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Cisco Duo Reviews & Product Details

Pricing

Pricing provided by Cisco Duo.

Duo Free

Free

Cisco Duo Media

Cisco Duo Demo - Duo Mobile App
Duo Mobile App
Cisco Duo Demo - Universal Prompt
Universal Prompt
Cisco Duo Demo - Login Options
Login Options
Cisco Duo Demo - Device Enrollment Options
Device Enrollment Options
Cisco Duo Demo - Administrator Dashboard
Administrator Dashboard
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Cisco Duo Reviews (491)

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Reviews

Cisco Duo Reviews (491)

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4.5
492 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and strong security, highlighting how it simplifies multi-factor authentication without compromising safety. The straightforward setup process and effective push notifications enhance user experience, making it a reliable choice for secure access. However, some users note that push notification delays can occasionally disrupt the login process.

Pros & Cons

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Hyacinth B.
HB
PHD Fellow
Higher Education
Mid-Market (51-1000 emp.)
"Reliable Two-Factor Authentication with Hassle-Free Cross-Device Use"
What do you like best about Cisco Duo?

I really like how Cisco Duo works very smoothly across devices. It gives me notifications on my phone and while using wearables like my Apple Watch, making it very hassle-free. It's really valuable because I don't need to pull out my phone all the time, especially if I'm in a rush to log in to my computer during classes. The prompt through my Apple Watch is very easy, it's like a split second, and I can just confirm and verify my identity. The setup was very easy, so much so that I don't even remember how it was done. It didn't take me long at all to get it set up. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

There is nothing that I dislike about Cisco Duo. Review collected by and hosted on G2.com.

Pankaj B.
PB
Junior Software Engineer
Mid-Market (51-1000 emp.)
"Trusted, High-Class Security with DUO Push Multi-Factor Authentication"
What do you like best about Cisco Duo?

It has great security and compliance. It offers multi-factor authentication functionality. There is a user-friendly DUO Push mobile application that we can download on our smartphones, and whenever we need to authenticate on our websites, we can use the notification code to access them. With the DUO Push mobile app, there are also different methods available, such as phone calls, SMS codes, and token functionality. Overall, we can trust the DUO app, and it really helps keep our things secure. They will be having active customer support In case you stuck somewhere. It's easy for use and implementation in any handset it could be IOS or android. I need to use this daily as it's mandatory to authenticate while using the websites. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

There’s nothing to dislike, because they provide high-class security in this scam-filled world and help keep your things secure. Review collected by and hosted on G2.com.

Angel B.
AB
CTO
Small-Business (50 or fewer emp.)
"Simple and Effective Protection with Cisco Duo"
What do you like best about Cisco Duo?

What I like most about Cisco Duo is the push feature, which allows me to receive a notification and simply press the approve button, without having to search for and copy a 6-digit code. Additionally, I love that I can use it from my watch, which allows me to approve access without having to take out my phone, saving me from distractions. It is much faster and safer than using slow text messages or searching for passwords in authentication tools. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Well, it's that if I don't have my phone on hand, or I ran out of battery, or I don't have my watch on hand, well, my smartwatch, then I'm blocked, and I can't access anything. It would be good to have more backup options that are easy to use without having to contact technical support. The process of changing devices is a bit tedious because you have to go back to and if I don't have the IT administrator, it's necessary. See all those issues, so that's what makes it difficult for me. Review collected by and hosted on G2.com.

Abhi Y.
AY
Network Engineer
Manufacturing
Mid-Market (51-1000 emp.)
"Effortless Security with Multi-Factor Authentication"
What do you like best about Cisco Duo?

I like how easy Cisco Duo is to use and deploy. The push-based authentication is quick and user-friendly, allowing users to approve access with just one tap, which reduces login delays. The deployment integrates easily with existing systems, saving setup time and effort. We value Duo Push the most because it provides fast, secure authentication with minimal user effort, and its easy integration for VPN and application access. The initial setup was very easy, supported by clear documentation and quick integration into our existing environment. I would rate it a 9 out of 10 because it is very easy to use and secure. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Reporting and troubleshooting could be improved, as deeper visibility into authentication issues would make administration easier. Review collected by and hosted on G2.com.

DD
CTO
Mid-Market (51-1000 emp.)
"Effortless Security with Intuitive MFA"
What do you like best about Cisco Duo?

