# Retreaver vs Ringba Comparison

---
## Frequently Asked Questions

### What is the difference between Retreaver vs Ringba?

Retreaver and Ringba are both highly rated inbound call tracking platforms, but Ringba stands out for its slightly higher support and admin scores, while Retreaver is noted for its ease of setup and cost-effectiveness.

| [Retreaver](https://www.g2.com/products/retreaver/reviews) | [Ringba](https://www.g2.com/products/ringba/reviews) |
| --- | --- |
| 4.9/5 (63 reviews) | 4.9/5 (158 reviews) |
| Small-Business | Small-Business |
| 9.4 | 9.2 |
| 9.6 | 9.8 |
| Customer Support (9 all-time mentions) | Customer Support (12 all-time mentions) |



### How do the pricing models of Retreaver and Ringba compare?

Ringba is rated higher for price satisfaction, but both Retreaver and Ringba receive strong value sentiment in recent reviews.

- **Retreaver:** Reviewers highlight Retreaver as cost-effective, with several noting it is more affordable than competitors and delivers strong value for the features offered.
- **Ringba:** Reviewers describe Ringba as affordable for hosting multiple numbers and appreciate the value provided, though a few mention higher costs compared to other platforms.
- **Switching-reason:** Recent reviewers cite switching to Retreaver for lower costs and faster setup compared to other call tracking platforms.



### What are the best alternatives to Retreaver and Ringba?

The best alternatives to Retreaver and Ringba are CallRail, Invoca, and — if only two are supported, only those two are listed.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Retreaver](https://www.g2.com/products/retreaver/reviews) | 4.9/5 (63 reviews) | Small-Business | Reviewers highlight cost-effectiveness and affordability | Customer Support (9 all-time mentions) |
| [Ringba](https://www.g2.com/products/ringba/reviews) | 4.9/5 (158 reviews) | Small-Business | Reviewers describe affordability for multiple numbers | Customer Support (12 all-time mentions) |
| [CallRail](https://www.g2.com/products/callrail/reviews) | 4.5/5 (1835 reviews) | Small-Business | — | — |
| [Invoca](https://www.g2.com/products/invoca/reviews) | 4.5/5 (967 reviews) | Small-Business | — | — |



### Which Inbound Call Tracking features should I prioritize when comparing Retreaver and Ringba?

Buyers comparing Retreaver and Ringba should prioritize customer support, ease of use, reporting and analytics, integrations, and IVR capabilities.

- **Customer Support:** Retreaver (9 all-time mentions), Ringba (12 all-time mentions), both with support scores above 9.6.
- **Ease of Use:** Retreaver (9.0), Ringba (9.3), both with 9 all-time mentions.
- **Reporting and Analytics:** Ringba (5 all-time mentions for reporting, 4 for analytics); Retreaver reviewers mention reporting but with fewer all-time mentions.
- **Integrations:** Both products receive positive qualitative feedback for integrations, with Retreaver reviewers noting easy integrations and Ringba reviewers citing integration possibilities.
- **IVR:** Both products are frequently cited for IVR, with dynamic IVR routing and customization mentioned in reviews.



### What are the pros and cons of Retreaver vs Ringba?

Retreaver's headline strength is cost-effectiveness and ease of setup, while Ringba's is customer support and robust reporting.

- **Retreaver strengths:** Customer support (9 all-time mentions), ease of use (9 all-time mentions), reliability (6 all-time mentions), cost-effectiveness (2 all-time mentions), customization, and intuitive navigation.
- **Retreaver trade-offs:** Some reviewers note a learning curve and desire for more advanced reporting or UI updates.
- **Ringba strengths:** Customer support (12 all-time mentions), ease of use (9 all-time mentions), reporting (5 all-time mentions), analytics (4 all-time mentions), product versatility, and speed.
- **Ringba trade-offs:** Reviewers mention a steep learning curve (4 all-time mentions), limited documentation, and occasional reporting limitations.



### Is Retreaver or Ringba better for small businesses?

Both Retreaver and Ringba are primarily used by small businesses, but Ringba receives slightly more recent praise for small-team empowerment and support.

- **Retreaver:** Small-Business segment; reviewers highlight ease of use, affordability, and strong support for small business needs.
- **Ringba:** Small-Business segment; reviewers note that Ringba makes small teams feel "bigger" and cite reliable support and reporting as key benefits for small businesses.



### Which Inbound Call Tracking platform has better integrations?

Retreaver and Ringba are rated at parity for integrations, with both receiving positive qualitative feedback for integration capabilities.

