# Envoy Visitors vs FacilityOS Comparison

---
## Frequently Asked Questions

### What is the difference between Envoy Visitors vs FacilityOS?

Envoy Visitors and FacilityOS are both highly rated Visitor Management solutions, but FacilityOS is more frequently cited for ease of use and customer support, while Envoy Visitors is noted for its features and integrations.

| [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) | [FacilityOS](https://www.g2.com/products/facilityos/reviews) |
| --- | --- |
| 4.7/5 (437 reviews) | 4.7/5 (264 reviews) |
| Mid-Market | Mid-Market |
| 9.3 | 9.2 |
| 9.4 | 9.5 |
| Features (8 all-time mentions) | Ease of Use (53 all-time mentions) |



### How do the pricing models of Envoy Visitors and FacilityOS compare?

Envoy Visitors and FacilityOS are rated at parity for value, with reviewers expressing similar satisfaction on price and cost-related dimensions.

- **Envoy Visitors:** In recent reviews, several reviewers mention that Envoy Visitors is more costly than some alternatives, but includes more features they need.
- **FacilityOS:** Reviewers highlight FacilityOS as providing strong value, with no significant complaints about cost in recent feedback.



### What are the best alternatives to Envoy Visitors and FacilityOS?

The top 3 alternatives to Envoy Visitors and FacilityOS are The Receptionist, Sign In Solutions, and iLobby.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) | 4.7/5 (437) | Mid-Market | Some reviewers note higher cost but strong features | Features |
| [FacilityOS](https://www.g2.com/products/facilityos/reviews) | 4.7/5 (264) | Mid-Market | Reviewers highlight strong value | Ease of Use |
| [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) | 4.8/5 (432) | Mid-Market | — | Ease of Use |
| [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) | 4.7/5 (401) | Mid-Market | — | Ease of Use |



### Which Visitor Management features should I prioritize when comparing Envoy Visitors and FacilityOS?

Buyers comparing Envoy Visitors and FacilityOS should prioritize Ease of Use, Notifications, Integrations, Customization, and Reporting.

- **Ease of Use:** Envoy Visitors (20 all-time mentions), FacilityOS (53 all-time mentions)
- **Notifications:** Envoy Visitors (recent reviews highlight instant notifications), FacilityOS (16 all-time mentions)
- **Integrations:** Envoy Visitors (3 all-time mentions), FacilityOS (13 all-time mentions)
- **Customization:** Envoy Visitors (4 all-time mentions for limited customization), FacilityOS (17 all-time mentions)
- **Reporting:** FacilityOS reviewers frequently cite reporting and dashboard features as a strength



### What are the pros and cons of Envoy Visitors vs FacilityOS?

Envoy Visitors' headline strength is its feature set and integrations, while FacilityOS stands out for ease of use and customer support.

- **Envoy Visitors strengths:** Features (8 all-time mentions), Integrations (3 all-time mentions), Ease of Use (20 all-time mentions), Convenience, Flexibility, Professional appearance, Compliance support
- **Envoy Visitors trade-offs:** Limited customization (4 all-time mentions), Higher cost (3 all-time mentions), Internet dependency (3 all-time mentions)
- **FacilityOS strengths:** Ease of Use (53 all-time mentions), Customer Support (32 all-time mentions), Simple setup (25 all-time mentions), Customization (17 all-time mentions), Notifications (16 all-time mentions), Integrations (13 all-time mentions), Reporting and dashboards
- **FacilityOS trade-offs:** Occasional system lag or slowdowns, Some reviewers mention onboarding and customization could be clearer



### Is Envoy Visitors or FacilityOS better for small businesses?

FacilityOS is better suited for small businesses, with reviewers in the mid-market segment consistently highlighting ease of use and simple setup.

- **Envoy Visitors:** Mid-Market segment; reviewers note ease of use and strong features, but some mention higher cost and limited customization for smaller teams.
- **FacilityOS:** Mid-Market segment; reviewers consistently cite ease of use, quick setup, and strong customer support as benefits for smaller organizations.



