# iManage Work Reviews **Vendor:** iManage **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.4/5.0 **Total Reviews:** 308 ## About iManage Work iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with a comprehensive focus on the user experience, bringing you and your knowledge workers agility, efficiency, and access across devices. Key Benefits - Work productively: Manage documents and emails more efficiently and intuitively - Work from anywhere: Mobile-first design lets users work remotely on any device - Work securely: Industry-leading security and governance ensures that iManage Work is the safest place to store information - Work seamlessly: Integrations with Office 365 enable users to do more from inside the familiar Office and Outlook interfaces - Find anything: Smart search cuts through clutter to deliver personalized results For professionals and organizations who need security, agility, and ease-of-use, iManage Work 10 provides a single-source-of-truth for documents and emails to simplify and streamline work. Used globally by leading corporations, law firms, and professional services firms — over 1 million professionals worldwide rely on iManage Work every day. ## iManage Work Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of iManage Work, making document management quick and easy. (41 reviews) - Users appreciate the **fast and accurate search functionality** of iManage Work, enhancing their document management experience. (37 reviews) - Users value the **fast and accurate search functionality** of iManage Work, enhancing efficiency in document retrieval. (19 reviews) - Users value the **easy access** to documents anytime, anywhere, enhancing organization and collaboration significantly. (18 reviews) - Users value the **user-friendly interface** and robust features of iManage Work for document and email management. (17 reviews) - Users benefit from **seamless integrations and API access** in iManage Work, enhancing their productivity and system capabilities. (16 reviews) - Users find iManage Work to be **very user-friendly and intuitive** , enhancing ease of access and administration. (16 reviews) - Users value the **high priority on security** in iManage Work, ensuring robust protection for their sensitive documents. (14 reviews) - Cloud Storage (13 reviews) - Data Management (13 reviews) **What users dislike:** - Users feel the **AI features need improvement** , and the user interface is merely acceptable, requiring enhancements. (10 reviews) - Users are frustrated by the **limited document visibility** in iManage Work, which complicates access to necessary files. (9 reviews) - Users note **performance lags and outdated interface** in iManage Work, wishing for improved integrations and transaction management. (9 reviews) - Users note **room for improvement** in iManage Work, highlighting issues with performance and outdated interface elements. (8 reviews) - Users find iManage Work to have a **steep learning curve** , complicating the experience for new users. (8 reviews) - Users experience **performance issues** with iManage Work, noting lag and sluggishness, particularly with large matters and integrations. (8 reviews) - Users find **learning difficulty** as a challenge, noting a need for more self-learning modules and clarity in navigation. (7 reviews) - Users experience **slow performance** with iManage Work, leading to sluggishness and occasional crashes during use. (7 reviews) - Users experience **integration issues** with Microsoft 365, making the process challenging, especially for new users. (6 reviews) - Poor Interface Design (6 reviews) ## iManage Work Reviews ### 1. Effortless Document Management with Room for Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Chandrakanth R. | Senior Technical Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** I like the ease of use in iManage Work, which means less training is involved for new users. The search feature is also important, given the amount of documents I manage. The initial setup was easy. **What do you dislike about iManage Work?** Configurability outside the box is an issue. We can't add more custom fields than are available, and there's no automated workflow. I would like to have more metadata fields and a simple workflow to move documents between various document lifecycle stages. **What problems is iManage Work solving and how is that benefiting you?** I use iManage Work for doc management, matter management, and case management. It's easy to use with less training needed for new users. The search function is essential, given the amount of documents I handle. **Official Response from Gabrielle Manuel:** > Chandrakanth, We’re humbled by your support and appreciate your feedback. ### 2. Good product with lots of features **Rating:** 4.0/5.0 stars **Reviewed by:** 🍺 Sunny G. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2024 **What do you like best about iManage Work?** I really like how iManage Work combines document management with powerful workflow and governance capabilities. It makes auditing and tracking much easier by providing clear visibility into document history and user actions. The ability to manage workflows efficiently, along with features like version control, secure access, and seamless integration with other tools, helps teams stay organized and productive. Overall, it simplifies complex processes while maintaining strong compliance and security standards. **What do you dislike about iManage Work?