use, even if you're not advanced technically. It puts the power back into the hands of the administrator and provides you with the most detailed reporting, advanced features (IVR, Whitelabel, Offers), and the ability to integrate 3rd party platforms making running your entire call program seamless. **What do you dislike about Ringba?** At this moment, there isn't anything that I dislike. **Recommendations to others considering Ringba:** The software is rich in features and will have everything you need and more. But I recommend anyone who wants to win in this industry to reach out to the team at Ringba for a demo at the very least. I believe you'll find value in their platform but possibly what could be more important is the community they have built for their users. **What problems is Ringba solving and how is that benefiting you?** There are so many problems that Ringba solves that I have experienced in the past. The platform itself, Ringba provides the most robust reporting, real-time ping-tree, ability to manage partners well. Their customer service is lightning fast (whether you reach out to them directly on live chat or via email). And their dedication to connecting you with their communities, helping you grow your business, and network. ### 7. A++ Support team and software. Excellent software for marketers and call centers **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel T. | Trustee / Media Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Ringba?** Ringba team has been extremely helpful since the beginning when I first met them at 2017. Ringba provides new people with their masterclass and they will help you every single way possible whether it's technical development, or needing help with getting new clients. A++ to Ringba for their absolute support and software! Ringba delivers what they say and improved our business tremendously! If you are not using Ringba, you are missing out **What do you dislike about Ringba?** There are some features that I would like more on Ringba, and they promise what they say. These new features beat other call tracking platforms. **Recommendations to others considering Ringba:** If you own a call center, or if you are a marketer, Ringba is the #1 solution for call tracking platform! **What problems is Ringba solving and how is that benefiting you?** One of the biggest problems we needed was finding a good call tracking platform with reporting. We were using a different tracking platform but it didn't do well as it suppose. We were hesitate on testing out Ringba because we were so used to the other platform. But after a few months, we love Ringba and we are not looking back. Thank you so much! ### 8. Exremely flexible call tracking with an amazing support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2020 **What do you like best about Ringba?** Without a doubt, Ringba's support team is amazing. If you ever need any help, they are there to guide you through whatever you need. **What do you dislike about Ringba?** Nothing at all! It's the best inbound call call tracking system I've ever used. **Recommendations to others considering Ringba:** Just get it! Ringba will take your business to the next level in productivity and results. Talk to their team, there's no risk to get started and you'll be more than impressed with the results. **What problems is Ringba solving and how is that benefiting you?** We've had issues with our calls that have prevented us from taking inbound calls in the past and saving reports and recordings. Ringba completely solved this problem and helped us improve our internal processes and productivity. ### 9. Great platform, easy to navigate! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2020 **What do you like best about Ringba?** The system is intuitive, extremely user friendly & easy to navigate. The reporting is is customizable and seamlessly shared/exported. **What do you dislike about Ringba?** I have not found any downsides yet - I will update this review, should anything come up! **What problems is Ringba solving and how is that benefiting you?** We use Ringba to track all Call campaigns. The system allows us to easily manage our various campaign types, our Publishers feeding into those campaigns, and the Targets buying from us. Reporting is intuitive and allows us to easily share/export as needed. ### 10. Vested in your success because they're the best... **Rating:** 5.0/5.0 stars **Reviewed by:** Bill S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2019 **What do you like best about Ringba?** I was referred to Ringba by another Advertiser in the space - directly to my Account Manager Melissa Lai. She has gone ABOVE AND BEYOND to ensure your staff has everything properly in place to give our publishers and clients the best possible experience on the first shot. After meeting the Ringba team at the ASE 19' event I realized that everyone in that organization has the same mindset "How can we help you - how can we make this better?". Adam Youngs Ringba Masterclass has been instrumental in assisting our staff with industry know how. The Pay Per Caller show, the Forums, the advice he gives has blown me away. Extremely proud to be associated with the staff over at Ringba and looking forward to working with them as we BOTH grow our businesses! **What do you dislike about Ringba?** I don't want to sully this review by telling you the platform is "perfect". I'd love to see the ability to take payment and show balance directly in the Ringba platform. Also in a perfect world I'd like to see Melissa 1.Send us more Memes, 2. Jump ship and work for Policybind :-) **Recommendations to others considering Ringba:** Easiest software to get you off the ground quickly. The support team is out of this world helpful on so many levels. **What problems is Ringba solving and how is that benefiting you?** Ringba has helped us overcome our biggest hurdle which is successfully routing media to our network of buyers. The reporting features and call recordings has been the cornerstone of building a top notch QA department. Also SOP for our QA staff was to #1 - watch Adams Masterclass on effective Quality Assurance. ### 11. The Best Call Tracking Software without a doubt **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2020 **What do you like best about Ringba?** Ringba’s platform is incredibly easy to use but they really stand out with their team. They’re always available to answer any questions I have or provide personalized feedback on how we can improve our campaigns, IVRs, and routing plans. **What do you dislike about Ringba?** None at all. Ringba is constantly releasing new features (which is awesome) but perhaps some better documentation or video tutorials might help us use the platform more effectively. **What problems is Ringba solving and how is that benefiting you?