I really like Factorial’s granular permission controls along with the timestamped audit logs. It’s great because I can specifically set what our HVAC technicians can see, like just their own safety certifications, while managers still have team access. The audit logs are really helpful, as they track every document interaction and make CCPA-CPRA reviews much easier. Plus, being able to export clean staff rosters quickly for our eNPS surveys with Netigate is a big plus. It also eliminated our need for messy spreadsheets and scattered HR files, centralizing everything in one secure spot and reducing the manual work needed for compliance checks. Review collected by and hosted on G2.com.

Factorial lacks native integration with Netigate, so I have to manually pull staff rosters every time for our eNPS surveys. Its custom reporting is also limited; audit log exports require manual filtering to remove unnecessary fields for CCPA-CPRA reviews. Additionally, performing bulk updates for our large group of HVAC technicians often lags, which slows down HR administrative work before our quarterly experience reviews. Review collected by and hosted on G2.com.

I appreciate most about Factorial its self-service employee portal and built-in digital document management. During our seasonal hiring wave, new hires could sign contracts, upload required paperwork, and submit time-off requests independently, which cuts down repetitive administrative emails for our small HR team. The dashboard also gives us clear visibility over leave balances and employee status at a glance. Review collected by and hosted on G2.com.

Factorial falls short on advanced custom reporting and deep ATS native integration for our HR operations. Building tailored turnover and onboarding progress reports required awkward workarounds. Its limited API options also block automatic data hand-off from our recruitment tool. Since we have no dedicated IT staff, I cannot build custom sync workflows. We manually copy candidate and employee records between systems. This manual data-handling raises human-error risks and adds heavy admin workload when multiple new-hire cohorts must finish onboarding before strict compliance deadlines. Pre-built connectors to our ATS were missing, so we could not auto-migrate candidate data. Importing historical employee records took lots of manual data cleaning and entry, and coordinating role permissions was time-consuming. Review collected by and hosted on G2.com.

I really value Factorial's unified employee self-service portal, which lets our Charlotte light-manufacturing staff submit PTO and check their timesheets without constantly involving HR. The role-based access is great as it keeps sensitive personnel files secure. The built-in audit trails are a lifesaver for FLSA overtime and EEOC record-keeping, making compliance much easier. The Zapier connection to QuickBooks lightens our payroll prep workload for our 51-200 employee team. Review collected by and hosted on G2.com.

Factorial lacks native US-payroll support for our Charlotte manufacturing workflows. Our Zapier sync to QuickBooks is partial; we still manually validate shop-floor FLSA overtime hours each pay cycle. Custom shift-rule configuration is limited for rotating production schedules. US-specific EEOC reporting templates are minimal, so I build manual exports to meet record-keeping rules for our 51-200-employee mid-market team. Review collected by and hosted on G2.com.

Factorial is a tool designed to streamline HR processes, offering features like employee onboarding and document management. While it excels in general HR tasks, it lacks specific functionalities for construction companies, such as detailed workforce reporting and integration with construction management tools. Review collected by and hosted on G2.com.

I value Factorial's straightforward employee onboarding and the centralized digital document repository. It allows us to upload and organize critical paperwork like OSHA safety certifications for our site crews in one accessible spot. The self-service portal significantly reduces routine HR email traffic. Review collected by and hosted on G2.com.

What Factorial has contributed the most to us is centralizing in a single platform things that we previously had spread across spreadsheets, emails, and the management office.

The interface is clean and very clear, especially the employee dashboard. Requesting vacations, downloading payslips, or clocking in is done in a few clicks, without a learning curve. Employees (even the less tech-savvy ones) use it without having to ask us for help, which was already a problem with the previous tool. The mobile app for clocking in works well and allows location control, which in our case we use to differentiate between office and remote days.

The integration with Google Workspace is very convenient for onboarding and offboarding employees (calendar, email). We also use the connection with the management office for payroll, which has eliminated many back-and-forth emails each month with attached documents. The API is accessible if you need custom integrations, although we haven't reached that point yet.

The platform responds well even during times of heavy use, such as month-end or year-end when everyone requests vacations. We haven't had significant downtimes in the months we've been using it.

The modular model allows us to pay only for what we use (in our case, personnel management, absences, and electronic signature). Compared to having a traditional management office, Excel, and DocuSign separately, it is cost-effective. For small companies, the cost per employee is reasonable.