** One area where iManage Work could improve is the onboarding experience. Initially, it can feel a bit challenging for new users to get familiar with the interface and workflows. Enhancing the learning curve with more intuitive UI elements, guided tutorials, and better in-app assistance would make it easier for users to get started quickly and adopt the platform more effectively. **What problems is iManage Work solving and how is that benefiting you?** Tracking projects **Official Response from Gabrielle Manuel:** > Sunny, Thanks so much for your review! ### 3. Essential for Secure Document Management **Rating:** 5.0/5.0 stars **Reviewed by:** Elliot E. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about iManage Work?** I like iManage Work for its ease of use, solid security, and effective governance. It's great to have a secure place to store legal documents that's easily accessible for attorneys and staff. The initial setup was easy with a partner, which was a bonus. **What do you dislike about iManage Work?** We're looking into Records Manager - we haven't used it yet. **What problems is iManage Work solving and how is that benefiting you?** iManage Work provides a secure and accessible place for attorneys and staff to manage legal documents. **Official Response from Gabrielle Manuel:** > Elliot, We appreciate your 5 -star review! Thank You! ### 4. Efficient Document Management with Co-Authoring and Preview **Rating:** 4.0/5.0 stars **Reviewed by:** Omar T. | Senior Applications Engineer, DMS, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** I find the co-authoring feature in iManage Work great, as it allows sharing documents with multiple parties and working at the same time. The preview feature is also really useful, enabling me to preview documents without opening them, which I think is great. Additionally, the initial setup was very easy. **What do you dislike about iManage Work?** Integration with Purview is a need. Search for more than 250 characters is not allowed. **What problems is iManage Work solving and how is that benefiting you?** I use iManage Work to organize, index, and share documents within the firm from multinational sources, accessible both in-app and online. The co-authoring and document preview features are particularly beneficial for collaborating with multiple parties. **Official Response from Gabrielle Manuel:** > Omar, Thank you for providing your review. Your feedback motivates us to keep raising the bar. ### 5. Powerful Core Search and Multi-Level Security for Centralized Data Governance **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie J. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Core Search functions and multiple level security in a central governed data **What do you dislike about iManage Work?** Difficult to classify final or important documents unless you’re consistent with your naming conventions or metadata entry. **What problems is iManage Work solving and how is that benefiting you?** Data governance is easier than it’s ever been for my firm. Search has improved dramatically after moving to cloud. Secure Mobile access to our documents from anywhere anytime. **Official Response from Gabrielle Manuel:** > Debbie, I hope you know you're amazing! Truly appreciate you for taking the time to leave us a 5-star rating! ### 6. All-in-One, Easy-to-Navigate Knowledge Platform for Organized Legal Work **Rating:** 5.0/5.0 stars **Reviewed by:** Chitransh S. | System Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** It’s an all in one knowledge platform solution . Yes very easy to navigate and matter centric theme helps lawyers be organized **What do you dislike about iManage Work?** It’s has been a challenge to integrate AI agents with users demanding more tools to do work **What problems is iManage Work solving and how is that benefiting you?** Helping user keeps client data organized and being able to find data consistently and efficiently **Official Response from Gabrielle Manuel:** > Chitransh, Your 5-star review brightens our day and serve as a constant reminder of why we love what we do. Thank you ### 7. Seamless Microsoft Integration, Powerful Management—Minor Hiccups with Updates and Third-Party Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak S. | Senior M365 Support Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about iManage Work?** What I like best about iManage Work is its seamless integration with Microsoft tools and its powerful document management capabilities. It makes it easy to organize, search, and collaborate on files securely, whether I'm in the office or using the mobile app. Features like version control, task tracking, and automated workflows really streamline my daily operations and improve efficiency. **What do you dislike about iManage Work?** While iManage Work provides strong document management capabilities and useful integration features, some users experience inconsistent responsiveness, particularly following Office updates that may lead to icon display problems in Outlook. System maintenance downtime, especially when working with legacy databases, can interrupt access to important documents and hinder email filing. Furthermore, integration with third-party tools such as Litera Compare sometimes necessitates manual configuration adjustments, which can increase the workload for support teams. **What problems is iManage Work solving and how is that benefiting you?