# Envoy Visitors vs FacilityOS Comparison

| | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 436 | 263 | 
| **Largest Market Segment** | Mid-Market (55.5% of reviews) | Mid-Market (64.2% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Envoy Visitors

Pros:
- Ease of Use (20 reviews)
- Features (8 reviews)

Cons:
- Lack of Customization (4 reviews)
- Limited Customization (4 reviews)

### FacilityOS

Pros:
- Ease of Use (53 reviews)
- Customer Support (32 reviews)

Cons:
- Limited Features (7 reviews)
- Limited Functionality (7 reviews)

---
## Ratings Comparison
| Rating | Envoy Visitors | FacilityOS | 
|---|---|---|
  | **Meets Requirements** | 9.4 (329 reviews) | 9.3 (233 reviews) | 
  | **Ease of Use** | 9.5 (332 reviews) | 9.4 (237 reviews) | 
  | **Ease of Setup** | 9.3 (242 reviews) | 9.2 (220 reviews) | 
  | **Ease of Admin** | 9.4 (247 reviews) | 9.4 (201 reviews) | 
  | **Quality of Support** | 9.4 (290 reviews) | 9.5 (226 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (229 reviews) | 9.7 (199 reviews) | 
  | **Product Direction (% positive)** | 9.5 (308 reviews) | 9.7 (226 reviews) | 

---
## Pricing

### Envoy Visitors

#### Entry-Level Pricing

Plan: Basic

Price: Free

Description: For small workplaces with basic safety needs

Key Features:
- Unlimited visitors
- Host notifications
- Employee sign-in

[Browse all 4 editions](https://www.g2.com/products/envoy-visitors/pricing)

#### Free Trial

Yes

### FacilityOS

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | N/A | N/A |

#### Asset Definition

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Asset Register - Asset Tracking** | Not enough data | Not enough data | 
| **Relationships - Asset Tracking** | Not enough data | Not enough data | 
| **Costs - Asset Tracking** | Not enough data | Not enough data | 

#### Asset Tracking

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Location - Asset Tracking** | Not enough data | Not enough data | 
| **Status - Asset Tracking** | Not enough data | Not enough data | 
| **History - Asset Tracking** | Not enough data | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | 8.7/10 | 219 |
| **FacilityOS** | 8.5/10 | 175 |

#### Platform Basics

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Visitor Check-In** | 9.6 (211 reviews) | 9.5 (168 reviews) | 
| **Mail Management** | 8.4 (159 reviews) | 6.9 (130 reviews) | 
| **Visitor Database** | 9.2 (27 reviews) | 9.5 (55 reviews) | 
| **Reports & Analytics** | 8.9 (25 reviews) | 8.9 (52 reviews) | 
| **Blacklist Screenings** | 6.7 (24 reviews) | 7.4 (48 reviews) | 
| **Badge Issuance** | 8.1 (25 reviews) | 8.5 (48 reviews) | 
| **Automation** | 8.3 (23 reviews) | 8.8 (50 reviews) | 

#### Platform Data

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Automation** | 9.0 (185 reviews) | 8.8 (157 reviews) | 
| **Analytics** | 9.1 (182 reviews) | 8.8 (155 reviews) | 
| **Visitor Logs** | 9.5 (202 reviews) | 9.2 (162 reviews) | 
| **Dashboard** | 9.3 (205 reviews) | 9.2 (164 reviews) | 

#### Platform Interoperability

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Notifications** | 9.1 (202 reviews) | 9.2 (159 reviews) | 
| **Hardware** | 8.9 (193 reviews) | 9.1 (161 reviews) | 

#### Platform Additional Functionality

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Integration** | 8.9 (174 reviews) | 8.5 (153 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **NDA & Contract Signing** | 8.1 (24 reviews) | 8.1 (52 reviews) | 
| **Integrations with Relevant Software** | 7.8 (24 reviews) | 7.1 (46 reviews) | 
| **Hardware Integration** | 9.0 (24 reviews) | 8.2 (50 reviews) | 
| **Multi-lingual Support** | 7.8 (25 reviews) | 8.5 (50 reviews) | 

