# Top 10 FunnelStory Alternatives & Competitors
**Average Rating:** 4.8/5
**Total Number of Reviews:** 13
Looking for alternatives or competitors to FunnelStory? Customer Journey Analytics Software is a widely used technology, and many people are seeking simple, reliable software solutions with advanced data filtering, journey mapping, and automated alerts. Other important factors to consider when researching alternatives to FunnelStory include analytics. The best overall FunnelStory alternative is Agentforce Marketing (formerly Salesforce Marketing Cloud). Other similar apps like FunnelStory are Zoho CRM, ChurnZero, Totango, and Act-On. FunnelStory alternatives can be found in [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics) but may also be in [Customer Success Software](https://www.g2.com/categories/customer-success) or [Marketing Automation Software](https://www.g2.com/categories/marketing-automation).


## Best Paid & Free Alternatives to FunnelStory
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [ChurnZero](https://www.g2.com/products/churnzero/reviews)
  - [Totango](https://www.g2.com/products/totango/reviews)
  - [Act-On](https://www.g2.com/products/act-on/reviews)
  - [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews)
  - [Glassbox](https://www.g2.com/products/glassbox/reviews)
  - [WebEngage](https://www.g2.com/products/webengage/reviews)
  - [Catalyst](https://www.g2.com/products/totango-catalyst/reviews)
  - [Contentsquare](https://www.g2.com/products/contentsquare/reviews)

## Top 10 Alternatives to FunnelStory Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how FunnelStory stacks up to the competition, check reviews from current & previous users in industries like Computer & Network Security, Computer Software, and Computer Networking, and find the best product for your business.


  ### 1. [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
By Salesforce
**Average Rating:** 4.0/5
**Total Reviews:** 4,629
Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike.


Reviewers say compared to FunnelStory, Agentforce Marketing (formerly Salesforce Marketing Cloud) is:
- Slower to reach roi
Categories in common with FunnelStory: [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics), [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)

**Compare:** [FunnelStory vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-funnelstory)
**Compare Agentforce Marketing (formerly Salesforce Marketing Cloud) with other alternatives:**
- [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-zoho-crm)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs ChurnZero](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-churnzero)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Totango](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-totango)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Act-On](https://www.g2.com/compare/act-on-vs-agentforce-marketing-formerly-salesforce-marketing-cloud)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Constant Contact Advanced Automation](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-constant-contact-advanced-automation)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Glassbox](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-glassbox)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs WebEngage](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-webengage)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Catalyst](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-totango-catalyst)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud) vs Contentsquare](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-contentsquare)

  ### 2. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
By Zoho
**Average Rating:** 4.1/5
**Total Reviews:** 2,940
Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.


Reviewers say compared to FunnelStory, Zoho CRM is:
- Slower to reach roi
Categories in common with FunnelStory: [Sales Analytics](https://www.g2.com/categories/sales-analytics), [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)

**Compare:** [FunnelStory vs Zoho CRM](https://www.g2.com/compare/funnelstory-vs-zoho-crm)
**Compare Zoho CRM with other alternatives:**
- [Zoho CRM vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-zoho-crm)
- [Zoho CRM vs ChurnZero](https://www.g2.com/compare/churnzero-vs-zoho-crm)
- [Zoho CRM vs Totango](https://www.g2.com/compare/totango-vs-zoho-crm)
- [Zoho CRM vs Act-On](https://www.g2.com/compare/act-on-vs-zoho-crm)
- [Zoho CRM vs Constant Contact Advanced Automation](https://www.g2.com/compare/constant-contact-advanced-automation-vs-zoho-crm)
- [Zoho CRM vs Glassbox](https://www.g2.com/compare/glassbox-vs-zoho-crm)
- [Zoho CRM vs WebEngage](https://www.g2.com/compare/webengage-vs-zoho-crm)
- [Zoho CRM vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-zoho-crm)
- [Zoho CRM vs Contentsquare](https://www.g2.com/compare/contentsquare-vs-zoho-crm)

  ### 3. [ChurnZero](https://www.g2.com/products/churnzero/reviews)
By ChurnZero
**Average Rating:** 4.7/5
**Total Reviews:** 1,604
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.