** e were completely new to call tracking and using it to route inbound calls to our agents. ### 12. Gold Standard in Call Tracking and Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Pranav R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2020 **What do you like best about Ringba?** Extremely friendly UI. Awesome support. Widest range of functionalities. **What do you dislike about Ringba?** There's not a thing I don't like. This is as perfect as it gets. **What problems is Ringba solving and how is that benefiting you?** We use Ringba for inbound and outbound call tracking and analytics. ### 13. Best In Class **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2020 **What do you like best about Ringba?** This has been a game changer for our Media Buying team... We also love the live data enrichment capabilities as it helps us increase our lead price point in a dynamic environment. We've been with the competition and these guys have their Sh*t together in comparison. They act fast and listen to our ideas. **What do you dislike about Ringba?** Which there was an IOS application but my colleagues seem fine using the app on Android via their phone. **What problems is Ringba solving and how is that benefiting you?** We're solving the inefficiencies for account set ups and it allows us to optimize our campaigns based on which ad group, Keyword and Landing page drove the call. ### 14. Best call tracking platform in the industry... hands down! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2020 **What do you like best about Ringba?** Their customer service and attention to details is some of the best I've ever seen. Would definitely recommend to anyone in need of a call tracking service. **What do you dislike about Ringba?** Literally, nothing. Super happy with what they have to offer. **Recommendations to others considering Ringba:** Again, if you're looking for a top notch call tracking platform, look no further. Ringba legitimately has everything you'll ever need when it comes to call tracking. **What problems is Ringba solving and how is that benefiting you?** Tracking my calls and then some. Again, if call tracking and accuracy are important to you, Ringba is the place to be. ### 15. Amazing product and fantastic support team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2020 **What do you like best about Ringba?** Their customer service team is fantastic. By far my favorite part about working with them. My rep is always available whenever I need them and they’ve helped me in more ways than I ever could have expected. **What do you dislike about Ringba?** I have zero complaints. There isn’t a single thing I can think of that I don’t like about working with Ringba. **What problems is Ringba solving and how is that benefiting you?** We’re able to solve inbound phone call tracking and routing for our clients. ### 16. Easy to use API **Rating:** 5.0/5.0 stars **Reviewed by:** jamie s. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Ringba?** It's nice when your account manager actually knows what they're talking about and helps getting the account set up. The API was easy to plug into our network. **What do you dislike about Ringba?** So far so good. It looks like these guys continue to build features daily so I haven't had an issues yet. **What problems is Ringba solving and how is that benefiting you?** It gives us the ability to show affiliates real time analytics. Plus we can pull in keywords from our ppc campaigns. Their call and pub overflow management works really well. ### 17. Ringba is the real deal **Rating:** 5.0/5.0 stars **Reviewed by:** Shaurya B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2020 **What do you like best about Ringba?** Ease of use while setting up campaigns/publishers/targets etc. **What do you dislike about Ringba?** the action icons are not very intuitive. **What problems is Ringba solving and how is that benefiting you?** Pay per calls ### 18. Great Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Ringba?** Easy to use, great customer service. anytime day or night you can get help. **What do you dislike about Ringba?** There is currently nothing I dislike about using ringba **Recommendations to others considering Ringba:** I recommend requesting a demo! Their team will tell you everything you need to know about their awesome product. **What problems is Ringba solving and how is that benefiting you?** Allows me in depth transparency of all of my call data. Allows me to easily communicate with my clients while allowing them report access. ### 19. Best Call Tracking Platform for Media Buyers **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan B. | VP Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2019 **What do you like best about Ringba?** As a media buyer, I love the reporting dashboard. The ring pool was straightforward to integrate on our collection of websites, allowing us to optimize campaigns based on which keywords, ads, and landing pages generated calls. Rather than having to set up a multitude of phone numbers, we can rely on the tracking script to feed us the data in real-time. Additionally, setting up campaigns, promo numbers, and the ping tree (ability to ping other networks) makes campaign management a breeze. Updating campaigns based on real-time data (ability to see active calls) also gives me insight into campaigns that I never had previously. Lastly, their customer support is unrivaled in this industry. I've unfortunately become accustomed to submitting support requests and tickets that go unanswered from a lot of the major software providers in the marketing space. However, I have to hand it to the Ringba team. Whenever we have a question regarding the logic behind campaign setups or issues with specific features, they respond quickly and steer us in the right direction. For a company that works with a lot of clients in real-time, not having to worry about delays causing hiccups with campaigns gives us peace of mind. They indeed are a team of rockstars! **What do you dislike about Ringba?** Honestly, there's nothing I dislike about the platform. Maybe the inability to edit colours for light/dark mode, but that's about it. **Recommendations to others considering Ringba:** Ringba will help you unearth why you aren't able to maximize profits on specific campaigns. Additionally, the call tracking with ring pools feeds you a ton of data you can utilize to optimize campaigns and upload offline conversion to Google Ads. **What problems is Ringba solving and how is that benefiting you?