#### Agentic AI - Visitor Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Decision Making** | Not enough data | 7.7 (5 reviews) | 

### Emergency Management

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | 6.3/10 | 20 |

#### Prevention & Preparation

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Scenario Planning** | Not enough data | 7.8 (20 reviews) | 
| **Document Database** | Not enough data | 7.5 (19 reviews) | 
| **Equipment Management** | Not enough data | 6.0 (19 reviews) | 
| **Threat Monitoring** | Not enough data | 5.7 (17 reviews) | 

#### Response

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Mass Alerts and Notifications** | Not enough data | 8.0 (19 reviews) | 
| **Geolocation** | Not enough data | 5.8 (17 reviews) | 
| **Automated Workflows** | Not enough data | 5.6 (18 reviews) | 
| **Incident Dashboard** | Not enough data | 6.9 (17 reviews) | 
| **Third-Party Data Mining** | Not enough data | 4.7 (15 reviews) | 
| **Collaboration Tools** | Not enough data | 6.3 (18 reviews) | 

#### Recovery

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Auditing & Compliance** | Not enough data | 6.9 (19 reviews) | 
| **Incident Mapping** | Not enough data | 5.5 (17 reviews) | 
| **Post-Event Analysis** | Not enough data | 6.2 (17 reviews) | 
| **Cost Management** | Not enough data | 5.6 (17 reviews) | 
| **Document Sharing** | Not enough data | 6.1 (17 reviews) | 

### Contractor Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | N/A | N/A |

#### Onboarding - Contractor Risk Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Workflow Managment** | Not enough data | Not enough data | 
| **Compliance Verification** | Not enough data | Not enough data | 

#### Document Management - Contractor Risk Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Analysis** | Not enough data | Not enough data | 
| **Repository** | Not enough data | Not enough data | 

#### Risk Management - Contractor Risk Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Risk Reporting** | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | N/A | N/A |

#### Agentic AI - Package Tracking

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Facility Management

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **FacilityOS** | 7.2/10 | 72 |

#### Agentic AI - Facility Management

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Facility Management Platform Features

| Feature | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Maintenance Planning** | Not enough data | 7.0 (68 reviews) | 
| **Facility Inventory Management** | Not enough data | 7.0 (67 reviews) | 
| **Space Planning** | Not enough data | 6.9 (64 reviews) | 
| **Move Management** | Not enough data | 6.6 (64 reviews) | 
| **Vendor Management** | Not enough data | 7.5 (65 reviews) | 
| **Service Request Portal** | Not enough data | 6.9 (61 reviews) | 
| **Green Building Operations** | Not enough data | 6.9 (60 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.1 (64 reviews) | 
| **Facility Document Storage** | Not enough data | 7.7 (62 reviews) | 
| **Mobile Field Access** | Not enough data | 7.0 (59 reviews) | 

---
## Categories
**Shared Categories (1):** [Visitor Management Software](https://www.g2.com/categories/visitor-management)


**Unique to FacilityOS (7):** [Package Tracking Software](https://www.g2.com/categories/package-tracking), [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [Emergency Management Software](https://www.g2.com/categories/emergency-management), [Facility Management Software](https://www.g2.com/categories/facility-management), [Contractor Risk Management Software](https://www.g2.com/categories/contractor-risk-management), [Emergency Notification Software](https://www.g2.com/categories/emergency-notification), [Physical Security Software](https://www.g2.com/categories/physical-security)


---
## Reviewer Demographics

### By Company Size

| Segment | Envoy Visitors | FacilityOS | 
|---|---|---|
| **Small-Business** | 16.9% | 10.4% | 
| **Mid-Market** | 55.5% | 64.2% | 
| **Enterprise** | 27.6% | 25.4% | 

