3E Elite Reviews & Product Details

3E Elite Overview

What is 3E Elite?

3E enables you to work more productively with intuitive client and matter management capabilities that are available from the familiar Microsoft Office applications you use all day long.

3E Elite Details
Website
Product Description

3E enables you to work more productively with intuitive client and matter management capabilities that are available from the familiar Microsoft Office applications you use all day long.


Seller Details
Seller
Thomson Reuters
Ownership
NYSE:TRI
Company Website
Year Founded
2008
HQ Location
Toronto, ON
Total Revenue (USD mm)
$5,906
Twitter
@thomsonreuters
158,035 Twitter followers
LinkedIn® Page
www.linkedin.com
45,177 employees on LinkedIn®
Description

We are the leading source of intelligent information for the world’s businesses and professionals, providing customers with competitive advantage.

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3E Elite Reviews

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Ease of navigation, the different functions that allow you to access billing inquiries, client/matter specific information, and AR history. Review collected by and hosted on G2.com.

What do you dislike?

If you have multiple screens up, sometimes 3E times out and you have to go back to the home page to reload. At times it can be very slow (during busy times of the month when many users are accessing it). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Highly recommend for billing purposes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The purpose for our law firm is that 3E facilitates a paperless workflow system. The benefits are that everything can be done electronically, and we reduce our paper usage aside from printing bills that need mailed. Review collected by and hosted on G2.com.

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Case Assistant
Law Practice
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is easy to bill time by listing the client/matter, providing a brief description, and time spent. Elite rounds off time and allows you to easily submit diaries in batches. Timers make it easy to account for many different client/matters in each day. Also helpfully reminds you of unsubmitted time from days prior when launching the program. Review collected by and hosted on G2.com.

What do you dislike?

Often will not imput time after the program has been running for a few hours and needs to be refreshed often to function, especially when using timers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Accounting for billable time spent on a multitude of client/matter numbers. Providing easy-to-track methods of reviewing time allotted to different clients. Rounds off time in small enough increments to make it possible to account very small amounts of time to a single client, but not small enough to make the hours messy. Review collected by and hosted on G2.com.

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UL
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

3E encompasses all aspects of my job other than email exchange. We leave a paperless trail of billing, and can easily look up client/matter information, AR, and all other data pertaining to accounting. Review collected by and hosted on G2.com.

What do you dislike?

3E times out at certain points with larger bills, and if you use it in multiple screens sometimes it has to be reloaded due to error messages. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would highly recommend for any legal firm Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Paperless workflow systems, quicker/more efficient billing process. Review collected by and hosted on G2.com.

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UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to make edits to timekeeper records, hours, and matter numbers Review collected by and hosted on G2.com.

What do you dislike?

Many subtabs on main screen; difficult to mavigate at first. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is easy to make edits to timekeeper changed, matter number or hours worked. Review collected by and hosted on G2.com.

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Staff Attorney
Law Practice
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The timer is very helpful for tracking projects. Using the time matter detail reports are helpful for tracking yearly time. Review collected by and hosted on G2.com.

What do you dislike?

It is quite a process to determine what time level you have. Additionally, it is relatively difficult to change entries once submitted. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make to have software compatible with 3e when using time entry to determine work flow. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It sometimes misplaces time entries but otherwise is very useful. I have been able to track my time and ensure I hit my bonus level relatively quickly. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is accessible remotely as a web application. Review collected by and hosted on G2.com.

What do you dislike?

It is awkward and unwieldy. The automatic spellcheck is annoying. The way the search works is counter-intuitive. The time-entry interface is not user-friendly for anything except a very large screen computer. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's terrible but I don't know what the other options are. Maybe it's the best for the money? Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It allows me to enter my time so my firm can bill clients and I can be paid. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I truly liked the power of the software and versatility, as it allowed me to manage cases practically and simply, unlike many other softwares I've seen in the past. Review collected by and hosted on G2.com.

What do you dislike?

I implemented Elite a few years ago for a smaller firm -- there are many features which only a mid to large size firm would every need. Seemed a little bit too involved for the firm I was at Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I was able to manage my firm's case load and distribution, allowing for a more organized process across our attorneys. Review collected by and hosted on G2.com.

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Associate
Law Practice
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Templates and phone app make tracking time more convenient. Review collected by and hosted on G2.com.

What do you dislike?

Wish there were more shortcuts to make it easier. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping track of billable hours. Review collected by and hosted on G2.com.

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UL
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Client matter inquiries, obtaining data, editing time entires is simple and easy. Creating spreadsheets are a one step process! Review collected by and hosted on G2.com.

What do you dislike?

I would like to have the option to search by client name in the Group/Matter summary area. Not just by number. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Preparing accruals is a breeze. I love the user friendly screens for editing and entering time sheets. Review collected by and hosted on G2.com.

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Shareholder
Law Practice
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Everything for law firm accounting and billing. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes too many bells and whistles. Be sure you buy only what you will use. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very very long and complicated transition. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Everything law firm accounting related. Review collected by and hosted on G2.com.

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UL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It has a simple layout. It is very easy to navigate but there is nothing really that stands out for me with this software. Review collected by and hosted on G2.com.

What do you dislike?

It is nothing special, I only use it for one thing so I never really get the chance to explore the site. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use this platform mostly for processing check requests. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The reports and docketing platform are well designed. Review collected by and hosted on G2.com.

What do you dislike?

Difficulty in use, slow web-based interface, random errors when accessing files. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Need a lot of patience for training and implementation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Time management for invoicing is much easier with this software Review collected by and hosted on G2.com.

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