--- title: iManage Work Reviews meta_title: 'iManage Work Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 342 reviews by the users' company size, role or industry to find out how iManage Work works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 342 scale: '5' date_modified: '2026-07-07' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # iManage Work Reviews **Vendor:** iManage **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.4/5.0 **Total Reviews:** 342 ## About iManage Work iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with a comprehensive focus on the user experience, bringing you and your knowledge workers agility, efficiency, and access across devices. Key Benefits - Work productively: Manage documents and emails more efficiently and intuitively - Work from anywhere: Mobile-first design lets users work remotely on any device - Work securely: Industry-leading security and governance ensures that iManage Work is the safest place to store information - Work seamlessly: Integrations with Office 365 enable users to do more from inside the familiar Office and Outlook interfaces - Find anything: Smart search cuts through clutter to deliver personalized results For professionals and organizations who need security, agility, and ease-of-use, iManage Work 10 provides a single-source-of-truth for documents and emails to simplify and streamline work. Used globally by leading corporations, law firms, and professional services firms — over 1 million professionals worldwide rely on iManage Work every day. ## iManage Work Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of iManage Work, making document management quick and efficient. (39 reviews) - Users appreciate the **reliable performance and fast search capabilities** of iManage Work for efficient document management. (37 reviews) - Users value the **fast and accurate search functionality** of iManage Work, enhancing efficiency in document retrieval. (20 reviews) - Users value the **easy access** to documents from anywhere, enhancing organization and collaboration effortlessly. (18 reviews) - Users praise the **user-friendly features** of iManage Work, making document and email management efficient and seamless. (16 reviews) - Users benefit from **seamless integrations and API access** in iManage Work, enhancing their productivity and system capabilities. (16 reviews) - Users find iManage Work to be **very user-friendly and intuitive** , enhancing ease of access and administration. (16 reviews) - Users value the **high priority on security** in iManage Work, ensuring robust protection for their sensitive documents. (14 reviews) - Cloud Storage (13 reviews) - Data Management (13 reviews) **What users dislike:** - Users feel the **AI functionality and UI** of iManage Work need significant improvement to enhance productivity. (10 reviews) - Users find that iManage Work has **performance lag and outdated interface** , impacting its overall effectiveness and user experience. (9 reviews) - Users are frustrated by **limited document visibility** and inadequate transaction management features in iManage Work. (8 reviews) - Users note that there is significant **improvement needed** in app performance and integrations for iManage Work. (8 reviews) - Users experience **performance issues** with iManage Work, including lag, sluggishness, and frequent crashes during use. (8 reviews) - Users find iManage Work to have a **daunting learning curve** , particularly for newcomers and those less experienced. (7 reviews) - Users experience **slow performance** with iManage Work, leading to sluggishness and occasional crashes during use. (7 reviews) - Users experience **integration issues** with Microsoft 365, making the process challenging, especially for new users. (6 reviews) - Users find **learning difficulty** as a challenge, noting a need for more self-learning modules and clarity in navigation. (6 reviews) - Poor Interface Design (6 reviews) ## iManage Work Reviews ### 1. Must have Collaboration and Powerful Search Across a Large Repository **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa B. | Director legal operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Collaboration and searching across a large repository of work product **What do you dislike about iManage Work?** Having to create a workspace first before you can save documents **What problems is iManage Work solving and how is that benefiting you?** Knowledge management **Official Response from Gabrielle Manuel:** > Teresa! Thank you for your 5-star rating and for being an amazing part of our journey! ### 2. Best iManage Version Yet—Seamless Cloud Transition **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin T. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about iManage Work?** iManage has been our document management system for over 2 decades. iManage Work Cloud has been their best version to date. The transition from on-prem to cloud has been a great experience for us. **What do you dislike about iManage Work?** It could be difficult for new organizations to adopt. On-the-fly customizations are not always easy to perform. **What problems is iManage Work solving and how is that benefiting you?** It provides a well-managed solution to keep our documents saved and organized. **Official Response from Gabrielle Manuel:** > Kevin, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day! ### 3. All Your Documents and Emails in One Automatically Indexed Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** All the relevant data (documents /e-mails etc.) are under one platform nd everything is automatically indexed etc. **What do you dislike about iManage Work?