# FacilityOS vs The Receptionist Comparison

| | FacilityOS | The Receptionist | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 263 | 432 | 
| **Largest Market Segment** | Mid-Market (64.2% of reviews) | Mid-Market (52.0% of reviews) | 
| **Entry Level Price** | No pricing available | $630.00 1 Site Per Year | 

---
## Top Pros & Cons

### FacilityOS

Pros:
- Ease of Use (53 reviews)
- Customer Support (32 reviews)

Cons:
- Limited Features (7 reviews)
- Limited Functionality (7 reviews)

### The Receptionist

Pros:
- Easy Setup (13 reviews)
- Ease of Use (11 reviews)

Cons:
- Limited Customization (4 reviews)
- Lack of Customization (3 reviews)

---
## Ratings Comparison
| Rating | FacilityOS | The Receptionist | 
|---|---|---|
  | **Meets Requirements** | 9.3 (233 reviews) | 9.3 (326 reviews) | 
  | **Ease of Use** | 9.4 (237 reviews) | 9.5 (328 reviews) | 
  | **Ease of Setup** | 9.2 (220 reviews) | 9.3 (313 reviews) | 
  | **Ease of Admin** | 9.4 (201 reviews) | 9.5 (308 reviews) | 
  | **Quality of Support** | 9.5 (226 reviews) | 9.7 (318 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (199 reviews) | 9.6 (307 reviews) | 
  | **Product Direction (% positive)** | 9.7 (226 reviews) | 9.5 (312 reviews) | 

---
## Pricing

### FacilityOS

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### The Receptionist

#### Entry-Level Pricing

Plan: Core

Price: $630.00 1 Site Per Year

Description: Get started with the core essentials

Key Features:
- Core Visitor Management
- Email & chat support
- Companion app

[Browse all 4 editions](https://www.g2.com/products/the-receptionist/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | N/A | N/A |
| **The Receptionist** | N/A | N/A |

#### Asset Definition

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Asset Register - Asset Tracking** | Not enough data | Not enough data | 
| **Relationships - Asset Tracking** | Not enough data | Not enough data | 
| **Costs - Asset Tracking** | Not enough data | Not enough data | 

#### Asset Tracking

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Location - Asset Tracking** | Not enough data | Not enough data | 
| **Status - Asset Tracking** | Not enough data | Not enough data | 
| **History - Asset Tracking** | Not enough data | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | 8.5/10 | 175 |
| **The Receptionist** | 8.4/10 | 188 |

#### Platform Basics

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Visitor Check-In** | 9.5 (168 reviews) | 9.6 (184 reviews) | 
| **Mail Management** | 6.9 (130 reviews) | 8.7 (125 reviews) | 
| **Visitor Database** | 9.5 (54 reviews) | 9.1 (37 reviews) | 
| **Reports & Analytics** | 8.9 (51 reviews) | 8.8 (32 reviews) | 
| **Blacklist Screenings** | 7.4 (48 reviews) | 7.3 (30 reviews) | 
| **Badge Issuance** | 8.5 (47 reviews) | 7.2 (28 reviews) | 
| **Automation** | 8.8 (50 reviews) | 8.4 (33 reviews) | 

#### Platform Data

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Automation** | 8.8 (157 reviews) | 9.1 (153 reviews) | 
| **Analytics** | 8.8 (155 reviews) | 9.2 (160 reviews) | 
| **Visitor Logs** | 9.2 (162 reviews) | 9.3 (160 reviews) | 
| **Dashboard** | 9.2 (164 reviews) | 9.5 (171 reviews) | 

#### Platform Interoperability

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Notifications** | 9.2 (159 reviews) | 9.6 (165 reviews) | 
| **Hardware** | 9.1 (161 reviews) | 9.5 (169 reviews) | 