** We're optimizing campaigns in real-time. I used Invoca previously for a multitude of campaigns, so I'm pretty familiar with other call tracking software out there. However, Ringba's reporting dashboard makes it very easy to identify trends and potential pitfalls for campaigns, and the new ping tree feature is allowing me to maximize payouts. The ability to capture a wealth of data via the ring pool has changed the foundation of how I develop my campaigns, allowing me to capture any parameter I want via the URL string. I've also been able to give feedback to my media buyers about specific updates to make to campaigns by drilling down the data by custom parameters, region, city, etc. While this is available via other platforms, Ringba's reporting dashboard is second to none and doesn't require the constant need to download excel files. Lastly, the ability to edit payouts is pretty handy when you need to export data for month-end reports. ### 20. A1 **Rating:** 5.0/5.0 stars **Reviewed by:** Harrison D. | Director of Pay Per Call, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2019 **What do you like best about Ringba?** There are a number of things about the Ringba platform that stand out and make the day-to-day of managing a pay per call network comprised of internal and external traffic, while also generating calls myself, easier. The reporting, campaign set up, and call routing options are all very user intuitive and took almost no time at all to get used to and the additional information compared in the reporting does its part in streamlining campaign optimization. Additionally, the level of customer attention and service has been second to none. I’ve never had to wait for what I feel is an unreasonable amount of time for an answer or solution to a question/problem - and I am in no way a patient person. This is an industry that can easily make time disappear, so getting some back by having easy time in setting up and tracking campaigns, backed up with strong customer service, carries exponential benefits. **What do you dislike about Ringba?** I really haven’t come across anything on the platform that I dislike that has not had a simple solution available. **Recommendations to others considering Ringba:** Test it! **What problems is Ringba solving and how is that benefiting you?** We are learning more now about our calls/callers via reporting options that were previously unavailable. That, coupled with the ease of us have allowed me to focus more energy where it is best spent. Resulting in rapid growth, and even allowing me to close my laptop at a reasonable hour a few nights a week. ### 21. We tried a few solutions, but Ringba JUST WORKS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2019 **What do you like best about Ringba?** After dealing with a few other solutions on the market we were absolutely pleased to find out about Ringba. Their straightforward on-boarding process (which wasn't laden with a ton of fees), easy-to-navigate interface, and stellar customer support are just the cherry on top of what we believe to be the best solution available on the market -- at least from what we can tell. Every single interaction we've had with Ringba has been a pleasure. We engaged them not expecting much personability (as a solution provider!) but were absolutely pleased by how kind and helpful everyone on the team has been. **What do you dislike about Ringba?** So far, nothing we've encountered. Looking forward to it staying that way :) **Recommendations to others considering Ringba:** We found ourselves working with Ringba after various concerns with modularity, pricing, and lack of features on the other platforms. If you are struggling to find the RIGHT solution that provides all the features you could possibly need at an ideal price, we believe Ringba is the one! **What problems is Ringba solving and how is that benefiting you?** RELIABLY handles our high volume Google Ads call campaigns. SIGNIFICANT reduction in costs/overhead. We ran into some issues with modularity/customization using competing platforms, but were able to adjust call flows on a granular level using Ringba ### 22. Exceptional Software - Would Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Devyn B. | Media Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2019 **What do you like best about Ringba?** Easy to use platform with exceptional insights to calls and data. Makes it easy to analyze performance in real time and make quick adjustments when needed. Their customer service is exceptional and their team is always available for consultation, virtually at any hour of the day. **What do you dislike about Ringba?** Very little to complain about here, but if anything would enjoy more robust reporting/filtering options so our team can control their campaign view in the platform. Not a huge deal, though, and it's other features still make it better than other software's out there. **What problems is Ringba solving and how is that benefiting you?** Getting easier access to data has allowed us to scale and maximize profitability without doubling our workload in data analysis. ### 23. Ringba - One of the Best PPCall Tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Navdeep S. | Managing Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Ringba?** They keep rolling out new features and resources which are ideal for pay per callers to stay in touch with the latest trends and tactics. **What do you dislike about Ringba?** Well, that's a hard question. Waiting for some more features like request a call back action. Hope they roll out that feature too. **What problems is Ringba solving and how is that benefiting you?** Ringba allows us to add campaigns and publishers can apply directly within Ringba itself. We can update publishers with real-time changes in the campaign via email update. The dashboard allows to make adjustments in the payouts if there are any. The adjustment feature is very handy when you are running a bundled campaign or a campaign on revenue share. Further, the interface is very attractive, updates really fast and the support staff is proactive. So if you face any issue simply ping them and the issue gets resolved real quick. ### 24. Excellent platform, feature rich and a great account support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Ringba?** I like the fast response and ease of use of their portal; also, the flexibility in terms of settings and quick changes are really helpful. It is really a thought out and tailored to meet customer requirements platform. Pricing is excellent backed by some great support team members. Am extremely happy with the solution **What do you dislike about Ringba?** Nothing at the moment. We like what we see on the platform so far. **What problems is Ringba solving and how is that benefiting you?** Call routing and campaign quick changes were a challenge till we switched to Ringba. It has made campaign changes pretty swift and accurate now for us. ### 25. #1 Pay Per Call Platform...and it's not even close! **Rating:** 5.0/5.0 stars **Reviewed by:** Zack B. | Chief Operating Officer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2019 **What do you like best about Ringba?