** Moving backwards in the folder and workspace structure. Logick behind the sydtem is odd **What problems is iManage Work solving and how is that benefiting you?** Vital ducuments ate not scattered around in digfrtent systems&locations but lies in one centralized solution **Official Response from Gabrielle Manuel:** > It's wonderful to hear from customers who are getting real value from the platform, thank you! ### 4. Easy to Use, Highly Customizable, and Integrates Smoothly with M365 and AI Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Ease of use and highly customizable. Integrates well with commonly used apps like M365 and AI platforms **What do you dislike about iManage Work?** Complex and may be overwhelming to understand all of the functionalities **What problems is iManage Work solving and how is that benefiting you?** Document management is the biggest problem and it’s doing a good job being able to provide an easy way to get documents and emails stored in **Official Response from Gabrielle Manuel:** > Your satisfaction is what drives us! We truly appreciate your 5-star review! ### 5. A useful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh S. | Search Engine Optimization Executive, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about iManage Work?** It has gotten a lot better, the Versions panel is cleaner, search is much smarter, and the My Documents tab shows way more of your files. Also, ask iManage now can summarize stuff, pull out timelines, and even handle big sets of documents faster with improved OCR. Basically, it’s quicker, easier, and a lot more helpful day to day. **What do you dislike about iManage Work?** iManage Work is great, but there’s room to grow. It can still lag a bit on really large matters, the app could be smoother, and some parts of the interface feel a little outdated compared to the newer features. More integrations with tools like Slack or project apps would make it even handier, and clearer AI explanations would build more trust. **What problems is iManage Work solving and how is that benefiting you?** Imange is time saving tool for professional workers like me. It increases productivity by auto managing documents and emails. **Official Response from Gabrielle Manuel:** > Saurabh, We're glad to hear you find our tool useful! Thank you for your feedback! ### 6. A Great Place to Store and Put Unstructured Data to Work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** It’s the place we can store our unstructured data and now start putting it to work. **What do you dislike about iManage Work?** The reputation it has. Lawyers in some regions have a negative view of iManage **What problems is iManage Work solving and how is that benefiting you?** Knoweldge management. Provding a centralised version or the truth. **Official Response from Gabrielle Manuel:** > We're so glad the platform is working well for you. Thank you for trusting iManage with your work and for taking the time to say so. ### 7. Advanced Search That Makes Finding Info Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** I really appreciate the advanced search feature, especially the ability to search within documents. **What do you dislike about iManage Work?** Can be slow at times, on big workspaces and matters. **What problems is iManage Work solving and how is that benefiting you?** Filing of client documents, securing client documents and ensuring the correct teams have access. **Official Response from Gabrielle Manuel:** > Hearing this from our customers makes all the difference. Thank you for sharing your experience and for your continued trust in iManage. ### 8. All-in-One, Secure, and User-Friendly UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Everything is in one place, with a user-friendly UI that feels secure. **What do you dislike about iManage Work?** The search functionality is a bit clunky and could be smoother to use. **What problems is iManage Work solving and how is that benefiting you?** Collaboration, AI, and drive usage. **Official Response from Gabrielle Manuel:** > We’re really grateful and appreciate you taking the time to share your rating with us. ### 9. Clean, Powerful, and Effective for Its Purpose **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Clean, powerful and effective for what it aims to do **What do you dislike about iManage Work?** Lots of servers required for on-premise deployment **What problems is iManage Work solving and how is that benefiting you?** Comprehensive document management across a broad range of business **Official Response from Gabrielle Manuel:** > We appreciate your review. Thank you for being part of the iManage community ### 10. Fast, Reliable Search and Filing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Search and filing are the two most important features. **What do you dislike about iManage Work?** Sometimes the admin can get stuck or does not respond. **What problems is iManage Work solving and how is that benefiting you?** Content and searching including AI capabilities. **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us a 5-star rating! ### 11. Easy Content Discovery and Secure Access **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Capital Markets | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Being able to find and secure content easily **What do you dislike about iManage Work?** Fewer clicks to get where to I want would be helpful **What problems is iManage Work solving and how is that benefiting you?** Sorting and tagging types of work **Official Response from Gabrielle Manuel:** > Thank you so much for sharing your experience with us! ### 12. Lack of Integration and Automation Limits Its Potential **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Not much at present needs to focus more on integration **What do you dislike about iManage Work?