--- title: Ringba Reviews meta_title: 'Ringba Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 158 reviews by the users' company size, role or industry to find out how Ringba works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 158 scale: '5' date_modified: '2026-07-21' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Ringba Reviews **Vendor:** Ringba **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.9/5.0 **Total Reviews:** 158 ## About Ringba Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ring tree for calls and industry leading analytics. All without contracts, minimums, or overages. To learn more, give us a call at (800) 824-5000 or connect with our team at sales@ringba.com ## Ringba Pros & Cons **What users like:** - Users praise the **exceptional customer support** of Ringba, highlighting its responsiveness and helpfulness in resolving issues. (12 reviews) - Users find Ringba to be exceptionally **user-friendly** , enabling quick adoption and effective call management without technical skills. (9 reviews) - Users commend the **excellent reporting capabilities** of Ringba, enhancing efficiency and ease of use in managing calls. (5 reviews) - Users love the **powerful analytics** of Ringba, enabling informed decisions and enhancing campaign management with ease. (4 reviews) - Users praise Ringba for its **easy-to-use interface** and excellent customer support, making call tracking efficient and accessible. (4 reviews) - Users find the **easy setup** of Ringba incredibly beneficial for transitioning into PPC and managing calls smoothly. (3 reviews) - Users commend Ringba for its **exceptional support** , making transitions and call tracking needs effortlessly manageable. (3 reviews) - Product Versatility (3 reviews) - Speed (3 reviews) - Easy Integrations (2 reviews) **What users dislike:** - Users face a **steep learning curve** with Ringba, requiring time and guidance to fully grasp its complexities. (4 reviews) - Users struggle with **inaccurate reporting** due to unlinked campaign IDs, complicating data interpretation and causing confusion. (2 reviews) - Users note **limited options** in Ringba's extended features, requiring creative workarounds for certain functionalities. (2 reviews) - Users encounter **poor documentation** that hampers understanding and complicates accessing essential features and reporting. (2 reviews) - Users express concerns about **communication issues** , citing long wait times for live chat responses that hinder support. (1 reviews) - Limited Functionality (1 reviews) - Limited Integration (1 reviews) - Slow Performance (1 reviews) - Users experience **software bugs** with Ringba, affecting features like the ticketing system and report downloads. (1 reviews) ## Ringba Reviews ### 1. Ringba is a next level call tracking software **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad a. | Web Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Ringba?** I like ringba's impressive performance and how it has multiple features to boost our campaigns. How I have been able to manage my clients altogether and with its call tracking tags and number pooling are easy to setup and install on my websites and track the exact source of my callers. **What do you dislike about Ringba?** There's nothing I dislike! It works exactly how I need it to. **Recommendations to others considering Ringba:** For advanced integrations and taking your business to the next level, I would recommend Ringba to all the businessmen. **What problems is Ringba solving and how is that benefiting you?** Ringba has not only helped me boost our number of calls per day but it has effectively grown our business by helping us manage clients and buyers altogether. ### 2. Ringba is a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Zaur Z. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2017 **What do you like best about Ringba?** I liked most the Outstanding Support & Detailed Reporting which allowed our company to scale the Call Generation and grow our operations faster than ever! **What do you dislike about Ringba?** I dislike that its not comfortable to operate with an iPhone **Recommendations to others considering Ringba:** Ringba is a game changer for anyone that wants to go to the next level in their Call Generation journey **What problems is Ringba solving and how is that benefiting you?** Over the course of 7 months we have dominated the market thanks to Ringba, it has definitely been a game changer for our business. The results speak for themselves, our ROI has skyrocketed thanks to the detailed reporting, which provided us valuable analytical insights into the calls, consequently allowing us to optimize the sources that generated more value for our clients. One of the best things about Ringba is the outstanding customer support behind it and the attention to detail. Every time we have a question, or a problem the Ringba team is there to resolve it. **Official Response from Adam Young:** > Hi Zaur. We appreciate your feedback and our Engineering team released mobile responsiveness this morning, so you can now operate all of your campaigns on your phone. Thank you for the great review and your business! ### 3. A Perfect Platfrom for Call Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2018 **What do you like best about Ringba?