# iManage Work Reviews **Vendor:** iManage **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.4/5.0 **Total Reviews:** 309 ## About iManage Work iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with a comprehensive focus on the user experience, bringing you and your knowledge workers agility, efficiency, and access across devices. Key Benefits - Work productively: Manage documents and emails more efficiently and intuitively - Work from anywhere: Mobile-first design lets users work remotely on any device - Work securely: Industry-leading security and governance ensures that iManage Work is the safest place to store information - Work seamlessly: Integrations with Office 365 enable users to do more from inside the familiar Office and Outlook interfaces - Find anything: Smart search cuts through clutter to deliver personalized results For professionals and organizations who need security, agility, and ease-of-use, iManage Work 10 provides a single-source-of-truth for documents and emails to simplify and streamline work. Used globally by leading corporations, law firms, and professional services firms — over 1 million professionals worldwide rely on iManage Work every day. ## iManage Work Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of iManage Work, making document management quick and easy. (41 reviews) - Users appreciate the **fast and accurate search functionality** of iManage Work, enhancing their document management experience. (37 reviews) - Users value the **fast and accurate search functionality** of iManage Work, enhancing efficiency in document retrieval. (19 reviews) - Users value the **easy access** to documents anytime, anywhere, enhancing organization and collaboration significantly. (18 reviews) - Users value the **user-friendly interface** and robust features of iManage Work for document and email management. (17 reviews) - Users benefit from **seamless integrations and API access** in iManage Work, enhancing their productivity and system capabilities. (16 reviews) - Users find iManage Work to be **very user-friendly and intuitive** , enhancing ease of access and administration. (16 reviews) - Users value the **high priority on security** in iManage Work, ensuring robust protection for their sensitive documents. (14 reviews) - Cloud Storage (13 reviews) - Data Management (13 reviews) **What users dislike:** - Users feel the **AI features need improvement** , and the user interface is merely acceptable, requiring enhancements. (10 reviews) - Users are frustrated by the **limited document visibility** in iManage Work, which complicates access to necessary files. (9 reviews) - Users note **performance lags and outdated interface** in iManage Work, wishing for improved integrations and transaction management. (9 reviews) - Users note **room for improvement** in iManage Work, highlighting issues with performance and outdated interface elements. (8 reviews) - Users find iManage Work to have a **steep learning curve** , complicating the experience for new users. (8 reviews) - Users experience **performance issues** with iManage Work, noting lag and sluggishness, particularly with large matters and integrations. (8 reviews) - Users find **learning difficulty** as a challenge, noting a need for more self-learning modules and clarity in navigation. (7 reviews) - Users experience **slow performance** with iManage Work, leading to sluggishness and occasional crashes during use. (7 reviews) - Users experience **integration issues** with Microsoft 365, making the process challenging, especially for new users. (6 reviews) - Poor Interface Design (6 reviews) ## iManage Work Reviews ### 1. Good DMS with lots of features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Tight integration into MS-Office. Nice iPad App **What do you dislike about iManage Work?** New and cool features are only available in the cloud. **What problems is iManage Work solving and how is that benefiting you?** Trying to put all information in one place **Official Response from Gabrielle Manuel:** > Thanks so much for sharing your feedback with us! ### 2. Great potential, UX to be improved **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** It has a lot of functionality and potential **What do you dislike about iManage Work?** Lack of integration between different solutions We struggle a lot with adoption due to UX/UI. **What problems is iManage Work solving and how is that benefiting you?** Structure **Official Response from Gabrielle Manuel:** > We’ll continue striving to provide great solutions and services, thank you. ### 3. Superior customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy B. | IT Business Process Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Helps keep documents organized and secure **What do you dislike about iManage Work?** Users find it easier to store docs in local or shared folders **What problems is iManage Work solving and how is that benefiting you?** We know docs are safe and secured. Doc versions are easily accessible **Official Response from Gabrielle Manuel:** > Kathy, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day! ### 4. IManage workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Web based product that helps us manage hideous workflows throughout days. Great in managing. **What do you dislike about iManage Work?** Not being in cloud solution is causing delays and advancement. **What problems is iManage Work solving and how is that benefiting you?** Takes care of all for us **Official Response from Gabrielle Manuel:** > Andrew, Thank you again for your 5-star rating and for being an amazing part of our journey. ### 5. Collaboration engineer **Rating:** 4.0/5.0 stars **Reviewed by:** Etefia E. | Collaboration Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Great application and collaboration tool **What do you dislike about iManage Work?** Partner support in resolving issues isn't great **What problems is iManage Work solving and how is that benefiting you?** Document management and collection **Official Response from Gabrielle Manuel:** > Etefia, We sincerely appreciate your business and your valuable feedback. ### 6. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Alina A. | Sdr, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Easy to access the documents and multiple versions **What do you dislike about iManage Work?** Login issues, application logs off automatically **What problems is iManage Work solving and how is that benefiting you?