#### Platform Additional Functionality

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Integration** | 8.5 (153 reviews) | 8.8 (128 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **NDA & Contract Signing** | 8.1 (52 reviews) | 8.0 (29 reviews) | 
| **Integrations with Relevant Software** | 7.1 (46 reviews) | 5.9 (25 reviews) | 
| **Hardware Integration** | 8.2 (50 reviews) | 8.2 (28 reviews) | 
| **Multi-lingual Support** | 8.5 (50 reviews) | 6.7 (26 reviews) | 

#### Agentic AI - Visitor Management

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Decision Making** | 7.7 (5 reviews) | 6.9 (13 reviews) | 

### Emergency Management

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | 6.3/10 | 20 |
| **The Receptionist** | N/A | N/A |

#### Prevention & Preparation

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Scenario Planning** | 7.8 (20 reviews) | Not enough data | 
| **Document Database** | 7.5 (19 reviews) | Not enough data | 
| **Equipment Management** | 6.0 (19 reviews) | Not enough data | 
| **Threat Monitoring** | 5.7 (17 reviews) | Not enough data | 

#### Response

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Mass Alerts and Notifications** | 8.0 (19 reviews) | Not enough data | 
| **Geolocation** | 5.8 (17 reviews) | Not enough data | 
| **Automated Workflows** | 5.6 (18 reviews) | Not enough data | 
| **Incident Dashboard** | 6.9 (17 reviews) | Not enough data | 
| **Third-Party Data Mining** | 4.7 (15 reviews) | Not enough data | 
| **Collaboration Tools** | 6.3 (18 reviews) | Not enough data | 

#### Recovery

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Auditing & Compliance** | 6.9 (19 reviews) | Not enough data | 
| **Incident Mapping** | 5.5 (17 reviews) | Not enough data | 
| **Post-Event Analysis** | 6.2 (17 reviews) | Not enough data | 
| **Cost Management** | 5.6 (17 reviews) | Not enough data | 
| **Document Sharing** | 6.1 (17 reviews) | Not enough data | 

### Contractor Risk Management

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | N/A | N/A |
| **The Receptionist** | N/A | N/A |

#### Onboarding - Contractor Risk Management

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Workflow Managment** | Not enough data | Not enough data | 
| **Compliance Verification** | Not enough data | Not enough data | 

#### Document Management - Contractor Risk Management

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Analysis** | Not enough data | Not enough data | 
| **Repository** | Not enough data | Not enough data | 

#### Risk Management - Contractor Risk Management

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Risk Reporting** | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | N/A | N/A |
| **The Receptionist** | N/A | N/A |

#### Agentic AI - Package Tracking

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Facility Management

| Product | Score | Reviews |
|---|---|---|
| **FacilityOS** | 7.2/10 | 72 |
| **The Receptionist** | N/A | N/A |

#### Agentic AI - Facility Management

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Facility Management Platform Features

| Feature | FacilityOS | The Receptionist | 
|---|---|---|
| **Maintenance Planning** | 7.0 (68 reviews) | Not enough data | 
| **Facility Inventory Management** | 7.0 (67 reviews) | Not enough data | 
| **Space Planning** | 6.9 (64 reviews) | Not enough data | 
| **Move Management** | 6.6 (64 reviews) | Not enough data | 
| **Vendor Management** | 7.5 (65 reviews) | Not enough data | 
| **Service Request Portal** | 6.9 (61 reviews) | Not enough data | 
| **Green Building Operations** | 6.9 (60 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.1 (64 reviews) | Not enough data | 
| **Facility Document Storage** | 7.7 (62 reviews) | Not enough data | 
| **Mobile Field Access** | 7.0 (59 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Visitor Management Software](https://www.g2.com/categories/visitor-management)

**Unique to FacilityOS (7):** [Package Tracking Software](https://www.g2.com/categories/package-tracking), [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [Emergency Management Software](https://www.g2.com/categories/emergency-management), [Facility Management Software](https://www.g2.com/categories/facility-management), [Contractor Risk Management Software](https://www.g2.com/categories/contractor-risk-management), [Emergency Notification Software](https://www.g2.com/categories/emergency-notification), [Physical Security Software](https://www.g2.com/categories/physical-security)