- **Retreaver:** Reviewers mention integrations with ad trackers like Voluum and RedTrack, and highlight easy integration setup in recent reviews.
- **Ringba:** Reviewers cite integration possibilities and ease of connecting with various marketing tools, with positive feedback on API and third-party integrations.



### How do Retreaver and Ringba compare on customer support?

Ringba and Retreaver are rated at near-parity for Quality of Support, with Ringba at 9.8 and Retreaver at 9.6.

- **Retreaver:** Reviewers consistently praise the support team for responsiveness, helpfulness, and willingness to customize solutions, with 9 all-time mentions for customer support.
- **Ringba:** Reviewers highlight fast, knowledgeable, and resourceful support, with 12 all-time mentions for customer support and frequent praise for live chat and onboarding assistance.



### Which is easier to implement, Retreaver or Ringba?

Retreaver and Ringba score within 0.2 points on Ease of Setup, with Retreaver at 9.4 and Ringba at 9.2, indicating near-parity in implementation experience.

- **Retreaver:** Reviewers describe setup as straightforward, with many noting that the platform is easy to implement and the support team is available to assist with onboarding and training.
- **Ringba:** Reviewers mention an initial learning curve but report that setup becomes easy with support, and several highlight the helpfulness of onboarding resources and live chat.



### Which product has better IVR?

Both Retreaver and Ringba are frequently cited for strong IVR capabilities, with reviewers highlighting dynamic IVR routing and customization.

- **Retreaver:** Reviewers mention dynamic IVR routing and campaign-specific phone numbers, with positive feedback on customization and ease of use for IVR features.
- **Ringba:** Reviewers cite IVR creation as a key benefit, with high satisfaction scores and multiple mentions of robust call routing and IVR management.



| | Retreaver | Ringba | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 63 | 159 | 
| **Largest Market Segment** | Small-Business (79.4% of reviews) | Small-Business (79.0% of reviews) | 
| **Entry Level Price** | No pricing available | $0   per month | 

---
## Top Pros & Cons

### Retreaver

Pros:
- Ease of Use (11 reviews)
- Customer Support (9 reviews)

Cons:
- Learning Curve (3 reviews)
- Access Limitations (1 reviews)

### Ringba

Pros:
- Customer Support (12 reviews)
- Ease of Use (9 reviews)

Cons:
- Steep Learning Curve (4 reviews)
- Inaccurate Reporting (2 reviews)

---
## Ratings Comparison
| Rating | Retreaver | Ringba | 
|---|---|---|
  | **Meets Requirements** | 9.4 (53 reviews) | 9.7 (139 reviews) | 
  | **Ease of Use** | 9.0 (57 reviews) | 9.3 (141 reviews) | 
  | **Ease of Setup** | 9.4 (43 reviews) | 9.2 (103 reviews) | 
  | **Ease of Admin** | 9.3 (34 reviews) | 9.7 (101 reviews) | 
  | **Quality of Support** | 9.6 (53 reviews) | 9.8 (141 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.9 (35 reviews) | 9.8 (98 reviews) | 
  | **Product Direction (% positive)** | 9.8 (55 reviews) | 9.7 (137 reviews) | 

---
## Pricing

### Retreaver

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Ringba

#### Entry-Level Pricing

Plan: Basic

Price: $0   per month

Description: Ideal for Media Buyers and Performance Marketers.


[Browse all 3 editions](https://www.g2.com/products/ringba/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Inbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Retreaver** | 9.7/10 | 35 |
| **Ringba** | 9.3/10 | 121 |

#### Phone Number Management

| Feature | Retreaver | Ringba | 
|---|---|---|
| **Local Phone Numbers** | 9.5 (30 reviews) | 9.7 (109 reviews) | 
| **Toll-Free Numbers** | 9.7 (35 reviews) | 9.7 (112 reviews) | 
| **Port Existing Numbers** | 9.5 (25 reviews) | 9.4 (90 reviews) | 

#### Tracking

| Feature | Retreaver | Ringba | 
|---|---|---|
| **Visitor & Keyword Tracking** | 9.6 (25 reviews) | 9.3 (96 reviews) | 
| **Dynamic Number Insertion** | 9.9 (26 reviews) | 9.4 (104 reviews) | 
| **Multi-Channel Call Attribution** | 9.6 (28 reviews) | 9.5 (102 reviews) | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 

#### Analytics

| Feature | Retreaver | Ringba | 
|---|---|---|
| **Call Data** | 9.7 (32 reviews) | 9.7 (112 reviews) | 
| **Call Recording** | 9.8 (33 reviews) | 9.8 (113 reviews) | 
| **Advanced Reporting** | 9.5 (33 reviews) | 9.6 (112 reviews) | 
| **Conversation Intelligence** | 9.8 (20 reviews) | 8.7 (62 reviews) | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Call Routing

| Feature | Retreaver | Ringba | 
|---|---|---|
| **IVR** | 9.7 (31 reviews) | 9.5 (101 reviews) | 
| **Call Scheduling** | 9.9 (26 reviews) | 9.3 (97 reviews) | 
| **Geo-Routing** | 9.9 (31 reviews) | 9.4 (103 reviews) | 
| **Call Routing** | Not enough data | Not enough data | 