** iManage Work addresses the need for secure and centralized document management among global teams. It makes processes like email filing, version control, and task tracking more efficient, particularly with features such as iManage Tracker and Power Automate integration. These tools help cut down on manual work and support better compliance. Personally, I find that it streamlines support workflows by ensuring consistent access across different platforms, including mobile devices and Citrix environments. Additionally, its strong policy controls and automation help minimize disruptions during migrations or Office updates, which in turn allows me to provide dependable support and maintain smooth operations. **Official Response from Gabrielle Manuel:** > Deepak, We’re humbled by your support and will share this with the team to let them know how we are doing. ### 8. Secure Cloud Single Source of Truth with Seamless Microsoft Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie M. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Single source of truth. Integration with Microsoft products. Peace of mind that the data is secure and accessible via the cloud. **What do you dislike about iManage Work?** Would like AI built into the product without additional charges. **What problems is iManage Work solving and how is that benefiting you?** Keeping a tight control over our documents and emails related to matters. It benefits us by keeping everything in an single source **Official Response from Gabrielle Manuel:** > Jamie, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Thank you! ### 9. Intuitive, Easy-to-Navigate Platform with Exciting New AskImanage Features **Rating:** 5.0/5.0 stars **Reviewed by:** Brian F. | Digital transformation and application specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** The current platform is very intuitive and easy to navigate. I’m looking forward to the new AskImanage features! **What do you dislike about iManage Work?** I’m still working to refine our alerts from Threat Manager **What problems is iManage Work solving and how is that benefiting you?** It gives us the ability to search for and categorize our documents efficiently, all within a secure platform we can trust. **Official Response from Gabrielle Manuel:** > Brian, Truly appreciate you for leaving us a 5-star review! ### 10. Cloud Accessibility Makes iManage Work Easy to Access and Share Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Nelson R. | IT Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about iManage Work?** I like the accessibility, now thet we are on cloud. I can access my files, and share them from my Mobile device. **What do you dislike about iManage Work?** I have no complaints about iManage Work. **What problems is iManage Work solving and how is that benefiting you?** It's helping our Firm protect our Data. **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated! ### 11. iManage Is Easy for New Users to Learn **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Training and Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** I teach all of our new users. My favorite thing is how easy it is for most new users to grasp the utility of iManage. **What do you dislike about iManage Work?** Some funky little things like clicking a file name opening a big preview. I know that can be changed but it's an odd choice for a default imo. **What problems is iManage Work solving and how is that benefiting you?** It streamlines our collaboration by creating a central source of information for users who require access to it. **Official Response from Gabrielle Manuel:** > Michael, We truly appreciate your continuous support and trust in us. Thank you for leaving us a 5-star review. ### 12. Robust Document Management with Version Control **Rating:** 4.5/5.0 stars **Reviewed by:** Kasey K. | System Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about iManage Work?** I like the capability to version and lock documents in iManage Work. If someone has a document checked out for editing, it is locked in read-only so others aren't able to overwrite it. We also integrate it with Office, which is quite useful. **What do you dislike about iManage Work?** I think being able to download folders would be a useful functionality. **What problems is iManage Work solving and how is that benefiting you?** I use iManage Work for daily document management. It stores client data and assists with versioning, ensuring documents are locked in read-only when checked out to prevent overwriting. **Official Response from Gabrielle Manuel:** > Kasey, Thank you for taking the time to share your feedback and leave a review. We truly appreciate it. ### 13. Easy to Use, Seamless Integration, and Superior Support **Rating:** 5.0/5.0 stars **Reviewed by:** Robert L. | Application Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about iManage Work?** What I appreciate most about cloudiManage is how easy it is to use, how well it integrates across its products, and the superior support. **What do you dislike about iManage Work?** Some of the holdovers from the old version are still there, like not tracking history for workspaces and folders. **What problems is iManage Work solving and how is that benefiting you?** It's providing document security and storage in cloud so our attorneys. An access their data anywhere **Official Response from Gabrielle Manuel:** > Many thanks for the 5-star rating and for sharing your insight! ### 14. Secure, Matter-Centric All-in-One Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Capital Markets | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Matter centricity, security, and a multi-use tool all in one. **What do you dislike about iManage Work?** It could be more user-friendly overall. The backup and restore process for documents and databases also isn’t as robust as I’d expect. **What problems is iManage Work solving and how is that benefiting you?