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G2 recognized FacilityOS
FacilityOS

By FacilityOS

4.7 out of 5 stars

How would you rate your experience with FacilityOS?

FacilityOS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

FacilityOS Integrations

(4)
Verified by FacilityOS

FacilityOS Media

FacilityOS Demo - FacilityOS - A  Modular Facility, Asset and Visitor Management Platform to Help Optimize Safety, Security and Compliance Protocols
FacilityOS™ is a facility management platform used by security professionals, EHS managers, facility managers, compliance teams, and operational leadership to drive safety, security and compliance across complex facilities around the world. FacilityOS powers complex enterprises – such as manufact...
FacilityOS Demo - VisitorOS - Keep track of On-Site Visitors
Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and your company in compliance has never been easier. In today’s complex world, entry point processe...
FacilityOS Demo - EmergencyOS - Digitize All Stages of Emergency Management
Designed to automate and improve emergency evacuation processes, EmergencyOS provides digital oversight at each stage of an organization’s emergency response – from alerts and evacuation management through to coordinating the return-to-work and post evacuation reporting and analytics. Reduce ...
FacilityOS Demo - ContractorOS -  Centralize and Automate Contractor Compliance
ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. ContractorOS simplifies compliance manageme...
FacilityOS Demo - LogisticsOS - Track Packages Across the Entire Chain of Custody
LogisticsOS is a robust logistics management solution built to optimize chain of custody processes. Its user-friendly design, comprehensive tracking features, and clear audit trails help eliminate lost items while improving efficiency and accountability across your entire organization.
FacilityOS Demo - SecurityOS - Extend the Benefits of Access Control to Visitors 
Extend the benefits of Access Control to visitors, contractors and other temporary guests. With SecurityOS, you can issue, track and manage temporary physical access for facility visitors. Streamline and automate permission provisioning while increasing security and visibility.
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FacilityOS Reviews (243)

Reviews

FacilityOS Reviews (243)

4.7
243 reviews

Pros & Cons

Generated from real user reviews
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Alicia L.
AL
Operations Excellence Practitioner
Small-Business (50 or fewer emp.)
"Great Software, Great Company"
What do you like best about FacilityOS?

I really appreciated Zach Schendel and teams help through the entire proceess from inquiry to project close. Prisha from the onboarding team was amazing at assisting with setup and onboarding. The software is easy to use and helps drives Ardent Mills value of simplicity. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

I cant say there is anything is dislike about the company or product. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for the kind words! We’re so glad to hear FacilityOS has supported your shift from paper-based processes to a more efficient digital system. It’s great to know the platform is aligning with your value of simplicity, and we’ll be sure to pass along your feedback to the the team.

Verified User in Pharmaceuticals
AP
Mid-Market (51-1000 emp.)
"iLobby has been a great improvement"
What do you like best about FacilityOS?

iLobby is a great way to bring in visitors without the need for a receptionist. This has allowed us to free up time for our receptionist to perform other duties. It also eliminates the need for coverage during vacations. The system automatically notifies site personnel when a visitor has arrived. iLobby is easily integrated with our current systems to allow automatic notifications. Customer support has been great. Any questions have been answered quickly. They have offered suggestions how to implement user friendly options. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Thus far, we have not identified anything about iLobby to dislike. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

We appreciate you taking the time to share your experience! It’s great to hear that FacilityOS has helped streamline your visitor check-in process and free up time for your team to focus on other responsibilities. We’re also glad to hear that integration with your existing systems was smooth and that our support team has been responsive and helpful along the way. Thanks again for your feedback.

Eric E.
EE
Safety, Security, Environment Manager
Mid-Market (51-1000 emp.)
"Great Check-in System"
What do you like best about FacilityOS?

Easy way to digitally collect sign-in records for your facilities. Easy to create multiple check-in flows based on your type of visitor. Customer support is readily available. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Since it operates on a per-kiosk basis, high traffic areas can get to be very expensive if you need more than one. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback. We're glad to hear FacilityOS has made it easy to collect visitor records and tailor sign-in flows to your needs. We appreciate you taking the time to share your experience!

Verified User in Manufacturing
AM
Enterprise (> 1000 emp.)
"Visitor Management"
What do you like best about FacilityOS?

iLobby had everything the other softwares, but one of the key points was the hardware ownership. As IT, not having to buy, replace and support the iPads and label printers in several sites Globally is one of the most important factors. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

I don't see any downside, project implementation was great, support is fast and responsive, and all users learned how to use it quickly. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for sharing your experience! We’re glad to hear FacilityOS has helped you move away from paper-based processes and improved how you manage visitor safety and tracking. It’s great to know that having the hardware fully managed by our team has been a meaningful benefit for your operations—especially across multiple global sites.

Verified User in Mechanical or Industrial Engineering
AM
Enterprise (> 1000 emp.)
"Equipment works great!"
What do you like best about FacilityOS?

