iManage Work Reviews & Product Details

iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with a comprehensive focus on the user experience, bringing you and your knowledge workers agility, efficiency, and access across devices. Key Benefits - Work productively: Manage documents and emails more efficiently and intuitively - Work from anywhere: Mobile-first design lets users work remotely on any device - Work securely: Industry-leading security and governance ensures that iManage Work is the safest place to store information - Work seamlessly: Integrations with Office 365 enable users to do more from inside the familiar Office and Outlook interfaces - Find anything: Smart search cuts through clutter to deliver personalized results For professionals and organizations who need security, agility, and ease-of-use, iManage Work 10 provides a single-source-of-truth for documents and emails to simplify and streamline work. Used globally by leading corporations, law firms, and professional services firms — over 1 million professionals worldwide rely on iManage Work every day.

Product Website

Seller

iManage

Discussions

iManage Work Community

Languages Supported

German, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified)

Overview by

Gabrielle Manuel

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

View More Pricing Information

iManage Work Integrations

(14)

Verified by iManage Work

iManage Work Media

iManage Work Demo - iManage Work User Interface

iManage Work has a simple modern user interface that mirrors consumer applications like Amazon and Google, with intuitive features that work the way users want to work and requires minimal training. iManage Work provides a helpful preview pane that displays content before it is opened, which i...

iManage Work Demo - Search Previewed Documents in Work 10

Search documents stored in Work 10 by simply typing a search clause to view for all the places the clause appears in the document. High-quality previews display a thumbnail view of the document and highlight the selected clause. Users can quickly scan large legal documents, even on low-bandwidth ...

iManage Work 10 includes powerful and personalised document search to cut through the clutter and deliver more accurate results, by remembering what the user searchers for and how they work. A simple and powerful search interface enables easy navigation of results, with customized views built on ...

iManage Work offers a modern interactive approach to capabilities like document history and version control. Users can view document history across multiple versions based on activity, with an interactive visual dashboard allowing them to identify who made what changes when, at a glance.

Conduct advanced searches in iManage Work by building an advanced query. Whilst most users can simply type to search for content, Knowledge miners who need more granular control can easily curate a complex search to find specific content using Advanced Search. Watch more here: https://youtu.be...

iManage Work Demo - Drag & Drop in iManage Work

Easily file documents in iManage Work with the user friendly drag and drop function. The tree structure allows users to organise documents efficiently and navigate the Document Management System with a few simple clicks.

Official Downloads

(4)

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Alina A.

Sdr

Mid-Market (51-1000 emp.)

6/4/2025

"Easy to use"

3.5/5

What do you like best about iManage Work?

Easy to access the documents and multiple versions Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Response from Gabrielle Manuel of iManage

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Alina, We're so glad you find our solutions easy to use! Thank you for your feedback!

Verified User in Legal Services

Mid-Market (51-1000 emp.)

5/15/2025

"Great document storage platform."

5/5

What do you like best about iManage Work?

Cloud updates without implementation projects. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Occasional outages impact users. Token related issues were something we needed to work through. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

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We’re really grateful and appreciate you taking the time to share your 5-star review.

Richard B.

KM Portfolio Manager

Enterprise (> 1000 emp.)

5/15/2025

"It works"

4/5

What do you like best about iManage Work?

Safe storage of documents that are easy to search Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Mobile access is clumsy to the point I avoid it Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

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Richard, Your feedback motivates us to keep raising the bar. Thank You

Jesse B.

Director

Enterprise (> 1000 emp.)

5/15/2025

"Very Impressed"

4/5

What do you like best about iManage Work?

I really like the new features that are coming with insight+ Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Until coauthoring, it was collaborating on documents. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

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Jesse, We’ll continue working hard to make your iManage experience impressive. Thank you

Kartik B.

Software Engineer

Enterprise (> 1000 emp.)

4/30/2024

"A really good tool for organizing stuff quickly"

4.5/5

What do you like best about iManage Work?

iManage Work is super safe, like a fortress, so your documents stay safe. It's easy to use on the website and mobile app, and you can get to your documents from the cloud wherever and whenever you need. Easy integration of Outook and other Email systems.They also have great customer service to help. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

New folks might find it a little hard to use because it's tricky to move around the platform. Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

One big problem we faced was making iManage Work fit with our current systems. Making sure everything could work together and moving data smoothly between apps was really tough. Our IT team had to work closely with iManage support to fix these problems.

We were also really worried about security. Keeping our clients' private info safe is super important in our job. So, we had to make iManage Work super secure. But, making sure it followed all our rules and letting users get in easily was hard to balance. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

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Hi Kartik - We are happy to be your security fortress! Thank you for taking the time to leave us a review.

Verified User in Legal Services

Enterprise (> 1000 emp.)

6/4/2025

"My review"

4/5

What do you like best about iManage Work?

Industry standard so users are generally familiar, and I personally find it easy to administer and work with Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Transition to Universal API has been a learning curve for admin work Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

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Thank you so much for taking the time to leave us feedback.

Tom E.

IT Manager

Small-Business (50 or fewer emp.)

8/8/2024

"Love iManage Cloud"

5/5

What do you like best about iManage Work?

Users love the web interface, Google-like search functionality and quick responsiveness. Ilove that we are automatically kept up to date with the latest version with zero involvement on my part. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Nothing too major. A few users grumbled that the ability to email a Word document as a PDF straight out of iManage was lost when we moved from FileSIte. Also, access to trash is only avialble in Work Web - not Work Panel. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

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Tom, Thanks so much for leaving us a five star review! We really appreciate your feedback!

Verified User in Law Practice

Mid-Market (51-1000 emp.)

6/4/2025

"Useful tool"

3.5/5

What do you like best about iManage Work?

iManage is usefull and there are good features. Adding emails is great feature. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Some actions are hard to use or hard to find as they are different than those in resource management.

I Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

edit

Thank you so much for taking the time to leave us feedback.

Verified User in Law Practice

Enterprise (> 1000 emp.)

6/4/2025

"Useful"

3.5/5

What do you like best about iManage Work?

How quick it is, and easy to access anywhere Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

The surveys, how long it took to get to this survey.

Not being able to search for my stuff only easily Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

edit

Thank you so much for taking the time to leave us your feedback, we really appreciate it!

Verified User in Architecture & Planning

Mid-Market (51-1000 emp.)

6/4/2025

"Great fun lots of folks"

2.5/5

What do you like best about iManage Work?

Its huge and simple it allows for amazing document management Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

It has to many plug ins and portals to remember and some of them conflict Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

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I will share this with the team to let them know how we are doing.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

12 months

Average Discount

10%

View More Pricing Information

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iManage Work Features

File Management

File Type Support

Metadata

OCR Scanning

Platform

Performance and Reliability

Reporting and Auditing

Workflow

Process Automation

Conditions

Case Management

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Pros and Cons Details

4.3 out of 5 stars

iManage Work Reviews & Product Details

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iManage Work Reviews (287)

iManage Work Reviews (287)

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