Reviewers say compared to FunnelStory, ChurnZero is:
- Slower to reach roi
Categories in common with FunnelStory: [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics), [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)

**Compare:** [FunnelStory vs ChurnZero](https://www.g2.com/compare/churnzero-vs-funnelstory)
**Compare ChurnZero with other alternatives:**
- [ChurnZero vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-churnzero)
- [ChurnZero vs Zoho CRM](https://www.g2.com/compare/churnzero-vs-zoho-crm)
- [ChurnZero vs Totango](https://www.g2.com/compare/churnzero-vs-totango)
- [ChurnZero vs Act-On](https://www.g2.com/compare/act-on-vs-churnzero)
- [ChurnZero vs Constant Contact Advanced Automation](https://www.g2.com/compare/churnzero-vs-constant-contact-advanced-automation)
- [ChurnZero vs Glassbox](https://www.g2.com/compare/churnzero-vs-glassbox)
- [ChurnZero vs WebEngage](https://www.g2.com/compare/churnzero-vs-webengage)
- [ChurnZero vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-churnzero)
- [ChurnZero vs Contentsquare](https://www.g2.com/compare/churnzero-vs-contentsquare)

  ### 4. [Totango](https://www.g2.com/products/totango/reviews)
By Totango
**Average Rating:** 4.3/5
**Total Reviews:** 1,150
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.


Reviewers say compared to FunnelStory, Totango is:
- Slower to reach roi
Categories in common with FunnelStory: [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics), [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)

**Compare:** [FunnelStory vs Totango](https://www.g2.com/compare/funnelstory-vs-totango)
**Compare Totango with other alternatives:**
- [Totango vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-totango)
- [Totango vs Zoho CRM](https://www.g2.com/compare/totango-vs-zoho-crm)
- [Totango vs ChurnZero](https://www.g2.com/compare/churnzero-vs-totango)
- [Totango vs Act-On](https://www.g2.com/compare/act-on-vs-totango)
- [Totango vs Constant Contact Advanced Automation](https://www.g2.com/compare/constant-contact-advanced-automation-vs-totango)
- [Totango vs Glassbox](https://www.g2.com/compare/glassbox-vs-totango)
- [Totango vs WebEngage](https://www.g2.com/compare/totango-vs-webengage)
- [Totango vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-totango)
- [Totango vs Contentsquare](https://www.g2.com/compare/contentsquare-vs-totango)

  ### 5. [Act-On](https://www.g2.com/products/act-on/reviews)
By Act-On Software
**Average Rating:** 4.1/5
**Total Reviews:** 1,070
The Act-On Integrated Marketing Platform is the foundation for successful marketing departments in organizations of all sizes.


Reviewers say compared to FunnelStory, Act-On is:
- Slower to reach roi
Categories in common with FunnelStory: [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics), [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)

**Compare:** [FunnelStory vs Act-On](https://www.g2.com/compare/act-on-vs-funnelstory)
**Compare Act-On with other alternatives:**
- [Act-On vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/act-on-vs-agentforce-marketing-formerly-salesforce-marketing-cloud)
- [Act-On vs Zoho CRM](https://www.g2.com/compare/act-on-vs-zoho-crm)
- [Act-On vs ChurnZero](https://www.g2.com/compare/act-on-vs-churnzero)
- [Act-On vs Totango](https://www.g2.com/compare/act-on-vs-totango)
- [Act-On vs Constant Contact Advanced Automation](https://www.g2.com/compare/act-on-vs-constant-contact-advanced-automation)
- [Act-On vs Glassbox](https://www.g2.com/compare/act-on-vs-glassbox)
- [Act-On vs WebEngage](https://www.g2.com/compare/act-on-vs-webengage)
- [Act-On vs Catalyst](https://www.g2.com/compare/act-on-vs-totango-catalyst)
- [Act-On vs Contentsquare](https://www.g2.com/compare/act-on-vs-contentsquare)

  ### 6. [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews)
By Constant Contact
**Average Rating:** 4.4/5
**Total Reviews:** 960
Constant Contact Advanced Automation is a unified sales and marketing platform designed to help businesses get more leads, close faster, and deliver results.