** Secure file **Official Response from Gabrielle Manuel:** > Alina, We're so glad you find our solutions easy to use! Thank you for your feedback! ### 7. Great document storage platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Cloud updates without implementation projects. **What do you dislike about iManage Work?** Occasional outages impact users. Token related issues were something we needed to work through. **What problems is iManage Work solving and how is that benefiting you?** Cloud storage. Acces to content. **Official Response from Gabrielle Manuel:** > We’re really grateful and appreciate you taking the time to share your 5-star review. ### 8. It works **Rating:** 4.0/5.0 stars **Reviewed by:** Richard B. | KM Portfolio Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Safe storage of documents that are easy to search **What do you dislike about iManage Work?** Mobile access is clumsy to the point I avoid it **What problems is iManage Work solving and how is that benefiting you?** Safe storage of documents. **Official Response from Gabrielle Manuel:** > Richard, Your feedback motivates us to keep raising the bar. Thank You ### 9. Very Impressed **Rating:** 4.0/5.0 stars **Reviewed by:** Jesse B. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** I really like the new features that are coming with insight+ **What do you dislike about iManage Work?** Until coauthoring, it was collaborating on documents. **What problems is iManage Work solving and how is that benefiting you?** Coauthoring **Official Response from Gabrielle Manuel:** > Jesse, We’ll continue working hard to make your iManage experience impressive. Thank you ### 10. A really good tool for organizing stuff quickly **Rating:** 4.5/5.0 stars **Reviewed by:** Kartik B. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about iManage Work?** iManage Work is super safe, like a fortress, so your documents stay safe. It's easy to use on the website and mobile app, and you can get to your documents from the cloud wherever and whenever you need. Easy integration of Outook and other Email systems.They also have great customer service to help. **What do you dislike about iManage Work?** New folks might find it a little hard to use because it's tricky to move around the platform. **What problems is iManage Work solving and how is that benefiting you?** One big problem we faced was making iManage Work fit with our current systems. Making sure everything could work together and moving data smoothly between apps was really tough. Our IT team had to work closely with iManage support to fix these problems. We were also really worried about security. Keeping our clients' private info safe is super important in our job. So, we had to make iManage Work super secure. But, making sure it followed all our rules and letting users get in easily was hard to balance. **Official Response from Gabrielle Manuel:** > Hi Kartik - We are happy to be your security fortress! Thank you for taking the time to leave us a review. ### 11. My review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Industry standard so users are generally familiar, and I personally find it easy to administer and work with **What do you dislike about iManage Work?** Transition to Universal API has been a learning curve for admin work **What problems is iManage Work solving and how is that benefiting you?** It’s our main tool for document management **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us feedback. ### 12. Love iManage Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Tom E. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about iManage Work?** Users love the web interface, Google-like search functionality and quick responsiveness. Ilove that we are automatically kept up to date with the latest version with zero involvement on my part. **What do you dislike about iManage Work?** Nothing too major. A few users grumbled that the ability to email a Word document as a PDF straight out of iManage was lost when we moved from FileSIte. Also, access to trash is only avialble in Work Web - not Work Panel. **What problems is iManage Work solving and how is that benefiting you?** It makes it much easier to save documents and emails so they can be found again in the future by not just the original author but also anyone else on the team who might need access. **Official Response from Gabrielle Manuel:** > Tom, Thanks so much for leaving us a five star review! We really appreciate your feedback! ### 13. Useful tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** iManage is usefull and there are good features. Adding emails is great feature. **What do you dislike about iManage Work?** Some actions are hard to use or hard to find as they are different than those in resource management. I **What problems is iManage Work solving and how is that benefiting you?** iManage is secure. **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us feedback. ### 14. Useful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** How quick it is, and easy to access anywhere **What do you dislike about iManage Work?** The surveys, how long it took to get to this survey. Not being able to search for my stuff only easily **What problems is iManage Work solving and how is that benefiting you?** Lawyers documents secure **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us your feedback, we really appreciate it! ### 15. Great fun lots of folks **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Its huge and simple it allows for amazing document management **What do you dislike about iManage Work?** It has to many plug ins and portals to remember and some of them conflict **What problems is iManage Work solving and how is that benefiting you?** Legal requirements **Official Response from Gabrielle Manuel:** > I will share this with the team to let them know how we are doing. ### 16. Administration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Users seeing that documents are in use by other users. **What do you dislike about iManage Work?** Security is Not separate from Full Access **What problems is iManage Work solving and how is that benefiting you?** Users can work together on documents. **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us feedback. ### 17. Great event for those interested in DMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Intuitive for users, lots of integration with other apps and tools **What do you dislike about iManage Work?** More reporting capability in Cloud would be useful **What problems is iManage Work solving and how is that benefiting you?