** The user experience and user interface of Ringba are head and shoulders above any other SAAS platform in the pay per call space. Dark mode is easy on the eyes. Reporting pulls easily and actually makes sense, unlike other platforms where exporting data, or merely checking real time stats can be a multi-step process. Support is as close to real-time as you can ask--emails are answered and/ or calls are returned quickly, and I can even reach my rep on Skype routinely--he's able to make adjustments within minutes if needed. Finally, the simplicity in offer set-up and payout settings is the best. Campaigns can be set up in minutes, with publishers getting info shortly thereafter; we routinely start generating revenue the same day we start setting up an offer. **What do you dislike about Ringba?** The only issue I ran into, and this was early on, was some confusion with the duplicate call settings. That said, once we receiving customer support (again this was within minutes of asking), problem solved. Not truly a dislike, but really the only feature that wasn't crystal clear from the beginning. **Recommendations to others considering Ringba:** Get a demo. It costs nothing, and it'll be hard to come up with a good reason not to use the product. The rates are hard to beat and from a features standpoint, I don't know what it doesn't offer yet. **What problems is Ringba solving and how is that benefiting you?** We've had minimal, if any, dropped calls on our transfer programs. The ability to listen to call recordings at increased speed, accelerate the time it takes to put together campaign dispositions and making key optimizations. Quick, seamless offer set-up, results in quicker revenue...factor in no monthly platform fees, just the open bar, "pay for what you drink," model, and choosing Ringba is a no brainer for any publisher, brand, network, etc... that works in the pay per call universe. ### 26. Very good service and no contract **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | SEM Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2019 **What do you like best about Ringba?** No contract, pay per use basis. It is relatively cheap for what we need. **What do you dislike about Ringba?** There's nothing particular that I dislike. **What problems is Ringba solving and how is that benefiting you?** We can measure performance of traditional media. ### 27. Provides Immediate and Potential Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Rida T. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2018 **What do you like best about Ringba?** Our company runs various campaigns across multiple marketing channels, and one of the headaches associated with such a large scale operation is to offer to follow-up calls to clients and customers. We had to go through quite a lot of numbers on a daily basis to catch up on everyone, and it's inevitable that we miss out on some because of the hardships faced by the marketing wing in tracking every single call we get. When we implemented Ringba into our technology stack, we wanted the software to ease up the call management process a bit to make everything easier to understand with reporting. Ringba took us by surprise as it performed better than we had hoped for - especially when compared to any of the solutions we explored. It does all the hard work when it comes to recording all the data we need, structuring it into easy to read reports and simplify our entire call routing and call management process. We can and then analyzing the same based on several factors. With Ringba, our marketing team can track and see what’s working and our sales team is connected immediately with potential customers. From our experience, the ROI on investing in this software is great and worth it. I think small businesses can also gain significantly by using Ringba to manage their call tracking. **What do you dislike about Ringba?** Even though I mostly use Ringba on desktop, it would be nice to get a mobile app or better mobile experience for checking analytics on the go. It will greatly help the me stay updated on the go and never have to open a laptop every now and then to check reports. **What problems is Ringba solving and how is that benefiting you?** The major benefit is convenience and simplicity. When you are handling so much call volume for various campaigns, the wise option is to seek the help of a software that can aid you in the process. In my personal experience, as you start scaling your campaigns, the number of calls that you are going to get increases proportionally. Ringba gave us the right tools needed for taking our sales and marketing strategy to the next level. ### 28. Amazing Customer Service and Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2019 **What do you like best about Ringba?** Easy to use website and rich in features Attentive customer service Fast service for service tickets **What do you dislike about Ringba?** Nothing bad to report as of yet. Ringba has been great from day 1. **What problems is Ringba solving and how is that benefiting you?** Ringba has helped me keep a close eye on my calls and campaigns - giving me access to very detailed data. ### 29. Call Tracking Analytics at it's Best **Rating:** 5.0/5.0 stars **Reviewed by:** Asfand Y. | Regional Sales Cordinator , Banking, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2018 **What do you like best about Ringba?** Being a marketing and brand development agency, we need more than just inbound call demographics to create an effective marketing plan. We needed a Call Tracking and Analytics software that could also give us keyword data from organic searches without blowing up our budget. Thankfully, we found Call Tracking and Analytics Software, and it has been the perfect solution that checked everything on our priority list. The pricing is also great because it bundles a bunch of useful services into one package. I would definitely recommend this software to anyone who is in need of a real-time call tracking software that also has key features that makes it possible for analyzing data tied to SEO and other online marketing operations. One thing that clearly stands out when using the software is that how efficiently it houses multiple features under one banner. Normally, tracking and analytics combo softwares are badly optimized in graphics because the visual aesthetics does not matter for a backend tracking and analytics software. But with Call Tracking and Analytics Software, the developers took the time to construct a software that looks good as well as it performs. **What do you dislike about Ringba?** Whitelabel, please! As a part of our marketing strategy, we are hoping to increase our relevance with branded services from our end. Having an option to whitelabel the services and add our own logo would be greatly appreciated. I hope to see this feature to come to Ringba in the near future. :) **What problems is Ringba solving and how is that benefiting you?