I use Cisco Duo as our main MFA security feature and appreciate the ability to have users authenticate twice via password and then Duo push/call. I particularly like the push notifications feature, where I can receive a push to accept rather than having to enter a text number and input code. It's convenient not to go looking for codes to enter when I can just accept a push, and it even shows the location and time of the push. Additionally, the initial setup was easy by just scanning a QR code. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Only downside is if you got no cell service you do not get a chance to authentic yourself with Duo Review collected by and hosted on G2.com.

"Simple Security Solution with Minor Hiccups"
What do you like best about Cisco Duo?

I use Cisco Duo to keep our company systems secure. It adds an extra layer of protection with two-factor authentication, making sure only the right people can log in. It’s really handy for remote work since employees can safely access resources from anywhere. I like how simple the push notifications and login process are, making security easy without slowing anyone down. I also appreciate how it integrates well with our VPN and cloud applications, adding an extra layer of protection without complicating workflows. Setting up Cisco Duo was pretty straightforward with simple installation and linking of accounts, and the step-by-step prompts made it easy to follow. I’d give Cisco Duo a 9 out of 10 for being reliable, easy to use, and making me feel confident our systems are secure. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

One thing I’ve noticed with Cisco Duo is that push notifications or authentication prompts can sometimes be a bit slow, which can hold up logging in. Switching between multiple accounts or devices isn’t always super smooth, and setting it up for new users can feel a little confusing at first. If these areas were faster and more intuitive, using Duo would be much easier. Review collected by and hosted on G2.com.

HS
Tech lead Devops Engineer
Computer Networking
Small-Business (50 or fewer emp.)
"Reliable Security and Easy Deployment, with Room for Enhancement"
What do you like best about Cisco Duo?

Cisco Duo distinguishes itself with its straightforward and dependable multi-factor authentication, robust security features, and user-friendly experience. It also offers device trust verification and enables rapid deployment for both cloud and on-premise applications. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Cisco Duo has several drawbacks, such as its relatively high cost for smaller teams, which can be a barrier for some organizations. Users may also experience fatigue from frequent push notifications, and the process of setting up policies can be quite complex. Additionally, the reliance on mobile devices for multi-factor authentication can be inconvenient, and there are times when support responses are delayed or inconsistent. Review collected by and hosted on G2.com.

"Seamless Security with Minor Setup Hiccups"
What do you like best about Cisco Duo?

I like how Cisco Duo balances security and convenience. Features like push notifications for quick approval and seamless multi-factor authentication make protecting accounts easy without disrupting daily work. I use Cisco Duo to add an extra layer of security to logins by verifying user identities through multi-factor authentication. It helps prevent unauthorized access while keeping the sign-in process quick and easy for users. Cisco Duo solves the challenge of securing accounts across multiple devices and platforms. It stops unauthorized access in its tracks while making authentication simple and reliable for legitimate users. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Occasionally, push notifications can be delayed, and setting up multiple devices could be more intuitive for new users. Review collected by and hosted on G2.com.

Kyle H.
KH
Content Creator
Mid-Market (51-1000 emp.)
"Effortless Security, Mobile Convenience"
What do you like best about Cisco Duo?

I like Cisco Duo because it's easy to use and I can access it from my mobile device, which allows me to log in anywhere at any time. I appreciate how easy and free it is. I also enjoy the simplicity of the app and how it makes accessing my accounts more convenient. The initial setup is as simple as downloading the app and logging in, which worked out pretty well for me. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Sometimes the window to confirm a login is hard because there's not enough time. Or when I'm not around my phone, it's time-consuming to go other routes if I need to log in quickly. Review collected by and hosted on G2.com.

Jessica S.
JS
Manager, Digital Engagement & Partnerships
Enterprise (> 1000 emp.)
"Secure and User-Friendly, Ideal for Remote Access"
What do you like best about Cisco Duo?

I like how secure Cisco Duo feels, and I love the mobile app. It allows me to connect remotely so that I can work from home and still share files seamlessly on our shared SharePoint. I find the push notifications to Duo for other programs that I access work well. Additionally, the setup was very easy; I just scanned a QR, downloaded the app, put in my credentials, and that was it. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

There was one occasion where I used Cisco Duo for two factor authorization for social media, but I got locked out of my account and I needed a code from Cisco Duo which I was unable to generate, and it took some troubleshooting to get back in. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Cisco Duo.

Duo Free

Free

Duo Advantage

$6.00
1 Per User/Month

Duo Premier

$9.00
1 Per User/Month
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Cisco Duo Features
Authentication User experience
Multi-Factor Authentication
SMS-Based
Voice-Based Telephony
Email-Based
Multi-Device Sync
Backup
Easy Setup
Mobile SDK
Web SDK
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Cisco Duo