** Email and matter management **Official Response from Gabrielle Manuel:** > Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do, thank you. ### 18. Exciting and insightful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Ease of access to content. Very user friendly and intuitive. **What do you dislike about iManage Work?** There is never downtime. Because data is always accessible. **What problems is iManage Work solving and how is that benefiting you?** Streamlining workflows and allowing attorneys to work on the go **Official Response from Gabrielle Manuel:** > Thank you for your 5-star rating and for being an amazing part of our journey! ### 19. Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Ease of administration and ease of use and cloud is fast **What do you dislike about iManage Work?** I think control center could use more help desk love **What problems is iManage Work solving and how is that benefiting you?** Organizing our client matter data **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us a review. ### 20. Tramsformational **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** iManage is very intuitive and easy to work with. **What do you dislike about iManage Work?** It's been working well for our firm. No complaints. **What problems is iManage Work solving and how is that benefiting you?** Makes document management very easy **Official Response from Gabrielle Manuel:** > Thanks so much for sharing your experience with us! ### 21. Best way to manage work flow, files and email and manage project **Rating:** 4.0/5.0 stars **Reviewed by:** Susan J. | Senior Digital Marketer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2024 **What do you like best about iManage Work?** iManage Work has become essential for how I manage my files and keep up with project communication. I love the flexibility of the workspaces. I can easily create folders organize file and create project structure, which makes it super easy to find the right documents quickly. The best part of iManage work is its search ability. I can search in whole directory with conditional formatting. Outlook integeration is also a plus thing I can manage important emails and attachments directly into their relevant iManage workspace without ever leaving Outlook. Take our client onboarding project, for example. All related emails are automatically organized – proposals, contracts, etc. – without me having to lift a finger." **What do you dislike about iManage Work?** I have not found anything that could be disliked in it. Everything works perfect. **What problems is iManage Work solving and how is that benefiting you?** iManage helps us to organise all project data in structured way that reduses the complexity of searching filr. The main thing is that the search function is incredibly powerful. Before, we were wasting a lot of time hunting through file shares. Now I find what I need in seconds. It's great for revisiting past projects and reusing assets. It also helps with security and compliance. With iManage Work we can ensure that sensitive documents are stored correctly with the right level of access. **Official Response from Gabrielle Manuel:** > Susan, We truly appreciate your continuous support and trust in us. ### 22. One of the best Document Management System with extensive API library **Rating:** 4.0/5.0 stars **Reviewed by:** Adrian S. | IT Application Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about iManage Work?** iManage DMS delivers reliable performance. Documents load quickly, and the system handles large volumes of data without significant slowdowns. The search functionality is particularly noteworthy, providing fast and accurate results even with extensive document repositories. **What do you dislike about iManage Work?** The amount of time it went down, for an enterprise system app, is too much. Some limitations felt weird, for example, it can only show 500 documents and then when you click more it will show the next 5,000 documents, without pagination. **What problems is iManage Work solving and how is that benefiting you?** To be able to file relevant documents to Matters easily, iManage has provided a lot of ways for us to file, using send and file in Outlook, quick file toolbar, and save as in native apps like Word/Excel/PDF. **Official Response from Gabrielle Manuel:** > Adrian, Thanks so much for sharing your experience with us! ### 23. Imanage is structural robustness at it best **Rating:** 5.0/5.0 stars **Reviewed by:** Danilo P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2024 **What do you like best about iManage Work?** Operating a business with low error rates and robust performance requires a system that can scale well whilst maintaining the balance of structure and flexibility. Imanage offers this balance with the degree of stability that is hard to come by these days. Integrations and API access has enhanced the feature set of Imanage to make it a foundation that any corporate entity can build and expand on with confidence that the core is of the highest callibre. **What do you dislike about iManage Work?** Imanage is traditionally a legal centric framework. The resultant logic of file structures and access of information takes some getting used to. Once a user has escaped the box that traditional file systems put our minds in, the operational efficiencies are hard to compete with. I would like to see a greater effort placed on consumer education in thinking laterally about file structures so as to suite a broader audience of users. **What problems is iManage Work solving and how is that benefiting you?** Imanage provides a robust stable base for our organisation to grow on. As regulators catch up industry trends, compliance standards are evolving and placing increasing pressure on all organisations irrespecitve of size. The secure and auditable structure of Imanage solves the problem of increasing compliance in the techonolgy side of our business. This means reduced cost inflation from increamental compliance burden and less disruption to business so we can focus on what we do best. **Official Response from Gabrielle Manuel:** > Danilo, Thank you so much for taking the time to leave us a 5-star rating – it’s greatly appreciated! ### 24. Great matter management tool for lawyers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about iManage Work?** Easy to use, integrated with Tracker, good single source repository. **What do you dislike about iManage Work?** Needs training to use. Sometimes crashes **What problems is iManage Work solving and how is that benefiting you?