** Lack of integration capabilities and automation **What problems is iManage Work solving and how is that benefiting you?** At present it is only a dms **Official Response from Gabrielle Manuel:** > Thank you — we'll make sure the team sees this. ### 13. Easy Data Access in Managed Workspaces **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about iManage Work?** Easy to access data, in managed workspaces **What do you dislike about iManage Work?** Restricting images to pull in to documents **What problems is iManage Work solving and how is that benefiting you?** Easy access for collaborators in different departments and locations **Official Response from Gabrielle Manuel:** > We truly appreciate your continuous support and trust in us. ### 14. Easy Document Location with a Useful Interface and Strong Office/Adobe Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about iManage Work?** Easy locating documents. Useful interface and integration with office and Adobe **What do you dislike about iManage Work?** Integration breaks sometimes. Users don't use search, they drill down instead **What problems is iManage Work solving and how is that benefiting you?** Control of, organization of documents and securing documents **Official Response from Gabrielle Manuel:** > We truly appreciate your continuous support and trust in us. ### 15. Timeless Mind in a Digital Souls **Rating:** 4.5/5.0 stars **Reviewed by:** Vinay P. | Senior Software Engineer/RPA Developer, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about iManage Work?** I love how iManage Work keeps all my docs and emails in one super-organized, secure spot—it’s a lifesaver for staying on top of things! The way it plays nice with Microsoft Office makes editing and sharing a breeze. Its search is like a magic wand, pulling up exactly what I need in seconds. Plus, being able to work from any device feels like freedom, especially on the go! **What do you dislike about iManage Work?** Man, setting up iManage Work can be a bit of a headache if you’re not super tech-savvy—it’s not always plug-and-play. Also, the search can sometimes act up, making you dig a little harder for that one file you need. **What problems is iManage Work solving and how is that benefiting you?** iManage Work tackles document chaos by organizing files and emails in one secure, searchable hub, saving me tons of time. It streamlines collaboration with slick Microsoft integrations, making teamwork a breeze. Plus, its AI-powered search and version control keep my work efficient and stress-free **Official Response from Gabrielle Manuel:** > Vinay, We’re really grateful and appreciate you taking the time to share your feedback with us. ### 16. Ease of Use with a Smooth Integration, Scores a Perfect 10 **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo J. | I.T. Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about iManage Work?** I really like iManage Work for its ease of use and its graphical user interface. It keeps everything running smoothly for managing documents. **What do you dislike about iManage Work?** nothing to dislike, it's a great DMS **What problems is iManage Work solving and how is that benefiting you?** I use iManage Work for managing the documentation system, keeping files secure and all in one place, and helping me find the files that I need quickly **Official Response from Gabrielle Manuel:** > Paulo, Thank you so much for taking the time to leave us a 5-star rating! ### 17. A Matter-Centric Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Kim W. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about iManage Work?** iManage has streamlined how we manage documents by keeping everything tied to the right matter—emails, files, and notes all in one place. No more searching through inboxes or drives. With intuitive folders, Outlook/Office integration, and version control, it fits perfectly into our legal workflow and keeps us organized where it matters most. **What do you dislike about iManage Work?** The current version of iManage IMCC is outdated and no longer meets the evolving needs of our legal and IT teams. It lacks the flexibility found in newer tools. Its limited functionality can create bottlenecks, especially as our workflows become more complex. Upgrading or replacing IMCC would make it easier for IT to perform admin level tasks. **What problems is iManage Work solving and how is that benefiting you?** iManage solves the problem of documents being stored in multiple locations. It benefits us as documents and client matter workspaces are more organized and easy to use. **Official Response from Gabrielle Manuel:** > Kim, We really appreciate your insight and detail! ### 18. 1 solution for effective data management **Rating:** 5.0/5.0 stars **Reviewed by:** Sri Ram P. | Technical Content Dev Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about iManage Work?** Integration with MS Outlook is helping a lot to save emails directly. The advanced search operation is quite handy in cases where queries are of a complex nature. Cross-device compatibility with consistent experience is great **What do you dislike about iManage Work?** Latency can be improved a lot. File synchronization is often slow. **What problems is iManage Work solving and how is that benefiting you?** Data security, which is the primary aspect and of utmost concern for online collaboration, has been aptly addressed. I felt relieved of data security concerns while I used this solution. **Official Response from Gabrielle Manuel:** > Thank you for your 5-star rating and for being an amazing part of our journey. We appreciate you! ### 19. Easy to use and time saver **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit S. | Senior executive - Digital Operations & Platforms , Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about iManage Work?