Compare CallRail and Ringba 
At a Glance
Market Segments
Small-Business (74.5% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
$55.00 Per Month
$0 per month
CallRail
Star Rating
(1,712)4.5 out of 5
Market Segments
Small-Business (74.5% of reviews)
Pros & Cons
Entry-Level Pricing
$55.00 Per Month
Free Trial is available
Browse all 4 pricing plansRingba
Star Rating
(156)4.9 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CallRail excels in providing a user-friendly experience, with many users appreciating its simplicity and ease of navigation. One user highlighted how easy it is to port phone numbers and find necessary features, making it a great choice for those who value straightforward usability.
- Users say that Ringba stands out for its exceptional customer support, with feedback emphasizing the quick communication and problem-solving capabilities of their team. Reviewers noted that the chat function connects them with knowledgeable professionals, which adds significant value to their experience.
- According to verified reviews, CallRail has a strong reputation for effective marketing campaign tracking. Users mentioned that it helps them determine which ads and keywords drive engagement, optimizing their marketing efforts and ensuring that leads do not slip through the cracks.
- Reviewers mention that Ringba's advanced reporting and live analytics features make it easier for small teams to manage campaigns without needing additional manpower. Users appreciate how these tools help them understand which ads are performing best, enhancing their overall campaign management.
- G2 reviewers highlight that while CallRail has a higher overall satisfaction score, Ringba's ratings for specific features like call routing and reporting are notably strong. Users have found Ringba to be user-friendly and capable of providing a variety of routing options, which can be particularly beneficial for businesses with complex needs.
- Users report that CallRail's implementation process is generally smooth, with many praising its intuitive onboarding. However, some users feel that Ringba's setup is equally straightforward, allowing them to quickly learn the platform and utilize its features effectively, which is a plus for those looking for a rapid deployment.
Pricing
Entry-Level Pricing
CallRail
Lead Tracking
$55.00
Per Month
Track and analyze call and texts with Call Tracking for greater marketing insights, now with Al-powered conversation insights.
- Call & text tracking and attribution
- Call recording and routing
- Call transcription and analysis
Free Trial
CallRail
Free Trial is available
Ringba
Free Trial is available
Ratings
Meets Requirements
9.0
1,328
9.6
136
Ease of Use
9.0
1,342
9.3
138
Ease of Setup
9.0
1,092
9.3
100
Ease of Admin
9.1
1,023
9.7
99
Quality of Support
8.8
1,195
9.8
138
Has the product been a good partner in doing business?
9.2
1,007
9.8
97
Product Direction (% positive)
8.9
1,273
9.7
135
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.8
7
Not enough data
7.5
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Organization
8.6
7
Not enough data
8.6
6
Not enough data
10.0
7
Not enough data
Performance Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Sales Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Generative AI
8.8
7
Not enough data
9.4
8
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Call Analytics
9.3
189
|
Verified
Not enough data
8.1
138
|
Verified
Not enough data
8.6
168
|
Verified
Not enough data
8.3
171
|
Verified
Not enough data
Artificial Intelligence - Conversation Intelligence
8.3
145
|
Verified
Not enough data
8.2
148
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
Channels
8.7
82
Not enough data
8.2
58
Not enough data
7.6
57
Not enough data
7.9
71
Not enough data
8.1
65
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.7
68
Not enough data
8.6
63
Not enough data
8.4
60
Not enough data
8.2
64
Not enough data
Feature Not Available
Not enough data
8.3
61
Not enough data
8.3
58
Not enough data
8.1
58
Not enough data
Agentic AI - Contact Center
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
Administrative
8.4
70
Not enough data
8.9
80
Not enough data
8.7
82
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.7
200
|
Verified
Not enough data
8.1
172
|
Verified
Not enough data
7.7
140
|
Verified
Not enough data
7.8
148
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
7.9
144
|
Verified
