IBM Maximo Application Suite Reviews & Product Details

What I like best about IBM Maximo Application Suite is the breadth of capabilities it brings together in a single platform and the flexibility it offers to support different industries and business processes. As an implementation consultant, I've seen organizations streamline maintenance, inventory, procurement, and reliability activities without relying on multiple disconnected systems.

One of the biggest advantages is the level of configurability and integration. Maximo can be adapted to complex operational requirements and integrates well with ERP, IoT, and other enterprise applications, which helps customers create a connected asset management ecosystem. The user experience has also improved significantly with the newer interface, making navigation more intuitive for end users. Review collected by and hosted on G2.com.

What I dislike most about IBM Maximo Application Suite is that its flexibility and depth come with added complexity. Implementations require careful planning, and organizations that are new to enterprise asset management may face a steeper learning curve compared to lighter CMMS solutions.

While the user experience has improved significantly, some advanced configuration and administrative tasks still require specialized knowledge. Initial setup, integrations, and data preparation can also be time-consuming, especially in large environments with multiple systems. Review collected by and hosted on G2.com.

One of the things I like more about Maximo system is basically that we need a system to make sure all our assets are covered or at least have a maintenance plan. One of the things that you need to know is that we pass from spreadsheets and paper to have all in one system. So basically for standardize purpose that was great. Another thing we like is that we can store all our job plans, schedule and also evaluate the amount of work, time and materials we spend. Review collected by and hosted on G2.com.

One of the things that make it a little complicated was the customization. Is not that we can't is that isn't recommended from my own experience. It's better to keep just outside of the box. Review collected by and hosted on G2.com.

I have been using IBM Maximo Application Suite for maintaining assets in the transportation sector for two years. It has effectively reduced unplanned downtime and maintenance inefficiencies, significantly benefiting my operations. The suite's preventive and predictive maintenance features are highly useful, ensuring that I can anticipate issues before they occur and maintain optimal asset performance. Additionally, I appreciate the integration capability with Talend, which enhances my workflow. The health monitoring aspects of IBM Maximo Application Suite are also notable benefits that would make me consider purchasing it again. Review collected by and hosted on G2.com.

I find the deployment of Java classes and the changes in WebSphere settings challenging, requiring significant time to adjust. Additionally, I would prefer a simplification of some configuration and upgrade processes, especially in environments with heavy customization. Review collected by and hosted on G2.com.

I like IBM Maximo Application Suite for its very rich functional coverage, including work orders, preventive maintenance, inventory, and the asset register all in one platform. The configurability without code using Application Designer, automation scripts, and workflows is another standout, as it makes it easy to adapt the software without needing Java customizations. The modern, containerized architecture on OpenShift is quite appealing, especially with the availability of the wider suite, like Monitor, Health, and Predict, for further expansion when needed. I particularly value the automation scripts because they allow me to update business rules quickly, which simplifies migrations and upgrades. Additionally, the Application Designer is a crucial tool for tailoring screens to fit customer needs, and the MAS operators on OpenShift make installation and updates more standardized and repeatable. Review collected by and hosted on G2.com.

Installation and upgrades with IBM Maximo Application Suite require solid OpenShift expertise, which many Maximo teams do not have yet, so there's a real learning curve. The AppPoints licensing model also takes time to understand and size correctly. Additionally, the documentation can be scattered across versions, making troubleshooting slower. The initial setup is demanding, as it involves having a properly sized OpenShift cluster, storage, certificates, and the MAS operators before you can even configure Manage. For a team without container experience, the first installation requires real effort and planning. Review collected by and hosted on G2.com.

It’s a market-leading solution for EAM, with the broadest set of capabilities to support clients from the early stages of asset management through to a highly mature level of business processes. The solution’s versatility and configurability are outstanding, and they continue to improve rapidly. Review collected by and hosted on G2.com.

Legacy parts of the system make it difficult to migrate and decide for an optimal solution. However, the experience of IBM business partners can definitely help to minimize the complexity and facilitate the adoption. Review collected by and hosted on G2.com.

A single integrated platform that provides flexibility Review collected by and hosted on G2.com.

Maximo is a robust platform, but improvements in usability, configuration simplicity, and self-service reporting would make it easier to adopt and use efficiently. Review collected by and hosted on G2.com.

Integrated capabilities to capture total maintenance costs including labor (inside and out), materials, tools and services as well as the ability to drill down into those costs and look for bad actors and repeat offenders, and their cost, in comparison to the costs of the assets in place. Review collected by and hosted on G2.com.

Infrastructure and infrastructure costs have become prohibitive for smaller clients that have enjoyed Maximo for decades. Review collected by and hosted on G2.com.

I like the scalability and customization options in IBM Maximo Application Suite. I can use automation scripts, overwrite Java classes, create applications from scratch, and create custom workflows. I upgraded from 7.6 to IBM Maximo Application Suite, and it wasn’t that bad. There were some glitches, but the overall experience was decent. Review collected by and hosted on G2.com.

Updates tend to bring issues into the system, and IBM support isn’t always helpful, so I end up finding my own way to solve them. My upgrade from 7.6 to IBM Maximo Application Suite wasn’t that bad, but it has glitches here and there. Review collected by and hosted on G2.com.

modular structure: you can activate only the applications you need, which helps both with flexibility and cost Powerful asset and work management: it's very detailed and customizable, which is great for managing complex maintenance processes. Integration with AI and IoT: the predict and monitor modules bring a lot of added value by helping anticipate issues before they happens Review collected by and hosted on G2.com.

Initial setup and configuration can be complex, especially for new users or organizations without strong Maximo expertise. Licensing and entitlements aren't always intuitive. It takes time to fully understand how to manage access across the different applications Performance can vary depending on the deployment model. Cloud versions occasionally experience lags, especially when dealing with large data volumes. Review collected by and hosted on G2.com.

What I like most is the depth of asset management it delivers right out of the box. The hierarchical asset structure, work order management, and PM scheduling feel mature, and they handle complex industrial environments that lighter CMMS tools simply can’t.

I also appreciate how flexible the data model is—you can configure almost anything through the Application Designer without touching code, which is rare for a platform at this scale. Reporting through BIRT and the REST APIs are also solid, especially for integration with ERP and IoT systems. Review collected by and hosted on G2.com.

OOB isn’t very user-friendly and feels quite complex to use. Getting started seems to require a lot of data integration, which makes the initial setup difficult for typical users. Review collected by and hosted on G2.com.