---
## Reviewer Demographics

### By Company Size

| Segment | FacilityOS | The Receptionist | 
|---|---|---|
| **Small-Business** | 10.4% | 41.1% | 
| **Mid-Market** | 64.2% | 52.0% | 
| **Enterprise** | 25.4% | 6.9% | 

### By Industry

#### FacilityOS

- **Manufacturing:** 25.0%
- **Food Production:** 10.7%
- **Automotive:** 4.8%
- **Logistics and Supply Chain:** 4.0%
- **Food & Beverages:** 3.2%
- **Electrical/Electronic Manufacturing:** 3.2%
- **Biotechnology:** 2.8%
- **Chemicals:** 2.8%
- **Hospital & Health Care:** 2.4%
- **Security and Investigations:** 2.4%
- **Other:** 38.9%

#### The Receptionist

- **Mental Health Care:** 8.3%
- **Hospital & Health Care:** 7.1%
- **Manufacturing:** 4.7%
- **Aviation & Aerospace:** 3.8%
- **Automotive:** 3.5%
- **Electrical/Electronic Manufacturing:** 3.3%
- **Financial Services:** 3.1%
- **Food Production:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.4%
- **Other:** 58.6%

---
## Alternatives

### Alternatives to FacilityOS

- [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) — 4.7/5 stars (436 reviews)
- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews)
- [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) — 4.6/5 stars (609 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1513 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (682 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56417 reviews)
- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (530 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4005 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)

### Alternatives to The Receptionist

- [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) — 4.7/5 stars (436 reviews)
- [Eptura Visitor](https://www.g2.com/products/eptura-visitor/reviews) — 4.6/5 stars (177 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Greetly](https://www.g2.com/products/greetly/reviews) — 4.8/5 stars (21 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (554 reviews)
- [WorkInSync](https://www.g2.com/products/workinsync/reviews) — 4.6/5 stars (241 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56417 reviews)
- [Robin](https://www.g2.com/products/robin/reviews) — 4.4/5 stars (211 reviews)
- [Skedda](https://www.g2.com/products/skedda/reviews) — 4.8/5 stars (283 reviews)
- [Qminder](https://www.g2.com/products/qminder/reviews) — 4.6/5 stars (246 reviews)

---
## Top Discussions

### FacilityOS

- Title: [How can we remotely connect and manage the Kiosks/Devices](https://www.g2.com/discussions/how-can-we-remotely-connect-and-manage-the-kiosks-devices) — 1 comment, 1 upvote
  > **Top comment:** "Hi Krrish,

We handle all of these activities for our customers.  Please reach-out to support and they will update your devices as required.

Best..."

### The Receptionist

- Title: [Is receptionist software allow to integrate with third party application?](https://www.g2.com/discussions/29296-is-receptionist-software-allow-to-integrate-with-third-party-application) — 4 comments, 1 upvote
  > **Top comment:** "Hi Chattar,

We have direct integrations with Slack, Active Directory, Dropbox, and Google Drive. We also have an integration with Zapier, which allows you..."
- Title: [Are all features included in the pricing?](https://www.g2.com/discussions/features-54072a2a-e363-4c30-9170-5b5cd1f8acaf) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yep! No matter what pricing tier your company falls in, you get access to all of our features. Yes, all of them. We price based on the number of employees..."
- Title: [Is support included?](https://www.g2.com/discussions/support-9ec2a076-f67c-4b8d-a38e-119792327f0e) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You know it is! We want to show you how much we care, and the best way to do that is to be here when you need us. We believe that we have the easiest,..."
- Title: [Why The Receptionist?](https://www.g2.com/discussions/6758-why-the-receptionist) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "No way! We want to be your receptionist’s most valuable asset! We are certain there are other things going on in your office, and being tied to a desk is no..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/facilityos-vs-the-receptionist)