** Document management with built-in security features. **Official Response from Gabrielle Manuel:** > We sincerely appreciate your review and your valuable feedback! ### 15. Cutting-Edge Design and AI Innovation That Keeps Getting Better **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse B. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about iManage Work?** The continuing innovation around design and AI. It helps me feel like I continue to get the latest products and services. **What do you dislike about iManage Work?** That tagging metadata is do reliant on templates. **What problems is iManage Work solving and how is that benefiting you?** Doc management and search-ability of our knowledge base. **Official Response from Gabrielle Manuel:** > Jesse, We appreciate you, thank you for leaving your review! ### 16. Quick Matter Search by Name and Number **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** The ability to search matters by name and number is important. **What do you dislike about iManage Work?** I’m not sure yet—I’m still learning how to use the application. **What problems is iManage Work solving and how is that benefiting you?** It connects documents and offers various integrations that make attorneys’ lives easier and more efficient. **Official Response from Gabrielle Manuel:** > Your 5-star review motivates us to keep pushing forward, thank you! ### 17. iManage’s Availability and Responsiveness Stand Out **Rating:** 5.0/5.0 stars **Reviewed by:** Esteban S. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Availability and responsiveness are a few of many things I like about iManage. **What do you dislike about iManage Work?** As most cloud solutions we lost the control of certain things. **What problems is iManage Work solving and how is that benefiting you?** It solves the need to have a centralized location to save our documents. **Official Response from Gabrielle Manuel:** > Esteban, Your 5-star review means everything to us, thank you! ### 18. Secure Document Management Without SharePoint **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Secure document management and I’m not a fan of Sharepoint **What do you dislike about iManage Work?** For on-premise, it needs a lot of different components configuring and keeping up to date **What problems is iManage Work solving and how is that benefiting you?** Storing documents with a strong and easy to use index (IDOL) **Official Response from Gabrielle Manuel:** > We’re really grateful and appreciate you taking the time to share your rating with us. ### 19. Powerful Document Organization with Fast, Easy Search **Rating:** 5.0/5.0 stars **Reviewed by:** Hugo A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** It is a very powerful tool that allows us to organize our documents, and makes it easy to find important information fast **What do you dislike about iManage Work?** Sometimes plugins can become slow or laggy **What problems is iManage Work solving and how is that benefiting you?** It is organizing all our data **Official Response from Gabrielle Manuel:** > Hugo, Thank you so much for taking the time to leave us a 5-star rating, it’s much appreciated! ### 20. Intuitive, secure, and full of features with integration to Office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about iManage Work?** It is intuitive to use, secure, and easy to manage. Additionally, it is integrated with Office and offers many options and functionalities. **What do you dislike about iManage Work?** The bugs that appear between versions and during versioning generate dissatisfaction among users. **What problems is iManage Work solving and how is that benefiting you?** Storage of confidential information, co-authorship, multiple channels, and security. **Official Response from Gabrielle Manuel:** > Thank you for taking the time to provide your feedback and leave us a 5-star rating! ### 21. Easy to Use Search and Exciting Future Releases **Rating:** 5.0/5.0 stars **Reviewed by:** Traci M. | Manager, Legal Technology & Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about iManage Work?** Search, future releases, easy usability. **What do you dislike about iManage Work?** No dislikes as of now since we are in implementation phase **What problems is iManage Work solving and how is that benefiting you?** Having documents and emails in a central repository and search capabilities **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us a 5-star rating! Truly appreciate it. ### 22. Strong Platform Similarity and Seamless Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher R. | Sr. Enterprise Applications Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** These use platform similarity platform connectivity **What do you dislike about iManage Work?** Sometimes can be performance related issues **What problems is iManage Work solving and how is that benefiting you?** Central storage for documents and searchability, easy to share and collaborate with coworkers **Official Response from Gabrielle Manuel:** > Christopher, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day, thank you! ### 23. Secure access and mobility: more than a DMS, a great knowledge management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Fabian U. | Director de Gestor del Conocimiento e Innovación / Knowledge Management & Innovation Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Access, security, mobility. Actually, it is not only a DMS, it is a Knowledge Management Tool. **What do you dislike about iManage Work?** Integrations are very complicated to use in… **What problems is iManage Work solving and how is that benefiting you?