OnPage Reviews & Product Details

OnPage offers a broad range of solutions, including Clinical Communication and Collaboration, On-Call Management, IT alerting, and Call Routing automation. The platform enables organizations to instantly deliver urgent notifications to the right on-call team through persistent, high-priority alerts that can override mute settings. With built-in on-call scheduling and escalation management, advanced routing such as round-robin alert distribution, secure messaging with high-priority alerting (paging), role-based and group messaging, incident reporting, mass notification, 200+ integrations, and real-time reporting capabilities, OnPage helps teams respond faster to critical IT, healthcare, and other business incidents with accountability and assurance. Incident responders across healthcare, IT, facilities, and other sectors are empowered to significantly improve their response times with an advanced, secure critical communication and collaboration platform. By unifying automation, secure messaging, alerting, collaboration, mass messaging, and real-time analytical insights, OnPage’s purpose-built platform supports complex workflows with unmatched precision and ensures that urgent notifications are never missed. For healthcare organizations, OnPage offers an all-encompassing, HIPAA-compliant clinical communication and collaboration platform designed to accelerate response times, improve coordination, promote interoperability, enhance patient outcomes, improve situational awareness, and reduce risks. For IT and incident response teams across different industries, OnPage provides an automated incident alerting and on-call management platform, streamlining incident response by delivering persistent, real-time alerts to the right on-call engineers, reducing mean time to resolution, boosting operational efficiency, and enabling mass notifications to keep the larger ecosystem informed during critical events. OnPage's solutions are widely adopted across various industries, including healthcare, IT and managed services, manufacturing, facilities, and field services. Founded in 2011, OnPage is certified as a Women’s Business Enterprise (WBE) by the Center for Women & Enterprise, a regional partner of the Women’s Business Enterprise National Council, and actively champions women-owned businesses to drive impactful change. To learn more and try OnPage for free, visit www.onpage.com.

Seller

OnPage

Discussions

OnPage Community

Languages Supported

English

Solution Type

All-in-One

Overview by

OnPage Sales

Used by Vinson & Elkins and 2 others

Beta

Pricing

Pricing provided by OnPage.

Free Trial

Free

10 seat

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OnPage Integrations

(19)

Verified by OnPage

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OnPage Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is OnPage, and what problem is it built to solve?

OnPage is an incident alert management and clinical communication and collaboration platform. It is built to route critical notifications to the on-call person who can respond, helping organizations address urgent events and reduce reliance on email, text messages, and phone calls.

What languages does OnPage support?

It supports eight languages: Arabic, English, French, German, Hebrew, Persian, Portuguese, and Spanish.

What company sizes and industries is OnPage the best fit for?

OnPage’s strongest fit in the positive user experience is among small businesses, with mid-market and enterprise teams also represented. Healthcare and IT-related organizations stand out among the industries using it.

How long does it take to implement OnPage across a team?

OnPage can be quick to get live: under a month is the most common reported implementation range. Longer implementations are also reported, particularly when teams need more time to configure the system.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Less common
6–12 months	Occasional

What customer support options does OnPage provide, and how do users find the overall support experience?

Support is available through chat, including access to a live representative 24/7. The support experience is often described as responsive and helpful, especially when resolving setup or delivery issues.

What is the experience like for teams switching to OnPage from another tool?

Switching to OnPage has often meant moving from physical pagers, older paging services, or less dependable alerting and call-center workflows to alerts on a mobile device. Users value the greater reliability, easier access while away from a desk, and more control over on-call schedules and escalation; the transition can still require some setup and adjustment.

What features or capabilities could make OnPage even more useful?

Teams would find OnPage more useful with more control over how alerts sound and repeat, especially after an alert has been acknowledged. Common improvement areas include:

Offer more customizable alert tones, volume, and notification behavior.
Make it easier to stop or manage repeated alerts once someone has responded.
Make the administration interface and schedule management clearer and easier to navigate.
Expand reporting and integration options to better support team workflows.

Is OnPage considered safe and secure for handling data?

OnPage is used for secure communication involving sensitive patient information, and users value being able to keep those messages private rather than relying on ordinary texting. That makes it a relevant option for teams handling clinical communications.

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Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

8/22/2024

"OnPage, modern paging / alerting"

4.5/5

What do you like best about OnPage?

The OnPage interface is intuitive and works very well. I am able to initiate an alert to our teams quickly and be assured they are notified.

This system functions very much like an old school beeper / pager. It alerts the recipients by ensuring the message gets through any Do Not Disturb settings or if the ringer is off.

When we have a major incident at work, we can be assured the people we are sending the alert to receive it. No more sleeping through important notifications for them!

It was easy to setup and configure. It also integrates into our SIEM tools to ensure automated alerts are fired off as expected and needed. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I haven't found something about the OnPage system I don't like. We are early on into using it however. Review collected by and hosted on G2.com.

Kenneth R.

NOC Technician

Mid-Market (51-1000 emp.)

5/16/2024

"Reliable, Easy to Use Product"

5/5

What do you like best about OnPage?