** single repository for everything relating to a matter, accessible. **Official Response from Gabrielle Manuel:** > Really appreciate your feedback regarding Tracker. I would love to hear more about your experience. Feel free to contact me gabrielle.manuel@imanage.com if you're interested in sharing your journey publicly. ### 25. Most accommodating platform **Rating:** 4.5/5.0 stars **Reviewed by:** Ed T. | Manager of Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about iManage Work?** There is very little this product can not do to fill its purpose as a document management system. It's breadth of features and maturity in service should not allow developers to stop listening to customers. Innovation will be your lifeblood. **What do you dislike about iManage Work?** The cloud platform introduces back-end complexities and barriers to innovation. More work must be done to compartmentalize the product and open-up for customer queries and user-created fields/rules. **What problems is iManage Work solving and how is that benefiting you?** The cloud product relieves me from mounting a defense of my work product. **Official Response from Gabrielle Manuel:** > Ed, Thanks so much for sharing your experience with us! ### 26. Our Experience with iManage Work: A Real Game-Changer for Document Management **Rating:** 4.5/5.0 stars **Reviewed by:** Amman M. | Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2024 **What do you like best about iManage Work?** Using iManage Work has been really helpful for us. It's made managing our documents and emails much easier, especially because we work in a legal field. The way it organizes documents and integrates with our emails has saved us a lot of time. Plus, being able to access everything from our phones is super handy when we're not in the office. **What do you dislike about iManage Work?** But I'll be honest, it took us a little while to get the hang of it. Some of us found it a bit tricky to figure out all the features at first. And while we appreciate the security measures, they can be a bit complicated to set up and manage. **What problems is iManage Work solving and how is that benefiting you?** One of the biggest challenges we faced was the initial learning curve. Getting accustomed to the platform's interface and features took some time, and it slowed down our workflow initially. However, with perseverance and training, we managed to overcome this hurdle. Another real-world problem we encountered was integrating iManage Work with our existing systems. Ensuring compatibility and smooth data transfer between applications posed a significant challenge. It required close collaboration between our IT team and iManage support to iron out the integration issues. Security concerns also loomed large. Protecting sensitive client information is paramount in our line of work, and setting up robust security measures within iManage Work was essential. However, configuring these measures to align with our compliance standards and ensuring seamless user access proved to be a balancing act. Cost considerations were another factor. While we recognized the value iManage Work brought to our operations, the initial investment was significant. We had to carefully weigh the benefits against the costs to justify the expense to our stakeholders. Despite these challenges, iManage Work has proven to be a valuable asset to our team. It has streamlined our document management processes, enhanced collaboration, and improved overall efficiency. Our journey with iManage Work has been marked by perseverance and adaptation, and we continue to find new ways to leverage the platform to overcome real-world challenges in our field. **Official Response from Gabrielle Manuel:** > Amman, So happy to hear we've made managing your documents much easier! I appreciate your feedback and will share it with our team. ### 27. Best Tool for managing data and privacy **Rating:** 4.0/5.0 stars **Reviewed by:** Manmeet S. | Associate Technical Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about iManage Work?** The best thing I like about iManage Work is its user-friendly interface. It makes navigating various features and functionalities a breeze, even for those who aren't tech-savvy. The intuitive design ensures I can efficiently manage my tasks without hassle, enhancing my overall productivity. **What do you dislike about iManage Work?** There are no issues with this tool; I've been using it extensively without any problems. **What problems is iManage Work solving and how is that benefiting you?** IManage Work makes it easy to locate and access the right documents quickly.Its advanced search capability, including conditional formatting, helps me find specific documents or information within the entire directory swiftly, saving time and effort. **Official Response from Gabrielle Manuel:** > Manmeet, Thank you so much for your review! We appreciate it! ### 28. iManage work - Maximizing work efficiency by workflow management with secured file accessibility! **Rating:** 5.0/5.0 stars **Reviewed by:** Prem k. | Senior System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about iManage Work?** It's a great tool, when the team needs to work on collaborating with documents. It enables multiple users to work togather, which helps to improve the team coordination. Best platform for document management and Email management, which can be integrated with email platforms to manage and store emails. The customizable workflow automation helps to automate routine tasks and improve the overall efficiency. Its an user-friendly tool and gives a best user experience. I have adapted to this tool in a short time and i have been using it frequently for my daily tasks and project assignment to the team. **What do you dislike about iManage Work?** There is a feature limitation in mobile application, may be that can be improved. But, it has the basic functionality or features, which satisfy my requirements. **What problems is iManage Work solving and how is that benefiting you?** Document management and workflow management are the main tasks have been handling, the iManage work gives the best support for these two major things. Apart from this, mobile application access, and workflow automation. secured file management and most important is integration MS- Word. The MS Office application integration is one of the best part in using iManage work. Those are the problems covered by iManage work which helps me to improve work efficiency **Official Response from Gabrielle Manuel:** > Prem, Your 5-star review brightens our day and serve as a constant reminder of why we love what we do. ### 29. Made easy to manage documents and emails especially love the smart preview feature **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2024 **What do you like best about iManage Work?