** Information centre. Information security **Official Response from Gabrielle Manuel:** > Fabian, Thank you for your feedback and for the incredible 5-star rating. ### 24. Must have Collaboration and Powerful Search Across a Large Repository **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa B. | Director legal operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Collaboration and searching across a large repository of work product **What do you dislike about iManage Work?** Having to create a workspace first before you can save documents **What problems is iManage Work solving and how is that benefiting you?** Knowledge management **Official Response from Gabrielle Manuel:** > Teresa! Thank you for your 5-star rating and for being an amazing part of our journey! ### 25. Best iManage Version Yet—Seamless Cloud Transition **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin T. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about iManage Work?** iManage has been our document management system for over 2 decades. iManage Work Cloud has been their best version to date. The transition from on-prem to cloud has been a great experience for us. **What do you dislike about iManage Work?** It could be difficult for new organizations to adopt. On-the-fly customizations are not always easy to perform. **What problems is iManage Work solving and how is that benefiting you?** It provides a well-managed solution to keep our documents saved and organized. **Official Response from Gabrielle Manuel:** > Kevin, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day! ### 26. Easy to Use, Highly Customizable, and Integrates Smoothly with M365 and AI Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Ease of use and highly customizable. Integrates well with commonly used apps like M365 and AI platforms **What do you dislike about iManage Work?** Complex and may be overwhelming to understand all of the functionalities **What problems is iManage Work solving and how is that benefiting you?** Document management is the biggest problem and it’s doing a good job being able to provide an easy way to get documents and emails stored in **Official Response from Gabrielle Manuel:** > Your satisfaction is what drives us! We truly appreciate your 5-star review! ### 27. A useful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh S. | Search Engine Optimization Executive, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about iManage Work?** It has gotten a lot better, the Versions panel is cleaner, search is much smarter, and the My Documents tab shows way more of your files. Also, ask iManage now can summarize stuff, pull out timelines, and even handle big sets of documents faster with improved OCR. Basically, it’s quicker, easier, and a lot more helpful day to day. **What do you dislike about iManage Work?** iManage Work is great, but there’s room to grow. It can still lag a bit on really large matters, the app could be smoother, and some parts of the interface feel a little outdated compared to the newer features. More integrations with tools like Slack or project apps would make it even handier, and clearer AI explanations would build more trust. **What problems is iManage Work solving and how is that benefiting you?** Imange is time saving tool for professional workers like me. It increases productivity by auto managing documents and emails. **Official Response from Gabrielle Manuel:** > Saurabh, We're glad to hear you find our tool useful! Thank you for your feedback! ### 28. Easy Document Location with a Useful Interface and Strong Office/Adobe Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Easy locating documents. Useful interface and integration with office and Adobe **What do you dislike about iManage Work?** Integration breaks sometimes. Users don't use search, they drill down instead **What problems is iManage Work solving and how is that benefiting you?** Control of, organization of documents and securing documents **Official Response from Gabrielle Manuel:** > We truly appreciate your continuous support and trust in us. ### 29. Timeless Mind in a Digital Souls **Rating:** 4.5/5.0 stars **Reviewed by:** Vinay P. | Senior Software Engineer/RPA Developer, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about iManage Work?** I love how iManage Work keeps all my docs and emails in one super-organized, secure spot—it’s a lifesaver for staying on top of things! The way it plays nice with Microsoft Office makes editing and sharing a breeze. Its search is like a magic wand, pulling up exactly what I need in seconds. Plus, being able to work from any device feels like freedom, especially on the go! **What do you dislike about iManage Work?** Man, setting up iManage Work can be a bit of a headache if you’re not super tech-savvy—it’s not always plug-and-play. Also, the search can sometimes act up, making you dig a little harder for that one file you need. **What problems is iManage Work solving and how is that benefiting you?** iManage Work tackles document chaos by organizing files and emails in one secure, searchable hub, saving me tons of time. It streamlines collaboration with slick Microsoft integrations, making teamwork a breeze. Plus, its AI-powered search and version control keep my work efficient and stress-free **Official Response from Gabrielle Manuel:** > Vinay, We’re really grateful and appreciate you taking the time to share your feedback with us. ### 30. Ease of Use with a Smooth Integration, Scores a Perfect 10 **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo J. | I.T. Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about iManage Work?** I really like iManage Work for its ease of use and its graphical user interface. It keeps everything running smoothly for managing documents. **What do you dislike about iManage Work?