** Its already about a year we are using services of Ringba and its amazing. The dashboard is user friendly and we can get any data in just few clicks. **What do you dislike about Ringba?** there is nothing to dislike. Any improvements that we have asked for, is implemented by Ringba Guys and no questions asked. **What problems is Ringba solving and how is that benefiting you?** with Ringba, we are managing many support centers together and every customer is getting connected to our support agents without any delay. ### 4. Ringba is beyond fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Bradford S. | CTO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Ringba?** Every other call platform is CLEARLY designed by people who have never run a call center! They all stink and caused us (and our clients) to LOSE MONEY. Ringba is flawless. They allow us to track things at massive scale and their UI is clean enough for marketers to use. I sleep so much better. Their terms are perfect: we get paid on performance, so do they. **What do you dislike about Ringba?** Nothing really. It's still new so I suppose there may be bugs but we've never seen one. **Recommendations to others considering Ringba:** Do it as quickly as possible, stop losing money. **What problems is Ringba solving and how is that benefiting you?** Call attribution from online ads in various verticals. Our error rate is down 73% and margins are up 12% in one week. ### 5. A new perspective on call routing and IVR **Rating:** 5.0/5.0 stars **Reviewed by:** Travis G. | Chief Technology Officer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2017 **What do you like best about Ringba?** Ringba has all of the customizations I needed for call routing. I've used many call routing systems prior and haven't looked back. I mostly use Ringba for integrations, so the customization and api make integration quick and easy. **What do you dislike about Ringba?** Mobile usage is tough on my phone, but not a deal breaker. **What problems is Ringba solving and how is that benefiting you?** I use Ringba for a variety of companies and solutions. I generally recommend Ringba for IVR and Call routing. As an IT Professional time is money, and bottom line it just takes less time and effort with Ringba. Whenever my engineers have an issue the Ringba support are quick to address and fix. ### 6. great than others **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Ringba?** I used other callrail ,callfre,trackdrive now i am using this ringba ..really great and easy to go..and sean is a man who know how to give support. **What do you dislike about Ringba?** toll free number should more cheap..and must need to add affiliate signup link and should integrade with others API like troll ,zoho and others **What problems is Ringba solving and how is that benefiting you?** i can track any source of calls and can setup payout as i want ### 7. Very good service, support and software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Ringba?** Exceptional support. Good software. Very easy to use. User friendly, good price. **What do you dislike about Ringba?** If there were more user roles like for an admin that would be good but they said they're working on adding that soon. **Recommendations to others considering Ringba:** get a demo, ask for Sean, he's so cool **What problems is Ringba solving and how is that benefiting you?** I use it for pay per call affiliate campaign tracking. It's so much better than my old system which did not have the ability to calculate payouts, billings, etc. ### 8. Need to track or route calls? Use Ringba! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about Ringba?** Interface is super clean and easy to use. The rates are great and there's lots of international options too. The support I get from their account managers is great - they know the industry so well. **What do you dislike about Ringba?** I've yet to find something I dislike about Ringba. I use it extensively and it does exactly what I need it to. **What problems is Ringba solving and how is that benefiting you?** I drive a lot of traffic and need a way to intelligently route and track inbound calls. Ringba does this in a way that is affordable and minimizes call drops. ## Ringba Discussions - [What is Ringba used for?](https://www.g2.com/discussions/what-is-ringba-used-for) - 1 comment - [View Ringba pricing details and edition comparison](https://www.g2.com/products/ringba/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+04%3A05%3A18+-0500&secure%5Bsession_id%5D=acff78ae-e218-464c-a552-cf5a193f70bd&secure%5Btoken%5D=08120a8b4afc3ba09e24b92271f67a3f5327a3c761ba4e9c0c81d32289a746b6&format=llm_user) ## Ringba Integrations - [Convoso](https://www.g2.com/products/convoso/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TLDCRM](https://www.g2.com/products/tldcrm/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Ringba Features **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top Ringba Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,725 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) - 4.5/5.0 (926 reviews) - [Retreaver](https://www.g2.com/products/retreaver/reviews) - 4.9/5.0 (63 reviews)