--- title: Ringba Reviews meta_title: 'Ringba Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 157 reviews by the users' company size, role or industry to find out how Ringba works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 157 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Ringba Reviews **Vendor:** Ringba **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.9/5.0 **Total Reviews:** 157 ## About Ringba Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ring tree for calls and industry leading analytics. All without contracts, minimums, or overages. To learn more, give us a call at (800) 824-5000 or connect with our team at sales@ringba.com ## Ringba Pros & Cons **What users like:** - Users praise the **exceptional customer support** of Ringba, highlighting its responsiveness and helpfulness in resolving issues. (12 reviews) - Users find Ringba to be exceptionally **user-friendly** , enabling quick adoption and effective call management without technical skills. (9 reviews) - Users commend the **excellent reporting capabilities** of Ringba, enhancing efficiency and ease of use in managing calls. (5 reviews) - Users love the **powerful analytics** of Ringba, enabling informed decisions and enhancing campaign management with ease. (4 reviews) - Users praise Ringba for its **easy-to-use interface** and excellent customer support, making call tracking efficient and accessible. (4 reviews) - Users find the **easy setup** of Ringba incredibly beneficial for transitioning into PPC and managing calls smoothly. (3 reviews) - Users commend Ringba for its **exceptional support** , making transitions and call tracking needs effortlessly manageable. (3 reviews) - Product Versatility (3 reviews) - Speed (3 reviews) - Easy Integrations (2 reviews) **What users dislike:** - Users face a **steep learning curve** with Ringba, requiring time and guidance to fully grasp its complexities. (4 reviews) - Users struggle with **inaccurate reporting** due to unlinked campaign IDs, complicating data interpretation and causing confusion. (2 reviews) - Users note **limited options** in Ringba's extended features, requiring creative workarounds for certain functionalities. (2 reviews) - Users encounter **poor documentation** that hampers understanding and complicates accessing essential features and reporting. (2 reviews) - Users express concerns about **communication issues** , citing long wait times for live chat responses that hinder support. (1 reviews) - Limited Functionality (1 reviews) - Limited Integration (1 reviews) - Slow Performance (1 reviews) - Users experience **software bugs** with Ringba, affecting features like the ticketing system and report downloads. (1 reviews) ## Ringba Reviews ### 1. Effortless integration, and amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas D. | Director of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Ringba?** The support is literally some of the best I have ever experienced. While it is via chat, it's better this way, so much easier to get the answers to the questions we have! **What do you dislike about Ringba?** The jargon, I am really reaching here for a dislike. Ringba has been designed in a way with several redundancies so my team doesn't need to find a specific sub-menu to make an adjustment or view data. Almost all adjustments and viewpoints are 1-2 clicks away. **What problems is Ringba solving and how is that benefiting you?** Ingestion and analyzation of data without having to export said reporting. It has paid for itself on time savings alone! ### 2. Best in the industry (BY FAR) **Rating:** 5.0/5.0 stars **Reviewed by:** Abe A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Ringba?** Ease of use and amazing support. These guys are on top of their game. **What do you dislike about Ringba?** It can be pricey comparitively but when you're spending high amounts, it's reassuring to know you have the best platform. **What problems is Ringba solving and how is that benefiting you?** Transparency throught he entire funnel! There's nothing more important than this. And it's really easy to use. ### 3. Great call routing system **Rating:** 5.0/5.0 stars **Reviewed by:** Curt D. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Ringba?** The capability of Ringba is amazing. It can be as simple or complex as you would like. **What do you dislike about Ringba?** With any complex routing system, some task can get a bit too complicated. That is why they have great support! **What problems is Ringba solving and how is that benefiting you?** It route calls intelligently and increases profitability. ### 4. Ringba → Best Software for PPC **Rating:** 5.0/5.0 stars **Reviewed by:** Matt C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Ringba?** They're timely responses to any support-related questions, reliable, and quick to answer. They're interface, makes it easy to use for reporting and very user friendly compared to other platforms **What do you dislike about Ringba?** None that I can currently think of. One thing that may be helpful would be a mobile app rather than using your internet browser **What problems is Ringba solving and how is that benefiting you?** Ringba is solving in real time the highest achieving revenue per call with their calculated routing software making my life more efficient. Historically, it tracks all the calls in a very efficient manner making my life easier. ### 5. RingBa the Best platform on the market to manage your Pay Per Call Business **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Ringba?** RingBa is, without a doubt, the best choice to manage your Pay per Call business in all aspects, Buyers, Publishers, Calls, Reports and Billing. An Intuitive interface and is easy to learn. Great support, always on chat to help you with anything you need. A great account manager that always online with tips for your business and tech issues online. A five starts platform and support. **What do you dislike about Ringba?