** The latest November 2025 update about the improved email copying feature. **What do you dislike about iManage Work?** Performance tuning for speed demons and UI polish to feel less like a relic. **What problems is iManage Work solving and how is that benefiting you?** Document handling and sharing within the organisation. **Official Response from Gabrielle Manuel:** > Rohit, Being able to help you save time is paramount! Thank you for sharing your feedback. I will share this with the team to let them know how we are doing. ### 20. Excellent document management tool **Rating:** 5.0/5.0 stars **Reviewed by:** clara l. | coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about iManage Work?** I highlight how easy it is to use and the security its environment offers. I use the tool daily. **What do you dislike about iManage Work?** I would like it to have better integration with Adobe for opening documents. **What problems is iManage Work solving and how is that benefiting you?** Access to documentary information in a practical and organized manner, in addition to exponential growth without issue. **Official Response from Gabrielle Manuel:** > Clara, We truly appreciate your feedback and 5 star rating. ### 21. Document and email management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about iManage Work?** The concept of organizing the client information is brought up to the next level now. The structure this tool uses is very helpful for easy retrieval of data. **What do you dislike about iManage Work?** I can see a lots of updates are already being processed by the team. The updates they provide are already met our expectations. **What problems is iManage Work solving and how is that benefiting you?** This tool is been very helpful for the storage of our data. The combination of automation l, search optimization and collaboration empowers the workers to deliver a better outcome. **Official Response from Gabrielle Manuel:** > Thank you! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. ### 22. Manage Connect Live Chicago **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | IT Learning & Development Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Being able to save my documents and share them with people in real time and knowing that they are safe and secure. **What do you dislike about iManage Work?** Only seeing last 30 days of my documents. Having other users workspace in my matters when I haven’t used it in 30 days. **What problems is iManage Work solving and how is that benefiting you?** Saving my documents and sharing them. **Official Response from Gabrielle Manuel:** > Lisa, Your 5-star review brightens our day and serve as a constant reminder of why we love what we do. I'll be sure to share your feedback. ### 23. Excellent tool to easily build a tactile storage on a daily basis **Rating:** 5.0/5.0 stars **Reviewed by:** Yan L. | Legal Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about iManage Work?** I like the agile and practical way of using the tool. It gives me clear and decisive control. **What do you dislike about iManage Work?** Occasionally, there may be instabilities in communication with the Database, which can take a long time to receive a response. But nothing substantially bad, just specific details. **What problems is iManage Work solving and how is that benefiting you?** It helps me have greater control over document storage. **Official Response from Gabrielle Manuel:** > Yan, Thank you so much for taking the time to leave us a 5-star rating! I will share this with the team to let them know how we are doing. ### 24. Very innovative in some areas yet outdated in some basics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** The search functionality is very good. It is easy to find a document. **What do you dislike about iManage Work?** Some basic functionalities are lacking: - returning to search results is not possible - not possible to select multiple documents across folders to perform an action - uploading larger documents sometimes require multiple retries **What problems is iManage Work solving and how is that benefiting you?** Client documents are safely stored in a secure environment and the application is easy to use for end users **Official Response from Gabrielle Manuel:** > Thank you, we’re humbled by your support. I will share your insights with the team. ### 25. Networking and product presentation on its best **Rating:** 5.0/5.0 stars **Reviewed by:** Dominik M. | CIO, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Strong reliable DmS , with productivity fasttrack **What do you dislike about iManage Work?** Client on mobility devices IOS is sometimes tricky **What problems is iManage Work solving and how is that benefiting you?** Getting people to work in thes same topic atvthe same time **Official Response from Gabrielle Manuel:** > Dominik, Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated! ### 26. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sheila F. | Senior Application Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Collaborating and ease of use. I’m expecially excepted about auto updates which allows us to control client updates **What do you dislike about iManage Work?** Tracking config files. However I understand there is an improvement **What problems is iManage Work solving and how is that benefiting you?