** nothing to dislike, it's a great DMS **What problems is iManage Work solving and how is that benefiting you?** I use iManage Work for managing the documentation system, keeping files secure and all in one place, and helping me find the files that I need quickly **Official Response from Gabrielle Manuel:** > Paulo, Thank you so much for taking the time to leave us a 5-star rating! ### 31. A Matter-Centric Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Kim W. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about iManage Work?** iManage has streamlined how we manage documents by keeping everything tied to the right matter—emails, files, and notes all in one place. No more searching through inboxes or drives. With intuitive folders, Outlook/Office integration, and version control, it fits perfectly into our legal workflow and keeps us organized where it matters most. **What do you dislike about iManage Work?** The current version of iManage IMCC is outdated and no longer meets the evolving needs of our legal and IT teams. It lacks the flexibility found in newer tools. Its limited functionality can create bottlenecks, especially as our workflows become more complex. Upgrading or replacing IMCC would make it easier for IT to perform admin level tasks. **What problems is iManage Work solving and how is that benefiting you?** iManage solves the problem of documents being stored in multiple locations. It benefits us as documents and client matter workspaces are more organized and easy to use. **Official Response from Gabrielle Manuel:** > Kim, We really appreciate your insight and detail! ### 32. 1 solution for effective data management **Rating:** 5.0/5.0 stars **Reviewed by:** Sri Ram P. | Technical Content Dev Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about iManage Work?** Integration with MS Outlook is helping a lot to save emails directly. The advanced search operation is quite handy in cases where queries are of a complex nature. Cross-device compatibility with consistent experience is great **What do you dislike about iManage Work?** Latency can be improved a lot. File synchronization is often slow. **What problems is iManage Work solving and how is that benefiting you?** Data security, which is the primary aspect and of utmost concern for online collaboration, has been aptly addressed. I felt relieved of data security concerns while I used this solution. **Official Response from Gabrielle Manuel:** > Thank you for your 5-star rating and for being an amazing part of our journey. We appreciate you! ### 33. Easy to use and time saver **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit S. | Senior executive - Digital Operations & Platforms , Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about iManage Work?** The latest November 2025 update about the improved email copying feature. **What do you dislike about iManage Work?** Performance tuning for speed demons and UI polish to feel less like a relic. **What problems is iManage Work solving and how is that benefiting you?** Document handling and sharing within the organisation. **Official Response from Gabrielle Manuel:** > Rohit, Being able to help you save time is paramount! Thank you for sharing your feedback. I will share this with the team to let them know how we are doing. ### 34. Excellent document management tool **Rating:** 5.0/5.0 stars **Reviewed by:** clara l. | coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about iManage Work?** I highlight how easy it is to use and the security its environment offers. I use the tool daily. **What do you dislike about iManage Work?** I would like it to have better integration with Adobe for opening documents. **What problems is iManage Work solving and how is that benefiting you?** Access to documentary information in a practical and organized manner, in addition to exponential growth without issue. **Official Response from Gabrielle Manuel:** > Clara, We truly appreciate your feedback and 5 star rating. ### 35. Document and email management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about iManage Work?** The concept of organizing the client information is brought up to the next level now. The structure this tool uses is very helpful for easy retrieval of data. **What do you dislike about iManage Work?** I can see a lots of updates are already being processed by the team. The updates they provide are already met our expectations. **What problems is iManage Work solving and how is that benefiting you?** This tool is been very helpful for the storage of our data. The combination of automation l, search optimization and collaboration empowers the workers to deliver a better outcome. **Official Response from Gabrielle Manuel:** > Thank you! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. ### 36. Manage Connect Live Chicago **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | IT Learning & Development Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Being able to save my documents and share them with people in real time and knowing that they are safe and secure. **What do you dislike about iManage Work?** Only seeing last 30 days of my documents. Having other users workspace in my matters when I haven’t used it in 30 days. **What problems is iManage Work solving and how is that benefiting you?** Saving my documents and sharing them. **Official Response from Gabrielle Manuel:** > Lisa, Your 5-star review brightens our day and serve as a constant reminder of why we love what we do. I'll be sure to share your feedback. ### 37. Excellent tool to easily build a tactile storage on a daily basis **Rating:** 5.0/5.0 stars **Reviewed by:** Yan L. | Legal Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about iManage Work?