** I was tired of using Drive for managing documents. The tool made it seamless for me. I love the way I can easily detect the document edited by others and can quickly preview lengthy documents. I love the fact that it is mobile friendly. I can also track who has viewed, edited and emailed the document and when. The best part is that we can work online and offline. **What do you dislike about iManage Work?** Nothing to dislike about the tool. It is a very professional tool. **What problems is iManage Work solving and how is that benefiting you?** Managing documents became a fuss and the drive became ugly. Every document is in place using iManage. Document preview option helps me preview lengthy documents and it helps me work offline as well. It has made it convenient for me to track when and who opened and emailed the document whereas this feature is not available in other platforms. **Official Response from Gabrielle Manuel:** > We appreciate your insight and review. Thank you! ### 30. iManage work, my everyday tool for effortless productivity! **Rating:** 4.5/5.0 stars **Reviewed by:** Anil K. | Associate Campaign Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about iManage Work?** The iManage work has become an integral part of my daily routine and it is a perfectly balanced user-friendly tool. The best part of the iManage work is implementing the workflows for the document review and approval process. Apart from this, complete document management, email management, advanced search features for the best-refined results, and finally the MS-office application integration, which helps to work primarily on MS Word and access its features. **What do you dislike about iManage Work?** When it comes to the Mobile version of iManage work, there are limitations in features compared to the desktop version. So, Improvement in features on the mobile version is much needed. **What problems is iManage Work solving and how is that benefiting you?** This is a fantastic tool to manage the document and can able to access the documents securely, i can organize, store, and retrieve the document whenever needed across multiple locations and multiple team members can work and access the document. This improved my team's productivity. Also, workflow automation and Email integration is a key benefits to our team and save a lot of time. **Official Response from Gabrielle Manuel:** > Anil! We’ll continue working hard to make your experience effortless! Really appreciate your feedback! ### 31. Effective document management and productivity tool for the content team! **Rating:** 4.5/5.0 stars **Reviewed by:** Riju M. | Internal Auditor, Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about iManage Work?** It has best document management feature, which helps to edit, share and rework on document. Then advanced search feature for documentation, email management integration and secured folder access. Its must have tool for every customer experience team, i would highly recommend this and it really helps to improve the productvity by implementing iManage work and it will simplify the process. **What do you dislike about iManage Work?** Interms of customer support and Integration its performing well. Eventhough on demo call the support team will resolve all our issues, it needs some more self learning modules to get more knowledge on it. It does have supportive resources, but video format modules will helps a lot. **What problems is iManage Work solving and how is that benefiting you?** The iManage work has the mobile app version, which is a best thing, that most of the platform doesn't have it. Most of the main features in web version has it on mobile app version as well. In my work experience, this is one of the best document management, email management and productivity tool. **Official Response from Gabrielle Manuel:** > Riju, Great to hear from you! Thank you so much for sharing your experience. ### 32. Easy to use document management system **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie M. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about iManage Work?** iManage work has allowed our users to access their documents and work from virtually anywhere, anytime. It has saved us from having an on premise solution to a robust, fully cloud based experience. **What do you dislike about iManage Work?** Some integrations are troublesome, but easily worked around. **What problems is iManage Work solving and how is that benefiting you?** We have one destination for all documents related to client matters. This keeps everything in one place and accessible to all that need these resources. ### 33. Efficient Document Management and Productivity tool for Marketing team **Rating:** 4.5/5.0 stars **Reviewed by:** Murali B. | Team Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about iManage Work?** I am fan of iManage work interface, when using the iManage work every features user friendly experience. Other than this, the strealined process to integrate with other systems, Support resources to navigate the features, Implementing the workflow to manage the tasks and finally Document Management in terms of editing, sharing and advanced searching for keywords, and much more features are completely organized in iManage work. **What do you dislike about iManage Work?** Though the interface was really good, sometimes updates disrupt the workflow and of-course it takes some time to learn and adapt with this tool. In my view, those both are negligible issues when comparing to the majority of great features in it. **What problems is iManage Work solving and how is that benefiting you?** iManage work is a cloud based software, means it helps me to access remotely to work on document, editing document, organizing the files, and advanced search feature which enables to get the files quickly. And, it has best security measures to enable the document encryption, information protecting, integrating tools for email management and strealined workflows improves my overall work efficiency. **Official Response from Gabrielle Manuel:** > Murali, Thank you so much for taking the time to leave us a wonderful rating! We value your feedback! ### 34. Best AI powered tool for workflow automation, search engine and document editing! **Rating:** 4.5/5.0 stars **Reviewed by:** Theepshiga N. | Internal Auditor, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about iManage Work?