Reviewers say compared to FunnelStory, Constant Contact Advanced Automation is:
- Slower to reach roi
Categories in common with FunnelStory: [Sales Analytics](https://www.g2.com/categories/sales-analytics), [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)

**Compare:** [FunnelStory vs Constant Contact Advanced Automation](https://www.g2.com/compare/constant-contact-advanced-automation-vs-funnelstory)
**Compare Constant Contact Advanced Automation with other alternatives:**
- [Constant Contact Advanced Automation vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-constant-contact-advanced-automation)
- [Constant Contact Advanced Automation vs Zoho CRM](https://www.g2.com/compare/constant-contact-advanced-automation-vs-zoho-crm)
- [Constant Contact Advanced Automation vs ChurnZero](https://www.g2.com/compare/churnzero-vs-constant-contact-advanced-automation)
- [Constant Contact Advanced Automation vs Totango](https://www.g2.com/compare/constant-contact-advanced-automation-vs-totango)
- [Constant Contact Advanced Automation vs Act-On](https://www.g2.com/compare/act-on-vs-constant-contact-advanced-automation)
- [Constant Contact Advanced Automation vs Glassbox](https://www.g2.com/compare/constant-contact-advanced-automation-vs-glassbox)
- [Constant Contact Advanced Automation vs WebEngage](https://www.g2.com/compare/constant-contact-advanced-automation-vs-webengage)
- [Constant Contact Advanced Automation vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-constant-contact-advanced-automation)
- [Constant Contact Advanced Automation vs Contentsquare](https://www.g2.com/compare/constant-contact-advanced-automation-vs-contentsquare)

  ### 7. [Glassbox](https://www.g2.com/products/glassbox/reviews)
By Glassbox
**Average Rating:** 4.9/5
**Total Reviews:** 809
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.


Reviewers say compared to FunnelStory, Glassbox is:
- Easier to set up
- More usable
- Easier to admin
Categories in common with FunnelStory: [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics), [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)

**Compare:** [FunnelStory vs Glassbox](https://www.g2.com/compare/funnelstory-vs-glassbox)
**Compare Glassbox with other alternatives:**
- [Glassbox vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-glassbox)
- [Glassbox vs Zoho CRM](https://www.g2.com/compare/glassbox-vs-zoho-crm)
- [Glassbox vs ChurnZero](https://www.g2.com/compare/churnzero-vs-glassbox)
- [Glassbox vs Totango](https://www.g2.com/compare/glassbox-vs-totango)
- [Glassbox vs Act-On](https://www.g2.com/compare/act-on-vs-glassbox)
- [Glassbox vs Constant Contact Advanced Automation](https://www.g2.com/compare/constant-contact-advanced-automation-vs-glassbox)
- [Glassbox vs WebEngage](https://www.g2.com/compare/glassbox-vs-webengage)
- [Glassbox vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-glassbox)
- [Glassbox vs Contentsquare](https://www.g2.com/compare/contentsquare-vs-glassbox)

  ### 8. [WebEngage](https://www.g2.com/products/webengage/reviews)
By WebEngage
**Average Rating:** 4.5/5
**Total Reviews:** 766
WebEngage is a user engagement and retention platform that helps you unify customer data, execute marketing campaigns, and track performance.