** I like the agile and practical way of using the tool. It gives me clear and decisive control. **What do you dislike about iManage Work?** Occasionally, there may be instabilities in communication with the Database, which can take a long time to receive a response. But nothing substantially bad, just specific details. **What problems is iManage Work solving and how is that benefiting you?** It helps me have greater control over document storage. **Official Response from Gabrielle Manuel:** > Yan, Thank you so much for taking the time to leave us a 5-star rating! I will share this with the team to let them know how we are doing. ### 38. Very innovative in some areas yet outdated in some basics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** The search functionality is very good. It is easy to find a document. **What do you dislike about iManage Work?** Some basic functionalities are lacking: - returning to search results is not possible - not possible to select multiple documents across folders to perform an action - uploading larger documents sometimes require multiple retries **What problems is iManage Work solving and how is that benefiting you?** Client documents are safely stored in a secure environment and the application is easy to use for end users **Official Response from Gabrielle Manuel:** > Thank you, we’re humbled by your support. I will share your insights with the team. ### 39. Networking and product presentation on its best **Rating:** 5.0/5.0 stars **Reviewed by:** Dominik M. | CIO, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Strong reliable DmS , with productivity fasttrack **What do you dislike about iManage Work?** Client on mobility devices IOS is sometimes tricky **What problems is iManage Work solving and how is that benefiting you?** Getting people to work in thes same topic atvthe same time **Official Response from Gabrielle Manuel:** > Dominik, Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated! ### 40. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sheila F. | Senior Application Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Collaborating and ease of use. I’m expecially excepted about auto updates which allows us to control client updates **What do you dislike about iManage Work?** Tracking config files. However I understand there is an improvement **What problems is iManage Work solving and how is that benefiting you?** Disabling the “What’s New Page” auto updstss **Official Response from Gabrielle Manuel:** > Sheila, We appreciate your 5-star review. We will continue working hard to give you a great experience! ### 41. In the business of LAW there is no getting around iManage and thier products **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Helps with security on documents and is the best document handling system in the industri. **What do you dislike about iManage Work?** The knowledge needed to handle iManage is complex and the initial learning curve is steep, but iManage keeps developing new and better functions and tools, so the Lawyers can work better quicker smarter **What problems is iManage Work solving and how is that benefiting you?** Solves handling of matters and data and securing rights and validity of information **Official Response from Gabrielle Manuel:** > We couldn't agree with you more! Your feedback motivates us to keep raising the bar, thank you. ### 42. Work review **Rating:** 4.0/5.0 stars **Reviewed by:** Lee P. | Senior IT Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Its processes align closely with those of our users, and ensures procedures are followed **What do you dislike about iManage Work?** The users don’t appreciate the search functionality. **What problems is iManage Work solving and how is that benefiting you?** Document management **Official Response from Gabrielle Manuel:** > Lee, We’re really grateful and appreciate you taking the time to share your rating with us. ### 43. Great potential to go beyond knowledge management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Staying organized and being able to quickly search last accessed documents **What do you dislike about iManage Work?** The transition and change management is not always easy for all users, as the user experience is not as smooth as one would expect. The interface can be slow or search results incomplete at times. **What problems is iManage Work solving and how is that benefiting you?** Need to know basis Co-authoring Organizing folders Streamline the ways of working **Official Response from Gabrielle Manuel:** > Thank you for being an amazing part of our journey. ### 44. Great stuff **Rating:** 5.0/5.0 stars **Reviewed by:** Missy T. | Senior Application Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Ease of use and thoughtfulness of how users need to work. **What do you dislike about iManage Work?** Nothing at all - the product meets our needa **What problems is iManage Work solving and how is that benefiting you?** Managing large volumes of documents **Official Response from Gabrielle Manuel:** > Missy, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serve as a constant reminder of why we love what we do. ### 45. IManage Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jon H. W. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** It enables secure collaboration, ensures compliance, and offers mobile access, boosts productivity and reducing risk when handling sensitive data. **What do you dislike about iManage Work?