MobileIron UEM Reviews & Product Details

MobileIron UEM Overview

What is MobileIron UEM?

MobileIron is redefining enterprise security with the industry’s first mobile-centric security platform for the Everywhere Enterprise. In the Everywhere Enterprise, corporate data flows freely across devices and servers in the cloud, empowering workers to be productive anywhere they need to work. To secure access and protect data across this perimeter-less enterprise, MobileIron leverages a zero trust approach, which assumes bad actors are already in the network and secure access is determined by a “never trust, always verify” model. MobileIron’s platform combines award-winning and industry-leading unified endpoint management (UEM) capabilities with passwordless MFA (Zero Sign-On) and mobile threat defense (MTD) to validate the device, establish user context, verify the network, and detect and remediate threats to ensure that only authorized users, devices, apps, and services can access business resources in a “work from everywhere” world. Over 20,000 organizations, including the world’s largest financial institutions, intelligence agencies, and other highly regulated companies, have chosen MobileIron to enable a seamless and secure user experience in the Everywhere Enterprise.

MobileIron UEM Details
Languages Supported
German, English, French, Hindi, Japanese, Dutch, Russian, Spanish, Chinese (Simplified)
Product Description

Enabling global companies to embrace mobility with an Enterprise Mobility Management platform to secure and manage devices, apps, and content. Industry leaders go Mobile First with MobileIron.


Seller Details
Seller
MobileIron1
Company Website
Year Founded
2007
HQ Location
Mountain View, CA
Twitter
@mobileiron
28,934 Twitter followers
LinkedIn® Page
www.linkedin.com
816 employees on LinkedIn®
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MobileIron UEM Reviews

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Sr. Mobility Specialist - Global Technologies Services (GTS)
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Best end user interface and admin portal and platform runs on Linux platform thus I feel it's secure and stable. Review collected by and hosted on G2.com.

What do you dislike?

Marketing strategy as compared to Microsoft intune . Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's solves all the issues, per app VPN and apps, managing mobile devices and etc.. Review collected by and hosted on G2.com.

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AI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

As an admin to manage devices and all the stuff which is managed by console is very easy and more secured. Review collected by and hosted on G2.com.

What do you dislike?

Nothing as of now, I have used this as an administrator and found nothing which I don't like Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

All the device management for my organization. Review collected by and hosted on G2.com.

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Windows Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ive ben working for almost 3 years with mobile iron and you get a secured device by being in compliance with the policies. you can lock your account or delete it so if a phone gets lost or stolen users cant see the data on the phone.excellente security for protecting company's valuable information on mails on the phone. You can even wipe the phone remotely. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes its stops synchronisation with the mail servers. Then youll have to re-enroll the device. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mobile device can be monitored and keep company's data securely. Review collected by and hosted on G2.com.

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IC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Windows 10 with MobileIron can help admins manage any Windows 10 device, including personal or company-owned PCs. MobileIron’s integration with Windows AutoPilot admins can accelerate device setup and configuration, simplify app administration, and ensure secure access to corporate resources. Review collected by and hosted on G2.com.

What do you dislike?

The same name as the old MobileIron Phone Mgt Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

MobileIron Bridge unifies mobile and desktop operations for Windows 10 using a single console and communications channel. MobileIron provides seamless and productive user experience during enrollment of any Windows 10 device as well as secure certificate management with little or no user intervention. Review collected by and hosted on G2.com.

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II
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Compliance and privacy is our main goal when it comes to a UEM system with its vast support for IOS and Android devices that can minimize our risk in protecting our corporate applications. Review collected by and hosted on G2.com.

What do you dislike?

So far so good we haven't seen any shortcomings yet which is good to know. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Separation of personal to corporate data which is a big thing nowadays. Review collected by and hosted on G2.com.

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Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's easy to use and secure. Also, comes with wide range of firm specific app store which can be downloaded and used on device. It's easy to install and configure. Review collected by and hosted on G2.com.

What do you dislike?

After the password changes, it becomes a task to individually change at all platforms Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great tool for Mobile device management and work related apps Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has made mobile management flexible. Great tool for BYOD apps. Has increased effectivity and decreased lead time in responding to emails and providing urgent approvals. Review collected by and hosted on G2.com.

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Information Technology Specialist
Banking
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Mobile Iron is an easy way to manage your business's mobile devices. It allows for work email integration and app management. The dashboard is fairly self-explanatory and there are many different metrics you can view. (Such as Device by Status, Device by Compliance, By OS Type, OS Version, Roaming, Device By Owner, Device By Operator, Last Check-Ins, and so forth.) You can look up devices by device type, user, and various other metrics. Review collected by and hosted on G2.com.

What do you dislike?

That passcode feature. Having to change a passcode frequently is an annoyance to some users. I understand it on a security level, but this has given us some grief since it has been applied. If a user tries too many times to enter their password incorrectly, it is possible that their phone can be remote wiped. While this is helpful if the device is stolen, it has yet to be successful outside of them doing it by mistake. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider using Apple devices exclusively as they are easier to manage and are more secure, in general. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were looking for a way to track, analyze, implement and provide users with a quick and easy way to manage their business email. We also realized that this is a great way to send automated app pushes such as other business/security applications. Review collected by and hosted on G2.com.