** I have been working mainly for Document management module, its ease to edit, modify and share the document and also implementing the tasks with workflows are seamless experience to use. It has adequate feature to complete my document tasks. I have integrated the iManage work to iManage insights for analysis and reporting. iManage work helps to store my documents in cloud and i have been using frequently to my personal system and office system as well. Overall this is a must try tool, if someone needs to work on document management, content marketing, managing the document and automating the workflows. **What do you dislike about iManage Work?** I have been using only for the past 3 months. Till now, i haven't felt any bad experience in usin g it. **What problems is iManage Work solving and how is that benefiting you?** There are lot of tools in market, but most of them are not secured one. The iManage work offers secured feature to store and share the documents in external orgainzation as well. And the search feature provides a quick results for keywords, terms and other user criteria. Apart from those, as a content developer in email management this is my great time saving tool. **Official Response from Gabrielle Manuel:** > Theepshiga, At iManage we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Thank you for sharing your feedback. ### 35. iManage work is a document management, seamless workflow, and a great productivity tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Thanga V. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about iManage Work?** Its a great tool for document management, i am great a fan of its seamless experience. The initial workflow setup may feels difficult, but with the help of learning resources and support team guidance it went easy. I have integrated the outlook and word to iManage work for my document management work and this platform really a good productivity tool for daily use. **What do you dislike about iManage Work?** I have noticed some minor issues aswell. They are 2 concerns i faced in iManage work, one is third party application integrations can be improved and self-paced tutorials can be provided for the quick learning. Those issues are minor, but still i want to let the team knows. So, i have added here. Hope they will resolve it soon! **What problems is iManage Work solving and how is that benefiting you?** Documentation management like editing the documents, sharing the files interms of internal and external, securing the sensitive documents are some the key features in it and really a great benficial one. Apart from this, seamless workflow configuration is an advantage for the iManage work and its user-friendly experience is a value added to this software. **Official Response from Gabrielle Manuel:** > Thanga, We love that you're a fan! I will be sure to share your feedback with the team. Thank you! ### 36. User-Friendly Productive tool, My perspective of iManage work! **Rating:** 4.5/5.0 stars **Reviewed by:** Saraha A. | Digital Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about iManage Work?** This iManage work is a perfect user-friendly tool, this is the first best part in iManage work and it has strcuture workflow feature. So, i can do my work in a streamlined way without getting messed-up. If it comes to documentation handling, iManage work is my goto tool and it has advanced search feature. Clean and clear integration process for softwares like Outlook, Google softwares, etc.. I have been using frequently in a daily basis, the customer support team are always supportive whenever i raised the tickets for my issues. When i was new on using this software, i faced difficulties in integrating the software. But the quick response from support team, the issue was resolved and i have clarified in a short time. **What do you dislike about iManage Work?** The new user may feel difficulty in integration process, as i already mentioned in above section. But, the support team has doing their best. Other than this, i don't feel any other concerns. **What problems is iManage Work solving and how is that benefiting you?** This is the best platform for document management, it helps me to organize and categorize the document efficiently, editing the documents, sharing the documents feature, encrypting and securing the sensitive documents. And also, iManage work helps to sustain in document integrity by version control features, which helps me to minimize the errors from an outdated version and helps me to work on latest and accurate version of document. **Official Response from Gabrielle Manuel:** > Thank you Saraha! We’re humbled by your support. I will share this with the team to let them know how we are doing. ### 37. iManage Work, a user review of flawless workflow management! **Rating:** 5.0/5.0 stars **Reviewed by:** Balaji M. | Senior Program Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about iManage Work?** I have been using imanage work to simplify my work process, here are some the good things in using iManage work. It has advanced filtering search to find my documents ease, document management which helps to keep my files organized, customization feature which heps to fit my needs and prefernces and the outlook integration helps to manage emails through a streamlined workflow. Other than this best things, i have integrated with other softwares the implementation process takes less time and the customer support team doing their best to serve the customers. **What do you dislike about iManage Work?** The only thing i felt is sometimes the report taking time to load, but its occasionaly happens. Hope, they will resolve in upcoming days. **What problems is iManage Work solving and how is that benefiting you?** This is a best user-friendly software, which helps to solve my work problems in a ease way. The customization feature, document storage, risk- free for data breaches, information management and it helps to improve my work efficency. **Official Response from Gabrielle Manuel:** > Balaji, Thank you for your 5-star rating and for sharing the features you like! ### 38. Honest review regarding iManage work **Rating:** 5.0/5.0 stars **Reviewed by:** Sandipani S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about iManage Work?