# Hostaway vs Hostfully Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hostaway excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Hostfully. Users appreciate its robust features, such as a reliable calendar that integrates across multiple platforms, which simplifies rental management and saves time.
- **Users say** that Hostaway's implementation process is notably quick and intuitive, with many highlighting the effective onboarding wizard that helps new users get started without hassle. In contrast, some Hostfully users have mentioned challenges with setup, indicating a steeper learning curve.
- **According to verified reviews** , Hostaway shines in customer support, receiving high praise for its knowledgeable staff and responsiveness. Recent feedback highlights specific team members, like John Bassey, who are noted for their patience and expertise, while Hostfully users also commend their support but with less frequency.
- **Reviewers mention** that Hostaway's automation features significantly enhance daily operations, allowing users to streamline tasks and focus on growth. Users have noted that this automation has been a game-changer for their rental management, whereas Hostfully, while user-friendly, may not offer the same level of automation efficiency.
- **Users highlight** that Hostaway's integrations with various rental platforms are seamless, which helps in managing listings effectively. This capability is crucial for users looking to diversify their rental sources, while Hostfully also offers integrations but may not match the breadth and reliability of Hostaway's offerings.
- **G2 reviewers indicate** that while both products cater to small businesses, Hostaway's higher ratings in ease of use and overall functionality make it a preferred choice for many. Users appreciate Hostaway's comprehensive reporting and analytics tools, which provide valuable insights, whereas Hostfully's tools, while decent, are seen as less robust in comparison.



---
## Frequently Asked Questions

### What is the difference between Hostaway vs Hostfully?

Hostaway stands out for higher reviewer satisfaction on setup and support, while Hostfully is praised for its user-friendly interface and onboarding experience.

| | [Hostaway](https://www.g2.com/products/hostaway/reviews) | [Hostfully](https://www.g2.com/products/hostfully/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.8/5 (415 reviews) | 4.5/5 (63 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.6 | 7.6 |
| Quality of Support score | 9.5 | 9.2 |
| Top Reviewer-Cited Strength | Onboarding support and automation | User-friendly interface and onboarding |



### How do the pricing models of Hostaway and Hostfully compare?

Hostaway is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Hostfully.

- **Hostaway:** Reviewers describe the price as fair given the level of support and automation provided, with several noting cost savings from built-in dynamic pricing and reduced need for separate tools.
- **Hostfully:** Reviewers mention that Hostfully is not the cheapest PMS, but many feel the investment is justified by its features and support, though some cite it as costly.
- **Switching reasons:** Several reviewers highlight switching to Hostaway or Hostfully for improved automation, direct booking capabilities, and better integration with OTAs.



### What are the best alternatives to Hostaway and Hostfully?

The top three alternatives to Hostaway and Hostfully are Guesty, Lodgify, and Hospitable.com.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Hostaway](https://www.g2.com/products/hostaway/reviews) | 4.8/5 (415 reviews) | Small-Business | Reviewers describe the price as fair for the automation and support provided | Onboarding support and automation |
| [Hostfully](https://www.g2.com/products/hostfully/reviews) | 4.5/5 (63 reviews) | Small-Business | Reviewers mention it is not the cheapest PMS but worth the investment for features and support | User-friendly interface and onboarding |
| [Guesty](https://www.g2.com/products/guesty/reviews) | 4.6/5 (123 reviews) | Small-Business | — | Robust channel management and reporting |
| [Lodgify](https://www.g2.com/products/lodgify/reviews) | 4.2/5 (71 reviews) | Small-Business | — | Ease of use and direct booking website |
| [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) | 4.8/5 (259 reviews) | Small-Business | — | Automation and guest messaging |



### Which Channel Management features should I prioritize when comparing Hostaway and Hostfully?

Buyers comparing Hostaway and Hostfully should prioritize Calendar Management, Integrations, Onboarding/Setup, Automation, and Customer Support.