** Everything is perfect both on the platform and on their support. **What problems is Ringba solving and how is that benefiting you?** Solve all your problems when you are starting your pay per call business, you only have to worry about on getting buyers and publishers. ### 6. IDK it took me this long to break into Pay Per call! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Ringba?** Support. New system... but new systems are always tricky to navigate. VERY best saas CS I've ever seen. Very proud to the leadership team for building such a great tech and team to faciliate this sort of complex tracking. **What do you dislike about Ringba?** That I don't have A hat and tank top to rep the company. We have ZERO complaints about this product. **What problems is Ringba solving and how is that benefiting you?** Easy set up and reporting. NTM support! Best in class! ### 7. buy vs build **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2023 **What do you like best about Ringba?** The features and dynamic ability to do everything you could desire from a call routing platform! No need to wait for our dev team to build it all because it already exists! **What do you dislike about Ringba?** I personally am used to knowing the back end of our tech so when switching to ringba and no longer having a need to have that knowledge it has been weird to be. Not sure if its a negative but something to adjust to. **What problems is Ringba solving and how is that benefiting you?** Giving us the features we needed to level up without the dev cost and time ### 8. Ringba is the best inbound call tracking software out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Ringba?** Ringba has so many different options to set up to any buyer or publisher. With the "target" setup you can configure pings and data passes to work with any system. If you have a problem or need assistance setting up anything, Ringba has excellent support that responds in minutes not hours! **What do you dislike about Ringba?** The only thing I would like to see added to Ringba are data pass attempts when a call is not sent. This would help when trying to get the publishers set up. **What problems is Ringba solving and how is that benefiting you?** Ringba helps with call tracking, billing, reporting, and keeping an eye on the good vs bad publishers giving more insight into them. QA also uses Ringba to grade calls. ### 9. 360 Degrees of Satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Sam N. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Ringba?** 24/7 Support direct to a human and developer. Assist in business growth by enabling envrioments for networking and connecting like minded companies together without the usual leg work. Wont ever stop using ringba, their team sets th apart from everyone else and their product and services are what keep you enagaged and loyal. **What do you dislike about Ringba?** Hard to think of anything when im havingna good experience **What problems is Ringba solving and how is that benefiting you?** Routing, analytics, reporting, tech support, biz dev ### 10. Amazing, professional, fast, friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Andrius K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Ringba?** I love ringba that they are super helpful, very fast to solve anything, they created custom scripts for me personally and did other customized things, Shawn is always very helpful and their ceo Adam is a true inspiration! I could not be happier to work with them! **What do you dislike about Ringba?** Nothing, everything is great! Love evrything **What problems is Ringba solving and how is that benefiting you?** Call tracking, routing calls to different buyers ### 11. Easy to use and set up. Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Ringba?** The ease of use and set up. I also like the dashboard and reporting. Makes it easier to know where your day is with just a quick glance. **What do you dislike about Ringba?** Some features that other call tracking systems have, Ringba doesn't have. Like the call schedules. **What problems is Ringba solving and how is that benefiting you?** We use it to track all our calls and route to our partners. ### 12. Excellent tool and support is great. **Rating:** 5.0/5.0 stars **Reviewed by:** Ken W. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Ringba?** The flexibility of the system is fantastic. We use it for multiple campaigns with different requirements. I highly recommend Ringba. **What do you dislike about Ringba?** I haven't found anything I don't like about the tool. **What problems is Ringba solving and how is that benefiting you?** We are able to track inbound calls for all our campaigns. Each one has a different requirements and Ringba is able to handle them all. ### 13. Excellent call routing platform by a company that is keen on helping your business succeed **Rating:** 4.5/5.0 stars **Reviewed by:** Karman R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Ringba?** Overall UI is very intuive and setting up campaings has been frictionless. Onboarding experience was fantastic, as they go the extra mile to check-in and make sure that things are running smoothly. **What do you dislike about Ringba?** Technical support wait times has been unusually long and certain issues that needed resolution were not successful after spending time with support. Faster support would be a welcomed addition. **What problems is Ringba solving and how is that benefiting you?** Ringa is hepling our business route and track calls that are being generated for our business. The ability to accurately track our call campaigns, capture data, and listen to calls is exactly the solution we were looking for. We are just getting started with the platform but overall a positive experience so far. ### 14. Excellent Call Tracking Platform and Amazing people (teacher) to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Ankur B. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Ringba?** I love the simplicity of the platform. Everything is in one place. Plus I love the support. Everyone is so helpful **What do you dislike about Ringba?** Seriously I don't find anything which I don't like about Ringba. **What problems is Ringba solving and how is that benefiting you?** I can monitor all my campaigns on one screen, saving me time to learn Google ads. ### 15. Great Customer Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2023 **What do you like best about Ringba?** Ringba's customer support is always helpful and will always solve your problem. **What do you dislike about Ringba?** I do not dislike any thing about Ringba. **What problems is Ringba solving and how is that benefiting you?** Ringba is a good tool for Call Centers, specially for creating IVRs. ### 16. Excellent Customer Servie **Rating:** 5.0/5.0 stars **Reviewed by:** Steven W. | Marketing Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about Ringba?** The customer service of Ringba is second to none. They always respond in a matter of minutes. If you have a question and the representative don't know the answer they will get you the answer in a timely manner. I would recommend Ringba to anyone need a call metrics platform. **What do you dislike about Ringba?** No much to dislike. Once your learn the terminology it becomes very user friendly. Customer service will work with you till you have it down. So not really a negative. **What problems is Ringba solving and how is that benefiting you?** Using infront of our CRM for IVRs and reporting on our campaigns. ### 17. excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** lance k. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Ringba?** easy operation and attentive and friendly support **What do you dislike about Ringba?** all my experiences have been positive so far **What problems is Ringba solving and how is that benefiting you?** i am able to track all my calls in real time. they are routed in an efficient manner ### 18. Great tool for tracking campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Nathaniel B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Ringba?** We like the integrations, user interface and, most importantly, the customer service. **What do you dislike about Ringba?** There is a learning curve to get the most out of the product. **What problems is Ringba solving and how is that benefiting you?** Tracking phone calls and attribution are vital for our operations. ### 19. Ringba Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Ringba?** I was so lost with the API integration that I needed to do and Ringba helped me understand it and set up everything for me. **What do you dislike about Ringba?** Nothing - their support is second to none. **What problems is Ringba solving and how is that benefiting you?** I was so lost with the API integration that I needed to do and Ringba helped me understand and implement it. I am very happy with this service. Awesome support and guidance. ### 20. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Mitch W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2023 **What do you like best about Ringba?** Support is very prompt and communicates effectively! **What do you dislike about Ringba?** I have not experienced anything negative and I do not expect to. **What problems is Ringba solving and how is that benefiting you?** Inbound call management and tracking. ### 21. Immediate assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Ringba?** I really appreciate being able to chat with someone immediately when I have an issue. **What do you dislike about Ringba?** The most helpful self-assisting resources are YouTube videos made by other users. They're helpful, but Ringba created materials would be better. **What problems is Ringba solving and how is that benefiting you?** I was assisted with blocking a large number of phone numbers. ### 22. Ringba support has grown from privilege to service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Ringba?** It does what we need it to do reliably.. **What do you dislike about Ringba?** Screens/layout/that black screen........ **What problems is Ringba solving and how is that benefiting you?** Call tracking............................ ### 23. Needed support for signing up new clients. Chat support was there to assist right away. **Rating:** 5.0/5.0 stars **Reviewed by:** Gabor O. | Founder and CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Ringba?** Professional platform, and they offer a large selection of options within our industry. **What do you dislike about Ringba?** Live help may not be available - chat support is offered instead **What problems is Ringba solving and how is that benefiting you?** We transfer many inbound calls to our clients. Tracking all the call transfers and giving our customers several options to manage their call flow is making their business and ours much easier to manage. ### 24. Ringba has got it going. **Rating:** 5.0/5.0 stars **Reviewed by:** kerry L. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2023 **What do you like best about Ringba?** Their management team are hands on. Specifically Sean Hitchcock. Their technical support team are extremely knowledgeable and know how to be patient with their clients. **What do you dislike about Ringba?** There are no downsides to Ringba. Everything works **What problems is Ringba solving and how is that benefiting you?** Connecting customers to contractors for 1.800.REPAIRS ### 25. Good product, good chat support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Ringba?** Pay as you go plan and well-designed interface. **What do you dislike about Ringba?** I wish you could get more in-depth support sessions, even if it cost a little more. **What problems is Ringba solving and how is that benefiting you?