As a Network Operations Technician, I highly value OnPage, primarily for its responsiveness and ease of use. In an industry where swift resolution times are not just critical, but also serve as a measure of a company’s effectiveness and reputation, it’s crucial to alert Field Services and Outside Plant teams to an issue as quickly as possible. In my experience with OnPage, personnel are notified within seconds of sending a page, maintaining a successful send rate of 100%. Furthermore, the app facilitates two-way communication throughout the incident timeline. Once a page is sent to an individual or a group, you can simply reply to the original page to provide additional instructions or guidance, or receive feedback and updates from those in the field. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

When logging in for the first time on any given day, a security code is required every time (sent to your email address). While this is a necessary precaution these days, it does delay the process (albeit slightly). Review collected by and hosted on G2.com.

What problems is OnPage solving and how is that benefiting you?

OnPage addresses the communication challenges often encountered with traditional methods, such as poor cellular coverage, misdirected calls, and directory look-ups. This is beneficial to me as it improves response times to critical incidents, which are closely monitored by management and directly influence my performance evaluation. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

Thank you for sharing your positive experience with OnPage! We're glad to hear that our product has been reliable and easy to use for your critical operations. Please note that you can go to the settings tab and select Other. Here you will be able to change the frequency of the security code prompt.

We appreciate your feedback and will continue to strive for excellence in providing swift and effective communication solutions.

marcela c.

Project Coordinator

Small-Business (50 or fewer emp.)

4/7/2025

"Excellent"

5/5

What do you like best about OnPage?

Notification system is great and help immediately to be on top Review collected by and hosted on G2.com.

What do you dislike about OnPage?

so far I don't have nothing to say that I don't like Review collected by and hosted on G2.com.

Trae C.

Small-Business (50 or fewer emp.)

5/8/2024

"Makes being on-call so convenient"

5/5

What do you like best about OnPage?

It's really clear and easy to understand while also giving you all the necessary information you need. All it takes is downloading the app and logging in and then that should be all that's necessary. It's made being on-call a much smoother and less stressful process since I'm able to see a urgent ticket that comes in rather than having to check the ticket board every few minutes. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

It could be due to user error, but I'd like a way to possibly send a push to my coworkers through the app if it's something I have questions about, or something I'm struggling with. If I'm having a hard time with something or need guidance I have to screen shot it and send it through teams or a text message. Review collected by and hosted on G2.com.

What problems is OnPage solving and how is that benefiting you?

We use it to get urgent tickets sent to our phone while we are on call during off hours. In the past we had to keep an eye on the ticket board and it made being off the clock a slightly stressful time. Now knowing I'll get sent a notification has let me relax and be able to enjoy my on-call days so much more. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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We're glad to hear that OnPage has made being on-call more convenient and less stressful for you. We appreciate your feedback about the push notification.

You can forward alerts or create alerts in the app and forward them as Push alerts to other contact or groups in your Enterprise. You can click on an existing alert and forward it to other contacts in your Enterprise or create a new alert and add jpeg or png files, PDF's, word docs, and voice recordings. If you have any questions or need assistance, please don’t hesitate to contact us at 781-916-0040, option 8, or email Support at support@onpagecorp.com.

a l.

New Business Development

Small-Business (50 or fewer emp.)

1/21/2025

"OnPage Review"

3.5/5

What do you like best about OnPage?

Ease of being able to create an account and use right away Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I needed more training on how to actually flex the free tool and how to use it for what I was looking for Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

8/27/2024

"If an urgent issue requires my attention, I know I will get paged"

5/5

What do you like best about OnPage?

I love the fact that I can easily integrate onpage into my systems, and have it “page” me when an urgent issue needs my immediate attention. I work on cases that need to be immediately communicated, sometimes even in the middle of the night if they’ve originated in a different geographic location. And onpage exactly let me achieve that. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Honestly, everything has been working well the way it should. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/1/2024

"Reliable communication during my on-call shifts"

4.5/5

What do you like best about OnPage?

I enjoy the reliability of the app. Whenever I am on-call at the hospital, I am easily reachable through OnPage. The notifications are loud and always wake me up even if I am called in at night. It has made my on-call experience much better because I could stop worrying about if I am going to miss a call if my phone is on silent. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The app used to look old and have a very outdated interface, but this has since been fixed with the new update. The app is easy to use and has a modern look. Review collected by and hosted on G2.com.

Garrett H.

Systems Administrator

Small-Business (50 or fewer emp.)

8/26/2024

"It makes sure you are notified"

4/5

What do you like best about OnPage?

OnPage is a great tool for being notified about pending communications that need to be acknowledged. The notification sound is hard to ignore. Initial setup only took a few minutes, and it was ready to use. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

OnPage ignores your system volume settings. The notification sound will still play unless it is turned off from within the app. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

4/12/2025

"Does not work for non-hospitalit call systems"

1/5

What do you like best about OnPage?

Voicemail written out for you so you don’t have to actually listen to each one. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

No texting or ability to respond. Useless for regular on call calls through a jail system. Review collected by and hosted on G2.com.

Chip F.

Manager of IT Service Desk

Mid-Market (51-1000 emp.)

8/26/2024

"Efficient and easy to use"

4.5/5

What do you like best about OnPage?

That it is overall simplistic and easy to use for multiple teams within our organization. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

It does take some time to learn the GUI interface with how to schedule multiple people on call. Also, waiting for the feature to allow the same user to be logged into 2 different groups at the same time on the APP. Review collected by and hosted on G2.com.