# What's the best cloud PBX platform for a distributed or remote team that needs reliable call quality and simple admin management?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hey G2 community, our team is spread across a few offices plus a chunk of remote staff, and half our support tickets lately are calls getting missed or dropped between devices. Looking into <a class="a a--md" elv="true" href="https://www.g2.com/categories/cloud-pbx-platforms">cloud PBX platforms</a> that actually handle a distributed team well without turning admin into a full-time job. What's held up for teams like this?</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/ringex/reviews"><strong>RingEX</strong></a>: reviewers describe setting up simultaneous ring across desk phone, desktop app, and mobile so calls come through no matter which device is nearby, and admins point to device analytics that catch a dropped connection at a satellite office before a customer complains.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/zoom-zoom-phone/reviews"><strong>Zoom Phone</strong></a>: reviewers like having calls, messaging, and voicemail in one app so internal calls stop happening on personal numbers, though a few mention call quality can dip depending on the internet connection at the other end.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/8x8-work/reviews"><strong>8x8 Work</strong></a>: reviewers point to a straightforward admin interface for managing call routing and permissions across a distributed org, with one long-time user noting practically no downtime over four years thanks to redundant data centers.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For teams running fully distributed, is call quality actually holding up consistently on your end, or does it still come down to whoever has the better home internet that day? And how much admin time are you spending on ongoing configuration versus a one-time setup?</p>

##### Post Metadata
- Posted at: 10 days ago
- Author title: SEO Content Specialist
- Net upvotes: 1


## Comments
### Comment 1

Cloud PBX reviews on G2 for distributed teams describe device flexibility and admin simplicity as somewhat separate wins, not a package deal. RingEX&#39;s simultaneous ring across desk phone, desktop, and mobile paired with device analytics that catch a dropped connection before a customer complains is the most directly relevant answer to the post&#39;s specific problem, calls getting missed between devices, since it&#39;s built around exactly that failure mode.
Zoom Phone&#39;s consolidation of calls, messaging, and voicemail into one app solves the personal-number problem well, but the call quality dip some reviewers mention, depending on the other party&#39;s connection, is a real limitation the post should weigh, since it points to the quality issue being partly outside any platform&#39;s control. 8x8&#39;s redundant data centers and long uptime example speak to reliability at the infrastructure level specifically, which is a different kind of dependability than call quality on a shaky home connection, so a team chasing simple admin and near-zero downtime might still hit the same dropped-call problem the post describes if the actual bottleneck is last-mile internet rather than the PBX platform itself.


##### Comment Metadata
- Posted at: 9 days ago
- Author title: Marketing





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