Compare FacilityOS and The Receptionist 
At a Glance
Market Segments
Mid-Market (63.5% of reviews)
Mid-Market (52.0% of reviews)
Entry-Level Pricing
No pricing available
$630.00 1 Site Per Year
FacilityOS
Star Rating
(257)4.7 out of 5
Market Segments
Mid-Market (63.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about FacilityOSThe Receptionist
Star Rating
(432)4.8 out of 5
Market Segments
Mid-Market (52.0% of reviews)
Pros & Cons
Entry-Level Pricing
$630.00 1 Site Per Year
Free Trial is available
Browse all 4 pricing plansFacilityOS vs The Receptionist
When assessing the two solutions, reviewers found The Receptionist easier to use, set up, and administer. However, reviewers preferred doing business with FacilityOS overall.
- FacilityOS and The Receptionist both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that The Receptionist is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of FacilityOS over The Receptionist.
Pricing
Entry-Level Pricing
FacilityOS
No pricing availableThe Receptionist
Core
$630.00
1 Site Per Year
Get started with the core essentials
- Core Visitor Management
- Email & chat support
- Companion app
Free Trial
FacilityOS
Free Trial is available
The Receptionist
Free Trial is available
Ratings
Meets Requirements
9.3
229
9.3
326
Ease of Use
9.4
233
9.5
328
Ease of Setup
9.2
217
9.3
313
Ease of Admin
9.4
201
9.5
308
Quality of Support
9.5
223
9.7
318
Has the product been a good partner in doing business?
9.7
199
9.6
307
Product Direction (% positive)
9.7
225
9.5
312
Features by Category
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Asset Tracking
Not enough data
Not enough data
Platform Basics
9.5
166
9.6
184
6.9
130
8.7
125
9.6
52
9.1
37
8.9
50
8.8
32
7.4
48
7.3
30
8.5
47
7.2
28
8.7
49
8.4
33
Platform Data
8.8
156
9.1
153
8.8
153
9.2
160
9.2
162
9.3
160
9.2
162
9.5
171
Platform Interoperability
9.2
158
9.6
165
9.1
161
9.5
169
Platform Additional Functionality
8.5
152
8.8
128
Additional Functionality - Visitor Management
8.2
51
8.0
29
7.1
46
5.9
25
8.2
49
8.2
28
8.5
50
6.7
26
Agentic AI - Visitor Management
7.7
5
6.9
13
Prevention & Preparation
7.8
20
Not enough data
7.5
19
Not enough data
6.0
19
Not enough data
5.7
17
Not enough data
Response
8.0
19
Not enough data
5.8
17
Not enough data
5.6
18
Not enough data
6.9
17
Not enough data
4.7
15
Not enough data
6.3
18
Not enough data
Recovery
6.9
19
Not enough data
5.5
17
Not enough data
6.2
17
Not enough data
5.6
17
Not enough data
6.1
17
Not enough data
Onboarding - Contractor Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Contractor Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management - Contractor Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
Not enough data
Facility Management Platform Features
7.0
68
Not enough data
7.0
67
Not enough data
6.9
64
Not enough data
6.6
64
Not enough data
7.5
65
Not enough data
6.9
61
Not enough data
6.9
60
Not enough data
8.1
64
Not enough data
7.7
62
Not enough data
7.0
59
Not enough data
Categories
Categories
Shared Categories
FacilityOS and The Receptionist are categorized as Visitor Management
Unique Categories
FacilityOS is categorized as Package Tracking, Asset Tracking, Emergency Management, Facility Management, Contractor Risk Management, Emergency Notification, and Physical Security
The Receptionist has no unique categories
Reviews
Reviewers' Company Size
FacilityOS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
The Receptionist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
24.6%
Food Production
10.9%
Automotive
4.8%
Logistics and Supply Chain
4.0%
Food & Beverages
3.2%
Other
52.4%
Mental Health Care
8.3%
Hospital & Health Care
7.1%
Manufacturing
4.7%
Aviation & Aerospace
3.8%
Automotive
3.5%
Other
72.6%
Discussions
How can we remotely connect and manage the Kiosks/Devices
1 Comment
PK
Hi Krrish,
We handle all of these activities for our customers. Please reach-out to support and they will update your devices as required.
Best...Read more
FacilityOS has no more discussions with answers
Is receptionist software allow to integrate with third party application?
4 Comments
MA
Hi Chattar,
We have direct integrations with Slack, Active Directory, Dropbox, and Google Drive. We also have an integration with Zapier, which allows you...Read more
Are all features included in the pricing?
3 Comments
Official Response from The Receptionist
Yep! No matter what pricing tier your company falls in, you get access to all of our features. Yes, all of them. We price based on the number of employees...Read more
Is support included?
3 Comments
Official Response from The Receptionist
You know it is! We want to show you how much we care, and the best way to do that is to be here when you need us. We believe that we have the easiest,...Read more
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