The onboarding was faster than expected. We imported employee data with a CSV template and it was operational in a couple of days. The chat support responds in reasonable times and resolves configuration doubts without needing to escalate.

The AI assistant for creating job descriptions and contracts has been a useful discovery that we didn't expect. It generates reasonable drafts that we then adjust manually, saving us time on tasks we used to do from scratch or by copying from old templates.

Overall, Factorial has allowed us to professionalize HR management without needing to have a dedicated department, which is exactly what a small company needs. Review collected by and hosted on G2.com.

What I like least about Factorial is the price and that sometimes it can be a bit slow to load certain pages or process data during periods of high demand, which can delay administrative tasks.

Another point that has surprised us quite a bit is that the platform is clearly designed and structured for large companies. Many features, modules, and workflows assume that you will have an HR team, several departments, hierarchies, evaluation processes, etc. For small companies like ours, much of that goes unused, but the cost per employee remains just as high, which makes the value for money considerably worse than for a company with 50 or 100 employees.

We miss a lighter plan, truly oriented towards micro-enterprises and freelancers, where you only pay for the basic functions (personnel management, absences, time tracking, and payroll) without having to assume the full cost of a platform designed to scale to much larger organizations. As it stands today, for companies of 2-5 people, the monthly cost is hard to justify compared to simpler alternatives or even continuing with traditional management services.

We also notice that some advanced functions (reports, automations, certain premium modules) are locked behind higher plans that make sense for a medium-sized company, but for a small one, they mean paying much more for features that would be used very occasionally. Review collected by and hosted on G2.com.

It's so easy to track! Apply leaves it gets seen to Managers Review collected by and hosted on G2.com.

We don’t need to run after managers to explain why we need leave. We can see our whole team at once, including how many people are on leave and who is currently on leave. Review collected by and hosted on G2.com.

It is a useful and easy-to-use tool that saves you from unnecessary paperwork and brings you closer to your supervisors. Review collected by and hosted on G2.com.

For changing vacation days or absence days, it is not as straightforward. Review collected by and hosted on G2.com.

What I appreciate most about Factorial is its strong alignment with Spanish labor regulations, particularly in terms of time tracking and compliance with local laws. This feature significantly streamlines daily HR management and ensures that all legal obligations are reliably fulfilled. Another notable advantage is Factorial's integration capabilities with other business systems. The platform connects seamlessly with Microsoft Business Central, and the presence of an API makes it much easier to automate processes and synchronize data between different tools. In general, Factorial provides a modern, user-friendly interface that both employees and administrators find straightforward to navigate. Review collected by and hosted on G2.com.

The payroll module is the part of the platform that requires the most attention. Although the system performs well for attendance tracking, documentation, and general HR tasks, its payroll capabilities do not offer the depth or reliability necessary for handling more complex situations. As a result, I sometimes have to rely on external tools or perform manual checks to ensure everything is accurate. While the platform continues to add new features, some advanced HR processes still seem limited when compared to dedicated payroll solutions. Enhancing this area would help make Factorial a truly comprehensive all-in-one HR platform. Review collected by and hosted on G2.com.

What I like best about Factorial is how intuitive and user-friendly it is from an employee’s/ team leader perspective.

It centralizes everything in one place, from checking vacation balances to managing documents or viewing payslips, which really simplifies requesting time off and tracking approvals without having to send multiple emails or messages. Overall, it makes internal processes much smoother and more transparent. Review collected by and hosted on G2.com.

Since I was a user, and a team leader, not an admin, I don't have anything negative to say about it. Review collected by and hosted on G2.com.

What I value most about Factorial is how it centralizes and simplifies human resources management. From a single platform, it is possible to manage payroll, vacations, absences, documents, and approval workflows, which streamlines administrative tasks and reduces the possibility of errors. Additionally, its intuitive and accessible interface allows both the HR team and employees to use it without difficulties. Review collected by and hosted on G2.com.

Limitations in advanced functionalities: There are certain complex human resources functions that require external integrations or are not sufficiently developed within the platform.

Dependence on the internet: Being an online platform, it is not possible to access the information without a connection.

Limited customization: Some reports and approval workflows cannot be fully adapted to very specific needs.

Initial learning curve: Although the platform is intuitive, some of its functions require time to adapt and become familiar with them. Review collected by and hosted on G2.com.