** Disabling the “What’s New Page” auto updstss **Official Response from Gabrielle Manuel:** > Sheila, We appreciate your 5-star review. We will continue working hard to give you a great experience! ### 27. In the business of LAW there is no getting around iManage and thier products **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Helps with security on documents and is the best document handling system in the industri. **What do you dislike about iManage Work?** The knowledge needed to handle iManage is complex and the initial learning curve is steep, but iManage keeps developing new and better functions and tools, so the Lawyers can work better quicker smarter **What problems is iManage Work solving and how is that benefiting you?** Solves handling of matters and data and securing rights and validity of information **Official Response from Gabrielle Manuel:** > We couldn't agree with you more! Your feedback motivates us to keep raising the bar, thank you. ### 28. Work review **Rating:** 4.0/5.0 stars **Reviewed by:** Lee P. | Senior IT Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Its processes align closely with those of our users, and ensures procedures are followed **What do you dislike about iManage Work?** The users don’t appreciate the search functionality. **What problems is iManage Work solving and how is that benefiting you?** Document management **Official Response from Gabrielle Manuel:** > Lee, We’re really grateful and appreciate you taking the time to share your rating with us. ### 29. Great potential to go beyond knowledge management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Staying organized and being able to quickly search last accessed documents **What do you dislike about iManage Work?** The transition and change management is not always easy for all users, as the user experience is not as smooth as one would expect. The interface can be slow or search results incomplete at times. **What problems is iManage Work solving and how is that benefiting you?** Need to know basis Co-authoring Organizing folders Streamline the ways of working **Official Response from Gabrielle Manuel:** > Thank you for being an amazing part of our journey. ### 30. Great stuff **Rating:** 5.0/5.0 stars **Reviewed by:** Missy T. | Senior Application Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Ease of use and thoughtfulness of how users need to work. **What do you dislike about iManage Work?** Nothing at all - the product meets our needa **What problems is iManage Work solving and how is that benefiting you?** Managing large volumes of documents **Official Response from Gabrielle Manuel:** > Missy, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serve as a constant reminder of why we love what we do. ### 31. IManage Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jon H. W. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** It enables secure collaboration, ensures compliance, and offers mobile access, boosts productivity and reducing risk when handling sensitive data. **What do you dislike about iManage Work?** Could include more automation or help with auto classing docs based on content. **What problems is iManage Work solving and how is that benefiting you?** Enables a single place where documents can be stored and worked on **Official Response from Gabrielle Manuel:** > Jon, We sincerely appreciate your business and your valuable feedback. ### 32. EXCELLENT **Rating:** 5.0/5.0 stars **Reviewed by:** CLAUDIA A. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about iManage Work?** iManage Work is a powerful document and email management system that offers several key features and facilities the office. **What do you dislike about iManage Work?** IManage is very good in all functions. This is a completed systems. **What problems is iManage Work solving and how is that benefiting you?** iManage Work offers a centralized repository where documents and emails can be stored, organized, and retrieved easily. This ensures that everything is in one place and can be accessed from any device. **Official Response from Gabrielle Manuel:** > Claudia! We're really grateful and appreciate you for taking the time to share your rating! ### 33. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** It’s powerful search and ability to locate relevant data **What do you dislike about iManage Work?** Needs to integrate SPM, threat manager, etc within Imanage workspace itself for full dashboard like capability and thorough overview of the entire transaction/ matter where imanage becomes the platform from which this is all tied into one **What problems is iManage Work solving and how is that benefiting you?** The link between workspace and SPM is starting to bridge the gap between the vital importance of maintaining access. Needs more integration however. **Official Response from Gabrielle Manuel:** > Many thanks for taking the time to leave us a 5-star rating! ### 34. Everyday workhorse **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Moving to the cloud has improved the search experience and introduced lots of other benefits. **What do you dislike about iManage Work?** Lack of metadata fields in basic product. **What problems is iManage Work solving and how is that benefiting you?** Provides version control and secure document collaboration. **Official Response from Gabrielle Manuel:** > We truly appreciate your continuous support and trust in us. ### 35. Very good overview of the upcoming features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Direct contact with the iManage employees at the iManage booth. **What do you dislike about iManage Work?** Some key notes are not relevant for me as an user **What problems is iManage Work solving and how is that benefiting you?