### Which Visitor Management platform has better integrations?

FacilityOS is favored for integrations, with more reviewer-cited mentions and specific integration partners named.

- **Envoy Visitors:** Integrations mentioned in 3 all-time reviews, with reviewers appreciating Outlook plugin and Active Directory integration.
- **FacilityOS:** Integrations mentioned in 13 all-time reviews, including StarRez and Visual Compliance, with reviewers highlighting ease of integration and value for operational workflows.



### How do Envoy Visitors and FacilityOS compare on customer support?

FacilityOS and Envoy Visitors are rated at parity for Quality of Support, with FacilityOS scoring 9.5 and Envoy Visitors 9.4, a difference below the materiality threshold.

- **Envoy Visitors:** Reviewers describe support as helpful, responsive, and easy to reach, with several citing positive experiences during setup and troubleshooting.
- **FacilityOS:** Reviewers frequently highlight outstanding customer support, quick response times, and helpful onboarding, with 32 all-time mentions for customer support.



### Which is easier to implement, Envoy Visitors or FacilityOS?

Envoy Visitors and FacilityOS are rated at parity for Ease of Setup, with scores of 9.3 and 9.2 respectively, indicating both are easy to implement.

- **Envoy Visitors:** Reviewers note quick setup, intuitive onboarding, and minimal maintenance, with several citing easy deployment and configuration.
- **FacilityOS:** Reviewers consistently mention straightforward setup, easy import of employee data, and rapid implementation, with 25 all-time mentions for easy setup.



### Which product has better Notifications?

FacilityOS is more frequently cited for Notifications, with 16 all-time mentions compared to Envoy Visitors' recent positive feedback on instant notifications.

- **Envoy Visitors:** Reviewers highlight instant notifications and real-time alerts as a key benefit, with positive sentiment in recent reviews.
- **FacilityOS:** Notifications are mentioned in 16 reviews all-time, with reviewers citing timely communication and notification features as a core strength.



| | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 437 | 265 | 
| **Largest Market Segment** | Mid-Market (55.6% of reviews) | Mid-Market (64.1% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Envoy Visitors

Pros:
- Ease of Use (21 reviews)
- Features (8 reviews)

Cons:
- Lack of Customization (4 reviews)
- Limited Customization (4 reviews)

### FacilityOS

Pros:
- Ease of Use (53 reviews)
- Customer Support (32 reviews)

Cons:
- Limited Features (7 reviews)
- Limited Functionality (7 reviews)

---
## Ratings Comparison
| Rating | Envoy Visitors | FacilityOS | 
|---|---|---|
  | **Meets Requirements** | 9.4 (329 reviews) | 9.3 (235 reviews) | 
  | **Ease of Use** | 9.5 (333 reviews) | 9.4 (239 reviews) | 
  | **Ease of Setup** | 9.3 (243 reviews) | 9.2 (222 reviews) | 
  | **Ease of Admin** | 9.4 (247 reviews) | 9.4 (202 reviews) | 
  | **Quality of Support** | 9.4 (290 reviews) | 9.5 (228 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (229 reviews) | 9.7 (200 reviews) | 
  | **Product Direction (% positive)** | 9.5 (308 reviews) | 9.7 (227 reviews) | 

---
## Pricing

### Envoy Visitors

#### Entry-Level Pricing

Plan: Basic

Price: Free

Description: For small workplaces with basic safety needs

Key Features:
- 100 entries per month
- Host notifications
- Employee sign-in

[Browse all 3 editions](https://www.g2.com/products/envoy-visitors/pricing)

#### Free Trial

Yes

### FacilityOS

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Emergency Notification

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | N/A | N/A |

#### Additional Functionality

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Geolocation** | Not enough data | Not enough data | 
| **Two-Way Communication** | Not enough data | Not enough data | 
| **Scenario Planning** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Multi-Language Alerts** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Campus Notifications** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Mass Notifications** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Push Notifications** | Not enough data | Not enough data | 