Reviewers say compared to FunnelStory, WebEngage is:
- Slower to reach roi
Categories in common with FunnelStory: [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics), [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)

**Compare:** [FunnelStory vs WebEngage](https://www.g2.com/compare/funnelstory-vs-webengage)
**Compare WebEngage with other alternatives:**
- [WebEngage vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-webengage)
- [WebEngage vs Zoho CRM](https://www.g2.com/compare/webengage-vs-zoho-crm)
- [WebEngage vs ChurnZero](https://www.g2.com/compare/churnzero-vs-webengage)
- [WebEngage vs Totango](https://www.g2.com/compare/totango-vs-webengage)
- [WebEngage vs Act-On](https://www.g2.com/compare/act-on-vs-webengage)
- [WebEngage vs Constant Contact Advanced Automation](https://www.g2.com/compare/constant-contact-advanced-automation-vs-webengage)
- [WebEngage vs Glassbox](https://www.g2.com/compare/glassbox-vs-webengage)
- [WebEngage vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-webengage)
- [WebEngage vs Contentsquare](https://www.g2.com/compare/contentsquare-vs-webengage)

  ### 9. [Catalyst](https://www.g2.com/products/totango-catalyst/reviews)
By Totango
**Average Rating:** 4.5/5
**Total Reviews:** 660
Catalyst is a powerful and intuitive Customer Growth Platform that empowers teams to drive revenue growth by centralizing siloed customer data, delivering clear insights into customer health, and aligning actions with customer objectives.


Reviewers say compared to FunnelStory, Catalyst is:
- Slower to reach roi
Categories in common with FunnelStory: [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics), [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)

**Compare:** [FunnelStory vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-funnelstory)
**Compare Catalyst with other alternatives:**
- [Catalyst vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-totango-catalyst)
- [Catalyst vs Zoho CRM](https://www.g2.com/compare/totango-catalyst-vs-zoho-crm)
- [Catalyst vs ChurnZero](https://www.g2.com/compare/totango-catalyst-vs-churnzero)
- [Catalyst vs Totango](https://www.g2.com/compare/totango-catalyst-vs-totango)
- [Catalyst vs Act-On](https://www.g2.com/compare/act-on-vs-totango-catalyst)
- [Catalyst vs Constant Contact Advanced Automation](https://www.g2.com/compare/totango-catalyst-vs-constant-contact-advanced-automation)
- [Catalyst vs Glassbox](https://www.g2.com/compare/totango-catalyst-vs-glassbox)
- [Catalyst vs WebEngage](https://www.g2.com/compare/totango-catalyst-vs-webengage)
- [Catalyst vs Contentsquare](https://www.g2.com/compare/totango-catalyst-vs-contentsquare)

  ### 10. [Contentsquare](https://www.g2.com/products/contentsquare/reviews)
By Contentsquare
**Average Rating:** 4.6/5
**Total Reviews:** 639
Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.


Reviewers say compared to FunnelStory, Contentsquare is:
- Slower to reach roi
Categories in common with FunnelStory: [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics), [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)

**Compare:** [FunnelStory vs Contentsquare](https://www.g2.com/compare/contentsquare-vs-funnelstory)
**Compare Contentsquare with other alternatives:**
- [Contentsquare vs Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-contentsquare)
- [Contentsquare vs Zoho CRM](https://www.g2.com/compare/contentsquare-vs-zoho-crm)
- [Contentsquare vs ChurnZero](https://www.g2.com/compare/churnzero-vs-contentsquare)
- [Contentsquare vs Totango](https://www.g2.com/compare/contentsquare-vs-totango)
- [Contentsquare vs Act-On](https://www.g2.com/compare/act-on-vs-contentsquare)
- [Contentsquare vs Constant Contact Advanced Automation](https://www.g2.com/compare/constant-contact-advanced-automation-vs-contentsquare)
- [Contentsquare vs Glassbox](https://www.g2.com/compare/contentsquare-vs-glassbox)
- [Contentsquare vs WebEngage](https://www.g2.com/compare/contentsquare-vs-webengage)
- [Contentsquare vs Catalyst](https://www.g2.com/compare/totango-catalyst-vs-contentsquare)