** Passes the calls and data as needed. ### 26. Their customer service is top notch! **Rating:** 5.0/5.0 stars **Reviewed by:** Candice G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Ringba?** I love the quick support when needed. I can email and get a reply within minutes. **What do you dislike about Ringba?** It is a bit difficult to use, but with the help of a customer service rep, it was much easier to navigate. **What problems is Ringba solving and how is that benefiting you?** Ringba is helping to solve the issue of tracking vendors. ### 27. Ringba is very good Platform and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Ringba?** The insight reports are very professional, the API is easy and well-documented, and the support is beneficial and quick. **What do you dislike about Ringba?** It might seem complicated at first but it just need some time. **What problems is Ringba solving and how is that benefiting you?** All phone call problems are centralized and the bidding platform is great way to make money for publishers ### 28. Call Routing made easy with the best support staff **Rating:** 5.0/5.0 stars **Reviewed by:** Edgar S. | Sales Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2022 **What do you like best about Ringba?** There are a handful of great call routing service platforms like Ringba however, none have the easy support features that Rinba has, not only is the support accessible 24/7, but their service provided is gold standard, you don't even have to be an expert in tag filters, pixel setups and data posts, so long as you have the posting instructions they can help you with the setup for your various buyers. **What do you dislike about Ringba?** The live call analytics could use some work, it's great, but it could be better especially when comparing de difference between billable and connected transfers, sometimes there are some discrepancies albeit the focus for us is on the calls that qualify as billables. **What problems is Ringba solving and how is that benefiting you?** We are able to better optimize our data by prioritizing our data to only be used and transferred to potential buyers, we avoid sending calls to buyers that would otherwise not take them. ### 29. Excellent company! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Ringba?** Super helpful team. Easy dashboard. No committment! **What do you dislike about Ringba?** Nothing! Everything has been great so far! **What problems is Ringba solving and how is that benefiting you?** Whenever there is an issue, Ringba's team (specifically Bob Wood) has been there to help me! ### 30. We love it. More importantly, our clients love it. **Rating:** 5.0/5.0 stars **Reviewed by:** Cary H. | National Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2020 **What do you like best about Ringba?** No more headaches. Ringba revealed a LOT of opportunities that we previously left on the table. Many of our inbound channels were being underserved when it came to tracking and attribution. We’re now able to produce campaign level tracking for our own campaigns and clients in a matter of minutes, greatly improving our experience as well as the client’s. **What do you dislike about Ringba?** Perhaps not a dislike, but how about SMS support down the line? Nothing negative to say ultimately. In our experience they’ve only delivered and more. **What problems is Ringba solving and how is that benefiting you?** We are saving money, time and boosting profitability. Our clients love how much Ringba has simplified things on their end, and we love how much easier things have become when it comes to building in-house campaigns. Basically, there are two time periods at our company: before Ringba and after Ringba. Seriously, it’s been a great addition to our arsenal and Ringba always jumps through hoops to make sure we’re utilizing everything to the best of our advantage. ### 31. Our call volume has exploded thanks to Ringba **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2020 **What do you like best about Ringba?** Ringba actually let’s us work smart because we’re no longer focused on “keeping it all together.” Thanks to Ringba we spend basically zero time distracted with making sure our inbound system is running smoothly. Not only that but now we’re actually able to run smarter campaigns than ever before thanks to the rich data we are allowed to collect across our network. All of this combined makes Ringba one of the best decisions we’ve made in the last few years! **What do you dislike about Ringba?** Nothing to note here. Perfect experience using Ringba so far and anytime support or info is needed from their team they are incredibly quick to reach out and help. **Recommendations to others considering Ringba:** Just do it! You will not be disappointed. Their level of support is amazing and the tech is at a level unparalleled by others in the space. **What problems is Ringba solving and how is that benefiting you?** Our inbound call system was working before, but it was really just a lot of different software solutions working together, and that became more trouble than it was worth. When we set out to search for alternative solutions Ringba caught our eye because they were able to offer a full set of software to address all of our needs. The addition of the data that we can collect using Ringba’s tracking has also been night and day for us. Having everything under one roof and knowing that we are putting our best foot forward when it comes to technology is the ultimate benefit that has been realized for us. ### 32. Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Fatima A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Ringba?** The reporting is superb. I love that I can also listen to calls which help me manage my campaigns better, and give real-time feedback to my buyers on how they can better work my campaings a lot of times. **What do you dislike about Ringba?