** I think iManage helps efficiently in business. I personally like that by using iManage we can share vital knowledge in the organisation and also we can properly document various work related data and emails helps to drive efficient outcomes. Through iManage we can easily collaborate in documents and ensure team work without security theft. **What do you dislike about iManage Work?** As such not specifically dislikes anything about iManage but it would be great if it can work on providing something regarding confidentiality of the documents. **What problems is iManage Work solving and how is that benefiting you?** iManage helps me in solving the document maintaining problems and also it can efficiently helping me out related to sharing of the knowledge through its iManage share things which is really beneficial. Managing your important emails in a busy day required lots of attention and iManage helps me regarding this matter **Official Response from Gabrielle Manuel:** > Sandipani, Many thanks for the 5-star rating. We truly appreciate your continuous support! ### 39. iManage - An effective tool to store and share your stuffs. **Rating:** 4.0/5.0 stars **Reviewed by:** Rajat J. | Corporate Trainer, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about iManage Work?** iManage is easy to use and one can store document and other things on it and can access it from anywhere. It is very easy to implement and can be integrated with number of services. It can be access from anywhere i.e. from tablet, phone or a computer thus it is widely use in our organization. The support is also very good. **What do you dislike about iManage Work?** Ui design can be more simple so that a beginner can also use it. **What problems is iManage Work solving and how is that benefiting you?** The major problem solved by the iManage is the document management. One can store the documents and track it at anytime and effectively. It can be access from any device making it more useful for us. Now the document management becomes simple and efficient. **Official Response from Gabrielle Manuel:** > Rajat, Glad to hear you like the mobile access! Thanks so much for your review! ### 40. Imanage is an Industry standard **Rating:** 5.0/5.0 stars **Reviewed by:** Jose S. | Sr. Practice Support Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about iManage Work?** Imanage Work has really revolutionized the DMS world by making it possible to work in both a secure environment while being able to easily access your client documents on either laptop or mobile devices. **What do you dislike about iManage Work?** Waiting for the next step in collaborative work spaces where folders and files can be shared with expiring leases on shared links and granular security per user. **What problems is iManage Work solving and how is that benefiting you?** To secure and maintain critical client files in a matter centric method **Official Response from Gabrielle Manuel:** > Jose, Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated! ### 41. Very informative. I will attend again. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott F. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about iManage Work?** The consistent interface and simple user experience. **What do you dislike about iManage Work?** I haven't found anything that I don't like. I will say it would be nice to have access to the filing queue for emails. **What problems is iManage Work solving and how is that benefiting you?** Dms works better than filesite ### 42. Powerful DMS Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan C. | Information Technology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about iManage Work?** iManage meets our needs and is t too burdensome on my users. It's easy to learn and auds the workflow rather than hindering it. **What do you dislike about iManage Work?** Exporting removed all metadata from files! **What problems is iManage Work solving and how is that benefiting you?** Single source of truth for data ### 43. An effective tool for managing data and privacy. **Rating:** 3.5/5.0 stars **Reviewed by:** Sumit K. | ORM Executive , Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about iManage Work?** The security and privacy of a company is maintained effectively and help us reach our goals so that better results can be generated. It attracts the users and everything is provided in one place which is the most important benefit of using iManage work. **What do you dislike about iManage Work?** User interface can be more friendly as I found it hard to search for a specific data. It can be more specific and can be easily located using the filters. **What problems is iManage Work solving and how is that benefiting you?** I have to search for some user comments and emails from them and sometimes it's very important for my business needs. Finding them quickly is as important as helping the clients with their needs. **Official Response from Gabrielle Manuel:** > We’re humbled by your support. Thank you for sharing your feedback. ### 44. Amazing events **Rating:** 4.5/5.0 stars **Reviewed by:** Sujarit (Tony Cherm) C. | Legal Operations - Technology Specialist - Office of General Counsel, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about iManage Work?** The best DMS in the market. And yet, more to come **What do you dislike about iManage Work?** Doesn't work with new Outlook for now. We need the EM control back ASAP **What problems is iManage Work solving and how is that benefiting you?** Getting more easy to search. **Official Response from Gabrielle Manuel:** > Sujarit - We appreciate your review! ### 45. Great Management system ever **Rating:** 4.5/5.0 stars **Reviewed by:** Suraj S. | Technical Team Member, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about iManage Work?** This is the best platform which can be used to manage various types of documents and emails of a firm. **What do you dislike about iManage Work?** The cost/pricing can be a point of concern for some small firms. **What problems is iManage Work solving and how is that benefiting you?** iManage Work provides a beautiful platform which can be used to manage various official documents and emails as well which would have been a very hectic job to do without iManage Work software. **Official Response from Gabrielle Manuel:** > Suraj, We sincerely appreciate your business and your valuable feedback. ### 46. Coauthoring in iManage Work 10 **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Director, Enterprise Applications and Development, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about iManage Work?