Apurv G.
AG
IT Specialist
Mid-Market (51-1000 emp.)
Originally submitted 5/7/2026
"Intuitive Identity Management That Saves Time, with a Minor Navigation Quirk"
4.5/5
What do you like best about JumpCloud?

I like JumpCloud’s dashboard because it brings user and device management together, is easy to understand, and saves me time compared with handling things manually. The login process and giving access to users, admins, and super admins are really easy. The dashboard is user-friendly and simple to navigate. I can connect Apple Business Manager by adding its API key, and JumpCloud already has the device list, so I don’t have to look up and match serial numbers manually. I also like being able to run commands for users on enrolled devices; handling things remotely is really simple. The directory is pretty useful for the software we host there. Device enrollment is super simple too: with the automated installation policy, users enter their work email and password, and their device is in JumpCloud. Switching from Kanji was a really good switch. That was the best decision I made. Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

I think JumpCloud should keep me on the same user's profile after I save changes. Right now, saving takes me back to the default users list. Review collected by and hosted on G2.com.

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