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Bitcoin Trader
Utilities
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This platform allows you to implement configuration settings for digital content (corporate information) to prevent malicious threats. In addition, employee data is also protected. Review collected by and hosted on G2.com.

What do you dislike?

This platform does not support the Linux operating system. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

With this platform, you can manage portable devices such as laptops (Windows, Mac) or mobile phones (Android, IOS) that have access to corporate information. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The platform supports the Per-App VPN feature, which means data transfer through a secure tunnel. Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like how I am able to access my work email which is secure and utilize this mobile access to check emails or work remotely when needed. I am always connected after initial setup and do not have to continuously reconnect or revalidate which allows for greater efficiency when accessing work information. Review collected by and hosted on G2.com.

What do you dislike?

I only dislike that it needs to be re set up when you get a new phone even if its registered under the same person/number/email but for the most part that is what is expected. I also do not like the required 6 digit password. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you set up in coordination with your tech department before remote access is needed to ensure everything goes smoothly and you can access as soon as you need it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problem of being unable to access work documents, emails, and information due to heightened security of your company is completely solved. This has brought the benefit of always being on call and connected with my work. Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Main admin console has many features and easy to learn once you know the terms. Reporting features and dashboard allow for easy analysis. DEP and KNOX integration has worked well and allowed for a lot of automation where before it would result in a call to our help desk or we would have to bring in a 3rd party vendor. Mobileiron partners with many companies to find a solution and/or integration. Review collected by and hosted on G2.com.

What do you dislike?

The cost over time has been a pain point for what we do with the MDM. Support is good overall however some times we are referred to paying for their professional services when they feel an issue is too complicated just to find the solution on our end and question if we really should have to pay extra since we are already paying for support. We are on prem and we keep getting pushed to go to cloud services or purchase enhanced security features when we don't really have a good case study for it. Certificate management and upgrading software can sometimes be more than realized. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Every company is different the way they may want to mange their devices so do your homework and look around at all MDM solutions like with any large investment. Make sure you know what you want to do now and what is coming down the pipeline. There are many MDM's to choose from but in the end we are happy with Mobileiron's product and their company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

DEP and KNOX were two big automation features I was able to add which have allowed for much easier roll outs to be done and give us the ability to push applications to users without the need for them to call in or create an itunes or gmail account. This also reduced and eliminated a lot of associates needing to call in for when they recieve new equipment. We are starting to look more into Google and office 365 to allow us to be more mobile then before. Review collected by and hosted on G2.com.

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CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Mobile Iron delivers best of breed EMM functionality. The system upgrade is very simple . Review collected by and hosted on G2.com.

What do you dislike?

MobileIron product is very good and efficient. Currently there are no minuses for me Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Protection of e-mail and company data Review collected by and hosted on G2.com.

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AR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

From the beginning mobile iron has constistantly lead the market for MDM. Review collected by and hosted on G2.com.

What do you dislike?

The cost. You have to bite the bullet and pay large up front for setup and licensing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ease of use. Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Promises from sales team

Beautiful description of the apps Review collected by and hosted on G2.com.

What do you dislike?

The worst part about the MI is their undeveloped support for the product. The company vision is clearly to sell the product, and not to invest in support. We have Premium subscription, and it is a joke.

Initial implementation cost is very high compared to other vendors.

Total cost of ownership in the long term is excessively high.

Apps are very buggy and do not work with many Android devices as promised. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Please look into other solutions, such as ManageEngine.

Prepare yourself for hidden costs of operation down the road. (Implementation, Administration, Maintenance) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Secure email and files access.

Data leak prevention Review collected by and hosted on G2.com.

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New Tech Innovations Manager
Computer & Network Security
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Flexibility of the product to work in various different nodes such as "kiosk" for our deployments in retail environments mean that we are entirely secure but user experience is unaffected Review collected by and hosted on G2.com.

What do you dislike?

Mobile Iron is competitive in the market place but the app eco system could be more fluid Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Multiple modes for different environments allowing flexibility and management of device/data and especially mail Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The best thing about this product suite is that or IT department has relented, and now we have the option to delete if from our IOS devices and use something else instead. Review collected by and hosted on G2.com.

What do you dislike?

Our company migrated to Email+ from a competitive platform ("Good Software"), in an effort to save money. It was not for feature gain, more functionality, or better security... it was cheaper. No matter how much less Email+ costs, it is still not worth it. There are soooo many bugs, snags, and "undocumented features" that I rarely bother to boot the thing up anymore. It is VERY slow, and you have to wait for downloads every single time you change email folders. I get dozens of emails per hour, so I spend 5 minutes waiting for downloads every single time. Once downloaded, the messages don't always appear correctly formatted, and at times, don't even display the full text. Trying to schedule something in your calendar or editing a current meeting is the same thing as not having a meeting. I can not stand this product, and I have not met a person in our company yet who said "gee this is a solid product". Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Drink heavily to forget the pain it will bring you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I feel the only redeeming use for this electronic manure is that I have created jobs for people in the tech support industry to keep this thing cobbled together and limping along. Review collected by and hosted on G2.com.