** I haven't found anything that I dislike. It is very dynamic and I lack skills to capitalize on some of the features but my ringba rep has been amazing at walking me through and helping me learn how to better utilize those features so I am getting more confident. **What problems is Ringba solving and how is that benefiting you?** I am able to get my clients detailed reporting that helps them track their calls, their spend and monitor the quality of their campaigns in real-time. This saves them a ton of time and helps eliminate wastful spending. I am able to set their calling schedules in advance too so that they do not have to pay for the calls that they miss if they are not able to answer the calls for specific reasons during their live campaign hours. I can just break them for the times they need to be free instead of them being forced to pay for calls that they will not be able to take during specif campaign hours pre ordered. Instead I am able to set it within ringba ahead of time so that it automatically pauses the campaign for them. For example, during their normal campaign hours they may need to break to do additonal training for thier agents that week, but can't break because they do not want to pay for missed calls and waste spend dollars so have to often neglect opportunity to do additional trainings for agents agents. However, with this feature it solves that issue. With this feature I can pause them during that time then route calls to another buyer instead of to them, and so they do not get billed for calls that no one was available to answer due to training because I can send them to another buyer. Again this feature allows me to save them more money and gives them more time to train their agents. It also helps other buyers have an opportunity to get more traffic during that time. I am also able to exclude states that may not be performing well for them, helping them maximize their budgets, and get better CPA's. It also allows them to listen to the calls if I enable the feature for them, so that they are able to manage their campaigns in real-time too. I could go on about all the problems it has helped me solve for my clients. It has been a great platform for us. ### 33. Great customer service, great product **Rating:** 5.0/5.0 stars **Reviewed by:** Brad L. | Director, Account Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about Ringba?** The Customer Service was amazing and the easy of use was unbeatable. This is the first product we've ever stood up without a single major issue popping up. **What do you dislike about Ringba?** It's nice to have the user accessibilty for our clients but many prefer not to have another UI to access so they request an automated emailed report. Not a big deal but would be nice to have. **Recommendations to others considering Ringba:** The Ringba team has made the launch of our inbound calls campaign remarkably easy and smooth which has been a major benefit to not only our company but also our clients. **What problems is Ringba solving and how is that benefiting you?** We launched an inbound call product from scratch in the matter of days using Ringba. Mathijs and his team could not have been more helpful and responsive with the entire process and have continued to be invaluable since we've been running the campaign. We've ramped the campaign much faster than we projected and barely hit a single bump in the road since launch which is unheard of for a new product. ### 34. Sophisticated yet intuitive software built by real engineers **Rating:** 5.0/5.0 stars **Reviewed by:** Manny Z. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about Ringba?** The elegance of the platform coupled with its well-engineered technical features makes for an extremely useful, almost critical, piece of software. Their support team is readily available, very respectful, and intelligent. None of this should be surprising. The reality is: their team cares. The founders are highly motivated technical experts, well known and well respected in the performance marketing space. The business development, support, and engineering team members are all experts in their respective areas. Ringba is the result of smart people doing great work. Period. **What do you dislike about Ringba?** Truly can't think of anything to dislike. **Recommendations to others considering Ringba:** We tested 3 call tracking platforms when we first entered the space, and were met with: contractual obligations (horrible for start ups), poor quality call tracking, lies, terrible customer support, etc, etc, etc.. This IS the call tracking platform you should - and eventually will - end up using. Whether you decide to go through the pain that many others did prior to finding or switching to Ringba is ultimately your choice. **What problems is Ringba solving and how is that benefiting you?** 1. Complex call routing 2. Increased revenue per call 3. 24/7 support 4. Real-time bidding on calls ### 35. Awesome Support & Tracking Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ronald H. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2021 **What do you like best about Ringba?** Ringba tracking platform has helped me track and optimize all of my Facebook pay-per-call ad campaigns with ease even after the ios update. The tech support team has been really helpful with helping configure APIs and using the ICP (Instant Caller Profile) All I have to say is this platform is phenomenal **What do you dislike about Ringba?** Hopefully, in the future, there will be an update letting us use more than one "user tag" in the insights breakdown **What problems is Ringba solving and how is that benefiting you?** seamlessly collecting data, optimizing call campaigns ### 36. Great platform for pay per call **Rating:** 5.0/5.0 stars **Reviewed by:** Alex C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about Ringba?** How easy is to manage everything - campaigns/sellers/buyers. **What do you dislike about Ringba?