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FacilityOS

By FacilityOS

4.7 out of 5 stars

How would you rate your experience with FacilityOS?

FacilityOS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

FacilityOS Integrations

(4)
Verified by FacilityOS

FacilityOS Media

FacilityOS Demo - FacilityOS - A  Modular Facility, Asset and Visitor Management Platform to Help Optimize Safety, Security and Compliance Protocols
FacilityOS™ is a facility management platform used by security professionals, EHS managers, facility managers, compliance teams, and operational leadership to drive safety, security and compliance across complex facilities around the world. FacilityOS powers complex enterprises – such as manufact...
FacilityOS Demo - VisitorOS - Keep track of On-Site Visitors
Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and your company in compliance has never been easier. In today’s complex world, entry point processe...
FacilityOS Demo - EmergencyOS - Digitize All Stages of Emergency Management
Designed to automate and improve emergency evacuation processes, EmergencyOS provides digital oversight at each stage of an organization’s emergency response – from alerts and evacuation management through to coordinating the return-to-work and post evacuation reporting and analytics. Reduce ...
FacilityOS Demo - ContractorOS -  Centralize and Automate Contractor Compliance
ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. ContractorOS simplifies compliance manageme...
FacilityOS Demo - LogisticsOS - Track Packages Across the Entire Chain of Custody
LogisticsOS is a robust logistics management solution built to optimize chain of custody processes. Its user-friendly design, comprehensive tracking features, and clear audit trails help eliminate lost items while improving efficiency and accountability across your entire organization.
FacilityOS Demo - SecurityOS - Extend the Benefits of Access Control to Visitors 
Extend the benefits of Access Control to visitors, contractors and other temporary guests. With SecurityOS, you can issue, track and manage temporary physical access for facility visitors. Streamline and automate permission provisioning while increasing security and visibility.
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FacilityOS Reviews (243)

Reviews

FacilityOS Reviews (243)

4.7
243 reviews

Pros & Cons

Generated from real user reviews
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AV
Director SHE & Sustainability
Mid-Market (51-1000 emp.)
"Great way to manage your visitors and emergency alerts!"
What do you like best about FacilityOS?

The emergency application allowed us to provide mass text alerts with important site closure information to all our employees and contractors which was critical to keeping our employees safe during the Palisades fire in Santa Monica. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

We have several instances where the blue-tooth badge printer would not print when needed. Thankfully iLobby was kind enough to replace them after a few trouble shooting attempts. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for sharing your experience. We’re so glad the EmergencyOS module was able to support your team during the Palisades fire—providing timely communication during critical events is a key part of what it’s built for. It’s also great to hear how FacilityOS is helping you manage contractor oversight and support compliance. We appreciate your thoughtful feedback and your trust in our team!

TP
Executive Assistant
Mid-Market (51-1000 emp.)
"CSE Review"
What do you like best about FacilityOS?

Seamless integration, relatively easy to use, streamlines sign ins for our various types of visitors. Customer support has been great. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

It would be helpful to have more support with onboarding the product throughout our entire organization to make sure we are using the product to the best of our ability and that we are maximizing the features. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for sharing your feedback! We’re glad to hear that FacilityOS has streamlined your sign-in process and helped improve visibility into who’s on site. It’s also great to hear that customer support has been a positive part of your experience!

Taylor M.
TM
Business System Analyst II
Enterprise (> 1000 emp.)
"iLobby has been a game changer for Litehouse"
What do you like best about FacilityOS?

Since we implemented iLobby across all of our facilities, it has significantly improved our visitor management process. With a high volume of daily visitors, iLobby has streamlined the manual tasks of signing in guests, having them acknowledge our safety and visitor documents, storing their information, and notifying their hosts upon arrival. The tool is user-friendly and has been well-received by everyone. Additionally, iLobby's support team is excellent, always providing prompt responses. Special thanks to Zach and Jessica for their outstanding assistance! Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

So far, we have not found anything we dislike about iLobby. We will be launching the EmergencyOS module next! Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your detailed feedback! We’re thrilled to hear how iLobby has improved your visitor and warehouse management processes, replacing outdated manual workflows and enhancing efficiency across your facilities. It’s great to know that features like automatic notifications, streamlined sign-in, and easy reporting have been valuable for your team. We’ll be sure to pass along your kind words to Zach and Jessica—they’ll be delighted to hear about their impact. Our team is excited to continue supporting you with the addition of the EmergencyOS module.

LO
Electrical Engineer
Mid-Market (51-1000 emp.)
"Smooth and easily tracked facility access"
What do you like best about FacilityOS?

Flexibility and ease of use. Also, smoothly built. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Identity cards print out is not consistent Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"VisitorOS - great and easy to use"
What do you like best about FacilityOS?