- **Calendar Management:** Hostaway and Hostfully both receive positive calendar feedback, with Hostfully earning 2 all-time calendar management mentions and Hostaway praised for multi-channel calendar synchronization.
- **Integrations:** Hostaway is frequently cited for Airbnb integration (41 all-time mentions), while Hostfully is noted for PriceLabs and Properly integrations.
- **Onboarding/Setup:** Hostaway scores 8.6 and Hostfully 7.6 on Ease of Setup; Hostfully has 8 all-time onboarding mentions.
- **Automation:** Hostaway is highlighted for automation and dynamic pricing; Hostfully has 2 all-time automation mentions and 5 for automated messaging.
- **Customer Support:** Hostaway scores 9.5 and Hostfully 9.2 for Quality of Support; Hostfully has 17 all-time customer support mentions.



### What are the pros and cons of Hostaway vs Hostfully?

Hostaway's headline strength is onboarding support and automation, while Hostfully is most praised for its user-friendly interface and onboarding experience.

- **Hostaway strengths:** Reviewers highlight onboarding support, automation, dynamic pricing, and centralized calendar management.
- **Hostaway trade-offs:** Some reviewers mention a learning curve and desire for more mobile functionality.
- **Hostfully strengths:** Hostfully is cited for customer support (17 all-time mentions), channel management (10), ease of use (8), onboarding (8), easy integrations (7), and automated messaging (5).
- **Hostfully trade-offs:** Reviewers note software bugs (5 all-time mentions), integration issues (4), missing features (4), complexity (3), and mobile accessibility limitations (3).



### Is Hostaway or Hostfully better for small businesses?

Hostaway is the stronger fit for small businesses, with higher reviewer satisfaction and a larger small-business segment share.

- **Hostaway:** Small-Business is the largest segment, and reviewers consistently praise its onboarding, automation, and ease of use for small property managers.
- **Hostfully:** Small-Business is also the largest segment, with reviewers noting its user-friendly interface and onboarding, though some cite complexity and cost as trade-offs.



### Which Channel Management platform has better integrations?

Hostaway is favored for integrations, especially with Airbnb, while Hostfully is noted for its integration with PriceLabs and Properly.

- **Hostaway:** Airbnb integration is cited in 41 all-time mentions, with reviewers highlighting reliable channel syncing.
- **Hostfully:** PriceLabs and Properly integrations are mentioned in recent reviews, with reviewers appreciating the breadth of integration options.



### How do Hostaway and Hostfully compare on customer support?

Hostaway and Hostfully are at near-parity on Quality of Support, with scores of 9.5 and 9.2 respectively, both above the materiality threshold for a clear winner.

- **Hostaway:** Reviewers consistently praise 24/7 support, knowledgeable onboarding specialists, and rapid issue resolution, though some mention occasional wait times.
- **Hostfully:** Reviewers highlight responsive and knowledgeable support, onboarding excellence, and ongoing improvements based on customer feedback, with 17 all-time customer support mentions.



### Which is easier to implement, Hostaway or Hostfully?

Hostaway is easier to implement, with an Ease of Setup score of 8.6 compared to Hostfully's 7.6.

- **Hostaway:** Reviewers describe the onboarding process as smooth, well-supported, and straightforward, with many citing helpful onboarding specialists and easy initial setup.
- **Hostfully:** Reviewers note a user-friendly interface and supportive onboarding, but some mention a longer or more complex setup process and a learning curve for new users.



### Which product has better Calendar?

Hostaway and Hostfully both receive positive feedback for Calendar features, with Hostaway noted for multi-channel synchronization and Hostfully for integrated calendar management.

- **Hostaway:** Reviewers frequently praise the unified calendar, multi-channel synchronization, and reliability for avoiding double bookings.
- **Hostfully:** Hostfully has 2 all-time calendar management mentions, with reviewers highlighting integrated calendar functionality and ease of managing bookings across channels.



| | Hostaway | Hostfully | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 434 | 63 | 
| **Largest Market Segment** | Small-Business (98.4% of reviews) | Small-Business (100.0% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us 4 Properties Per Month | 

---
## Top Pros & Cons

### Hostaway

Pros:
- Customer Support (28 reviews)
- Ease of Use (23 reviews)

Cons:
- Missing Features (6 reviews)
- Expensive (5 reviews)

### Hostfully

Pros:
- Customer Support (18 reviews)
- Channel Management (10 reviews)