** There's really nothing i can complain about. **Recommendations to others considering Ringba:** It does its job and it's really easy to use unlike other platforms. You pay as you go which I consider is great without big upfront sums of money. The cost for numbers/routing and the tech you get for the price is worth it in my opinion. I tried lots of platforms but ultimately stick with Ringba for the past few years because the support you get is always fast and good. **What problems is Ringba solving and how is that benefiting you?** It is really great to use if you run your own Pay Per Call network. ### 37. All around Excellent Service & Company! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Ringba?** The system is very easy to use, and CS is always available to help quickly. **What do you dislike about Ringba?** Everything works the way I need it to for now :) **What problems is Ringba solving and how is that benefiting you?** Call tracking made easy. With the call monitoring all dialed in, it makes it easy for us to concentrate on closing deals. ### 38. Ringba is a responsive and real-time call tracking solution with REAL RESULTS! **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando M. | VP, Strategic Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Ringba?** The UI immediately caught my attention and was unique to any other SaaS platform in the industry. Reporting provides a multi-level view that allows our team to track and deliver immediate results for our clients in real-time. **What do you dislike about Ringba?** No dislikes. The Ringba team is always available to take immediate action and provide enterprise-level support. **What problems is Ringba solving and how is that benefiting you?** The biggest problem we've solved with Ringba is scalability. During the height of a pandemic, we grew our business 10x, and it would not have been possible without Ringba. It provided us the flexibility and bandwidth to scale and scale quickly. ### 39. What used to take hours of work now takes minutes using Ringba **Rating:** 5.0/5.0 stars **Reviewed by:** Brian A. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Ringba?** It's so much easier to use than anything I was used to before. Trying to resolve and enrich lead data was always a very arduous task for us. But now using Ringba the whole process has basically become automated. Using Ringba has also given us a much better insight into which campaigns are driving inbound phone calls and which are total duds. Also the support reps are totally on top of their game. **What do you dislike about Ringba?** Nothing to dislike, really. Perhaps consider adding a 1-click Zapier integration in the future? **Recommendations to others considering Ringba:** What are you waiting for? Give their demo a spin and chat with someone in sales to see if it’s right for your company. Chances are if this is the kind of software you’re after, Ringba’s the company you’d want to be providing it. Great people. **What problems is Ringba solving and how is that benefiting you?** We could encounter periodic unpredictable behaviors with our previous software “configuration” -- ultimately, just a cluster of a bunch of separate software. That’s no longer the case since switching to Ringba. Everything seems to function exactly as advertised and as it should which is hugely important in our world. Not only that, but before making that move to Ringba we had a lot of software managed through several different backends. Ringba has given us the ability to consolidate call tracking, call flow management, lead data and much more all in a single backend. ### 40. Everything we need and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander B. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Ringba?** We really like everything about Ringba so far. Something that stands out in particular is how they are motivated by our successes on the platform and are constantly helping us push further. Ace team and ace product, definitely. Specifically, the way they’ve gone out of the way to make sure my team is fully trained and equipped with resources on using our caller data in the most intelligent way possible. **What do you dislike about Ringba?** There's still a learning curve, but from what we can tell it's by far the easiest learning curve you can encounter thanks to a vast library of learning materials. So I guess nothing to dislike! **What problems is Ringba solving and how is that benefiting you?** We’re running campaigns with more aggressive margins than ever before and it’s literally all thanks to the ability to collect and leverage caller data for insights that Ringba offers.Not only that, but we were spending too much money on tracking and too much time building new campaigns. Ringba solved that by bringing a much easier solution to the table then before. Call flows that took days or hours to configure are now being built and deployed in minutes and it’s all thanks to the addition of Ringba to our toolkit! ### 41. Best Intelligent Call Tracking Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Ringba?** Ringba is very easy to use, mobile responsive, and great customer support. **What do you dislike about Ringba?** Nothing, but would it would be great to have a mobile app in the near future. **Recommendations to others considering Ringba:** If you need an intelligent call tracking platform Ringba is the way to go. **What problems is Ringba solving and how is that benefiting you?** Smart and scalable call tracking ### 42. Ringba pays for itself and then some **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler B. | Media Buying Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2020 **What do you like best about Ringba?** Ringba has given us a huge revenue boost, so that's gotta be the best part. Simple as it may sound it's true. We should've made the switch sooner, but now that we're here there's no going back. **What do you dislike about Ringba?