I love that the software is clear and easy to use. I also like that the equipment is reliable! I have yet to experience any issue with the ipads or printers - including connectivity. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The biggest issue I've had with iLobby is that it doesn't seem to cater to large groups. For example, this morning we had 50 visitors - and only 2 sign-in kiosks in the area they were visiting. Of course, I can check them in using the software on my end. But doing it that way is very time-consuming - and it doesn't allow groups to view the documents we want them to review during their sign-in. I deal with large groups a lot and ensuring they're all signed in - quickly and efficiently - by 8:00am has proven difficult. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your detailed feedback! We’re glad to hear the software has been easy to use and that the equipment is reliable—it’s great to know FacilityOS is helping improve accountability and safety across your facility. We also appreciate you highlighting the challenges with large group sign-ins. Our team is actively working on a new solution designed specifically to streamline that process, and we’re looking forward to sharing more soon.

Joel H.
JH
IT Manager
Enterprise (> 1000 emp.)
"Great sales team, implementation process very smooth"
What do you like best about FacilityOS?

iLobby is a very well designed solution. The user interface is simple and easy to use. The sales team is very responsive and easy to work with. Their implementation team has a well defined implementation process. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

No option to supply our own devices for price savings. Scanning drivers licenses or a QR code that we can print for visitors to scan cost extra. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for sharing your experience! We’re glad that FacilityOS has helped digitize your visitor logs, support safety tracking, and enhance emergency management. It’s also great to know the user interface and implementation process have been smooth and that your experience with our sales and onboarding teams has been positive.

Verified User in Mining & Metals
AM
Small-Business (50 or fewer emp.)
"ILobby review"
What do you like best about FacilityOS?

iLobby is a well-designed visitor management system that makes front-desk operations smoother and more efficient. The user interface is intuitive, and the system is packed with useful features like ID scanning, visitor badge printing, and automated check-ins, which enhance security and streamline visitor tracking. The ability to customize workflows and integrate with existing security systems is a major plus.

Strong customer support experience. Live on site visitor log. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

There are a few areas where iLobby could improve. The reporting functionality, while useful, could be more flexible, allowing for more customization in filtering and exporting data. Additionally, the mobile experience could be optimized further, as some users may find navigation less seamless on smaller screens.

Perhaps add capabilty to track the visitors location on site. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for the detailed review. We’re glad to hear FacilityOS has helped streamline your front-desk operations, enhance security, and improve visitor tracking. It’s great to know that features like automated check-ins, badge printing, and ID scanning have made a difference—and that your experience with our support team has been strong.

We’ve also shared your feedback on additional reporting flexibility, mobile usability, and visitor location tracking with our Product team. Thanks again for sharing your experience!

MW
SQF Manager
Mid-Market (51-1000 emp.)
"Highly recommend iLobby"
What do you like best about FacilityOS?

It has helped make visitor and truck driver check-ins much more efficient. I've reached out with some suggestions to help us improve our experience and they have been very accomodating with our suggestions, and have helped us implement some of them as well. I would highly recommend this company and service for anyone looking to improve their procedure for visitor and/ or driver check-ins. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

I would like to see the ability to customize notifications and maybe a schedule for hosts. Aside from that, everything is great so far. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

We're glad to hear that iLobby has helped make your visitor and truck driver check-ins more efficient. We appreciate your suggestions and welcome the feedback!

CP
Sr. IT Manager
Mid-Market (51-1000 emp.)
"Professional, willing to adapt."
What do you like best about FacilityOS?

The iLobby team has been very willing to work with us to ensure that the iLobby solution fits our needs. The team has gone to great lengths to add some custom options that best suit our organization. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The biggest complaint I've heard is that the sign in process is a little confusing, particularly in that guests are often unaware that they need to scan the barcode on the back of their drivers license. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

We’re pleased to know that iLobby has helped streamline visitor management and enhance your facility's security. We’ve also shared your feedback on the sign-in process with our Product team.

Verified User in Medical Devices
AM
Mid-Market (51-1000 emp.)
"Easy and Simple"
What do you like best about FacilityOS?

It's so easy to set up, it's so easy to implement, it's so easy to get customer service, it's so easy to make updates. Everything about the iLobby experience is easy. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

I can't think of any downsides, but occasionally I wish it had a decision-tree level organization as we have lots of documents for visitors to sign depending on their role. Review collected by and hosted on G2.com.

Response from Daniel Scott of FacilityOS

Many thanks for the 5* review! Much appreciated. With regards to your comment about decision-tree levels, this is functionality we offer in the current version of the product. You can easily configure the workflow of the sign-in process, including which documents are presented, based on the visitor type. Feel free to email support@ilobby.com if you need help setting this up.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

8%

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FacilityOS Features
Maintenance Planning
Facility Inventory Management
Space Planning
Visitor Check-In
Mail Management
Automation
Analytics
Visitor Logs
Notifications
Hardware
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