** Today, online visibility is considered a major benefit to marketing and our company specializes in that particular field. In our use case, the benefits gained by using the software were two-fold. With Ringba, we didn’t just want their call tracking features as we were also in need of call intelligence and reporting tools. It’s safe to say Ringba was an all in one deal that helps us providing a better caller experience and improved our conversion rates significantly. ### 30. Makes Call Tracking Perfect! **Rating:** 5.0/5.0 stars **Reviewed by:** Hatib L. | Mechanical Designer, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2018 **What do you like best about Ringba?** So far, the experience with Call Tracking and Analytics has been nothing short of amazing. When I first started to manage inbound call tracking, it was easier to do by myself at first, but when the traffic increased, I was falling behind big time! Thank you for stepping in making everything perfect. I really like the way their customer support team show the patience to take everything into account about what I want with the system. And they did a great job at facilitating it. Another point that made me choose them is the bang per buck that I get when I invest in such a service. I get all the functionalities that other service providers charge for double the price so what’s not to like?! In essence, it has been a very pleasant experience, and the support team is present 24/7 in case I run into any problems with the system. Keep up the good work guys, and thank you for genuinely making an effort to put us, the customers, first on your priority list! **What do you dislike about Ringba?** In all honesty, there isn’t much of a drawback that I can concur with using their service. It has been a smooth ride, and I really like the way that everything has been laid out. I should also mention that the system works extremely fast and I have not run into a single issue since I started using it. **What problems is Ringba solving and how is that benefiting you?** I was a person who was new to the marketing field for my field, and I wanted a sure shot method to boost my revenue. It took me quite a bit of time to understand the importance of call tracking, and I was searching for a system that can do everything for me without further adding any burden to my workload. Ringba helped me realize the potential of call tracking, and there has been a substantial increase in the number of leads I gain per day! ### 31. Powerful call tracking and evolving platform **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph G. | Front-End Web Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2018 **What do you like best about Ringba?** Ringba is an incredibly powerful call tracking system, it’s quick to setup and even easier to use on daily. The support staff is very helpful and responsive. It’s very easy to manage campaigns and the reports, stats, call recordings are all perfect. **What do you dislike about Ringba?** There is nothing I can say about what I don’t like about Ringba. Their team is super friendly and quick about inquiries. All the of the features you are going to need are there so you get what you put into it. **Recommendations to others considering Ringba:** Try it out and see if you like it or not. You won’t find better pricing or an easier product to use. That’s what we did. We tested a few campaigns and immediately saw better results than before we used call tracking. **What problems is Ringba solving and how is that benefiting you?** Attributing our phone calls to our Adwords/Facebook ad campaigns has been awesome. Being able to see what keywords were used has given us new insight into our marketing efforts. We can also track our revenue and profitability in real-time. It’s really cool to login and see live calls in the dashboard. ### 32. Extremely satisfied with Ringba **Rating:** 5.0/5.0 stars **Reviewed by:** Zain S. | Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2018 **What do you like best about Ringba?** Ease of use by far. As soon as I login, I have everything i could possibly need to run a successful call campaign. Ringba gives their users a really powerful solution for managing call flows and tracking the exact source of my calls. **What do you dislike about Ringba?** There is not much to dislike with Ringba. **Recommendations to others considering Ringba:** If you need to track phone calls or direct call flow, Ringba is the perfect platform for showing exactly what channel a phone call is from and sending it wherever you need it to go. If you need to create IVRs, you build your own in seconds. **What problems is Ringba solving and how is that benefiting you?** We offer marketing solutions for small and medium business. Being able to access my stats and analytics and pull reports about my traffic is the most important part of optimizing my paid advertising campaigns for clients and linking calls to exact marketing channels and campaigns. I get more data with Ringba than I could possibly use. Their pricing is also the best out of anyone which goes a long way to lowering my overall costs. ### 33. Ringba is the future **Rating:** 5.0/5.0 stars **Reviewed by:** Mandeep Singh G. | Vice President Engineering, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2018 **What do you like best about Ringba?** There are so many great features built into Ringba but if I were to pick a favorite, it would be their reporting dashboard. The level of detail they provide is incredible. Also, they really care about the customer and I believe it is their customer centric approach that separates them from their competitors. They value customer feedback and know how to retain their customers. **What do you dislike about Ringba?** We have been using Ringba for nearly 6 months without complaints. So, there is really nothing that I dislike about the product. And I love the way they keep on enhancing the product regularly, adding new features. If there is any feature you need that they don't have, you just have to tell them and most likely it will be implemented. **Recommendations to others considering Ringba:** Highly recommended. They are new and innovative company. And they set the bar pretty high on how an enterprise grade product should be. I do hope they maintain their standards as they scale. As of now, they are just perfect. **What problems is Ringba solving and how is that benefiting you?** We are using Ringba to run pay per call campaigns. Compared to other products, we found Ringba much easier to setup and their thorough reporting helped us understand what all we needed to tweak to boost our revenue. ### 34. Top tier team and product **Rating:** 5.0/5.0 stars **Reviewed by:** Ana N. | Content Writer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2018 **What do you like best about Ringba?** I have been able to track the actual areas we are marketing to confirm results and make better decisions about our ad spend. **What do you dislike about Ringba?** I have not had any issues at all using Ringba. Definitely nothing to complain about **Recommendations to others considering Ringba:** A great call tracking product that won’t break your budget and give everything you need to manage your inbound calls. **What problems is Ringba solving and how is that benefiting you?