Cons:
- Integration Issues (5 reviews)
- Missing Features (5 reviews)

---
## Ratings Comparison
| Rating | Hostaway | Hostfully | 
|---|---|---|
  | **Meets Requirements** | 9.2 (347 reviews) | 8.7 (55 reviews) | 
  | **Ease of Use** | 8.9 (355 reviews) | 8.3 (56 reviews) | 
  | **Ease of Setup** | 8.6 (311 reviews) | 7.6 (47 reviews) | 
  | **Ease of Admin** | 8.9 (164 reviews) | 8.6 (30 reviews) | 
  | **Quality of Support** | 9.5 (343 reviews) | 9.2 (56 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (161 reviews) | 8.7 (30 reviews) | 
  | **Product Direction (% positive)** | 9.3 (320 reviews) | 9.3 (53 reviews) | 

---
## Pricing

### Hostaway

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Hostfully

#### Entry-Level Pricing

Plan: Starter

Price: Contact Us 4 Properties Per Month

Description: All the main features to get your vacation rental business started.

Key Features:
- Automation
- Channel Manager
- Booking pipeline

[Browse all 4 editions](https://www.g2.com/products/hostfully/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **Hostaway** | 9.0/10 | 261 |
| **Hostfully** | 8.4/10 | 33 |

#### Administration

| Feature | Hostaway | Hostfully | 
|---|---|---|
| **Integrations** | 9.1 (222 reviews) | 8.8 (33 reviews) | 
| **Inventory Management** | 8.9 (176 reviews) | 8.1 (31 reviews) | 
| **Automation** | 9.2 (206 reviews) | 8.8 (32 reviews) | 
| **Calendar** | 9.4 (201 reviews) | 9.3 (33 reviews) | 
| **Reporting & Analytics** | 9.0 (195 reviews) | 8.3 (31 reviews) | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Partner Management** | Not enough data | Not enough data | 
| **Incentive Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Booking Management

| Feature | Hostaway | Hostfully | 
|---|---|---|
| **Booking Aggregation** | 9.2 (142 reviews) | 8.9 (31 reviews) | 
| **Booking Engine** | 9.0 (149 reviews) | 8.4 (31 reviews) | 
| **Rate Setting** | 8.7 (140 reviews) | 8.2 (31 reviews) | 

#### Booking Management

| Feature | Hostaway | Hostfully | 
|---|---|---|
| **Booking Aggregation** | 9.3 (189 reviews) | 9.3 (32 reviews) | 
| **Booking Engine** | 9.0 (196 reviews) | 8.6 (32 reviews) | 
| **Rate Setting** | 8.8 (184 reviews) | 8.2 (32 reviews) | 

#### Administration

| Feature | Hostaway | Hostfully | 
|---|---|---|
| **Inventory Management** | 9.0 (134 reviews) | 7.8 (31 reviews) | 
| **Integrations** | 9.0 (161 reviews) | 8.7 (32 reviews) | 
| **Automation** | 9.1 (151 reviews) | 8.8 (31 reviews) | 
| **Reporting & Analytics** | 8.9 (142 reviews) | 8.2 (31 reviews) | 
| **Calendar** | 9.2 (145 reviews) | 9.4 (32 reviews) | 

#### Marketing

| Feature | Hostaway | Hostfully | 
|---|---|---|
| **Marketing Tools** | 8.7 (171 reviews) | 7.4 (32 reviews) | 
| **Online Reputation Management** | 8.8 (168 reviews) | 7.2 (31 reviews) | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Hostaway | Hostfully | 
|---|---|---|
| **Online Reputation Management** | 8.6 (130 reviews) | 7.4 (31 reviews) | 
| **Marketing Tools** | 8.6 (127 reviews) | 7.6 (31 reviews) | 

#### Additional Functionality

| Feature | Hostaway | Hostfully | 
|---|---|---|
| **Email Templates** | Not enough data | Not enough data | 
| **Partner Portal** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Multi-Channel Campaigns** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 

### Vacation Rental

| Product | Score | Reviews |
|---|---|---|
| **Hostaway** | 8.2/10 | 39 |
| **Hostfully** | 7.6/10 | 15 |