** A few more tutorials would be nice, but I do appreciate the great selection that is already available. **Recommendations to others considering Ringba:** They provide a lot of helpful resources on the platform to assist you in getting started and if you have any questions at all you should definitely reach out to their support team. I only have kind words about them! **What problems is Ringba solving and how is that benefiting you?** We were looking to change providers and stumbled into Ringba through word of mouth. We weren't exactly looking to solve a problem, more just concerned with optimizing our existing infrastructure. Since changing, we've optimized and then some. Just about everything is easier than we'd become accustomed to, and on top of that, we're seeing a nice boost in ROI across the board. ### 43. Phone number generation hell OVER! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin A. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2020 **What do you like best about Ringba?** The campaigns I build require A LOT (can't stress this enough) of toll-free and local telephone numbers. Ringba made me save an insane amount of time generating new phone numbers. It sounds simple, but I used to encounter issues with phone number generation on a regular basis, but never with Ringba. I’d say that’s pretty amazing. On top of that, I gotta give them props for superb customer service and response times. **What do you dislike about Ringba?** I have nothing negative to say about Ringba or any of the sales/support reps I’ve ever had the chance to speak with. **Recommendations to others considering Ringba:** If you’re looking for the right solution, and Ringba’s software can address that problem, I strongly recommend you check them out. At least reach out to them and see how they can help you kick things up a notch. Just try. **What problems is Ringba solving and how is that benefiting you?** As the title of this review suggests; generating phone numbers was once a huge pain for me. It was a source of constant stress and now, with Ringba, that stress is completely alleviated and I actually enjoy phone number generation and configuration. To me, that’s the greatest benefit of all. ### 44. Ringba is a True Business Partner!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ron L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Ringba?** Ringba's system is efficient and very easy to use. The Buyer experience is very streamlined as you can see all of your campaigns on one screen and then drill down when you want a closer view. Loading the TFN's into each campaign is very easy and the time it takes is decidedly quicker than our previous call tracking platform. The support team has been top notch. All questions get answered quickly. The most valuable asset to me as the VP of Sales are the quality introductions to prospective buyers. Every opportunity has been received well and the intros are not forced. It clearly shows the level of respect and appreciation Ringba's clients have for them. The entire team has been outstanding. **What do you dislike about Ringba?** I have nothing but great things to say about the experience and the team to date. **Recommendations to others considering Ringba:** I would highly recommend switching to Ringba. It has actually been easy and very beneficial. No regrets. **What problems is Ringba solving and how is that benefiting you?** We are getting great service on an efficient platform along with some very beneficial introductions to new clients. ### 45. Nothing else even comes close! Just awesome.... **Rating:** 5.0/5.0 stars **Reviewed by:** Eden R. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2020 **What do you like best about Ringba?** The IVR and Call Routing functionality has drastically improved the way we handle and manage inbound calls. With our sales team setup with capping rules, our calls are routed through the entire company with ease and we can serve our customers even better. As a sales manager, listening to call recordings helps me manage my team even more effectively and focus more on our core customers. Our marketing team can track their ad spend easier and our technical team had zero issues integrating Ringba with our existing tools. **What do you dislike about Ringba?** Nothing that I can think of at this time. **Recommendations to others considering Ringba:** Talk to Sean he will get you started asap, and he is always disposed to assist. **What problems is Ringba solving and how is that benefiting you?** Ringba has helped us to completely streamline our marketing sales process. Our marketing team is able to track which channels are performing the most and actually driving results. With their call routing tools, we can pre-qualify our calls with an IVR and connect them directly to their account rep. ### 46. Ringba is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2020 **What do you like best about Ringba?** Ringba provides you with a lot of data, and that too in real-time! I can easily check which campaigns are our top performers and make adjustments to the campaigns which are not doing so well. Real-time feedback helps me see a new tracking number or IVR at work immediately. I also appreciate the level of service I get from the Ringba team. **What do you dislike about Ringba?** Yet to find something to complain about. Their service is top notch. **Recommendations to others considering Ringba:** Ringba is a must have for any marketer that needs to track and manage inbound calls. It’s really easy to get started and there’s almost no risk to trying it out. Just do it. You won’t regret it. **What problems is Ringba solving and how is that benefiting you?