### Physical Security

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | N/A | N/A |

#### Additional Functionality

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Compliance Management** | Not enough data | Not enough data | 
| **Badge Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Alarm Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Visitor Management** | Not enough data | Not enough data | 
| **Occupancy Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Security Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Video Capture** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Investigation Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **User Profiles** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Remote Access & Monitoring** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Safety Incident Management** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | N/A | N/A |

#### Asset Definition

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Asset Register - Asset Tracking** | Not enough data | Not enough data | 
| **Relationships - Asset Tracking** | Not enough data | Not enough data | 
| **Costs - Asset Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Asset Tracking

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Location - Asset Tracking** | Not enough data | Not enough data | 
| **Status - Asset Tracking** | Not enough data | Not enough data | 
| **History - Asset Tracking** | Not enough data | Not enough data | 
| **Funding Source Tracking** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Returns Tracking** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Check-in/Check-out** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Mobile Time Tracking** | Not enough data | Not enough data | 
| **Fuel Tracking** | Not enough data | Not enough data | 
| **Vehicle Tracking** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Compliance Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Asset Assignment** | Not enough data | Not enough data | 
| **Asset Kitting** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Barcoding/RFID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Billing & Provisioning** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Software License Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Disposal Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Complaint Monitoring** | Not enough data | Not enough data | 
| **Fixed Asset Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Depreciation Management** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Territory Management** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Geolocation** | Not enough data | Not enough data | 
| **Driver Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Geofencing** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Transportation Management** | Not enough data | Not enough data | 
| **GIS Integration** | Not enough data | Not enough data | 
| **Geographic Maps** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | 8.6/10 | 220 |
| **FacilityOS** | 8.5/10 | 177 |

#### Platform Basics

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Visitor Check-In** | 9.6 (211 reviews) | 9.5 (168 reviews) | 
| **Mail Management** | 8.4 (159 reviews) | 6.9 (130 reviews) | 
| **Visitor Database** | 9.2 (27 reviews) | 9.5 (55 reviews) | 
| **Reports & Analytics** | 8.9 (25 reviews) | 9.0 (53 reviews) | 
| **Blacklist Screenings** | 6.7 (24 reviews) | 7.4 (48 reviews) | 
| **Badge Issuance** | 8.1 (25 reviews) | 8.5 (48 reviews) | 
| **Automation** | 8.3 (23 reviews) | 8.8 (50 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Parking Management** | Not enough data | Not enough data | 
| **Badge Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Automation** | 9.0 (186 reviews) | 8.8 (157 reviews) | 
| **Analytics** | 9.1 (182 reviews) | 8.8 (155 reviews) | 
| **Visitor Logs** | 9.5 (202 reviews) | 9.2 (162 reviews) | 
| **Dashboard** | 9.3 (205 reviews) | 9.2 (164 reviews) | 

#### Platform Interoperability

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Notifications** | 9.1 (203 reviews) | 9.2 (159 reviews) | 
| **Hardware** | 8.9 (193 reviews) | 9.1 (161 reviews) | 
| **Emergency Notification** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Integration** | 8.9 (174 reviews) | 8.5 (154 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **NDA & Contract Signing** | 8.1 (24 reviews) | 8.1 (52 reviews) | 
| **Integrations with Relevant Software** | 7.8 (24 reviews) | 7.1 (46 reviews) | 
| **Hardware Integration** | 9.0 (24 reviews) | 8.2 (50 reviews) | 
| **Multi-lingual Support** | 7.8 (25 reviews) | 8.5 (50 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **Security Gate Access Control** | Not enough data | Not enough data | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **ID Scanning** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Pre-Registration** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Facial Recognition** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Watch List** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Wireless Internet Access Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **User Profiles** | Not enough data | Not enough data | 

