OnPage Reviews & Product Details

OnPage offers a broad range of solutions, including Clinical Communication and Collaboration, On-Call Management, IT alerting, and Call Routing automation. The platform enables organizations to instantly deliver urgent notifications to the right on-call team through persistent, high-priority alerts that can override mute settings. With built-in on-call scheduling and escalation management, advanced routing such as round-robin alert distribution, secure messaging with high-priority alerting (paging), role-based and group messaging, incident reporting, mass notification, 200+ integrations, and real-time reporting capabilities, OnPage helps teams respond faster to critical IT, healthcare, and other business incidents with accountability and assurance. Incident responders across healthcare, IT, facilities, and other sectors are empowered to significantly improve their response times with an advanced, secure critical communication and collaboration platform. By unifying automation, secure messaging, alerting, collaboration, mass messaging, and real-time analytical insights, OnPage’s purpose-built platform supports complex workflows with unmatched precision and ensures that urgent notifications are never missed. For healthcare organizations, OnPage offers an all-encompassing, HIPAA-compliant clinical communication and collaboration platform designed to accelerate response times, improve coordination, promote interoperability, enhance patient outcomes, improve situational awareness, and reduce risks. For IT and incident response teams across different industries, OnPage provides an automated incident alerting and on-call management platform, streamlining incident response by delivering persistent, real-time alerts to the right on-call engineers, reducing mean time to resolution, boosting operational efficiency, and enabling mass notifications to keep the larger ecosystem informed during critical events. OnPage's solutions are widely adopted across various industries, including healthcare, IT and managed services, manufacturing, facilities, and field services. Founded in 2011, OnPage is certified as a Women’s Business Enterprise (WBE) by the Center for Women & Enterprise, a regional partner of the Women’s Business Enterprise National Council, and actively champions women-owned businesses to drive impactful change. To learn more and try OnPage for free, visit www.onpage.com.

Seller

OnPage

Discussions

OnPage Community

Languages Supported

English

Solution Type

All-in-One

Overview by

OnPage Sales

Used by Vinson & Elkins and 2 others

Beta

Pricing

Pricing provided by OnPage.

Free Trial

Free

10 seat

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OnPage Integrations

(19)

Verified by OnPage

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OnPage Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is OnPage, and what problem is it built to solve?

OnPage is an incident alert management and clinical communication and collaboration platform. It is built to route critical notifications to the on-call person who can respond, helping organizations address urgent events and reduce reliance on email, text messages, and phone calls.

What languages does OnPage support?

It supports eight languages: Arabic, English, French, German, Hebrew, Persian, Portuguese, and Spanish.

What company sizes and industries is OnPage the best fit for?

OnPage’s strongest fit in the positive user experience is among small businesses, with mid-market and enterprise teams also represented. Healthcare and IT-related organizations stand out among the industries using it.

How long does it take to implement OnPage across a team?

OnPage can be quick to get live: under a month is the most common reported implementation range. Longer implementations are also reported, particularly when teams need more time to configure the system.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Less common
6–12 months	Occasional

What customer support options does OnPage provide, and how do users find the overall support experience?

Support is available through chat, including access to a live representative 24/7. The support experience is often described as responsive and helpful, especially when resolving setup or delivery issues.

What is the experience like for teams switching to OnPage from another tool?

Switching to OnPage has often meant moving from physical pagers, older paging services, or less dependable alerting and call-center workflows to alerts on a mobile device. Users value the greater reliability, easier access while away from a desk, and more control over on-call schedules and escalation; the transition can still require some setup and adjustment.

What features or capabilities could make OnPage even more useful?

Teams would find OnPage more useful with more control over how alerts sound and repeat, especially after an alert has been acknowledged. Common improvement areas include:

Offer more customizable alert tones, volume, and notification behavior.
Make it easier to stop or manage repeated alerts once someone has responded.
Make the administration interface and schedule management clearer and easier to navigate.
Expand reporting and integration options to better support team workflows.

Is OnPage considered safe and secure for handling data?

OnPage is used for secure communication involving sensitive patient information, and users value being able to keep those messages private rather than relying on ordinary texting. That makes it a relevant option for teams handling clinical communications.

G2 reviews are authentic and verified.

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Carl B.

Country Director of Uganda

Small-Business (50 or fewer emp.)

8/23/2024

"Experience has been OK. It does let you know "loudly" when you receive a message."

4.5/5

What do you like best about OnPage?