** The new coauthoring experience in iManage Work 10 is excellent! It is seamless to initiate a coauthoring session and check the document back in. No more check-out battles! **What do you dislike about iManage Work?** I wish there were no limitations on the number of profile fields - but that will be fixed with extended metadata fields later this year. **What problems is iManage Work solving and how is that benefiting you?** We are migrating to iManage Work 10 to resolve check-in/check-out issues with our current DMS. **Official Response from Gabrielle Manuel:** > John, We're glad to hear you are having a great Co-authoring experience! We truly appreciate your feedback and five star rating! ### 47. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha K. | Chief Information Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about iManage Work?** The DMS organization is great. The customization is great. **What do you dislike about iManage Work?** Imanage share is not the best it is difficult to use. **What problems is iManage Work solving and how is that benefiting you?** Organization ### 48. Really good tool for maintaining our organizational files **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about iManage Work?** I like the managing, tracking and auditing functionality which is really helpful when trying to create a real time collaboration amongst colleagues. **What do you dislike about iManage Work?** I know this software broke away from HP but it was built on the MS foundation and it depends on those apps a lot more than necessary so it makes it hard for it to be a true independent software. **What problems is iManage Work solving and how is that benefiting you?** Collaboration and auditing of work across multiple organizations is necessary for our group to ensure that everyone contributes and that information gets delivered seamlessly and effeciently. We run into issues where we have outdated info circualting and we wanted to put a stop to that and create a one stop shop to sharing. Also the auditing functionality is helpful in confirming change across the board. **Official Response from Gabrielle Manuel:** > We appreciate your feedback - thank you for your review! ### 49. Hard work and remembering the detsils **Rating:** 4.5/5.0 stars **Reviewed by:** Ronald C. | Senior Enterprise Application Engineer & Database Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about iManage Work?** IManage has become an extensive document management system. Upfront planning has made iManage work be able to work fir us. **What do you dislike about iManage Work?** Folder container management seems to always be a forethought and is generally embedded instead of being front stage. **What problems is iManage Work solving and how is that benefiting you?** The continual push to centralized document management is made easier with iManage Work. ### 50. Document Management System Powerhouse **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about iManage Work?** iManage Work sets the benchmark for document and email management among top-tier Canadian law firms. It enables collaboration while ensuring all data is centralized in a single, reliable source. The iManage ecosystem is robust and mature and includes GRC, conflict management, business intake, KM, and closing folders. **What do you dislike about iManage Work?** While the benefits of iManage Work are undeniable, it does come with significant costs. It requires dedicated in-house expertise for effective administration and content curation. This can be a challenge for smaller firms that may lack the resources needed to fully benefit from the paltform's capabilities. **What problems is iManage Work solving and how is that benefiting you?** Streamlines collaboration, ensures secure and centralized document storage, and enhances our legal workflow and compliance processes. **Official Response from Gabrielle Manuel:** > Many thanks for the 5-star rating. I will share this with the team to let them know how we are doing. ## iManage Work Discussions - [What is iManage Work used for?](https://www.g2.com/discussions/what-is-imanage-work-used-for) - [What is iManage 10?](https://www.g2.com/discussions/what-is-imanage-10) - [Is iManage the same as FileSite?](https://www.g2.com/discussions/is-imanage-the-same-as-filesite) - [How do I use iManage?](https://www.g2.com/discussions/how-do-i-use-imanage) - [What is iManage software?](https://www.g2.com/discussions/what-is-imanage-software) - [View iManage Work pricing details and edition comparison](https://www.g2.com/products/imanage-work/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-01+03%3A17%3A52+-0500&secure%5Bsession_id%5D=53b35e74-8637-419a-805d-1cc358a23767&secure%5Btoken%5D=0126cebf4cbef5731700ccddc088f117bc7eacaffd5238dc1ebdf263b5b9dfa3&format=llm_user) ## iManage Work Integrations - [3E Elite](https://www.g2.com/products/3e-elite/reviews) - [3E Insight](https://www.g2.com/products/3e-insight/reviews) - 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Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language **Collaboration** - Flexible - Client Access - Reports - Checklists **Document Management - Legal Document Management** - Search and Retreival - Synchronization of Data - Versioning **LLM and NLP - AI Legal Assistant** - Natural Language Processing (NLP) **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Functionality** - Personalization - Search Analytics - Integrations **Analysis - Legal Document Management** - Document Review **Technology Benefit - AI Legal Assistant** - Drafting Assistance - Review Automation - Due Diligence - Legal Analytics and Insight **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Artificial Intelligence - Legal Document Management** - AI Automation **Consistency, Accuracy and Efficiency - AI Legal Assistant** - Consistency and Quality Assurance **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Accessibility - Legal Document Management** - Cross-Platform Access **Automation using Legal Tech - AI Legal Assistant** - Litigation Support **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms **Compliance and Data Security - AI Legal Assistant** - Data Protection **Agentic AI - Legal Document Management** - Cross-system Integration - Natural Language Interaction **Ease of Use and Adaptability - AI Legal Assistant** - Ease of Use and Adaptability **Agentic AI - AI Legal Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top iManage Work Alternatives - [NetDocuments](https://www.g2.com/products/netdocuments/reviews) - 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