I've been able to onboard iLobby for our purpose with ease. Bringing in other employees that will be doing the day-to-day work has been a simple and intuitive process. We currently have hundreds of visitors checking in and out each day. We have only used the VisitorOS product so far. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

I cannot think of any negatives, I have been able to resolve any issues I have had with the onboarding support. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

It’s great to hear how smoothly onboarding went and that VisitorOS has made it easy for your team to manage high volumes of check-ins across different entry points. We’re glad the system is helping streamline visitor tracking and giving your security team the visibility they need. We appreciate your feedback!

Dr. Denise D.
DD
Senior Director of Quality Services
Mid-Market (51-1000 emp.)
"iLobby is great tool to manage your facility food defense program"
What do you like best about FacilityOS?

It is very easy to use and does not take up a lot of space (compact). Our iLobby is used at our food manufacturing plant. I found it to be a very useful tool to manage our food defense program. With iLobby, we have improved our capability to know when we have contractors on site and whether their GMP training is up-to-date. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

It would be great as an added feature if employees could use their badge to scan in and out of iLobby when employees are visiting other sites within their organization. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your thoughtful feedback! We’re glad that iLobby has simplified contractor management, streamlined GMP training tracking, and supported your program. Great news—employees can already use their badges to scan in and out! Please get in touch with our support team at support@ilobby.com, and they’ll be happy to assist you in setting this up.

Courtney G.
CG
EHS Engineer
Mid-Market (51-1000 emp.)
"Great service, great product"
What do you like best about FacilityOS?

iLobby is very efficient to use. It's very helpful for sending alerts to employees when their visitors are here, relieving the work of our receptionist. It's emergency system is also very useful for keeping track of employees.

The customer support has been amazing, espeically Marc, and everyone we've spoken with has been very helpful and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The back-end of its website it easy to use but it's not always clear where to find the modules you're looking for, Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your kind words. We’re glad to hear FacilityOS has helped streamline visitor notifications and supported your emergency management needs. It’s great to know that real-time notifications have been effective and that the system is helping relieve the workload at your front desk. We’ll be sure to pass your feedback along to Marc and the rest of the team—they’ll be happy to hear it!

Julia Y.
JY
Human Resources/Safety Manager
Mid-Market (51-1000 emp.)
"Amazing Addition"
What do you like best about FacilityOS?

iLobby has been an AMAZING addition to our security system. It has saved us numerous hours of stopping work to allow entrance to visitors. The vendor, logs into iLobby, receives their visitor badge and alerts the person that they are visiting of their arrival via text and/or email. In addition, it alerts the visitor in the event of an emergency evacuation. Super simple to implement and integrate into our current security system. We use it every day, all day long. I only wish we had invested in this years prior. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The only downside to iLobby is that we didn't get it years earlier. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for sharing your feedback! It’s great to know FacilityOS has become such a valuable part of your daily operations and helped save time while strengthening your security processes. We’re especially glad to hear how smooth the implementation was and that real-time notifications are giving your team added peace of mind. We appreciate your kind words and are glad to be supporting your team.

CK
Help Desk Manager
Enterprise (> 1000 emp.)
"iLobby offers an easy and intuitive way to track visitors along with excellent customer service"
What do you like best about FacilityOS?

User interface, customer support, ease of implementation, ability to allow visitors to pre-register/checkin, Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

If you have multiple access points and want to offer those as visitor entrances, each one needs a kiosk and license. It would be nice to be able to link those kiosks as one location/license. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for the great feedback. We’re glad to hear that the user interface, ease of implementation, and pre-registration features have made a positive impact at your facility. It’s also wonderful to know our customer support team has been helpful throughout. We appreciate you sharing how FacilityOS is helping improve visibility, compliance, and emergency preparedness at your site!

RC
Senior Physical Security Manager
Enterprise (> 1000 emp.)
"It is a great mondern day way to track visitors."
What do you like best about FacilityOS?

Ease of viewing of visitors. Keeping track of who has visited in the last month. It was very easy to implement the system and to set it up. Customer service is outstanding. Having the ability to record if they are a US citizen or not. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Nothing I like everything about it. I am looking to have it installed in other locations. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

We appreciate you taking the time to share your experience! It’s great to hear that FacilityOS has made it easier to track visitors, improve record accuracy, and eliminate the challenges of paper logs. We’re especially glad the setup was smooth and that our customer service team has been helpful along the way. It's exciting to know you're considering expanding to other locations—we're here to help whenever you're ready!

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

8%

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FacilityOS Features
Maintenance Planning
Facility Inventory Management
Space Planning
Visitor Check-In
Mail Management
Automation
Analytics
Visitor Logs
Notifications
Hardware
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