** We are running ad campaigns and need to be able to track exactly where calls are coming from and what results in a converted call. Ringba helps with this and more by being able to manage multiple campaigns and targets and even setup our own IVR tree for qualifying callers before we send them to our buyers. This has made our buyers happier and greatly improved our return on investment. Both for the money went spent on the product and all the money we spend on ads. ### 35. We wish we migrated sooner! **Rating:** 5.0/5.0 stars **Reviewed by:** Noaz M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Ringba?** - beefed up call tracking functionality, which has allowed us to reach maximum levels of efficiency - open API which has allowed us to integrate seamlessly - super easy to create custom reports - the level of support we receive is unbeatable, not only for initial implementation but ongoing - best prices in the game (and I checked out a ton of other competitors) **What do you dislike about Ringba?** Nothing. So far any feature we've wanted they've implemented for us unbelievably quick! **Recommendations to others considering Ringba:** If you're ready to dial it in and ensure you are monetizing and managing call flow the best way possible Ringba is definitely for you. **What problems is Ringba solving and how is that benefiting you?** We drive thousands of calls a day across multiple verticals. We are now able to easily manage call flow with all of the features Ringba has to offer. We were using CallRail prior which required additional hours/daily to to manage call flow with the limited functionality. ### 36. Simple and easy call management at your fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Hadiya S. | Trainee, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2018 **What do you like best about Ringba?** Their call tracking data is clear and easy to navigate and pull insights from. The dashboard is really easy to navigate and setup routing plans. **What do you dislike about Ringba?** I don’t need to use all the features that ringba offers but it’s not any true reason to dislike it. It perfectly serves my purposes. **Recommendations to others considering Ringba:** If you are looking for a stellar product with strong customer support, ringba is the call management platform for you. If you ever have any issues or need help, their team is super responsive and very helpful **What problems is Ringba solving and how is that benefiting you?** I work in the financial industry and use Ringba to manage all of the incoming calls to my business. Ringba provides all the reporting and information I need to know about my calls in a single dashboard. Their pricing was unbeatable and their team has helped me every step of the way. ### 37. Simple Call Management Platform for Serious Players **Rating:** 5.0/5.0 stars **Reviewed by:** Geoffrey H. | Chief Financial Officer, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2018 **What do you like best about Ringba?** It’s extremely easy to navigate everything I need to manage my call flow. I like how I can build my own IVR menus and pre-qualify calls before receiving them. Whisper messages give me everything I need to know about a caller before I talk to them and the call recordings are extremely useful for evaluating performance. **What do you dislike about Ringba?** There is nothing that I can think of that I do not like about Ringba. **Recommendations to others considering Ringba:** Ringba provides a solid foundation for how my business manges and handles calls. It provides all the analytics and reporting I need to run my business more efficiently and provide my clients with a superior customer experience. **What problems is Ringba solving and how is that benefiting you?** I am able to control exactly when and how I want to receive my calls and can create simple call flows that help me serve my clients more effectively. Since implementing Ringba, I’ve saved time. ### 38. Intuitive, robust and cost effective **Rating:** 5.0/5.0 stars **Reviewed by:** Talha R. | Graphic Designer, Graphic Design, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2018 **What do you like best about Ringba?** Keyword tracking and number pools. I can manage and direct my call flow however I wish. Pulling reports and statistic is quick and easy. I like being able to add multiple tracking number for a single campaign. **What do you dislike about Ringba?** I haven’t run into a single problem using Ringba singed I signed up. Maybe the ability to customize the command center with my own widgets but that’s more of a personal preference. **Recommendations to others considering Ringba:** Ringba is a total changer when it comes to the call tracking. Totally risk free to try out. Run one campaign and you’ll be hooked **What problems is Ringba solving and how is that benefiting you?** My costs were immediately lowered using Ringba and now I’m in complete control over my call flow. Being able to track revenue and payouts was extremely helpful for figuring out how to optimize my campaigns and make more money per call. ### 39. Ringba is a must have for any marketer! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashutosh J. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2018 **What do you like best about Ringba?** I like being able to get multiple tracking numbers for any campaign that I am running for my clients. It’s is extremely simple to setup and the ringba support is the best! I like the ability to see exactly which sources calls and conversions are coming from. **What do you dislike about Ringba?** Aside from a few bugs here and there, I cannot think of anything notable that I dislike. **Recommendations to others considering Ringba:** I would recommend ringba to any business considering a call tracking software. It is very easy to setup and extremely cost-effective. Their free trial was more than enough to convince me that ringba is the best call tracking platform on the market! **What problems is Ringba solving and how is that benefiting you?** Ringba helps me setup call campaigns, easily purchase tracking numbers and generate reports and call recordings for my clients. It’s a great way to gain insights into online and offline marketing campaigns and how prospects convert to customers. ### 40. Best Call Tracking Platform Available on the Market **Rating:** 4.5/5.0 stars **Reviewed by:** Syed Farid A. | Co-Founder, Operations Manager, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Ringba?** I explored a few different call tracking platforms before deciding on Ringba. I fell in love right after signing up for a free trial. The dashboard is easy to navigate and setting up call flows for routing my call traffic is super easy. **What do you dislike about Ringba?** I wish I could use SMS functionality but they are a growing platform and I expect they’ll be adding it in the future. **What problems is Ringba solving and how is that benefiting you?