---
## FunnelStory Alternatives FAQs

### How does FunnelStory compare to Agentforce Marketing...?

According to G2 data, [FunnelStory](https://www.g2.com/products/funnelstory/reviews) outperforms [Agentforce Marketing](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) across multiple key dimensions. FunnelStory holds a 1.1-point lead in Better at Meeting Requirements (9.3 vs 8.2), a 1.4-point advantage in Usability (9.0 vs 7.6), and a 1.8-point higher score in Ease of Setup (9.1 vs 7.3). It also leads by 1.5 points in Ease of Administration (9.3 vs 7.8), 2.2 points in Support (9.9 vs 7.7), and 2.0 points in Ease of Doing Business With (10.0 vs 8.0). FunnelStory’s average rating is 4.8/5 from 13 reviews, compared to Agentforce Marketing’s 4.0/5 from 4,623 reviews. User sentiment highlights FunnelStory’s exceptional customer support (6 mentions), strong analytics (6 mentions), helpfulness (5 mentions), ease of use (5 mentions), and smooth setup (3 mentions). Conversely, Agentforce Marketing is praised for ease of use (341 mentions), automation (197 mentions), integrations (183 mentions), email marketing (177 mentions), and personalization (152 mentions), but users report a steep learning curve (218 mentions), complexity (140 mentions), and high cost (138 mentions). FunnelStory users emphasize rapid, responsive support and straightforward onboarding, while Agentforce Marketing users value its robust automation and integration within the Salesforce ecosystem despite its complexity and learning challenges. Overall, FunnelStory excels in user satisfaction and ease of use, whereas Agentforce Marketing offers broader enterprise capabilities with a steeper learning curve.



### Why do users choose Agentforce Marketing... over FunnelStory?

Users choose [Agentforce Marketing](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) over [FunnelStory](https://www.g2.com/products/funnelstory/reviews) primarily for its comprehensive enterprise-grade marketing capabilities and deep integration within the Salesforce ecosystem. Agentforce Marketing supports complex, multi-channel customer journeys with advanced automation, segmentation, and personalization features, enabling highly tailored campaigns at scale. The platform’s Journey Builder, Automation Studio, and AMPscript scripting capabilities empower users to create sophisticated, behavior-driven marketing workflows. Its native integration with Salesforce CRM and Data Cloud facilitates seamless data synchronization, reducing manual data handling and aligning marketing with sales and service teams. Users appreciate the ability to orchestrate multi-channel campaigns including email, SMS, push notifications, and paid media from a single platform. Additionally, Agentforce Marketing’s AI-driven tools, such as autonomous campaign execution and real-time optimization, help accelerate campaign planning and delivery. Despite a steep learning curve and higher complexity, users value the platform’s scalability, customization, and robust analytics that support data-driven marketing strategies. These strengths make Agentforce Marketing the preferred choice for organizations seeking a powerful, integrated marketing automation solution within the Salesforce ecosystem.



### What are the best alternatives to FunnelStory?

The best alternatives to FunnelStory based on G2 user reviews include [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) with a 4.0-star rating from 4,623 reviews, [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) with a 4.1-star rating from 2,929 reviews, [ChurnZero](https://www.g2.com/products/churnzero/reviews) with a 4.7-star rating from 1,595 reviews, and [Totango](https://www.g2.com/products/totango/reviews) with a 4.3-star rating from 1,150 reviews. These alternatives offer robust customer journey analytics and customer success capabilities with extensive user bases and high satisfaction scores.



### Which Customer Journey Analytics tools do reviewers recommend instead of FunnelStory?

Reviewers recommend [ChurnZero](https://www.g2.com/products/churnzero/reviews) for its real-time customer health monitoring, automation, and AI-driven customer success features, supported by 1,595 reviews with a 4.7-star rating. [Totango](https://www.g2.com/products/totango/reviews) is praised for its intuitive interface, automation with SuccessPlays, and comprehensive customer lifecycle management, with 1,150 reviews and a 4.3-star rating. [Agentforce Marketing](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) is noted for its powerful multi-channel marketing automation and AI capabilities, integrating deeply with Salesforce, supported by 4,623 reviews at 4.0 stars. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) is favored for its ease of use, customization, and AI-powered automation, with 2,929 reviews and a 4.1-star rating. These tools are recommended for their advanced automation, integration, and customer journey analytics features that complement or exceed FunnelStory's capabilities.




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