** Structuring documents of a transaction. **Official Response from Gabrielle Manuel:** > Thank you! We hope to see you again soon! ### 36. Does the job and does it better with innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Hemel V. | Head of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Simplicity and easy to use. Lawyers like it too. **What do you dislike about iManage Work?** Some of the features have been removed from the onprem file site version that were needed **What problems is iManage Work solving and how is that benefiting you?** None **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated! ### 37. Good DMS with lots of features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Tight integration into MS-Office. Nice iPad App **What do you dislike about iManage Work?** New and cool features are only available in the cloud. **What problems is iManage Work solving and how is that benefiting you?** Trying to put all information in one place **Official Response from Gabrielle Manuel:** > Thanks so much for sharing your feedback with us! ### 38. Superior customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy B. | IT Business Process Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Helps keep documents organized and secure **What do you dislike about iManage Work?** Users find it easier to store docs in local or shared folders **What problems is iManage Work solving and how is that benefiting you?** We know docs are safe and secured. Doc versions are easily accessible **Official Response from Gabrielle Manuel:** > Kathy, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day! ### 39. IManage workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Web based product that helps us manage hideous workflows throughout days. Great in managing. **What do you dislike about iManage Work?** Not being in cloud solution is causing delays and advancement. **What problems is iManage Work solving and how is that benefiting you?** Takes care of all for us **Official Response from Gabrielle Manuel:** > Andrew, Thank you again for your 5-star rating and for being an amazing part of our journey. ### 40. Collaboration engineer **Rating:** 4.0/5.0 stars **Reviewed by:** Etefia E. | Collaboration Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Great application and collaboration tool **What do you dislike about iManage Work?** Partner support in resolving issues isn't great **What problems is iManage Work solving and how is that benefiting you?** Document management and collection **Official Response from Gabrielle Manuel:** > Etefia, We sincerely appreciate your business and your valuable feedback. ### 41. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Alina A. | Sdr, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Easy to access the documents and multiple versions **What do you dislike about iManage Work?** Login issues, application logs off automatically **What problems is iManage Work solving and how is that benefiting you?** Secure file **Official Response from Gabrielle Manuel:** > Alina, We're so glad you find our solutions easy to use! Thank you for your feedback! ### 42. Great document storage platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Cloud updates without implementation projects. **What do you dislike about iManage Work?** Occasional outages impact users. Token related issues were something we needed to work through. **What problems is iManage Work solving and how is that benefiting you?** Cloud storage. Acces to content. **Official Response from Gabrielle Manuel:** > We’re really grateful and appreciate you taking the time to share your 5-star review. ### 43. It works **Rating:** 4.0/5.0 stars **Reviewed by:** Richard B. | KM Portfolio Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** Safe storage of documents that are easy to search **What do you dislike about iManage Work?** Mobile access is clumsy to the point I avoid it **What problems is iManage Work solving and how is that benefiting you?** Safe storage of documents. **Official Response from Gabrielle Manuel:** > Richard, Your feedback motivates us to keep raising the bar. Thank You ### 44. Very Impressed **Rating:** 4.0/5.0 stars **Reviewed by:** Jesse B. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about iManage Work?** I really like the new features that are coming with insight+ **What do you dislike about iManage Work?** Until coauthoring, it was collaborating on documents. **What problems is iManage Work solving and how is that benefiting you?** Coauthoring **Official Response from Gabrielle Manuel:** > Jesse, We’ll continue working hard to make your iManage experience impressive. Thank you ### 45. A really good tool for organizing stuff quickly **Rating:** 4.5/5.0 stars **Reviewed by:** Kartik B. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about iManage Work?** iManage Work is super safe, like a fortress, so your documents stay safe. It's easy to use on the website and mobile app, and you can get to your documents from the cloud wherever and whenever you need. Easy integration of Outook and other Email systems.They also have great customer service to help. **What do you dislike about iManage Work?** New folks might find it a little hard to use because it's tricky to move around the platform. **What problems is iManage Work solving and how is that benefiting you?** One big problem we faced was making iManage Work fit with our current systems. Making sure everything could work together and moving data smoothly between apps was really tough. Our IT team had to work closely with iManage support to fix these problems. We were also really worried about security. Keeping our clients' private info safe is super important in our job. So, we had to make iManage Work super secure. But, making sure it followed all our rules and letting users get in easily was hard to balance. **Official Response from Gabrielle Manuel:** > Hi Kartik - We are happy to be your security fortress! Thank you for taking the time to leave us a review. ### 46. My review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Industry standard so users are generally familiar, and I personally find it easy to administer and work with **What do you dislike about iManage Work?