#### Administration

| Feature | Retreaver | Ringba | 
|---|---|---|
| **Martech Integrations** | 9.8 (18 reviews) | 9.0 (64 reviews) | 
| **Privacy, Security, and Compliance** | 9.8 (21 reviews) | 9.6 (74 reviews) | 
| **Performance and Reliability** | 9.8 (22 reviews) | 9.6 (82 reviews) | 

#### Agentic AI - Inbound Call Tracking

| Feature | Retreaver | Ringba | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Retreaver | Ringba | 
|---|---|---|
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Call Scoring** | Not enough data | Not enough data | 
| **Call Whispering** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Multi-Campaign** | Not enough data | Not enough data | 
| **Call Tracking Metrics** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Transcription** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking)




---
## Reviewer Demographics

### By Company Size

| Segment | Retreaver | Ringba | 
|---|---|---|
| **Small-Business** | 79.4% | 79.0% | 
| **Mid-Market** | 20.6% | 17.2% | 
| **Enterprise** | 0% | 3.8% | 

### By Industry

#### Retreaver

- **Marketing and Advertising:** 55.6%
- **Insurance:** 20.6%
- **Internet:** 9.5%
- **Health, Wellness and Fitness:** 3.2%
- **Staffing and Recruiting:** 1.6%
- **Online Media:** 1.6%
- **Media Production:** 1.6%
- **Management Consulting:** 1.6%
- **E-Learning:** 1.6%
- **Computer Networking:** 1.6%
- **Other:** 1.6%

#### Ringba

- **Marketing and Advertising:** 45.9%
- **Insurance:** 16.6%
- **Computer Software:** 4.5%
- **Information Technology and Services:** 3.8%
- **Real Estate:** 2.5%
- **Financial Services:** 2.5%
- **Internet:** 2.5%
- **Consumer Services:** 1.9%
- **Banking:** 1.9%
- **Leisure, Travel & Tourism:** 1.3%
- **Other:** 16.6%

---
## Alternatives

### Alternatives to Retreaver

- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1835 reviews)
- [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews)
- [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (761 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (581 reviews)
- [Call Box](https://www.g2.com/products/call-box/reviews) — 4.2/5 stars (80 reviews)
- [800.com](https://www.g2.com/products/800-com/reviews) — 4.7/5 stars (1061 reviews)
- [WhatConverts](https://www.g2.com/products/whatconverts/reviews) — 4.9/5 stars (319 reviews)
- [Marchex](https://www.g2.com/products/marchex/reviews) — 4.1/5 stars (184 reviews)
- [Infinity Call Tracking](https://www.g2.com/products/infinity-call-tracking/reviews) — 4.6/5 stars (168 reviews)
- [ActiveDEMAND](https://www.g2.com/products/activedemand/reviews) — 4.4/5 stars (68 reviews)

### Alternatives to Ringba

- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1835 reviews)
- [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews)
- [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (761 reviews)
- [WhatConverts](https://www.g2.com/products/whatconverts/reviews) — 4.9/5 stars (319 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (581 reviews)
- [800.com](https://www.g2.com/products/800-com/reviews) — 4.7/5 stars (1061 reviews)
- [Infinity Call Tracking](https://www.g2.com/products/infinity-call-tracking/reviews) — 4.6/5 stars (168 reviews)
- [Phonexa](https://www.g2.com/products/phonexa/reviews) — 4.9/5 stars (163 reviews)
- [Marchex](https://www.g2.com/products/marchex/reviews) — 4.1/5 stars (184 reviews)
- [Call Tracker](https://www.g2.com/products/call-tracker/reviews) — 4.7/5 stars (21 reviews)

---
## Top Discussions

### Retreaver

- Title: [What is Retreaver used for?](https://www.g2.com/discussions/what-is-retreaver-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "The platform is a cloud-based Software-as-a-Service (SaaS) call tracking and reporting system that empowers users to optimize and automate pay-per-call..."

### Ringba

- Title: [What is Ringba used for?](https://www.g2.com/discussions/what-is-ringba-used-for) — 1 comment
  > **Top comment:** "Ringba is a call tracking and analytics platform used to do inbound and transfer call routing to the right call buyers based on metadata provided or..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/retreaver-vs-ringba)