### By Industry

#### Envoy Visitors

- **Information Technology and Services:** 9.3%
- **Computer Software:** 6.7%
- **Security and Investigations:** 4.3%
- **Non-Profit Organization Management:** 4.0%
- **Internet:** 3.1%
- **Biotechnology:** 2.9%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.6%
- **Entertainment:** 2.4%
- **Education Management:** 2.1%
- **Other:** 59.8%

#### FacilityOS

- **Manufacturing:** 25.0%
- **Food Production:** 10.7%
- **Automotive:** 4.8%
- **Logistics and Supply Chain:** 4.0%
- **Food & Beverages:** 3.2%
- **Electrical/Electronic Manufacturing:** 3.2%
- **Biotechnology:** 2.8%
- **Chemicals:** 2.8%
- **Hospital & Health Care:** 2.4%
- **Security and Investigations:** 2.4%
- **Other:** 38.9%

---
## Alternatives

### Alternatives to Envoy Visitors

- [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) — 4.8/5 stars (432 reviews)
- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews)
- [Robin](https://www.g2.com/products/robin/reviews) — 4.4/5 stars (211 reviews)
- [Eptura Visitor](https://www.g2.com/products/eptura-visitor/reviews) — 4.6/5 stars (177 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Greetly](https://www.g2.com/products/greetly/reviews) — 4.8/5 stars (21 reviews)
- [Skedda](https://www.g2.com/products/skedda/reviews) — 4.8/5 stars (284 reviews)
- [Eden](https://www.g2.com/products/eden-eden/reviews) — 4.7/5 stars (91 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56433 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (554 reviews)

### Alternatives to FacilityOS

- [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) — 4.8/5 stars (432 reviews)
- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews)
- [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) — 4.6/5 stars (609 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1519 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (682 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56433 reviews)
- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (531 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4009 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)

---
## Top Discussions

### Envoy Visitors

- Title: [What is an envoy?](https://www.g2.com/discussions/what-is-an-envoy) — 4 comments
  > **Top comment:** "Simple and secure workplace technology, from the front desk to conference rooms. Envoy automates the tedious tasks so your teams can focus on the work that..."
- Title: [What is envoy app?](https://www.g2.com/discussions/envoy-visitors-what-is-envoy-app) — 3 comments
  > **Top comment:** "Envoy app is where Set and share your workplace schedule, submit your proof of vaccination or certify that you're healthy, reserve a desk near your team,..."
- Title: [What is an envoy reception?](https://www.g2.com/discussions/what-is-an-envoy-reception) — 1 comment
  > **Top comment:** "Envoy kiosk placed in our reception area, to register and sign in guests."
- Title: [How much does Envoy cost?](https://www.g2.com/discussions/how-much-does-envoy-cost) — 1 comment
  > **Top comment:** "For using it as just a guest sign-in style kiosk, it is roughly $1200 per year. They have many many more features though and the are always willing to..."
- Title: [Have any of you experienced issues with the badge printer bluetooth connection?  I have one location that periodically stops printing badges,  and when you go to the bluetooth settings on the iPad and printer, it says it's connected.](https://www.g2.com/discussions/34007-have-any-of-you-experienced-issues-with-the-badge-printer-bluetooth-connection-i-have-one-location-that-periodically-stops-printing-badges-and-when-you-go-to-the-bluetooth-settings-on-the-ipad-and-printer-it-says-it-s-connected) — 1 comment, 1 upvote
  > **Top comment:** "I usually turn it off and turn it back on again and the problem is resolved."

### FacilityOS

- Title: [How can we remotely connect and manage the Kiosks/Devices](https://www.g2.com/discussions/how-can-we-remotely-connect-and-manage-the-kiosks-devices) — 1 comment, 1 upvote
  > **Top comment:** "Hi Krrish,

We handle all of these activities for our customers.  Please reach-out to support and they will update your devices as required.

Best..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/envoy-visitors-vs-facilityos)