It's not that hard to understand. It wasn't that hard to download and get started. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

You have to be connected to the internet, which sometimes is not possible. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

5/17/2024

"A quality notification system"

4.5/5

What do you like best about OnPage?

The system will continually alert the recipients until the alert has been acknowledged. A helpful feature of the system is that schedules can be set so the people that are on site can be the ones integrated into the notifications. Every shift uses the system and checks it multiple times a day. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The only downside that has come up so far is that occasionally a colleague of mine has had all of the weekend notifications come through Monday morning even though the weekend team has already addressed the issues causing the notifications. Thankfully the system makes it easy enough to clear and reset the alarms. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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We appreciate your feedback on the benefits of our notification system for time-sensitive alerts and scheduling. We apologize for the inconvenience caused by delayed weekend notifications and are committed to resolving this issue to ensure a seamless experience for all users. If you have any questions or need assistance, please don’t hesitate to contact us at 781-916-0040, option 8, or email Support at support@onpagecorp.com.

Morhaf T.

Building Management System Operator

Enterprise (> 1000 emp.)

8/23/2024

"Very good in terms of alarms and reminders of alarms"

4.5/5

What do you like best about OnPage?

The functionality of the app and the simplicity of it Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Sometimes it disconnects and needs to be logged out and longged in Review collected by and hosted on G2.com.

Klodian G.

Emergency doctor

Small-Business (50 or fewer emp.)

8/23/2024

"Simple, secure and useful"

4/5

What do you like best about OnPage?

Its its simplicity on everyday usage and never creating problems. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Not everyone knows, use and believe that OnPage can be so simple and reliable Review collected by and hosted on G2.com.

Steaphon H.

IT Infrastructure and Security Lead

Mid-Market (51-1000 emp.)

8/23/2024

"OnPage review"

3/5

What do you like best about OnPage?

Helpful for our IT on call system for troubleshooting issues Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Not a lot of features for customizable to the company. Review collected by and hosted on G2.com.

Viral P.

Research Assistant

Small-Business (50 or fewer emp.)

8/27/2024

"Not user friendly"

0.5/5

What do you like best about OnPage?

Nothing. It's very cumbersome to use the app Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Everything. Not good transcription of voice Review collected by and hosted on G2.com.

Lackson K.

Nurse Practitioner

Mid-Market (51-1000 emp.)

8/27/2024

"My go to app"

5/5

What do you like best about OnPage?

This app gives direct information when the nurses want to communicate with in regards to the status of my patients. I got both the voice recording and the transcribed messages Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Sometimes the transcription is not well correct therefore I have to listen to recording instead to get the correct message Review collected by and hosted on G2.com.

melissa b.

Mid-Market (51-1000 emp.)

Originally submitted 4/30/2024

"great app"

5/5

What do you like best about OnPage?

Great alert notification and detailed messaging Review collected by and hosted on G2.com.

What do you dislike about OnPage?

text alert too soon after first..more time needed Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

Currently the alert on the app repeats every 60 seconds until the message is read. It will time out after 8 hours if not read. Redundancy text alerts can be configured to different delay times as needed.

Kevin J.

Small-Business (50 or fewer emp.)

4/30/2024

"Utilization of a notification system"

2.5/5

What do you like best about OnPage?

I like the continuity of the application and also the extent of notifying elements available. I also like how easy deployment is, I can push this out via apple VPP across several devices. I have not yet used the customer support aspect of this product but I am sure there will be an instance when I will need to rely on support. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I do not like the fact that this is still completely dependent upon the end-user, as they can simply disable the notifications and avoid the system all together. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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We're glad to hear that you appreciate the continuity and ease of deployment of our application. We understand your concern about end-users disabling notifications and we are constantly working on improving our system to address this issue.

Emmy K.

Small-Business (50 or fewer emp.)

4/30/2024

"On Call Review"

5/5

What do you like best about OnPage?

I appreciate how loud and scary the sound is. Not only does it wake me up, but it makes sure I respond. The layout is also very easy to understand. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

There is nothing specific I dislike. The sound is scary - but that is a good thing. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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It's great to hear that our alert sound is effective in ensuring a quick response and that you find the layout easy to understand. We're glad that OnPage is helping you reach crisis situations promptly and offer crisis management services. As a note, you can control the audible art sound level by going to Settings at the bottom of the OnPage app. You can set the alert volume level to loud, medium or silent and on the Android phone you can select vibrate. You can also choose a different audible sound.