#### Agentic AI - Vacation Rental

| Feature | Hostaway | Hostfully | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (34 reviews) | 7.3 (10 reviews) | 
| **Multi-step Planning** | 8.0 (35 reviews) | 7.0 (9 reviews) | 
| **Cross-system Integration** | 8.5 (36 reviews) | 8.9 (14 reviews) | 
| **Adaptive Learning** | 8.2 (33 reviews) | 7.4 (9 reviews) | 
| **Natural Language Interaction** | 8.3 (30 reviews) | 8.3 (10 reviews) | 
| **Proactive Assistance** | 8.4 (30 reviews) | 7.6 (9 reviews) | 
| **Decision Making** | 8.4 (33 reviews) | 6.9 (9 reviews) | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Hostaway | Hostfully | 
|---|---|---|
| **Customizable Reports** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Guest Check-in/Check-out** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Owner Statements** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Multi-Property** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Property Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Housekeeping Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **For Vacation Rentals** | Not enough data | Not enough data | 
| **Guest Experience Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Short/Long Term Rental** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Guest Communications** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental), [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)




---
## Reviewer Demographics

### By Company Size

| Segment | Hostaway | Hostfully | 
|---|---|---|
| **Small-Business** | 98.4% | 100.0% | 
| **Mid-Market** | 1.6% | 0% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Hostaway

- **Hospitality:** 45.4%
- **Real Estate:** 29.8%
- **Leisure, Travel & Tourism:** 12.4%
- **Accounting:** 2.7%
- **Commercial Real Estate:** 1.5%
- **Management Consulting:** 1.2%
- **Investment Management:** 0.7%
- **Entertainment:** 0.7%
- **Marketing and Advertising:** 0.5%
- **Consumer Services:** 0.5%
- **Other:** 4.5%

#### Hostfully

- **Hospitality:** 51.6%
- **Real Estate:** 29.0%
- **Leisure, Travel & Tourism:** 14.5%
- **Consulting:** 1.6%
- **Consumer Services:** 1.6%
- **Commercial Real Estate:** 1.6%

---
## Alternatives

### Alternatives to Hostaway

- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (133 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (82 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) — 4.8/5 stars (271 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (155 reviews)
- [OwnerRez](https://www.g2.com/products/ownerrez/reviews) — 5.0/5 stars (23 reviews)
- [Hostify](https://www.g2.com/products/hostify/reviews) — 4.8/5 stars (20 reviews)
- [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.2/5 stars (41 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (286 reviews)
- [Uplisting](https://www.g2.com/products/uplisting/reviews) — 4.5/5 stars (16 reviews)

### Alternatives to Hostfully

- [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) — 4.8/5 stars (271 reviews)
- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (133 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (286 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (82 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (155 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [Wheelhouse](https://www.g2.com/products/wheelhouse/reviews) — 4.9/5 stars (92 reviews)
- [Uplisting](https://www.g2.com/products/uplisting/reviews) — 4.5/5 stars (16 reviews)
- [Hostify](https://www.g2.com/products/hostify/reviews) — 4.8/5 stars (20 reviews)

---
## Top Discussions

### Hostaway

- Title: [Where is Hostaway based?](https://www.g2.com/discussions/hostaway-where-is-hostaway-based) — 1 comment
  > **Top comment:** "Toranto Canada? "
- Title: [What does Hostaway cost?](https://www.g2.com/discussions/what-does-hostaway-cost) — 1 comment
  > **Top comment:** "It was $440 for my 11 listings. It will cost me half at my next PMS for equal to better features"
- Title: [his is a simple system to use;](https://www.g2.com/discussions/his-is-a-simple-system-to-use) — 1 comment, 1 upvote
  > **Top comment:** "Wheelhouse makes my use of Hostaway even easier with smart pricing"

### Hostfully

- Title: [Anyone automatically texting checkout messages?](https://www.g2.com/discussions/anyone-automatically-texting-checkout-messages) — 1 comment, 1 upvote
  > **Top comment:** "Yes, it is very easy to set up automated messages"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hostaway-vs-hostfully)