#### Agentic AI - Visitor Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Decision Making** | Not enough data | 7.7 (5 reviews) | 

### Emergency Management

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | 6.3/10 | 20 |

#### Prevention & Preparation

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Scenario Planning** | Not enough data | 7.8 (20 reviews) | 
| **Document Database** | Not enough data | 7.5 (19 reviews) | 
| **Equipment Management** | Not enough data | 6.0 (19 reviews) | 
| **Threat Monitoring** | Not enough data | 5.7 (17 reviews) | 

#### Response

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Mass Alerts and Notifications** | Not enough data | 8.0 (19 reviews) | 
| **Geolocation** | Not enough data | 5.8 (17 reviews) | 
| **Automated Workflows** | Not enough data | 5.6 (18 reviews) | 
| **Incident Dashboard** | Not enough data | 6.9 (17 reviews) | 
| **Third-Party Data Mining** | Not enough data | 4.7 (15 reviews) | 
| **Collaboration Tools** | Not enough data | 6.3 (18 reviews) | 

#### Recovery

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Auditing & Compliance** | Not enough data | 6.9 (19 reviews) | 
| **Incident Mapping** | Not enough data | 5.5 (17 reviews) | 
| **Post-Event Analysis** | Not enough data | 6.2 (17 reviews) | 
| **Cost Management** | Not enough data | 5.6 (17 reviews) | 
| **Document Sharing** | Not enough data | 6.1 (17 reviews) | 

### Contractor Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | N/A | N/A |

#### Onboarding - Contractor Risk Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Workflow Managment** | Not enough data | Not enough data | 
| **Compliance Verification** | Not enough data | Not enough data | 

#### Document Management - Contractor Risk Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Analysis** | Not enough data | Not enough data | 
| **Repository** | Not enough data | Not enough data | 

#### Risk Management - Contractor Risk Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Risk Reporting** | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | N/A | N/A |

#### Agentic AI - Package Tracking

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Facility Management

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | 7.2/10 | 72 |

#### Agentic AI - Facility Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Facility Management Platform Features

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Maintenance Planning** | Not enough data | 7.0 (68 reviews) | 
| **Facility Inventory Management** | Not enough data | 7.0 (67 reviews) | 
| **Space Planning** | Not enough data | 6.9 (64 reviews) | 
| **Move Management** | Not enough data | 6.6 (64 reviews) | 
| **Vendor Management** | Not enough data | 7.5 (65 reviews) | 
| **Service Request Portal** | Not enough data | 6.9 (61 reviews) | 
| **Green Building Operations** | Not enough data | 6.9 (60 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.1 (64 reviews) | 
| **Facility Document Storage** | Not enough data | 7.7 (62 reviews) | 
| **Mobile Field Access** | Not enough data | 7.0 (59 reviews) | 
| **Facility Asset Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 
| **Preventive Maintenance** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Service Request Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Parts Management** | Not enough data | Not enough data | 
| **Visitor Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Equipment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Space Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Materials Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Fixed Asset Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Customizable Forms** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **For Schools** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Commercial Properties** | Not enough data | Not enough data | 
| **Residential Properties** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Visitor Management Software](https://www.g2.com/categories/visitor-management)


**Unique to FacilityOS (7):** [Package Tracking Software](https://www.g2.com/categories/package-tracking), [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [Emergency Management Software](https://www.g2.com/categories/emergency-management), [Facility Management Software](https://www.g2.com/categories/facility-management), [Contractor Risk Management Software](https://www.g2.com/categories/contractor-risk-management), [Emergency Notification Software](https://www.g2.com/categories/emergency-notification), [Physical Security Software](https://www.g2.com/categories/physical-security)


---
## Reviewer Demographics

### By Company Size

| Segment | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Small-Business** | 16.9% | 10.3% | 
| **Mid-Market** | 55.6% | 64.1% | 
| **Enterprise** | 27.6% | 25.6% | 