** I run digital marketing campaigns and needed a simple and feature-rich solution for managing call flow to agents, salespeople and other partners. Ringba provided everything I needed in a beautiful, easy to understand interface with unbeatable pricing. ### 41. Great Call Tracking Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Biswabhusan P. | Sr. UI Developer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2018 **What do you like best about Ringba?** Affordable and reliable. Ability to track and understand multiple lead sources. I love all the caller data I get automatically and how is it is to track ppc keywords for my call campaigns. I like being able to manage all of my campaigns and buyers from one dashboard. Their support is also top notch and help me out with anything I need. **What do you dislike about Ringba?** I have nothing to complain about at the moment. **Recommendations to others considering Ringba:** Signup for their free trial and give them a try. You’ll get hooked like I was! It has already saved me so much time and money. **What problems is Ringba solving and how is that benefiting you?** I’m able get tracking numbers anywhere I need and create new campaigns very quickly. Being able to see exactly which channels my calls are coming from helps me optimize my ad spend and make more money. ### 42. Awesome way to track calls and prove ROI **Rating:** 5.0/5.0 stars **Reviewed by:** Lakhyajyoti S. | Blogger, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2018 **What do you like best about Ringba?** I love how easy it is to set up new campaigns and get tracking numbers. The reporting dashboard is super easy to find and pull the data I need to optimize my ppc campaigns. I also love being able to create my own IVR trees for qualifying callers before I send them to my clients. **What do you dislike about Ringba?** Nothing yet. We’ve only been using it for a few months and so far everything is working great. Anything we come across that we’re not sure about, their team is very quick to help us out. **Recommendations to others considering Ringba:** Ringba is the easiest and best call tracking software for you. Period. We tried so many different platforms and settled on ringba because they were the most cost effective, the easiest to use and have an awesome team! **What problems is Ringba solving and how is that benefiting you?** We run click to call campaigns on adwords. Ringba makes it very easy to pull keyword data from adwords that let us optimize our campaigns much faster than before. Listening to call recordings also gives us insight into what we need to do to run a better campaign. ### 43. Very flexible solution with awesome support **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav D. | Owner, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2018 **What do you like best about Ringba?** I like how easy it is to use their api and connect to my other tools. It always has amazing reporting features and analytics and the best support i’ve worked with. I like how much control I have over my call flow with the custom IVR builder. **What do you dislike about Ringba?** There is no such cons those I found. I should have started using it sooner! **Recommendations to others considering Ringba:** Now that we’re using Ringba, it has given us control over everything related to our call traffic along with reporting and analytics that actually make sense. Their pricing beat any other quotes that we received, and their dashboard is extremely easy to navigate and customize to exactly what we need. **What problems is Ringba solving and how is that benefiting you?** Best way to track calls and their pricing and support are excellent. ### 44. Excellent technology. Excellent support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2018 **What do you like best about Ringba?** Firstly their technology. I've saved a lot of headaches and have opened a ton of opportunities by using Ringba. Their real-time reporting and called data has allowed me to improve performance many times over. This has never happened with any other platform I've used in the past. Secondly, their team. They are amazing; whether you speak to someone in sales or support, they're always there to help and really help by taking the time to ensure that what you need is covered. I work with Melissa and she's always so responsive. Unlike other companies where when you sign up, your sales manager disappears. This is never the case with Ringba. You will notice that their sale team is just different. If Melissa is on a call or doing a demo with someone else, she'll actually send you a message or email letting you know that she's on a call and that she's sorry to have missed you but will get back to you ASAP. If it's urgent, and sometimes when it's not, she'll ask a colleague to assist in the meantime so that I am not delayed. Although I can definitely afford to wait my turn, I am very appreciative that their team takes care of each other despite who you work with. It just means that the customer is always taken care of. It's so refreshing to work with a company like this. **What do you dislike about Ringba?** Honestly, nothing. I wished more of my peers would get on Ringba so they could see the difference. **Recommendations to others considering Ringba:** Use it. Seriously, don't even waste your time doing other demos unless you want to really see how superior they are in comparison. If you're a serious business or marketer who's wanting to scale your call volume business, Ringba is an absolute must. **What problems is Ringba solving and how is that benefiting you?** Using Ringba for our call businesses has shown us where we were leaving money on the table. It's closed the gap on loss revenue and have given us more insight and opportunities. We've made more money using Ringba and their team feels like an extension to our business. You really cannot win more than that. ### 45. By far the most current feature sets available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Ringba?** I think the attribution data coming from their number pool technology is best in class. I can get very granular when looking at media buying. Their platform is also really fast; I can pull up years worth of data for custom reports in less than a couple of seconds. I also really love their intuitive IVR platform. But what I appreciate most are the people. Their sales support is by far better than I have experienced. Ringba has helped me make more money while highlighting issues I was able to resolve with my partners. **What do you dislike about Ringba?** There is not much negative feedback I can offer, but it would be nice to see an ability to customize the color scheme of the interface. **Recommendations to others considering Ringba:** Use them!! Not just for tracking, but for your business development. Their management team is very connected in the world of ad tech, and without ever compromising customer data or other Chinese Wall issues, they are happy to make relevant introductions outside their realm of call tracking. And if you have complicated integrations, use their open API. It is uber flexible. **What problems is Ringba solving and how is that benefiting you?