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Security Architect
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Mobileiron give to the IT staff the full control of the mobile devices enviromnet. It permit to stop the device based threat vectors. the network based threat vector and the user based threat vectors. The solution implements the authentications, the remote wipe the encryption the secure browsing and a lot of other fuctions. Review collected by and hosted on G2.com.

What do you dislike?

in some funtion is lack of reporting features. Some time deploy apps is a tricky function Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need a proxy mdm feature that permitt to track all user activity mobileiron is the best mdm for that user experience, Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Mobileiron you can securing your enterprise content on mobile devices Review collected by and hosted on G2.com.

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UB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easily able to connect to my companies VPN and remain secure. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes, the connection randomly drops out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easily can connect to VPN and see connection status and stay secure. Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very easy to use and available right on my phone Review collected by and hosted on G2.com.

What do you dislike?

That you can enter in any PIN and it will generate a code. The code will be invalid if the pin was invalid Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Working remotely but securely Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Well architected software. It does not cause battery drain. It does not crash. It does consume mobile data unnecessarily. Review collected by and hosted on G2.com.

What do you dislike?

Setup is smooth but can be made better. It is still convoluted and requires an IT person to be present. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would highly recommend it. Your users would love it and you won't have to worry about company's data leak due to missing device security. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mobile device management Review collected by and hosted on G2.com.

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Level 2 IT Support Analyst
Law Practice
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Mobile Iron EMM has an excellent GUI with and was easy to set up (we have the cloud instance and it was up and running within about a week).

The price point was competitive and is easily customisable.

In the 6 months we have been using this, we have migrated all of our legacy Blackberry users from a pre merged firm with 2 x BES environments to an integrated firm with ease.

Device migrations were complete within 10 weeks. Review collected by and hosted on G2.com.

What do you dislike?

The API restriction for Windows mobile devices are irritating, but that is more down to Microsoft restrictions than Mobile Iron.

The 'Dashboard' graphics aren't customisable enough but i guess the biggest annoyance is that that Mobile iron won't report back an amended number in a device without additional work.

e.g. You enrol a device with a number, but then port a number in - that field does not update automatically - annoying for asset management cross referencing.

Indirect support (ie through a reseller - can be slow) We are UK based so have the PST wait for most tickets. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take out a trial. I have used MI and Xenmobile - whilst both have a lot of similarities - MI, for me is my preferred MDM. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A move away from Blackberry (always late to the party).

More professional looking devices, with apps that mean our staff can do chargeable work on their device.

We are WinMo - but my users now have Time Recording, Digital Dictation, Mimecast Mobile and SKYPE for business - something BES lacked. Review collected by and hosted on G2.com.

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Mobility Consultant
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The core plattforms bring all valuable settings into one easy overviewed GUI.

Putting the administrator in the driving seat for the mobile first organisation w.o compromising on any terms of user experience or security.

Mobileiron's product forums for customers is a great way of sharing information and ideas on how to make sure that you're company stay's on mobile first highway.

Review collected by and hosted on G2.com.

What do you dislike?

To dislike something is pretty far from this perspective but I would be glad if a more easy to use "Report Center" would be introduced in the upcoming releases.

To setup .xls exports running on specific schema and with specific value's sent to the right people by email securely on the inside of the organisation. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure to implement the Sentry function and buy at least a Gold level license.

The Features you think that will be over you're aim today will become tomorrow's standard features for the users. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The load of headache have seriously been lowered to a more adequate level by keeping all the devices the way that our policys says.

The power to actually making sure that user's follow everything and the possibility to making sure that they follow what we have been saying in the policy.

Easy to setup different settings based out of AD membership, device value's or Pre defined value's.

Making sure that the end-user's input will be limited to just what's necessary and the letting the plattform do all the hard work. Review collected by and hosted on G2.com.

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UM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The User Interface allows for quick understanding of the situation Review collected by and hosted on G2.com.

What do you dislike?

Login in can sometimes lock users out of the system Review collected by and hosted on G2.com.

Recommendations to others considering the product:

NA Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

User access to person info Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I use it because my company requires it. I have yet to see any benefits as compared to mye xperiences at previous companies that didnt't require it. Review collected by and hosted on G2.com.

What do you dislike?

Email doesn't always sync, and even when I manually refresh it, they still don't come through. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

don't Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

see above Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

You won't have to worry about losing your phone and leaking out your clients private information. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the fact that my work place might be able to view my personal emails on my phone. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This solves the problem of leaking patients health care information for nurses on the field. You won't jeopardize your company from hipaa violation. Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

We have 1000 locations across the USA. It's hard to have IT in all states. It helps to be able to call corporate and have someone remote in and help with any issues we have with our iPads. Great feature and hands on too. Review collected by and hosted on G2.com.

What do you dislike?

It is only usable with corporate which I'm sure is a safety and monitoring issue but sucks when you need help right away and no one is free to help or you are on hold waiting for help. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps with all things work related. Benefits is that we get to be helped from a remote site and problems get resolved. Review collected by and hosted on G2.com.

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