# What CRM is the best for e-commerce platforms?

            

##### Post Metadata
- Posted at: about 1 year ago
- Author title: Manager
- Net upvotes: 1


## Comments
### Comment 1

For e-commerce, I’d recommend looking at Paysight if payments are an important part of your customer management setup.

It’s not just a standard CRM where you store customer records and follow-ups. Paysight combines customer data with payment management, subscriptions, retry logic, orchestration, and chargeback prevention, which is much more useful for e-commerce businesses that care about approval rates, recurring revenue, and processor/MID health.

So if you only need basic contact management, a regular CRM can work. But if you want your CRM to also help manage payments, subscriptions, failed transactions, and revenue recovery, Paysight is worth checking out.


##### Comment Metadata
- Posted at: 2 days ago
- Author title: CMO



### Comment 2

&lt;p&gt;I used G2&#39;s category page to create my current shortlist: https://www.g2.com/categories/crm&lt;/p&gt;

##### Comment Metadata
- Posted at: about 1 year ago
- Author title: Manager





## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4