** Working in consumer tech wearables being marketed across many media outlets, Ringba has allowed my marketing team to see which channels/geos/demographics are working and which are not. We spend more where it’s working best and optimize areas not working as well. In addition, we have discovered certain call center partners were being less than honest with us, and this insight allowed us to partner with the right centers ### 46. Can't Recommend Ringba Enough! **Rating:** 5.0/5.0 stars **Reviewed by:** Zach B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Ringba?** First and foremost, their team's responsiveness! Any questions, concerns, or requests for features are addressed immediately! Secondly, the platform itself. Full customization on reporting is a huge help, and allows us to optimize campaigns and identify and address issues in real time! **What do you dislike about Ringba?** Hard to say we dislike anything. Anything we've stumbled across that's confusing is acknowledged and we get hands on help for better ways to handle. **What problems is Ringba solving and how is that benefiting you?** Our main business problem was being able to identify what was going wrong, and where. Ringba's platform calls attention to any anomalies and gives us the information needed to look into where issues might be occurring! ### 47. Excellent product and service, second to non.. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2018 **What do you like best about Ringba?** The first thing I needed was a person always there to assist me. Its enough for me to have all the hectic stress from my business i dont want more from the tools i use. Fortunately , Ringba gets it! Not only do I have my account manager always helping me 24/7 the technical teal did a great job just simplifying everything to not even need anyone most of the time. **What do you dislike about Ringba?** Some old UI features i know the company is working on **Recommendations to others considering Ringba:** If your business has inbound call sales this is the perfect product to track your ROI and business in general **What problems is Ringba solving and how is that benefiting you?** * I can track my marketing ROI on inbound calls * I can track my different verticals on the same numbers with IVR * I can sell overflow calls Much more... ### 48. Best Call Tracker I’ve Used **Rating:** 5.0/5.0 stars **Reviewed by:** Tanmay L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2018 **What do you like best about Ringba?** Best Call Tracker I’ve Used What do you like: I like how simple the dashboard is. It is very easy to navigate around the interface and find the exact data I’m looking for. Call recordings are crystal clear and are great for quality assurance. I can see exactly where I am getting calls and conversions from. Plus their support team is top notch and really helpful. I also really love the drag and drop IVR builder. What do you dislike: No SMS! When will you do SMS!? Recommendations to others: It’s great being able to have sub-accounts for publishers and buyers to review their analytics. Try their free trial and you’ll fall in love with how easy it is to use. Problems solved / Benefits realized: Ringba significantly reduced how long it takes to get my call marketing campaigns started and optimized. I can now easily see which sources my conversions are coming from. And that means I make money! Rating: Meets Requirements: 7/7 Ease of Use: 7/7 Quality of Support: 7/7 Pricing: 7/7 **What do you dislike about Ringba?** It is a very good app and doesn't have any glitches as of now. **What problems is Ringba solving and how is that benefiting you?** Tracking my employees and restricting them to transfer critical information ### 49. Easy to setup and excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Raj K. | Works, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2018 **What do you like best about Ringba?** If you're running a campaign and you need to track all your calls, record them, create call flows and manage phone numbers, you need Ringba. Excellent prices, super clean interface and you can give access to your client to view reports. Support team is very helpful if you need anything too **What do you dislike about Ringba?** I cannot think of anything I dislike at the moment... **What problems is Ringba solving and how is that benefiting you?** I am using Ringba to run ppc campaigns for clients who need phone calls and it has become my favourite tool for running my business. It used to be very difficult to prove the ROI and get new campaign. Since using Ringba, I can setup call campaigns quick, generate amazing reports for my clients and scale my campaigns mucher faster. My clients love being able to login to their dashboard and see their own data. ### 50. All your reporting in a single dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2018 **What do you like best about Ringba?** I like how easy it is to breakdown the exact source of my calls, if they are coming from adwords, facebook, etc. I can pull any data I need for reporting and campaign optimization. Being able to get phone numbers pretty much anywhere in the world is always a huge plus for scaling my campaigns **What do you dislike about Ringba?** I’ve seen nothing but improvements since I started using it. Nothing that I dislike! The platform is fantastic and the team is helpful and very responsive. **Recommendations to others considering Ringba:** Ringba is best call tracking provider without a doubt. Give a try and dig into all their features. **What problems is Ringba solving and how is that benefiting you?** It’s important for me to know exactly what’s happening with calls. Ringba solves this problem at face value. ## Ringba Discussions - [What is Ringba used for?](https://www.g2.com/discussions/what-is-ringba-used-for) - 1 comment - [View Ringba pricing details and edition comparison](https://www.g2.com/products/ringba/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+12%3A11%3A55+-0500&secure%5Bsession_id%5D=9bc96db6-6161-4ded-8bda-0742b9fa58c4&secure%5Btoken%5D=c275d432352675dc26230299d3f37cce804611bd1a012281a898fbb9d8853039&format=llm_user) ## Ringba Integrations - [Convoso](https://www.g2.com/products/convoso/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TLDCRM](https://www.g2.com/products/tldcrm/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Ringba Features **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top Ringba Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,730 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) - 4.5/5.0 (926 reviews) - [Retreaver](https://www.g2.com/products/retreaver/reviews) - 4.9/5.0 (63 reviews)