** We’re able to track and route our calls exactly where they need to go as well as pull detailed reports to optimize and improve our performance. Ringba has been very helpful when it comes down to finding quick solutions to any question we have or issue we run into. ### 47. Must-have tool for every performance marketing pro **Rating:** 5.0/5.0 stars **Reviewed by:** Dhia A. | Business Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2020 **What do you like best about Ringba?** I really enjoyed how easy it is to use and how well it is able to integrate with other platforms, especially Google Ads and Facebook Ads. The things I like most are the fantastic support team and the IVR builder. **What do you dislike about Ringba?** Being able to track and distribute form leads so we can track all our calls and leads in a single system. **Recommendations to others considering Ringba:** If you are looking for an amazing platform, affordable pricing and excellent customer service, I can only recommend you need to talk to the Ringba team asap. **What problems is Ringba solving and how is that benefiting you?** We use Ringba to attribute paid search and social campaigns to call conversions for our clients. We’re also able to improve the quality of calls by weeding out junk calls and prequalifying them with IVRs. Our clients love having the ability to login to their account, view their reports and listen to their calls too! ### 48. The Tesla of call tracking platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Ringba?** By far the most impressive features in Ringba are the real-time ping tree and the ability to enrich incoming calls with 3rd party data. This allows us to provide a higher quality AND higher valued call to our clients. **What do you dislike about Ringba?** Overall, I have no complaints. The system is great and the team behind it is by far the most hands on I've ever seen. **Recommendations to others considering Ringba:** There really isn't any other company that's close to where Ringba . Plus, the support you get when using Ringba is unparalleled and you'll NEVER be ignored. **What problems is Ringba solving and how is that benefiting you?** Problems: with other systems we've used, we could not take advantage of dynamic payouts from clients, i.e. getting more for the same call. Benefits: we can easily accomplish this with our new dynamic clients, and we can also use this feature to SELL TO more clients. ### 49. Ringba is Incredible and their Team is Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about Ringba?** It's hard not to like the fact that with Ringba we're paying less for even more features. Honorable mentions: the amazing and caring support and sales teams **What do you dislike about Ringba?** Tough to say since it's been a very positive experience thus far. Dare I say; 100% satisfied? Really, Ringba rocks. **What problems is Ringba solving and how is that benefiting you?** I thought we were at peak efficiency before, but once we ported into Ringba things took a turn for the even more efficient. We were really just looking to save a bit on our monthly statement while finding a solution with more than an ideal payment structure or terms. We switched to Ringba and it turns out we got to save that money, but also uncovered new resources and chances to expand business along the way. ### 50. We didn’t know what we were missing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Ringba?** We're very glad that we decided to pull the trigger and use Ringba. It immediately felt like their team understood exactly what we needed and they were an enormous help in getting all our campaigns up and running as well as connecting us with new partners. The team was very fast and communicative while onboarding us. Our whole team was completely trained on the platform in less than a week and now all of our numbers are ported in, all new numbers and campaigns are built exclusively within Ringba’s platform. Having one place to do all of that has been a real blessing for us. The customer support team is truly the differentiator. They’ve been with us every step of the way to make sure things are running smoothly and the benefits of Ringba are being maximized. That experience itself has been pretty amazing and something we rarely see from our software vendors. Very much noted and appreciated! **What do you dislike about Ringba?** I don't really dislike anything about them. They have a great product and a fantastic team. **Recommendations to others considering Ringba:** Try to understand exactly what you need with this technology so you can get straight to the good stuff when chatting with them. The more they know about what you’re doing in the call space, the better they can assist you in reaching your full potential. **What problems is Ringba solving and how is that benefiting you?** None of the other company's we spoke with really understood our goals. Before we could even finish explaining our optimization goals to the team at Ringba, they were already giving us invaluable recommendations that have now completely reshaped our business and call flow model. We love working with Ringba and couldn’t be happier with the results! ## Ringba Discussions - [What is Ringba used for?](https://www.g2.com/discussions/what-is-ringba-used-for) - 1 comment - [View Ringba pricing details and edition comparison](https://www.g2.com/products/ringba/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+09%3A55%3A28+-0500&secure%5Bsession_id%5D=57b7266b-5299-4ba2-a70c-218fc66b99c6&secure%5Btoken%5D=8988692d76186fb3a1028209de79ba45d3175eb28842c0e1b3b69a5fa0a52b7e&format=llm_user) ## Ringba Integrations - [Convoso](https://www.g2.com/products/convoso/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TLDCRM](https://www.g2.com/products/tldcrm/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Ringba Features **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top Ringba Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,725 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) - 4.5/5.0 (926 reviews) - [Retreaver](https://www.g2.com/products/retreaver/reviews) - 4.9/5.0 (63 reviews)