** Could include more automation or help with auto classing docs based on content. **What problems is iManage Work solving and how is that benefiting you?** Enables a single place where documents can be stored and worked on **Official Response from Gabrielle Manuel:** > Jon, We sincerely appreciate your business and your valuable feedback. ### 46. EXCELLENT **Rating:** 5.0/5.0 stars **Reviewed by:** CLAUDIA A. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about iManage Work?** iManage Work is a powerful document and email management system that offers several key features and facilities the office. **What do you dislike about iManage Work?** IManage is very good in all functions. This is a completed systems. **What problems is iManage Work solving and how is that benefiting you?** iManage Work offers a centralized repository where documents and emails can be stored, organized, and retrieved easily. This ensures that everything is in one place and can be accessed from any device. **Official Response from Gabrielle Manuel:** > Claudia! We're really grateful and appreciate you for taking the time to share your rating! ### 47. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** It’s powerful search and ability to locate relevant data **What do you dislike about iManage Work?** Needs to integrate SPM, threat manager, etc within Imanage workspace itself for full dashboard like capability and thorough overview of the entire transaction/ matter where imanage becomes the platform from which this is all tied into one **What problems is iManage Work solving and how is that benefiting you?** The link between workspace and SPM is starting to bridge the gap between the vital importance of maintaining access. Needs more integration however. **Official Response from Gabrielle Manuel:** > Many thanks for taking the time to leave us a 5-star rating! ### 48. Everyday workhorse **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Moving to the cloud has improved the search experience and introduced lots of other benefits. **What do you dislike about iManage Work?** Lack of metadata fields in basic product. **What problems is iManage Work solving and how is that benefiting you?** Provides version control and secure document collaboration. **Official Response from Gabrielle Manuel:** > We truly appreciate your continuous support and trust in us. ### 49. Very good overview of the upcoming features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Direct contact with the iManage employees at the iManage booth. **What do you dislike about iManage Work?** Some key notes are not relevant for me as an user **What problems is iManage Work solving and how is that benefiting you?** Structuring documents of a transaction. **Official Response from Gabrielle Manuel:** > Thank you! We hope to see you again soon! ### 50. Does the job and does it better with innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Hemel V. | Head of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Simplicity and easy to use. Lawyers like it too. **What do you dislike about iManage Work?** Some of the features have been removed from the onprem file site version that were needed **What problems is iManage Work solving and how is that benefiting you?** None **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated! ## iManage Work Discussions - [What is iManage Work used for?](https://www.g2.com/discussions/what-is-imanage-work-used-for) - [What is iManage 10?](https://www.g2.com/discussions/what-is-imanage-10) - [Is iManage the same as FileSite?](https://www.g2.com/discussions/is-imanage-the-same-as-filesite) - [How do I use iManage?](https://www.g2.com/discussions/how-do-i-use-imanage) - [What is iManage software?](https://www.g2.com/discussions/what-is-imanage-software) - [View iManage Work pricing details and edition comparison](https://www.g2.com/products/imanage-work/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+13%3A28%3A55+-0500&secure%5Bsession_id%5D=0c174bcc-51e5-4f7f-a353-c63899d30137&secure%5Btoken%5D=1efdecf2c8517de3452de60f1d2550c7a9268fe09a2e9262ab06b45506c60af9&format=llm_user) ## iManage Work Integrations - 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Text Generation - Text Summarization **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language **Collaboration** - Flexible - Client Access - Reports - Checklists **Document Management - Legal Document Management** - Search and Retreival - Synchronization of Data - Versioning **LLM and NLP - AI Legal Assistant** - Natural Language Processing (NLP) **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Functionality** - Personalization - Search Analytics - Integrations **Analysis - Legal Document Management** - Document Review **Technology Benefit - AI Legal Assistant** - Drafting Assistance - Review Automation - Due Diligence - Legal Analytics and Insight **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Artificial Intelligence - Legal Document Management** - AI Automation **Consistency, Accuracy and Efficiency - AI Legal Assistant** - Consistency and Quality Assurance **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Accessibility - Legal Document Management** - Cross-Platform Access **Automation using Legal Tech - AI Legal Assistant** - Litigation Support **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms **Compliance and Data Security - AI Legal Assistant** - Data Protection **Agentic AI - Legal Document Management** - Cross-system Integration - Natural Language Interaction **Ease of Use and Adaptability - AI Legal Assistant** - Ease of Use and Adaptability **Agentic AI - AI Legal Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - 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