Not enough data
Agentic AI - Attribution
6.4
11
Not enough data
6.8
12
Not enough data
6.7
14
Not enough data
6.4
11
Not enough data
Marketing
8.0
157
|
Verified
Not enough data
8.4
164
|
Verified
Not enough data
8.7
205
|
Verified
Not enough data
8.6
202
|
Verified
Not enough data
Reporting
8.6
242
|
Verified
Not enough data
8.5
229
|
Verified
Not enough data
8.1
205
|
Verified
Not enough data
Lead Monitoring
8.5
209
|
Verified
Not enough data
8.7
219
|
Verified
Not enough data
8.4
213
|
Verified
Not enough data
Agentic AI - Lead Capture
8.2
23
Not enough data
8.1
22
Not enough data
Data Capture
8.3
212
|
Verified
Not enough data
8.6
212
|
Verified
Not enough data
8.0
175
|
Verified
Not enough data
8.5
214
|
Verified
Not enough data
Analytics
8.5
206
|
Verified
Not enough data
8.5
229
|
Verified
Not enough data
Customization
8.3
168
|
Verified
Not enough data
8.3
174
|
Verified
Not enough data
7.8
163
|
Verified
Not enough data
8.4
201
|
Verified
Not enough data
Customization
9.2
12
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
Additional Functionality
9.4
12
Not enough data
Feature Not Available
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
6.3
8
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.1
8
Not enough data
6.3
8
Not enough data
Internal Use
6.8
22
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
6.7
8
Not enough data
7.6
9
Not enough data
Voice Recognition - AI Voice Assistants
8.6
6
Not enough data
Speech Synthesis - AI Voice Assistants
7.8
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
Security and privacy - AI Voice Assistants
9.2
6
Not enough data
Compatibility - AI Voice Assistants
9.0
5
Not enough data
Agentic AI - Outbound Call Tracking
8.0
10
Not enough data
7.7
10
Not enough data
Calling
9.2
43
Not enough data
8.7
40
Not enough data
8.8
42
Not enough data
8.5
40
Not enough data
8.0
9
Not enough data
Contacts
8.5
42
Not enough data
8.2
43
Not enough data
8.6
40
Not enough data
Insights
8.1
42
Not enough data
8.3
42
Not enough data
8.5
39
Not enough data
7.5
36
Not enough data
7.8
36
Not enough data
8.3
10
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.1
572
9.7
106
8.8
465
9.7
110
8.4
395
9.4
88
Tracking
8.7
519
9.3
94
8.9
501
9.4
102
8.7
433
9.5
100
Analytics
8.9
565
9.7
110
9.3
557
9.8
111
8.5
500
9.6
110
8.3
307
8.7
61
Call Routing
8.1
353
9.5
99
8.0
320
9.3
96
7.9
301
9.5
101
Administration
7.9
265
9.0
63
8.7
304
9.6
74
8.8
362
9.6
82
Agentic AI - Inbound Call Tracking
7.4
53
Not enough data
7.7
57
Not enough data
7.7
54
Not enough data
Marketing Operations
8.3
199
Not enough data
8.8
215
Not enough data
8.4
189
Not enough data
8.9
200
Not enough data
7.8
177
Not enough data
7.6
152
Not enough data
Campaign Activity
8.4
199
Not enough data
8.5
230
Not enough data
7.8
178
Not enough data
8.3
197
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Analytics
7.5
25
Not enough data
7.7
27
Not enough data
7.6
24
Not enough data
Categories
Categories
Shared Categories
CallRail and Ringba are categorized as Inbound Call Tracking
Unique Categories
CallRail is categorized as AI Voice Assistants, Conversation Intelligence, AI Sales Assistant, Online Form Builder, Attribution, Marketing Analytics, Lead Capture, Outbound Call Tracking, Contact Center, and Live Chat
Ringba has no unique categories
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringba
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.2%
Real Estate
8.4%
Construction
7.2%
Hospital & Health Care
4.1%
Consumer Services
3.7%
Other
41.4%
Marketing and Advertising
46.1%
Insurance
16.2%
Computer Software
4.5%
Information Technology and Services
3.9%
Real Estate
2.6%
Other
26.6%
Discussions
Is CallRail free?
2 Comments
JJ
No - there is a monthly subscription.Read more
What is CallRail used for?
2 Comments
WC
CallRail is mainly used for call tracking. However, it is also used for form tracking, managing leads from chat, sms, and calls. Read more
How do I cancel CallRail?
1 Comment
PH
1. Click the My Account Icon in the top left.
2. Click Account Settings.
3. Scroll down to the Account Billing tab scroll down to the Plans & Payment...Read more
What is Ringba used for?
1 Comment
JD
Ringba is a call tracking and analytics platform used to do inbound and transfer call routing to the right call buyers based on metadata provided or...Read more
Ringba has no more discussions with answers
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