Top 10 Listen360 Alternatives & Competitors

Top 10 Alternatives to Listen360 Recently Reviewed By G2 Community

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Birdeye
By Birdeye
4.7/5
(3,963)
Product Description
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
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Reviewers say compared to Listen360, Birdeye is:
Easier to set up
Better at meeting requirements
Better at support
Categories in common with Listen360:
Online Reputation Management

Podium
By Podium
4.6/5
(2,068)
Product Description
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
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Reviewers say compared to Listen360, Podium is:
Easier to set up
Better at meeting requirements
Easier to admin
Categories in common with Listen360:
Online Reputation Management

HubSpot Service Hub
By HubSpot
4.4/5
(2,898)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Categories in common with Listen360:
Enterprise Feedback Management

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G2 Advertising
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Nicereply
By Nice Reply s.r.o.
4.5/5
(431)
Product Description
Customer Satisfaction Survey, NPS & CES
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Reviewers say compared to Listen360, Nicereply is:
Easier to set up
Categories in common with Listen360:
Enterprise Feedback Management

Yext
By Yext
4.4/5
(1,009)
Product Description
Yext is an API-first, composable software platform that collects and organizes content from across the enterprise to deliver relevant, actionable information — in the form of answers — wherever people ask questions about a business.
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Categories in common with Listen360:
Online Reputation Management

Reputation
By Reputation
4.6/5
(2,387)
Product Description
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
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Reviewers say compared to Listen360, Reputation is:
Better at meeting requirements
Categories in common with Listen360:
Online Reputation Management

Reviews.io
By clearer.io
4.8/5
(630)
Product Description
Reviews.io has developed several review collection solutions including Merchant Review Collection, Product Review Collection & In-Store Review Collection. Reviews.co.uk is focused on providing the best social review experience for websites across the globe. Our developers are happy to create custom solutions to fit your individual business needs. We display all of our costs upfront and don’t tie you in with lengthy contracts. We don’t shy away from challenging projects and we love creating custom solutions for our clients.
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Reviewers say compared to Listen360, Reviews.io is:
Better at support
Better at meeting requirements
Categories in common with Listen360:
Online Reputation Management

Swell
By SocialSwell
4.5/5
(372)
Product Description
Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.
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Reviewers say compared to Listen360, Swell is:
Easier to set up
Categories in common with Listen360:
Online Reputation Management
Enterprise Feedback Management

G2 Marketing Solutions
By G2
4.6/5
(5,393)
Product Description
G2 Marketing Solutions is a buyer intelligence and demand generation platform that enables businesses to reach and engage software buyers who are actively researching solutions. Built on G2’s marketplace, which attracts millions of buyers each year, the platform provides access to verified reviews, buyer activity data, and insights into how customers evaluate products, categories, and competitors. The platform includes capabilities such as Buyer Intent data, product profiles, review collection, and market intelligence to help organizations identify in-market accounts, improve visibility, and support go-to-market strategies. By leveraging real-time buyer behavior signals and integrating with sales and marketing tools, businesses can prioritize outreach, align with buyer readiness, and drive more efficient pipeline generation.
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Reviewers say compared to Listen360, G2 Marketing Solutions is:
Easier to set up
Better at meeting requirements
Categories in common with Listen360:
Online Reputation Management