### By Industry

#### Envoy Visitors

- **Information Technology and Services:** 9.3%
- **Computer Software:** 6.7%
- **Security and Investigations:** 4.3%
- **Non-Profit Organization Management:** 4.0%
- **Internet:** 3.1%
- **Biotechnology:** 2.9%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.6%
- **Entertainment:** 2.4%
- **Manufacturing:** 2.4%
- **Other:** 59.6%

#### FacilityOS

- **Manufacturing:** 24.8%
- **Food Production:** 10.6%
- **Automotive:** 4.7%
- **Logistics and Supply Chain:** 3.9%
- **Food & Beverages:** 3.5%
- **Electrical/Electronic Manufacturing:** 3.5%
- **Biotechnology:** 2.8%
- **Chemicals:** 2.8%
- **Hospital & Health Care:** 2.4%
- **Security and Investigations:** 2.4%
- **Other:** 38.6%

---
## Alternatives

### Alternatives to Envoy Visitors

- [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) — 4.8/5 stars (432 reviews)
- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews)
- [Robin](https://www.g2.com/products/robin/reviews) — 4.4/5 stars (211 reviews)
- [Eptura Visitor](https://www.g2.com/products/eptura-visitor/reviews) — 4.6/5 stars (183 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Skedda](https://www.g2.com/products/skedda/reviews) — 4.8/5 stars (287 reviews)
- [Greetly](https://www.g2.com/products/greetly/reviews) — 4.8/5 stars (21 reviews)
- [Eden](https://www.g2.com/products/eden-eden/reviews) — 4.7/5 stars (91 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56611 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (555 reviews)

### Alternatives to FacilityOS

- [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) — 4.8/5 stars (432 reviews)
- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews)
- [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) — 4.6/5 stars (610 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1575 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (693 reviews)
- [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (351 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56611 reviews)
- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (572 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (5248 reviews)

---
## Top Discussions

### Envoy Visitors

- Title: [What is an envoy?](https://www.g2.com/discussions/what-is-an-envoy) — 4 comments
  > **Top comment:** "Simple and secure workplace technology, from the front desk to conference rooms. Envoy automates the tedious tasks so your teams can focus on the work that..."
- Title: [What is envoy app?](https://www.g2.com/discussions/envoy-visitors-what-is-envoy-app) — 3 comments
  > **Top comment:** "Envoy app is where Set and share your workplace schedule, submit your proof of vaccination or certify that you're healthy, reserve a desk near your team,..."
- Title: [What is an envoy reception?](https://www.g2.com/discussions/what-is-an-envoy-reception) — 1 comment
  > **Top comment:** "Envoy kiosk placed in our reception area, to register and sign in guests."
- Title: [How much does Envoy cost?](https://www.g2.com/discussions/how-much-does-envoy-cost) — 1 comment
  > **Top comment:** "For using it as just a guest sign-in style kiosk, it is roughly $1200 per year. They have many many more features though and the are always willing to..."
- Title: [Have any of you experienced issues with the badge printer bluetooth connection?  I have one location that periodically stops printing badges,  and when you go to the bluetooth settings on the iPad and printer, it says it's connected.](https://www.g2.com/discussions/34007-have-any-of-you-experienced-issues-with-the-badge-printer-bluetooth-connection-i-have-one-location-that-periodically-stops-printing-badges-and-when-you-go-to-the-bluetooth-settings-on-the-ipad-and-printer-it-says-it-s-connected) — 1 comment, 1 upvote
  > **Top comment:** "I usually turn it off and turn it back on again and the problem is resolved."

### FacilityOS

- Title: [How can we remotely connect and manage the Kiosks/Devices](https://www.g2.com/discussions/how-can-we-remotely-connect-and-manage-the-kiosks-devices) — 1 comment, 1 upvote
  > **Top comment:** "Hi Krrish,

We handle all of these activities for our customers.  Please reach-out to support and they will update your devices as required.

Best..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/envoy-visitors-vs-facilityos)