** Transition to Universal API has been a learning curve for admin work **What problems is iManage Work solving and how is that benefiting you?** It’s our main tool for document management **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us feedback. ### 47. Love iManage Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Tom E. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about iManage Work?** Users love the web interface, Google-like search functionality and quick responsiveness. Ilove that we are automatically kept up to date with the latest version with zero involvement on my part. **What do you dislike about iManage Work?** Nothing too major. A few users grumbled that the ability to email a Word document as a PDF straight out of iManage was lost when we moved from FileSIte. Also, access to trash is only avialble in Work Web - not Work Panel. **What problems is iManage Work solving and how is that benefiting you?** It makes it much easier to save documents and emails so they can be found again in the future by not just the original author but also anyone else on the team who might need access. **Official Response from Gabrielle Manuel:** > Tom, Thanks so much for leaving us a five star review! We really appreciate your feedback! ### 48. Useful tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** iManage is usefull and there are good features. Adding emails is great feature. **What do you dislike about iManage Work?** Some actions are hard to use or hard to find as they are different than those in resource management. I **What problems is iManage Work solving and how is that benefiting you?** iManage is secure. **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us feedback. ### 49. Useful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** How quick it is, and easy to access anywhere **What do you dislike about iManage Work?** The surveys, how long it took to get to this survey. Not being able to search for my stuff only easily **What problems is iManage Work solving and how is that benefiting you?** Lawyers documents secure **Official Response from Gabrielle Manuel:** > Thank you so much for taking the time to leave us your feedback, we really appreciate it! ### 50. Great fun lots of folks **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about iManage Work?** Its huge and simple it allows for amazing document management **What do you dislike about iManage Work?** It has to many plug ins and portals to remember and some of them conflict **What problems is iManage Work solving and how is that benefiting you?** Legal requirements **Official Response from Gabrielle Manuel:** > I will share this with the team to let them know how we are doing. ## iManage Work Discussions - [What is iManage Work used for?](https://www.g2.com/discussions/what-is-imanage-work-used-for) - [What is iManage 10?](https://www.g2.com/discussions/what-is-imanage-10) - [Is iManage the same as FileSite?](https://www.g2.com/discussions/is-imanage-the-same-as-filesite) - [How do I use iManage?](https://www.g2.com/discussions/how-do-i-use-imanage) - [What is iManage software?](https://www.g2.com/discussions/what-is-imanage-software) - 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File Types - Global Language Support **Document Management** - Closing Book - E-signature - Document Management **Storage and Collaboration - Legal Document Management** - Editing and Tracking - Centralised Database - Accessibility and Permission for Sharing - Document Storage **Generative AI - AI Legal Assistant** - Text Generation - Text Summarization **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language **Collaboration** - Flexible - Client Access - Reports - Checklists **Document Management - Legal Document Management** - Search and Retreival - Synchronization of Data - Versioning **LLM and NLP - AI Legal Assistant** - Natural Language Processing (NLP) **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Functionality** - Personalization - Search Analytics - Integrations **Analysis - Legal Document Management** - Document Review **Technology Benefit - AI Legal Assistant** - Drafting Assistance - Review Automation - Due Diligence - Legal Analytics and Insight **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Artificial Intelligence - Legal Document Management** - AI Automation **Consistency, Accuracy and Efficiency - AI Legal Assistant** - Consistency and Quality Assurance **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Accessibility - Legal Document Management** - Cross-Platform Access **Automation using Legal Tech - AI Legal Assistant** - Litigation Support **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms **Compliance and Data Security - AI Legal Assistant** - Data Protection **Agentic AI - Legal Document Management** - Cross-system Integration - Natural Language Interaction **Ease of Use and Adaptability - AI Legal Assistant** - Ease of Use and Adaptability **Agentic AI - AI Legal Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top iManage Work Alternatives - [NetDocuments](https://www.g2.com/products/netdocuments/reviews) - 3.8/5.0 (32 reviews) - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,032 reviews) - [M-Files](https://www.g2.com/products/m-files/reviews) - 4.4/5.0 (229 reviews)